How to pick the right restoration company after your Kingston/New Paltz business has suffered a loss.

8/28/2019 (Permalink)

SERVPRO of Kingston/New Paltz has the efficiency, training and expertise to remediate any size commercial damage.

Any kind of disaster and sustaining property damage is devastating for anyone. Business owners are put in an especially precarious situation as their livelihood and their employees are at risk. An astonishing fact: Over 40% of businesses don’t reopen after a disaster.

It’s important for business owners to work with a restoration company they trust. One with local, reliable and trust-worthy business practices. Here are some questions to ask to ensure you are picking the right remediation company:

1. How fast Can They Get to You?

Damage can get out of hand quickly if left untreated, so a quick response is mandatory. Get information about their emergency response procedures and hours of operation to understand what to expect.

SERVPRO of Kingston/New Paltz offers a faster response time with our emergency line, staffed 24 hours a day. This allows us to quickly respond when a disaster is called in so business owners can use their time on other disaster recovery tasks.

2. How Does the Company Train Their Technicians?

Consistent training is vital to ensuring the technicians’ work is of a high caliber, so customers should always inquire about the company’s education and certification standards. Knowing your business is in good hands will provide peace of mind and ensure the work is done properly.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets forth the most comprehensive standards in the industry, and that is what SERVPRO bases our technicians’ education off of. From their initial training to e-learning and new certification opportunities, we ensure they are always learning whether it be in the field or in private instruction.

3. Ask What Their Equipment Lineup Is Like?

Technology has truly revolutionized restoration equipment, so maintaining an up-to-date fleet of equipment is vital to performing a highest caliber of work. A company’s fleet of tools and equipment needs to be modernized and updated consistently, so you can be sure the best and most current technology is being used at your business.

SERVPRO of Kingston/New Paltz chooses our own equipment based on the IICRC guidelines, which guarantees that we are utilizing the industry standard. Whether removing water damage or scrubbing the air of soot particles, you can rest assured that you have made the right choice for your business.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.