Water Damage In Your New Paltz Home? Here's Some Helpful FAQ's To Get You Going In The Right Direction!

5/7/2022 (Permalink)

Let SERVPRO of Kingston/New Paltz take the headache and hassle away when you're dealing with a water damage situation!

My basement in my New Paltz home is flooded! I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss (or whatever is causing the water) must be repaired first. Call a plumber to get the problem repaired right away. At the very least, find the water shut off in your home and turn off the water in that area.

We highly recommend you then file a claim with your insurance company. We can help no matter what, but if it’s covered by your homeowner’s insurance, that means less out of pocket cost to you.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we’ll work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action. If this isn’t something you’re putting through insurance, we’ll work out a self-pay estimate for you instead.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents and create both salvageable and non-salvageable lists and photos for you as well as storing them if needed. Your items will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas as quickly as possible helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to our mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

SERVPRO of Kingston/New Paltz is here to help 24/7 with an emergency response to your water damage. Call us if you need us, no matter what. 845-255-4334.

What Does the Spring Weather Look Like for Us? | SERVPRO® of Kingston/New Paltz

4/19/2022 (Permalink)

No matter the type of Spring weather, SERVPRO can handle any kind of property damage restoration!

The largest nations in the world are Russia and Canada, but the United States isn’t far behind them.

With our nation being so large and spread out, the weather patterns aren’t the same in every part of the country. With each region experiencing different types of weather patterns, they also experience different weather threats.

The spring season is right around the corner, and you need to be prepared for what is to come when the warm and cold air masses collide. For instance here in Poughkeepsie, we are still experiencing cool wintry weather and likely will be for a while. Read on to learn more.

In the Pacific Northwest region, they are dealing with wet weather and heavy rains, which can lead to flooding or other water damage. In certain areas with higher elevations, they have wet weather as well, but it’s likely coming from melting snow or ice, which can obviously present problems of its own.

The Upper Midwest and Northeast regions are dealing with winter weather, and will continue to do so until late spring or early summer. When we say winter weather, we are talking snowstorms and blizzards, which are still happening during spring. This is the weather we’re familiar with!

People who live in the West Coast aren’t having to worry with blizzards, but rather they are dealing with excessive heat waves. These heat waves can endanger lives.

Moving on to the middle area of the United States, from Iowa to Texas, residents are dealing with dry, windy weather! They are seeing things like windstorms, derechos and wildfires, all of which are extremely dangerous. This area also contains something known as Tornado Alley.

The Southeast region is the last area, and they experience everything from severe thunderstorms to tornadoes. Southern states along the coast also need to watch for rip currents and the potential of early-season hurricanes.

As you can see, no matter what region you live in, there will always be some weather hazard that you need to prepare for. Weather is unpredictable and no matter the season, there will always be some type of hazard or risk. Make sure you stay alert, aware and prepared at all times.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Places to Check If You Have A Water Leak In Your Saugerties Home

3/4/2022 (Permalink)

SERVPRO of Kingston/New Paltz will take care of the clean up if you suspect a water leak!

Water leaks don't always manifest themselves in dramatic spurts of water, crashing waves or 2 feet-deep puddles on the
floor. In fact, many people only find out there is a leak somewhere in their home once they notice a rise in their water bill or start to smell something off that could be mold growth.

Because leaks can account for up to 10,000 wasted gallons of water a year , you will want to
take care of them quickly. However, it can be difficult to determine where the leak is located if
there are no obvious signs aside from an increase in your meter usage.

Checking for Water Leaks Around the Home

When trying to determine where your leak is located, checking the most obvious spots first will
help you narrow your possibilities down by process of elimination. Here are some of the most
common spots for water leaks:

1. The Bathroom
Between the sink, toilet and shower, there are plenty of options for water to leak in the
bathroom. Check the seal around the base of the toilet, ensure there are no drips from
the faucet and check the pipes under the sink to rule the bathrooms out. Additionally, feel along the water line under the toilet to see if it's damp or dripping. There could be a problem lurking inside the wall too.

2. Around the Hot Water Heater
Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit. Unfortunately, a lot of our clients find out the hard way in terms of a large puddle or an inch of standing water where the hot water is located. You'll need to enlist a plumber right away to fix the source and SERVPRO will take care of the clean up.

3. In the Basement
Most basements contain the majority of your home’s plumbing and water piping, so they are an
important spot to check if you suspect a leak. Check the pipes thoroughly where they
seal for any accumulated moisture. Frozen pipes usually happen in uninsulated areas or in the wall where outdoor water spigots might be. Keep the basement above 55 degrees and wrap any pipes in under-insulated areas.

4. Beneath and Behind Appliances
Appliances such as refrigerators, dishwashers and washing machines utilize a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

5. Under the Kitchen Sink
Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up. Regular maintenance by a professional in those areas is key to reducing the changes of a nasty leak.

If you’ve discovered water damage in your home, that’s what we’re here for! We can take care of the restoration from water damage to many surfaces— call us today for an emergency response.

The Reality of Water Damage, Locally in Your Kingston Home and Throughout the Country.

3/1/2022 (Permalink)

Keep up with regular home maintenance to help avoid a costly, stressful water damage situation!

As adults, we know that life can be unfair at times. We work hard to provide for our family, keep up with monthly bills and stay on top of home maintenance.  When you own a home, you know going in that you are taking on a lot of responsibility as well as risk. At some point or another, no matter how much you prepare, your home is likely to be affected by water damage of some kind.

But with that said, you can take some peace of mind in knowing that you are keeping your pipes and appliances well-equipped and maintained. Doing so can lower your risk of becoming part of the water damage statistics:

24. This is the percentage of all home insurance claims pertaining to water damage. That’s one out of every 50 homeowners that file a water claim in a given year.

48. When water damage strikes home, there is no "right" response, only that you need to act quickly. You only have approximately 48 hours before mold can set in, which will cause you even larger problems like structural issues, and honestly, sometimes it doesn’t even take 48 hours.

98. If you own a home that has a finished basement (maybe that was made into a man cave or game room), you might not like this statistic: Homes with a basement have a 98% chance of experiencing water damage.

10,234. This may seem like a large number, and it is, but when you consider that it's the average amount of money paid out for water damage, you might rethink that. If you were to put a value on things in your home that water has affected, this number can seem relatively small.

14,000. This number shows how many Americans encounter water damage every single day! To put that in perspective, that means that every six seconds, someone is dealing with a new burst pipe or appliance that gave out.

13,000,000,000. Yes, this is a lot of zeroes! $13 million is the amount of money paid out each year in the United States for water damage.

Now that you see the numbers, you can see that water damage is something that happens every single day. And while this can feel overwhelming,  rest easy knowing that most water damage is preventable with proper upkeep and maintenance. Make sure you are doing your part in ensuring that your home is well-maintained and cared for.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Kingston/New Paltz to see how we can quickly and fully restore water damage to your home or business.

Why Water Damage is Such a Dangerous Occurrence in Your Highland Home

2/4/2022 (Permalink)

The quicker you get water damage remediated, the better off you’ll be, at home and in your wallet!

While no one wants to experience water damage to their home in Highland, many people do not realize exactly how serious of a problem it can be. Even the smallest leak can balloon into major damage over time, and if left untreated, the issues that moisture can cause can compound and become quite severe like mold growth and structural issues.

When moisture finds itself against materials it is not supposed to be, many reactions can happen. From damages to mold and mildew and other long-term issues, treating water damage quickly is one of the best things you, as the homeowner, can do to reduce the impact that water damage has on their property. By acting quickly, you can significantly reduce the problems that sneaky water damage is able to cause.

Why It Is Important to Act Quickly When You Discover Water Damage

                 **The issue can gradually get worse.**

If your water damage is caused by a leak, such as a small hole in the roof or a drain that is sealed improperly, it may be tempting to assume that the issue will not get much worse right away. However, untreated leaks can quickly become major problems.
Depending on the rate of the leak and its root cause, it may compound rapidly and damage much of the surrounding area.

                  **It can lead to visible problems.**

If your water damage is occurring in a hidden area, it can be easy to put off treating it as you are not often reminded of its presence. However, when left untreated, water damage can rudely make itself known. Water damage can lead to bubbling or peeling paint, discolored spots on walls, floors and ceilings, and the growth of mold and mildew, which is certainly unsightly.

         **It can lead to Mold and related problems.**

In addition to water damage itself growing worse over time, it can also cause mold and mildew to begin growing in your home. Mold and mildew growth is rather unsightly, and it is often linked to structural issues, as it can weaken the integrity of the foundation and other elements of the home. Additionally, mold must be professionally remediated to prevent it from coming back, so you may end up with double the damage on your hands.

*If you have water damage or mold as a result, we can help you. We are here 24/7 with a crew of restoration and remediation experts—contact us today!*

Preparing You, Your Family and Your Ulster County Home For Winter Weather

12/14/2021 (Permalink)

Winter weather always requires preparation! Remember, water always does the most damage!

It’s here—the holidays, colder weather and a jam-packed schedule. We all know that the holiday season can be quite hectic, and sometimes, we can forget some important things.

But you should never forget about safety. Here in New Paltz, it’s safe to say that we know a thing or two about winter weather. Snow, ice and even blizzards have been known to make their mark.

That’s why we want to help you review some important things so that you can be better prepared for the season ahead.

Protect Your Family

Letting your family know what is going is essential. Does your family know what the emergency action plan is?

Make sure your family is aware of what to do and where to go if a winter disaster strikes your home. By communicating this, as well as practicing it, you can help reduce the fear and anxiety when a storm does take place.

Your home is an important thing to start preparing, but it is also a great idea to winterize your vehicle. You never know when you might get trapped in your car or have to take shelter there for a little while. Ensure you have an emergency kit in the car that contains an ice scraper, extra clothing, blankets, a portable phone charger, a first-aid kit, food and water.

Protect Your Home

Winter weather can be gorgeous, but if you’re not careful you could have frozen pipes. Frozen pipes are no fun—you’ll have no water, but they also can cause your pipes to burst and cause chaos in your home.

Another thing you need to prepare is your heating system. No matter what you are using, you need to ensure that it is well-maintained and in good working condition. If you are going to be using a fireplace, now is the perfect time to have your chimney inspected to make sure it is clean and well-ventilated.

If you want to help insulate your home, you could install storm windows with extra insulation to help maintain heat inside your home.

Protect Your Pets

Pets don’t need to be stuck outside in bad or cold weather. Bring them inside, or at the very least, set up a warming area for your pets to seek shelter.

If you have livestock that can’t be brought indoors, ensure that they have shelter, plenty of food and thawed water.

Watch for Melts and Flooding

Winter brings snow and ice, and eventually, these two things begin to melt and can cause dangerous floods. Keep an eye on the forecast and take precautions if flooding is possible.

If winter weather should bring damage or flooding to your home or business, contact SERVPRO of Kingston/New Paltz for fast, restorative solutions.

Ulster County Residents!! These Water Damage Stats Are Eye-Openers!

12/14/2021 (Permalink)

Water always does the most damage, keep your house maintained regularly to help avoid big headaches!

As adults, we all have learned that life can be tough, and exhausting (ugh, adulting!). We work hard to provide for our family, keep up with monthly bills and stay on top of home maintenance. However, no matter how hard we try, it's just what must be done.

When you decide to purchase a home in Ulster County, whether it’s for a weekend get-away, a relocation, a retirement home, a larger space and land, or for renting purposes, you know going in that you are taking on a lot of responsibility as well as risk (regardless of where). At some point or another, no matter how much you prepare, your home is likely to be affected by water damage of some kind.

That being said, you can take some peace of mind in knowing that you are keeping your pipes and appliances well-equipped and maintained. Doing so can lower your risk of becoming part of the water damage statistics:

• This is the percentage of all home insurance claims pertaining to water damage. That’s one out of every 50 homeowners that file a water claim in a given year.
• When water strikes your home, the only  appropriate response is to act quickly. You    only have approximately 48 hours before    mold can set in, which will cause you even  larger problems. And honestly, sometimes    it doesn’t even take 48 hours.
• If you own a home that has a cool basement that has become a man cave or game room, you might not like this one- Homes with a basement have a 98% chance of experiencing water damage. Ground water penetration, pipes bursting, flooding from storms or run off, hot water heater failures, toilet line breaks…basements are the total victim here.

10,234. This may seem like a large number, and it is, but when you consider that it is the average amount of money paid out for water damage, you might rethink that. If you were to put a value on things in your home that water has affected, this number can seem relatively small. Between the flooring, walls, insulation, appliance replacement and don’t forget about furniture, clothing, electronics and personal effects.

14,000. This number shows how many Americans encounter water damage every single day! To put that in perspective, that means that every six seconds, someone is dealing with a new burst pipe or appliance that gave out.

13,000,000,000. Yes, this is a lot of zeroes! $13 million is the amount of money paid out each year in the United States for water damage.

Now that you see the numbers, you can see that water damage is something that happens every single day. And while these numbers can be somewhat overwhelming, you can sleep easy knowing that most water damage is preventable with proper upkeep and maintenance. Make sure you are doing your part in ensuring that your home is well-maintained and cared for.

Keep up to date on your homeowner’s insurance policy as well. Make sure to make any revisions for flood coverage, sump pump installations, mold remediation coverage, and personal property changes.

If water damage catches you off-guard and leaves you with a disaster, you’ve got help on your side. Contact SERVPRO of Kingston/New Paltz and we’ll handle any kind of water damage to your home or business quickly and effectively. Our office and teams are available 24/7 for your water damage emergency!

What Makes A Thunderstorm So Dangerous To Your Ulster Home?

5/7/2021 (Permalink)

Thunderstorms can do far more damage than you would think, be prepared!

Gray clouds, rumbles from the sky, light rain starting. We all know this is the beginning of a thunderstorm.

These common storms tend to peak during the spring and can bring with them some serious damage if the conditions are right. Many times the combination of hail, strong winds, lightning and flooding can lead to very serious damage to personal and commercial property, as well as impact the lives of the people exposed to the weather.

A thunderstorm is any storm that has thunder and lightning. For it to be identified as a severe thunderstorm, it must contain hail that is at least one inch in diameter and straight-line winds that are (at minimum) 58 miles per hour..

We will look at some ways that this weather pattern can create hazards so that you can prepare and keep your family, property and pets safe the next time one comes through Kingston, New Paltz, Saugerties, Rosendale or Highland.

Tips to Keep Your Woodstock Home Safer This Spring Season | SERVPRO® of Kingston/New Paltz

3/8/2021 (Permalink)

Make sure your home is Spring-storm ready to help thwart off water damage hassles!

Who isn’t looking forward to spring after a long winter? The fresh-feeling temperatures, the sun coming up earlier, opening the windows and doors, the feeling of shaking off the bitter cold are some of the best parts to welcoming in the spring months.

Its March and temps are rising so it’s not surprising if you are ready for a new season. Ulster residents are ready for warmer weather and the ability to get outside and work on landscaping, DIY projects, great hiking and exploring and other outdoor pursuits.

If you’re a fan of outdoor home projects, then you might want to consider things that will not only make your home look more attractive but will also help protect it against the hazards that spring thunderstorms can bring or unearth.

There’s nothing we can do to stop storms from hitting but there are things we can do to put our properties in the best position to ward off potential issues.

The 4 Big Ways to Protect Your Home from Storms

Here are some items you’ll want to put on your to-do list year-round:

Keep an eye out for tree branches that hang over your house. Overhanging limbs and branches can come down when the winds get high and heavy. Sometimes they can cause damage to roofing, cars, siding or other people’s property. Cut down anything hanging over your roof or garage.

Keep the Gutters Clean. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage. Ice damming in the winter, clogged gutters and falling debris from high winds can cause significant water damage inside your home.

Look for issues with your roof. You want to be sure your roof is in good shape before a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer. Roof inspections yearly by a professional are the best way to avoid costly problems with your roof.

Be sure anything that’s around your home is secure, too. Don’t let unsecured furniture, tools, recycling bins, garbage pails, toys or other similar items become airborne during storms. Trim back trees that need it and secure everything you can if there’s a storm threat in the area.

If a storm, gutter issues, roof problems or trees cause damage to your home, you can always count on us for water damage restoration. Our experienced teams are available ²⁴⁄₇ in the event of an emergency. Call us right away to learn more about our restoration services and how we can help you.

You Have Water Damage in Your Kingston Home, NOW WHAT?

2/26/2021 (Permalink)

SERVPRO of Kingston/New Paltz takes the stress out of water damage problems in your home. Here to help, 24/7.

As a homeowner, one of the worst feelings is finding water where it doesn’t belong in your home. Where did it come from, how can I stop it and where to I even start to clean this up are the top 3 questions everyone asks themselves. Let SERVPRO of Kingston/New Paltz take the stress and worry out of all of it.

Our certified water damage remediation teams are available 24 hours a day for any water damage emergencies, no matter the time or the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. No two water damages are the same. These questions will help us determine vital home interior and safety information including severity, emergency services, the time frame of damage, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Has the source of the damage been remedied?
• Is there electricity available on site?
• Are you needing special assistance or have an unusual situation we should be aware of?

We’ll take it from there. Water damage remediation has been our core service since 1992, there isn’t a damage we can’t handle. Our teams are always ready and on standby at any hour, you’ll always speak with a live person and we’ll work with you and your insurance company directly from start to finish.

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our pros also perform COVID-19 cleaning, sewage issues, mold problems and any type of biohazard. Our staff is highly and continuously trained and certified in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

We’re here to help 24/7 and will make it "Like it never even happened."

The Top Signs That Could Signify Water Damage in Your Saugerties Home

2/12/2021 (Permalink)

Learn the signs of water damage in your Ulster County home and get the problem remedied quickly by SERVPRO of Kingston/New Paltz.

Water damage claims are always among the most common damages homeowners file on their insurance. About one in 50 American homeowners did it in 2020. Damages stemming from burst pipes, malfunctioning appliances, ice damming and roof leaks are amongst the most common. Would you know what to do if your home were affected?

When to Reach Out for Professional Help

If you own a home in Saugerties or anywhere in Ulster County, you may be unsure about when you can handle a leak yourself and when you should call for professional services.

Leaks caught early can often be cleaned up with towels and a few minutes of your time. An overflowing toilet or bathtub, even a pipe break where you’ve been able to shut the water off quickly. But you may need professional help to set your home back to its original state and prevent further damage to your property if you’re dealing with more serious damage. Multi-level water damages, basement flooding, failing sump pumps, and other causes where you can’t get the source of the leak remedied quickly, are some of the most common problems that require a restoration company to step in for help.

You might notice these things when you’re dealing with water damage that needs professional remediation:

Your floorboards or furniture are damaged. Wet wood will start to warp fast. If that happens in your home, it’s best to start seeking help from professionals. Cupping, buckling, loosening floors need an expert hand to dry out, usually on multiple layers and to help prevent mold growth from starting.

You notice your windows or walls are warping. Like your floors, your windowpanes and walls can start to warp if the water damage is severe enough. That means you need remediation help. Bubbling paint, brown or discolored spots and windows that are wet around the interior are all signs of water damage.

You notice signs of mold—especially a musty smell. Do specific rooms like the bathroom, kitchen or basement have a musty odor? That can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues. Mold growth can only stem from water, it’s vital to locate the source of the moisture to pinpoint the remediation process.

If you have water damage in your home due to a burst pipe or any another cause, you can count on SERVPRO of Kingston/New Paltz for immediate restoration help. We can work directly with your homeowner’s insurance company and get the process moving efficiently and effectively.

Our certified professionals are available ²⁴⁄₇ in the event of an emergency. We’ve got the answers and the remedy to your water damage problem.

A Look at the Different Types of Floods That Can Cause Water Damage to Your Home | SERVPRO® of Kingston/New Paltz

1/28/2021 (Permalink)

You might not live in a flood zone, but there are plenty of different kinds of floods that can damage your home!

Flooding is an extremely dangerous weather event, and it can happen when it is least expected. While a flood may seem like an event unlikely to happen, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In simple terms, floods occur when there is too much water, but we will be looking at the various types of floods to give you a greater understanding of why they happen.

 The National Severe Storms Laboratory lists out five types of floods that can occur due to different conditions. While all these floods can be destructive, they can cause issues for those impacted by them in vastly different ways.

The Types of Floods That Can Lead to Water Damage

A River Flood

A river flood takes place when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow.

A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood.

Inland Flooding

When a rain-producing storm hovers over an area for a long time or heavy rains fall quickly, inland flooding can occur, as it creates too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

Flash Floods

The most dangerous type of flooding, flash floods occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is.

If your home or business is dealing with water damage due to a flood or another incident, we are here to help. You can get in touch with us 24/7, we’re available around the clock and ready to help.

What Do I Do If a Pipe Bursts in My Saugerties Home?

1/12/2021 (Permalink)

This burst pipe occurred while the owner was out of town. The neighbor was able to get the water turned off but the owner came back to one soggy home!

No one ever wants to experience and then deal with water damage in their home, but one of the most significant types of water damage—a burst pipe—is extra difficult to handle. When a pipe bursts, it’s able to pump large volumes of water into an area in a short amount of time, leading to serious damage to walls, floors, contents and appliances that can come about fast.

Many people put off planning for water damage as the situation seems hypothetical but putting a plan in place is one of the best things you can do. Out of every 50 homes, one will have water damage in a year, but those who are prepared tend to have a much better time recovering.

Know What to Do If You Discover a Burst Pipe-

*Locate and Shut Off the Water Main. If a burst pipe is left unattended, it can continue to pour water into a room indefinitely. Knowing where your home’s water main is located and being able to turn it off quickly can help curb some of the damage.

*Shut off your electricity. If you can safely get to your breaker box, cutting that off is the next thing you should do to prevent water and electricity from coming into contact and causing further issues. Do NOT enter a room where electric and water have come in contact with each other. Your local electric provider will handle it from the outside.

*Contact a restoration company. When there is water damage, acting quickly is key—which is why we recommend having a restoration company chosen before you ever need them. This way, you can place the call immediately after discovering damage to start the process. Choose one with long time experience, positive online reviews and most importantly, 24/7 service specializing in emergency restoration. The quicker the better, as long-term damage leads to secondary and much more costly issues like structural damage and mold growth.

*Call your insurance company and take a record of the damages. Being able to keep thorough records is a great way to keep things organized, both on your behalf and on the behalf of your insurance company. Taking photos, videos and keeping a list can keep you from forgetting about anything amidst the chaos. Every insurance policy has different coverages for different situations. Calling your insurance carrier promptly will help speed the claim process and restoration time frame up. Many have 24 claims centers as well.

*Open windows and doors if possible. Reducing drying time is key for reducing the overall damage, so if you can safely do so, opening windows and doors in addition to wiping up water is a great way to take some moisture out of the equation.

If you have water damage in your home due to a burst pipe, ice damming or appliance malfunction, you can count on us for quick restoration assistance. Contact us at any time, 24/7 no matter the day or the disaster. SERVPRO of Kingston/New Paltz is always here to help.

The Way Water Damage Incidents Are Classified and Categorized In Your New Paltz Home or Business

12/16/2020 (Permalink)

Every water damage situation is different. Contact the local experts at SERVPRO of Kingston/New Paltz today no matter what type of damage!

Water damage is always a serious and frustrating thing to discover in your business or home, but did you know that all water damage events are not considered equal? There are some types of water damage that are not as severe as others, and while any water damage should receive professional attention, the restoration work can range from minor to extensive.

Water damage is divided into classes and categories—the classes have to do with the amount of water and how densely the impacted area is soaked, while the categories have to do with the type of water causing the damage.

Below, we will take a look at both so you can be better prepared when your restoration team arrives.

The Classes of Water Damage-

Class One Water Damage: Class one water damage impacts a small area of a room and low-absorbent materials such as wood, tile or concrete.

Class Two Water Damage: Class two water damage impacts an entire room and has soaked into materials such as carpets or cushions but does not rise higher than two feet up the walls.

Class Three Water Damage: Typically from overhead sources such as burst pipes, class three water damage will saturate insulation, walls, carpets and subfloors in an entire room.

Class Four Water Damage: This water damage refers to specialty situations, such as when plaster, hardwood, brick and stone are impacted by water damage in any regard.

The Categories of Water Damage-

Category One: Category one water, often referred to as clear water, is water from any sanitary source such as a faucet or toilet tank.

Category Two: Also known as gray water, category two water comes from washing machines, drains or dishwashers, and contains contaminants that can be harmful if touched or ingested.

Category Three: The most dangerous of all types, category three or black water, is sourced from sewer backups or floodwaters which have become contaminated or category one or two water that has been allowed to sit for some time.

No 2 water damages are the same. Each class and category are analyzed carefully and then a custom strategy of remediation to your contents and structure is planned and executed. 

If you have water damage of any kind, we can tackle it. Contact our expert restoration specialists at any time to report your repairs or just to learn more. SERVPRO of Kingston/New Paltz will help make it "Like it never even happened."

How to Tell If Your Kerhonkson Basement Has Water Damage

12/14/2020 (Permalink)

Don't stress if you find water damage in your basement, call the local experts from SERVPRO of Kingston/New Paltz! We're always here to help!

Whether finished or unfinished, basements are a great way to provide extra storage and square footage to your home and often serve as access points for plumbing, electrical and other household systems as well as extra living, sleeping or playing space. While basements are quite convenient, they also suffer the unfortunate reputation of being harbors for water damage—but fortunately, that does not have to be the case.

It is estimated that around 60% of homes with basements experience water damage, but do not let that scare you. Knowing what to look for in regard to basement water damage is simple and can help you catch small problems before they morph into major issues.

What to Look for to Find Water Damage in the Basement:

Condensation in the Area-

Condensation is what happens when warm, humid air comes into contact with cool surfaces, creating water droplets where it does. Condensation in the basement often appears on pipes, metal and appliances, though it can also be present on ceilings or walls or windows. If you have condensation in your basement, it generally means that the air is too humid, which could point to there being a moisture issue somewhere in the vicinity.

White Spots on Walls, Floors or Ceilings-

When water seeps into an area and then evaporates, it can leave behind white, chalky marks that are made up of the minerals the water contains. This generally means that water has been seeping in through the walls or the floor and is then evaporating away. If you notice any cracks or fractures in your basement walls, this is often where water will be able to seep in and create damages.

Wet Spots on the Floor-

Just as water can seep in through the walls, it can also work its way up through the floor and seep in that way. While this might not result in full-on puddles, you will generally be able to see evidence of wet spots on the floors, which are often especially prevalent after heavy rainfall. This can create musty odors, mold and a humid environment that should be addressed.

If you experience water damage in your basement or anywhere else, we are here to help. You can get in touch with us 24 hours a day, 7 days a week for any type or size water damage.

How We Can Help When You Have Water Damage at Your New Paltz Home

11/6/2020 (Permalink)

We've got your back 24/7 for all water damage emergencies!

A burst pipe at 11pm is a nightmare to deal with, but SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with any kind of water damage, immediate action is crucial for several reasons. A delay of a just a few hours can increase the severity of the water damage and can cause secondary damages to occur like structural issues and mold growth.

We Answer the Phone Ready to Help No Matter the Time

We understand that when you call us, you’re probably feeling overwhelmed, stressed, and nervous. There’s a ton of questions you don’t know how to get answered and the feeling of not knowing where to even start. We have the experts to guide you through this crisis and we have the specific water damage training, certifications and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's been the cornerstone of our business for over 28 years.

Here’s What to Expect-

When you call, our local staff will ask important questions regarding your water damage emergency. This will help us determine pertinent insurance info (if available), vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Has the cause of loss been fixed?
• Is there electricity and heat available on site?

About SERVPRO of Kingston/New Paltz-

Our company specializes in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our professionals are trained and experienced to handle sewage issues, mold problems and other biohazards as well as COVID-19 cleaning on either a preventative level or for a confirmed exposure. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our goal is to restore vs. replace and get you back to preloss condition quickly and effectively.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

How to Avoid Frozen Pipes In Your Vacant New Paltz Home

11/6/2020 (Permalink)

Some key preventative measures can save your vacant home from a frozen pipe disaster in the winter.

Perhaps you own a rental property or maybe you live at your home in New Paltz seasonally, but regardless of how often the home is occupied or not, preventative steps must be taken each winter to avoid pipes freezing and bursting. It's important to have it winterized or take precautions against the extreme elements the Hudson Valley throws at us in the winter months.

Follow these tips to avoid a major and expensive disaster in your un-occupied home! 

While there are always unforeseen issues that can happen, like appliances failing or storm damage, it's the water that causes the most damage. Water will ALWAYS get into everything, forever seeking a way out is the name of the game. As we say in the remediation industry, "water always wins."

Couple of key tips for your vacant property to help stave off water damage:

-Don't turn the heat off in the colder months, keep it set to at least 55 degrees and make sure you’ve had an oil delivery or are on a schedule for a rotating one if needed.

-Protect your pipes like wrapping them with pipe insulation, keeping windows and doors sealed and emptying outside spigots and water sources. Any additional insulation around windows and door is always helpful. Additionally, caulking or weather stripping around pipes leading outside could mean a big difference in temps too.

-Have your furnace, heating systems and hot water heater maintained regularly by a professional. All too often, our restoration technicians see these systems fail in the winter for various reasons and they can cause significant water damage and secondary issues like structural problems and mold growth.

-Have someone check on your house regularly for any issues, making sure to pay attention to mechanicals, pipes and leaks. Make sure to leave them with all pertinent service provider information (like the plumbers, the oil guy, the hvac person). The last thing you want is to be notified from 500 miles away that your house is now an igloo or has water gushing out of the windows.

- Speak with your insurance agent before the winter about tips they have and make sure your policy is where it needs to be. If you have a sump pump in the basement or crawl space, make sure you have the necessary coverage for it should there be a system failure. In the event of a power outage, a back-up generator can keep the sump pump going but you certainly don’t want that running with no one to monitor and refuel it.

-Keep our name and number in your phone and taped to your fridge if anyone ever needs it on your behalf.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 28 years, we're here to help 24/7 with certified technicians, extensive experience and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

Is it Flooding or Is it Water Damage Affecting Your Port Ewen Home?

10/29/2020 (Permalink)

Both can cause issues in your home, but it's important to understand the differences between flooding and water damage!

There are quite a few distinct differences between the 2 water events. Here’s some helpful info so you know what your homeowner’s insurance policy will govern as to what is and isn’t covered for remediation and restoration.

*It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have. Each policy and insurance carrier are different, your local agent is a great resource for this type of information.

While the terms “water damage” and “flood damage” are terms often used easily, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help in order to begin remediations to your Ulster County home.

-What Is a Flood? A flood is a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are good that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home (a pipe leak or burst, a malfunctioning appliance or a water line problem).

-You are the only person affected (unless you live in a multi-unit building like a condo or apartment where more than one floor is affected from the source inside yours or their homes).

-The above list of flooding examples isn’t the source of the water

If any of these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

Protect Against Water and Flood Damage 

Regardless of whether the damage is from a flood or from water, you’ll want to do your best to safeguard your home against it.

Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

*Consider a sump pump in your basement if your home is prone to water intrusion. However, a generator back up might be needed in the case of power outages to keep the sump pump working.

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7, no matter the cause. We’ll help make it "Like it never even happened."

Check These Common Spots for Water Damage After Heavy Rainfall at Your Saugerties Home

10/14/2020 (Permalink)

Heavy rains can cause serious water damage. SERVPRO of Western Dutchess County's highly trained water damage pros can fully restore your home.

Sustaining household water damage is an unfortunate event regardless of the type and can be especially disheartening and stressful when the damage itself has snuck up on you. 

Following periods of heavy rainfall, we often have homeowners call in with water damage that may have been going on for ages that they are just now noticing. Understanding how rain can cause water damage can help you be aware of where to check in order to avoid a compounding problem.

Know Where to Check for Leaks Following Heavy Rainfall

Around clogged gutters. Clearing debris from your gutters is best to do every six months as it is a great way to be proactive against water damage. Debris can trap water into your gutters, where it can work its way into your home’s roofline and cause damage over time. This is also essential for winter as ice damming from gutters can cause serious interior damage as well.

Leaks around windows and doors. A home’s exterior seals will wear down with time, which we commonly see around windows and doors. As the seals age, they become less impervious to water seeping inward and damaging the wood and structures underneath. These are common hiding spots for mold growth as well. Mold loves moisture and indoor temps, so keep it dry.

Poor drainage around the foundation. A foundation may be fairly resilient, but if the water is allowed to pool against it, damage can be caused in time. Moisture seeping into the blocks can lead to structural issues later on, but proper drainage can prevent this. Read your homeowner's insurance policy carefully, not all insurance's cover damages from ground water.

Leaks in and around the roof. Any roof has the potential for leaking, even if it is fairly new. While roof leaks can be sneaky, checking for loose or missing shingles as well as any spots of sagging can help you understand if you are at risk for developing one. If you've spotted mold growth in your attic, you've got a leak somewhere. Call a roofer right away to have the source of the leak repaired and then call us to have the mold remediated the right way.

Malfunctioning of a sump pump system. If you have a sump pump, checking up on it and doing your regular maintenance is key. While they are great tools, they can malfunction if not maintained and end up causing serious flooding themselves. A backup generator is important to have to keep the sump pump going if the power goes out

Leaks around chimneys and skylights. Just as with door and window seals, the seals around chimneys and skylights can also start to decay with time. If you have these features, check on them when you check on your roof in order to determine if they might be in danger of leaking.

If you’ve experienced water damage to your home, we are here to help. You can contact us ²⁴⁄₇ and our trained technicians will respond quickly and begin your restoration.

Surprising Ways That Moisture Damage Can Occur in Your Kerhonkson Home | SERVPRO® of Kingston/New Paltz

10/6/2020 (Permalink)

There are plenty of ways for water damage to surprise you but being diligent and aware will go a long way in the end!

Generally, when we discuss moisture damage to homes, we are talking about damage from incidents such as flooding or burst plumbing pipes—but it is important to remember that moisture damage can occur in a variety of ways. Just because you do not have a major water damage event such as these does not mean you are immune, and it is important to stay vigilant against moisture working its way into places it should not be.

Fortunately, knowing what to look for can go a long way and help in avoiding secondary issues. If you’re watching out for water damage and catching it early on, it’s key to a smooth and simple restoration process. 

Places to Watch for Water Damage in Your Home

-Around Doors and Windows

While your home may appear to be impervious to the weather, if your seals around the windows and doors leading to your exterior are even slightly damaged, water can begin to work its way in. This will often be evident by discoloration or peeling paint around the frame, which will often get worse when it rains. These exterior seals should be caulked regularly to seal any gaps and keep out any moisture for good.

-Under Any Appliances

Washing machines and dishwashers don’t get moved often, but they are also often sources of leaks in the home. It is important to check under and behind these appliances (as well as any others that utilize water) frequently in order to catch any leaks early on instead of letting them get worse with time.

-In the Ceiling Under Bathrooms

If you have bathrooms on multiple floors of your home, it is important that you are aware of which part of your ceiling is directly under them so you can watch for any leaks to develop. While these leaks are notoriously hard to catch, watching for them carefully can help you be aware of them early on. Look for any sagging, spots or chipped paint directly under where the shower, toilet and sink are located, in case any of the pipes within the walls are leaking.

If you discover water damage or leaking in your home, we are here to help you. You can get in touch with us at any hour to get the restoration process started or learn more. Contact us today!

What To Expect From Water Damage Restoration If It Happens at Your Rosendale Home

10/5/2020 (Permalink)

Don't handle a water damage hassle yourself, call the experts at SERVPRO of Kingston/New Paltz!

No one expects to have to deal with water damage, so it is unsurprising that so many are shocked once it happens to them. But when looking at the numbers, you’ll find that water damage is surprisingly common—14,000 people experience a water damage emergency each day.  

Because there are some health hazards associated with water damage as well as structural or secondary damages, it is important that your property is restored quickly and correctly by certified experts to prevent further complications.

The Steps of Water Damage Restoration

Following water damage, you want to know what to expect from the restoration company that will be entering your home or business. Here are the steps of our water damage restoration process:

1. Emergency Contact
   When you make the initial call to our live 24/7 Emergency Line, you will be greeted by a representative who is eager to help. They will ask you questions regarding the details of the water damage in order to help our technicians know what to expect when they are dispatched.
   
2. Water Damage Inspection
   Our experienced technicians will come on-site to assess the water damage to better understand the extent of damage and the full scope of areas that have been impacted. This allows them to better plan a remediation strategy to facilitate the proper restoration methods.
   
3. Removal and Extraction of Moisture
   To prevent further damage and discourage mold growth, our teams will begin extracting moisture as soon as possible following the inspection. Because mold growth can occur as quickly as 24 hours after water exposure, acting fast is essential for this step.

4. Dehumidifying and Drying
   The pumps and vacuums will remove the largest amount of water, and then our technicians will move in with more specialized equipment to remove the remaining water from the structures of your property via fans and dehumidifiers.
   
5. Thorough Cleaning
   Depending on where the water damage occurred, it is quite common to have personal items and furniture impacted as well. Our technicians will be able to assess what can be restored and utilize scientific cleaning techniques for these items. Using special fogging equipment and antimicrobial treatments, they will also remove odors and treat items to prevent mold growth.
   
6. Restoration
   Restoration of your property to its pre-damaged condition is the final step. Whether this means major reconstruction or minor wall patching, we are able to help you from start to finish.

If you have experienced water damage, we are always here to help! Contact our 24/7 Emergency Line to learn more about our restoration process and get your water damage fixed today.

Check your Highland Home Regularly for Water Damage

10/2/2020 (Permalink)

Check your home regularly as part of your regular maintenance so you don't end up with a water damage disaster!

It is so important to take proper care of your home in order to preserve its longevity, especially when it comes to preventing water damage from compounding. Water damage can cause unsightly cosmetic issues, but it can also lead to serious structural damage throughout the home.

Doing your own water damage checks is a great way to catch any damage early on so you can get a professional team out to remedy it. This will lessen the damages caused and the overall cost associated with restoration, too.

There’s Water Damage in My Rosendale Home, Where Do I Start?

9/23/2020 (Permalink)

Don't let water damage get away from you! If you have water damages, call us immediately to get remediation started!

Finding water pooling in your basement, on the bathroom or kitchen floor or anywhere else it’s not supposed to be can lead to stress and confusion as to how to get the problem repaired and restored properly. Here are a few of our most frequently asked questions for handling water damage:

What do I do first? When it comes to water damage, the cause of the problem must be repaired first. Call a plumber or a service professional to get the problem repaired right away. The longer you wait, the worse the damage will become.

**We highly recommend you file a claim with your insurance company. Water damages can sometimes be costlier than anticipated and there are a lot of variables that make each one different. Insurance can be the best route to go in this case.

Then, call SERVPRO of Kingston/New Paltz no matter the size of the disaster and no matter what time of day. Our highly experienced professionals will gather all needed information and schedule an estimator to meet you to assess the damage and formulate a custom plan of remediation.

This sounds expensive, how much? Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In some cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the best course of action depending on your specific situation.

What about my damaged things? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We specialize in unique situations and have over 28 years’ experience in contents cleaning.

I’m worried about mold; how do I stop it?  Having the repairs done quickly and drying out all affected areas with the proper equipment and protocols helps deter the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we’ll use anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take? This depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step and answer any questions you have along the way. We pride ourselves in using effective methods and our goal is to get you back to preloss condition as quickly and effectively as possible. We understand how stressful this type of situation is and we’re eager to help get your life back to normal.

Water damage never happens when it’s convenient. Whether it’s 2am or you’re at the office, our live staff is ready to assist 24/7. SERVPRO of Kingston/New Paltz is always here to help at (845)255-4334.

Troubleshooting a Mysterious Ceiling Leak in your Saugerties Home

5/11/2020 (Permalink)

Don't underestimate the weight of water, if you're noticing changes in your ceiling and walls, call a plumber and SERVPRO asap!

If you’re starting to notice wet spots, bubbling paint, discoloration, sagging or buckling on your ceiling or at the top of your walls, you’re likely wondering where the moisture could be coming from to get to this point of damage. 

Unlike a burst pipe or clear appliance leak, ceiling leaks can be more challenging to figure out and treat as there are many elements that are obscured by your home’s finishes. Here are some handy indicators regarding the two most common types of ceiling leaks: 

How to Identify a Roofing System Leak

If you have an attic and you have a leak in the ceiling below it, that may be due to a roofing system issue. In most cases, a roof leak will be due to water getting into a hole or through another compromised area in the roof. Roofing system leaks can generally be identified by:

• Leaking that occurs when it’s raining, heavy snowfall or pops up shortly after a
• Dripping water that is off-colored or murky looking, as it may have picked up debris as it traveled from the You’ll want to have this addressed quickly as this water has contaminants in it from traveling through levels and insulation.
• If the leak is correlated with a buildup of ice along the eaves of your home, it may be due to the ice partially melting and seeping into the This is also known as Ice Damming.
• Attic insulation that is wet, soggy, has a noticeable dirty and musty odor or has evidence of mold and mildew, is a sign that it is absorbing some of the water from the Water-logged insulation gets very heavy and can cause damage if it falls.
• Musty smells or signs of mold around the area above the leak in the Sometimes you might notice a fuzzy, white growth or even mottled black spots near that area. The leak is providing a constant food source to naturally occurring mold spores. Once you remedy the leak, the mold (which must be cleaned first), will stop growing in an unfavorable environment.

How to Identify a Ceiling Leak That Is Due to Plumbing

If a ceiling leak is located in an area where plumbing pipes or fixtures run above it, that may be evidence that you have a plumbing-related problem. This is common in rooms located below bathrooms, kitchens or laundry rooms, which are an indicator that the leak is due to supply pipes or drainpipes located within the ceiling. These can be identified by:

• Dripping water that is clear, if it is from a supply line in the Not to be taken lightly, this water source has some potential to do heavy damage if it goes unnoticed.
• Steady leakage that occurs every time you utilize something that might be routed to the plumbing pipes above, or leakage that occurs slowly but regularly, which could indicate a supply pipe Call a plumber asap, once that issue is resolved, the water damage process can begin.

Regardless of what type of ceiling leak you have, it is always recommended that you begin the restoration process as quickly as possible to mitigate any further damages.

If you have water damage to your ceiling, call us right away to begin the water restoration process and reduce the likelihood of further damages.

Address That Water Damage Quickly in Your New Paltz Home!

3/12/2020 (Permalink)

The longer you wait to remedy water damaged areas of your home, the worse of a headache and expense it will be!

Water damage is a headache for any Ulster County homeowner to deal with, no matter if it’s caused by a an appliance leak, a storm or something else entirely.

Water damages need to be addressed and remedied immediately to make your home livable. If the damage occurs in a more remote part of the house, it may be tempting to wait to have it taken care of at a more convenient time. Waiting is the worst thing you can do.

Allowing time to pass can increase the damages, which will, increase the timeline and the cost of water restoration.

What can happen if water damage is not handled quickly:

-Where There Is Water, There Will Be Mold
While water damage is enough of a hassle to deal with, if mold begins growing, there are
new issues that will be involved in the restoration. Mold can begin to grow within 24 hours of water damage, if conditions are right, leading to a more involved (and more costly) restoration process and health concerns. Mold wastes no time in moving itself in after water damage, so making the restoration call quickly is the best way to prevent it.

-Your Home’s Structure Can Become Damaged
Though we generally think of water damage as damage to objects within the home like carpets, boxes and personal possessions, the structure of the property can also become damaged if the water is allowed to sit untreated. Moisture can seep into floors and walls, causing swelling and deterioration among the structural aspects of the home. While more common in situations of flood damage or burst pipes, this can also occur from smaller leaks if they are not treated in a timely manner.

-Appliances Can Pose a Hazard
As household appliances like refrigerators, ovens and washing machines sit in water
damage-impacted areas, they can become hazardous and even pose a fire risk. Or perhaps the appliance has caused the water damage. Due to their limited visuals, it’s often difficult to determine the water damage on your own, (the back of the fridge is hard to get to!). Calling in a professional to assess and repair as well as determine if your appliances are safe, is the best course of action to take.

If you have experienced water damage in your home, don’t put off giving us a call. We’ll guide you through every step of the way. We are here to help 24/7 to begin the restoration process right away.

How Heavy Rains Can Lead to Water Damage | SERVPRO of Kingston/New Paltz

2/27/2020 (Permalink)

Protect your home from the damage that heavy rains can cause!

When most people think of water damage in Ulster County, they probably bring to mind images of flooding or busted pipes overflowing uncontrollably. However, many instances of water damage occur much more subtly than this, such as in the event of heavy rain.

When rain falls with enough heaviness to soak everything in sight, it can unearth problems you did not even know were an issue with your home.

Water Can Seep in Through Small Exterior Openings
When it rains enough for things to become perpetually soaked, vulnerable, miniature cracks and openings in your home’s exterior can begin to let water through and lead to water damage.
Installing weatherstripping around doors and windows is one of the best methods to prevent this, as well as keeping up with your home’s exterior paint to avoid any gaps or peeling that allows water through.

Gutter Clogs Can Lead to Water Damage
Clogged gutters can cause water to back up and pool in concentrated areas, which can then be
absorbed into your home’s roof line and lead to damages. This is especially true during extremely
heavy rains, which can inundate even normally functioning systems with an overload of water.
Cleaning out gutters every spring and fall is the best remedy for this.

Improper Drainage Can Cause Foundation Damage
If the drainage around the base of your home is not adequate, serious water damage can happen as a result—especially during exceptionally wet periods. Making updates to your landscaping to divert water far away from your home’s foundation can prevent this from happening.

Heavy Rains Can Unearth Roof Leaks
You may not be aware you have a roof leak, but a bout of heavy rain can be enough to turn a mild,
unnoticed leak into one that is a serious problem. Seeing wet spots or discoloration on your home’s
ceiling often only happens after heavy rains have increased a leak’s severity, creating a need for
immediate repairs.

If your home has experienced water damage due to heavy rains, you can count on us to be
there for you. Call us at any hour to begin the water restoration process right away.

Do you own a vacant home in Ulster County?

2/12/2020 (Permalink)

Preparing your 2nd home, rental property or vacant home for winter's extremes will save you a ton of stress and money!

Are you a landlord with a rental property, have an unoccupied home for sale or perhaps a 2^nd home? Avoid expensive and stressful damages by following some best practices for avoiding frozen pipes this winter season:

-While there are always unforeseen issues that can happen like storms or appliances malfunctioning, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

-Have someone local and available to check on it for you while it's vacant. Consider hiring a property management company if you’re going to be away for some time.

-Don't turn the heat off in the colder months, keep the temperature set at 55 but no lower and follow good instructions to protect your pipes and utilities. Have your furnace and heating systems checked regularly and make sure you have fuel deliveries set up in advance if needed.

-Seal windows and doors if possible, check outside spigots and water sources.

-Have your roof inspected ahead of time for leaks, make sure your attic is free of mold and leaks as well. Ice Damming is common in the winter months, you can find tips to avoid that here.

-Speak with your insurance agent about tips they have and make sure your policy is where it needs to be (especially if you have a sump pump and won’t be in town for awhile).

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in water damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with experienced and certified technicians utilizing the best technology around.

Call us immediately, no matter the damage and no matter the size, we’re here to help 24/7 at 845-255-4334.

Have you thought about installing a sump pump in your Ulster County home? Here’s why you should-

1/29/2020 (Permalink)

It's important to think about installing a sump pump but always make sure there's an alternate power source if the electricity ever goes out!

It was the thought, in the past, that you only need a sump pump when you have a finished basement AND live in a flood prone area. There are numerous advantages to having a sump pump regardless of where you live and how your basement is situated.

Sump pumps are installed in the lowest lying area of the home, either in a crawl space or a basement, and are housed in a specially crafted pit. If water accumulates, the pit will be the first place to fill up and the sump pump will pump the water out of the area and away from the home rather than creating a flood in that room.

The top reasons a sump pump is recommended:

1. The biggie- Preventing Water Damage- Any type of water damage can cause structural issues and damage to your personal items. Water damages can range in costs to remediate too, a sump pump can really help save your wallet. -Check with your insurance company as to what changes might need to be made to your policy when installing a sump pump.
2. Ability to Receive Flood Alerts- Many new models of sump pumps come with new technology that includes early water detection which can alert you to when the water levels in the basement or crawl space are rising. This can help reaction and remediation times greatly.
3. Decrease chances of mold growth- Moisture build-up, cozy temps and organic food sources like cardboard and wood are pure bliss for mold (or microbial) growth. A sump pump can help reduce the moisture and keep humidity levels lower as well to discourage growth.

-Helpful tip- Always have a back-up battery or power source for your sump pump should the power ever go out.

No matter how much you prepare, things just happen sometimes. If you ever suffer water damage or mold growth anywhere in your home or business, call SERVPRO of Kingston/New Paltz 24/7 at (845)255-4334. Our expert remediation technicians are ready to help and will make it “Like it never even happened.”

How Appliances In Your Home Can Lead to Hidden Water Damage

1/13/2020 (Permalink)

Home appliances need to be checked more than once a year to avoid hidden water damages!

Water damage in your New Paltz home is never a fun or even pleasant experience but discovering hidden damage can bring another layer of frustration.

Appliances are some of the most common causes of water damage—they are often in areas of the home not noticed, or larger ones like refrigerator and dishwashers are rarely moved, so discovering damage can be difficult and often not until there’s a leak. Thankfully, through home check-ups, you can can stop this from getting out of hand.

Perform Regular Checks on Appliances

Unless you’re already noticing problems, it’s smart to check these appliances at least every 6 months.

Hot Water Heaters-

A hot water heater will generally last between 8-12 years, but premature leaks are not uncommon from its pipes and seals. If you’re noticing diminished performance, standing or dripping water or other signs of water damage, call a plumber or heating professional as soon as possible. When a hot water heater bursts, it can release a large amount of water that will affect more than the room it’s in.

Refrigerators-

Refrigerators are rarely moved, this means water damage can occur under and behind them long enough to become severe before it is even noticed. As part of your regular home maintenance schedule, move the refrigerator away from the wall to look for any dark or soft spots with the wood, and test the water dispenser and direct water line to watch for any drips.

Dishwashers-

Dishwashers pose an even higher risk and are moved about as irregularly as a refrigerator is. Dishwashers require gallons of water when they run and their leaks can be costlier and more severe as they can affect many rooms and levels of your home, checking them as often or more than you check the fridge is warranted. Give your insurance agent a call to make sure you’re clear if dishwashers are or are not covered by your homeowners policy.

Washing Machines-

Washing machine hoses are some of the most common sources of leaks. As these hoses are notorious for this, we recommended that they are inspected at least once a month by homeowners so you can be sure you’re not in for a nasty surprise. It’s also a good idea to fully replace the hoses every five years in order to prevent hidden deterioration.

Air Conditioners-

Air conditioners contain a drain that is designed to handle any accumulated condensation that occurs when the unit is operating. However, issues to this system can create hidden water damage quickly, as the water can pool inside the unit and can cause damage to surrounding structures. The manufacturer’s maintenance schedule is the best defense against this—stick to it to be made aware of any issues before they start to cause serious problems.

If you’ve suffered water damage for any reason or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help. We’re ready to help 24/7 for all emergencies!

Helpful Tips to Prevent Pipe Breaks This Winter in Your New Paltz Home

12/18/2019 (Permalink)

This is an unfortunate example of how un-insulated water pipes can freeze and burst in the winter months!

In the coldest months, water damages from a pipe break are one of the most common damage calls that we receive here at SERVPRO of Kingston/New Paltz.

When water freezes it expands. If water freezes inside a pipe, that pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It's the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause water damage in your home or office.

Helpful Preventative Tips:

• Keep cabinet doors open during cold spells in any room that has a sink and especially in the laundry room or basement areas. This allows warm air to circulate around pipes.
• Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or un-insulated areas of your property.
• Keep your home at a temperature no lower than 55°F. When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
• Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in. Door and window drafts, garage door areas, basement back doors, etc. should all be considered.
• Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing. Pipe insulation is quite inexpensive and sold in most hardware and home goods stores.

If you do end up experiencing any kind of water damage, SERVPRO of Kingston/New Paltz is here to help 24/7. No matter the size of the damage, we’ll make it “Like it never even happened.”

Kingston Homeowners: We Specialize in Flooded Basement Cleanup and Restoration!

12/17/2019 (Permalink)

Call SERVPRO of Kingston/New Paltz to get your basement, crawl space or lower level dried out and remediated the right way the first time!

A basement, lower level or crawl space can really flood at any time; however it most often occurs during heavy rainfall and/or snow melt. These areas are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Kingston home could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home (ground water)
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• Sump pump failure
• Appliances above/adjoining the rooms (toilets, sinks, refrigerators) malfunction and cause multiple floor damages.

Have Questions about Flooding in your Kingston Home?

Call Today - 845-255-4334

If water damage is not handled quickly and properly, it can jeopardize your health and safety, and cause additional damages to your home.  Remember, the longer you wait, the worse the problem will get.

The bottom line: It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Water Damage and Flooded Basement Specialists:

• We are Available 24 hours/7 days per week, No Matter The Emergency
• We’re a Preferred Vendor to many National Insurance Companies
• We Work With Your Insurance Directly – One Less Thing For You To Worry About
• We Offer Flexible Financing Options If Needed
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use only IICRC Restoration Standards
• We Utilize Advanced Inspection and Extraction Equipment

Basement Flooded? Water Damage Issues? Call Us Today – We’re Ready to Help and Are Faster To Any Size Disaster, 845-255-4334

How to Avoid Frozen Pipes This Winter at Your New Paltz Home or Business

11/8/2019 (Permalink)

Just a few easy steps can really help in avoiding frozen pipes in your home or business this winter!

Pipe bursts resulting from frozen pipes are one of the most common water damages that the professionals of SERVPRO of Kingston/New Paltz handle during the winter months. Hudson Valley winters are notoriously unpredictable so a few tips to protect your home and office from water damage can help deter a potential disaster.

The simple truth is, when water freezes, it expands. A pipe can only allow that water to expand so far before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough force to break a pipe and cause water damage anywhere. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If you’re going to be away, have someone check on your house or business daily to make sure it's warm enough. Many of our customer’s have come home from vacation to find their home heavily damaged by unknown burst pipes.

-Seal leaks that allow cold air inside where pipes are located. Weather stripping and caulking are inexpensive ways to help the cold air stay out.

-Insulate pipes in crawl spaces, basements and attics. These are the area’s most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. The longer you wait, the worse the damage can be.

Should you experience any kind of water damage, call the trained professionals at SERVPRO of Kingston/New Paltz at (845)255-4334, we’re here to help 24/7 for emergencies and will get that disaster taken care of “Like it never even happened.”

24 Hour Emergency Water Damage Services ALWAYS Available for Your Highland Disaster!

11/6/2019 (Permalink)

Call the experts in the industry if you suffer water damage in your home or business!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. There’s a ton of questions and the feeling of not knowing where to even start. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available on site?

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. We can handle sewage issues, mold problems and other biohazards as well. Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

Know the Differences between Flood Damage and Water Damage SERVPRO® of Kingston/New Paltz

10/31/2019 (Permalink)

There are distinct differences between flooding and water damage. Speak with your insurance agent ahead of time to determine what coverage you need!

While the terms “water damage” and “flood damage” are terms often used similarly, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help tremendously as you begin restoration in your Kingston, Saugerties, Highland and New Paltz homes. 

-What Is a Flood? FEMA defines a flood as a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are high that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home

-You are the only person affected

-The above list isn’t the source of the water

If these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

-It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have.

Protect Against Water and Flood Damage Regardless of whether the damage is classified as being from a flood or from water, homeowners want to do their best to protect against it. Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7 so we can make it Like it never even happened.

Water Leak? Check these spots in your Ulster County home | SERVPRO® of Kingston/New Paltz

10/14/2019 (Permalink)

Water leaks can be tricky to locate, they might not be where you most commonly look!

Water leaks don’t always make themselves known in the sound constant dripping of water or puddles on the floor under the sink. You might notice a moldy-musty smell in the basement or perhaps your hardwood floors have started to buckle. Some only find out there is a leak somewhere in their home once they notice an unusually high water bill.

Because leaks can account for up to 10,000 wasted gallons of water a year, you will need to take care of them quickly. Additionally, mold growth is an unwelcome partner of an unnoticed leak and can start to grow and flourish quick. 

Take a look at these hints and make yourself a list of go-overs every fall and spring:

When trying to determine where your leak is located, checking the most obvious spots first will help you narrow your possibilities down by process of elimination. Here are some of the most common spots for water leaks:

1. The Bathroom

Between the sink, toilet and shower, there are options galore for water to leak. Check the seal around the base of the toilet, check for drips from the faucet and the pipes under the sink to rule the bathrooms out.

2. Around the Hot Water Heater

Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit. Most of this normal condensation isn’t usually a high-enough humidity level to attract mold, so if you smell musty-ness, start looking for fuzzy-ness.

3. In the Basement

Most basements contain the majority of your home’s plumbing and water piping, so they are an important spot to check if you suspect a leak. Check the pipes thoroughly where they seal for any accumulated moisture. Basements are notorious for leaks, ground water, foundation cracks, pipe or sump pump back ups and a host of other piping and systems make this area a common location for problems.

4. Beneath and Behind Appliances

Appliances such as refrigerators, dishwashers and washing machines, water dispensers, use a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

5. Under the Kitchen Sink

Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up.

If you’ve discovered water damage or mold growth in your home, we’re here to help!  We have trained professionals and can restore water damage and handle mold remediation "Like it never even happened." Contact us today!

Fall is the time to get your New Paltz home prepped to avoid Ice Damming during an Ulster County Winter!

10/10/2019 (Permalink)

Help prevent ice damming from occurring in your Ulster County home this winter!

If you live in the Hudson Valley, you’re familiar with the amount of snow and freezing cold temps that can occur in the winter months. You might have experienced or have heard the stories about ice damming and the headaches it can cause.

Ice Dams can occur when there are several inches of snow on the roof and the outside air hovers in the low 20’s for many days. Poor attic insulation increases the chances of a problem too. Ice dams form when heated air melts roof snow down into water stuck behind ice. When the water is dammed and has nowhere to flow through the gutter system, it can back flow under shingles and inside your home.

The goal is to stop snow and ice from melting, keeping your attic as cold as possible and clearing icicles and snow build up from the roof and gutters.Here are some helpful prevention tips you can do ahead of winter to avoid an ice damming problem:

• Keep the attic air temperature below freezing when the outside air temperature is in the low 20’s.
• Install more insulation in the attic floor to prevent warm household air getting into the attic.
• Have good ventilation in the attic to consistently replace warm air that might rise to the attic with cold outside air.
• Keep the bottom 3-6 feet of your roof clear of snow but be careful not to damage any shingles.
• Make sure your gutters are clear of leaves and debris. The more clogged they are, the higher the chances of the heavy ice build-up happening.
• Check and seal places where warm air could leak from your house to the attic: vent pipes, exhaust fans, chimneys, attic hatches and light fixtures are all possibilities.
• Do some research to see IF installing a heat cable along the eaves is right for your home.
• Inspect, or have your roof and attic inspected for proper ventilation and insulation.
• Look for signs of inadequate ventilation: rust spots, rusty nails or a mildew smell are all signals that moisture has formed on the inside of your roof. That mildew smell is telltale of mold growth, SERVPRO of Kingston/New Paltz offers FREE mold inspections. Mold isn’t something that should wait to be remedied.
• If you have soffit vents in your eaves, make sure they are not blocked and insulation surrounding them is secured so that air can flow easily.

If ice damming happens despite your best efforts, keep in mind the following:

-Don’t chip away at the ice, that will damage the shingles no matter how hard you try not to.

-Don’t install a water heater or other mechanical equipment in the attic.

-Don’t use salt or calcium chloride to melt the snow, they are super corrosive and can cause problems with gutters, downspouts and flashings. The runoff from these will also cause harm to plants and grass.

The best solution is to call a roofing specialist to locate the leak and seal everything. Then call SERVPRO of Kingston/New Paltz to remediate the water damage. We’re available for emergencies 24/7 at (845)255-4334. Our certified water damage technicians will take care of the damage Like it never even happened.

Categories of Water to Consider if you Have Water Damage in your New Paltz, Kingston, Highland or Saugerties home

10/9/2019 (Permalink)

Call the professionals in water damage restoration to get you back to pre-damage condition!

Don’t assume its harmless water when you suffer a water damage in your home! There are 3 distinct categories of water in this situation: clean water, gray water and black water.

The 1^st step is always the same, clean it up and dry it out, as soon as possible is best to avoid the threat of mold growth. Keep these things in mind as it will vary the type of cleaning and remediation depending on what you’re dealing with:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of bacteria, microbes and other contaminants and can be the result of snow or rain water, broken water lines, toilet holding tanks, and malfunctioning appliances.

Important Fact- it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2- Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the 3 categories, as its considered highly contaminated by harmful chemicals, fungi and biological matter and will cause severe discomfort and illness. The sources are toilet back flows, sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO of Kingston/New Paltz is here to help get the situation under control. Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

How to Make the Right Choice in Restoration for Water Damage in your Ulster County home

10/7/2019 (Permalink)

Numerous damages can come from water damage, choose the right restoration company to handle any size disaster!

If you’ve discovered that you’ve suffered water damage in your home, a common reaction is confusion and not knowing the right steps to take. Between consulting with home-owners insurance and that added stress, figuring out what restoration company can help, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming time.

However, by choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. SERVPRO of Kingston/New Paltz will help guide you the rest of the way.

There are a lot of companies out there so it can be difficult to determine what is important when researching restoration companies. Here’s a guide of what to look for to make the right choice: 

*A Full Restoration Provider

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Our professionals are  highly trained and   certified in every type of water damage remediation and will provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians. We pride ourselves on constantly evolving as new technology is introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 25 years, we also have a nationwide network of other franchises that we can work with if a disaster were to occur. Whether it’s man power, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you have experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)255-4334- one less thing to worry about!  We’ll help get you back to preloss condition, Like it never even happened.

Hidden Water Damage, Here’s Where You Can Find It | SERVPRO® of Kingston/New Paltz

9/30/2019 (Permalink)

Water damage can be a tricky thing to locate! Give us a call if you've noticed water damage in your home, we're here to help!

Sure, extreme rains and flooding increase the chances of water damage inside your home but, these are not the only reasons it will occur. Many things inside can cause water damage, and quite a few of them occur in places that are easily missed. (Why would you think of moving your dishwasher around?)

If water damage is left untreated, it can become more severe and cause more problems like mold, flooring replacements, and lower room damages. Water damage claims can get costly, and it’s not uncommon for insurance to not accept water-related claims at all. It’s always a good idea to be familiar with the terms of your homeowner’s insurance policy and what is and isn’t covered.

Knowing where to find hidden water damage can make a big difference in how much of a headache it will be to take care of.

Where You Can Look for Water Damage-

• Below exterior windows- The seal around a window is not the most durable piece of construction, with time it can slowly begin to let water seep into the wood below.
• Connection points of siding- Where siding overlaps or meets a corner, it is sealed against the elements. However, damage to the siding can also mean damage to the seal, leaving the plywood below exposed to water. If there is a leak there, it can affect many levels in your home.
• Exterior painted surfaces- Multiple layers of paint can form miniature gaps between them, letting water in and causing the paint to bubble or soften. This can be common in older homes that dot the Hudson Valley.
• Inside dishwasher cubbies- It is not typical to move the dishwasher unless it is being replaced, but often homeowners discover water damage during the upgrade process. Inspecting it regularly will help ensure there are no surprises. Don’t wait for a puddle to form on the kitchen floor before checking this area!
• Inside bathroom walls.Water pipes heading toward the sink or tub can begin to leak with time, causing water spots in the paint as the water seeps into the wall.
• Around toilets- A toilet has many seals to keep water in, but these can become weaker with time. Many homeowners will not notice until the floor begins to feel unsteady and the toilet develops a wobble. Mold is a common culprit of this type of water damage as bathrooms tends to be more humid consistently.

If you’re dealing with water damage, we’re here to help no matter what! SERVPRO of Kingston/New Paltz is certified in water damage AND mold remediation!

Prevention for Household Flood Damage | SERVPRO® of Kingston/New Paltz

6/29/2019 (Permalink)

Never worrying about flooding and natural disasters would be ideal, but unfortunately that is not the reality for most homeowners in Kingston, Esopus, New Paltz, Highland or Saugerties areas.

Some form of flooding is involved in 90% of natural disasters, making it a real risk to people everywhere.

Important steps to take if you have water damage in your Kingston/New Paltz home

6/4/2019 (Permalink)

Our water damage restoration teams will have your property back to preloss condition the right way!

When experiencing a water damage emergency in your Kingston home, there are a hundred questions and thoughts running through your mind. When you’re in the moment, it’s normal to want to get going on the fix immediately, but safety is most important and there are some key do’s and don’ts to be aware of during this overwhelming time:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-If possible, remove as much excess water as you can by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist.

*DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Stay safe and follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz trained professionals arrive. Programour number in your phone- (845)255-4334.

Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully!

4/18/2019 (Permalink)

Wet carpets can turn into a larger problem quickly. SERVPRO of Kingston/New Paltz will take care of it quickly and effectively.

You've just noticed your feet are squishing through water on your carpets, aside from confusion and concern about your Kingston/New Paltz home, how to you begin to get this problem fixed? Here's some helpful FAQ's to get you going in the right direction-

I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable. They will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

Call us if you need us, no matter what. 845-255-4334.

When Water Attacks: A SERVPRO of Kingston/New Paltz story

3/20/2019 (Permalink)

Sheet rock and insulation can only hold the weight of water for a short period of time before saturation kicks in and gravity is the winner.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's been 10 degrees there for days, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom, parts of ceilings have come down and the crawl space is an igloo.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, the experienced crews from SERVPRO of Kingston/New Paltz were able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Understanding the 3 Water Classifications | SERVPRO® of Kingston/New Paltz

2/25/2019 (Permalink)

Know the types of flood waters that can damage your home!

When you think about the water that causes water damage, it is easy to think that it is all the same. But did you know that there are three different classifications for it: clean, gray and black?

It won’t matter what type of water has caused damage, though, there will always be a cleanup and restoration process you will have to go through in every situation. The most important step to take—no matter what type of water is involved—is to remove all of the moisture and damp items quickly, so that mold cannot begin to flourish in its ideal environment.

Steps to Protect Your Home From Water Damage | SERVPRO of Kingston/New Paltz

2/15/2019 (Permalink)

Water damage can be one of the costliest damages to experience in a home or business.

Water damage is one of the most common and costliest disasters your home may suffer. Things like a burst pipe, a malfunctioning dishwasher or storm damage are just some of the many ways water damage could strike your home.

There are a number of steps you can take to protect your home from water damage. Read on as we take a look.

Protecting Your Home

Water damage may not seem like much of a hassle for you to deal with, but drying out and cleaning up will prove to be tedious, not to mention there is a good possibility mold will follow. Mold is a very common side effect of water damage, as mold can begin to grow and flourish within 24–48 hours of moisture exposure.

When considering ways to safeguard your home, it may be helpful to break it down by areas of impact, such as by basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage, which can be done by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Kitchens and bathrooms may experience water damage as a result of plumbing issues and/or appliance failures.

Make it a point to regularly:

• Inspect all appliances for issues with hoses and faucets
• Check the seals and caulking around your showers and tubs to make sure there is no leakage
• Know where the main shut-off valve is in your home
• Don’t leave your washing machine or dishwasher running when you are not home

While we would like to protect our possessions in our home from water damage, that is not always possible, but there are things you can do to at least decrease the amount of damage. When storing items in a basement, it is best to use waterproof bins, as well as store items on shelves up off of the floors.

Recovering From Water Damage

If you have suffered water damage to your home, there is a good chance you can salvage items that can be dried out within 48 hours.

The first step is to contact your insurance provider immediately and evaluate the extent of damage to your home and possessions as well as identify the type of water that is involved.

The three types of water are:

1. Clean water is water from rain, condensation, leaky pipes, etc.

2. Gray water is water from dishwashers, washing machines, clean toilets, etc.

3. Black water is water from sewage or serious flooding from nearby rivers, etc. and can cause serious health problems.

Following a water damage disaster, you will need to dry your home out quickly by removing wet objects and dehumidifying the area. You must then disinfect all remaining materials.

Pro tip: By freezing wet books, photos and papers in a frost-free freezer, you allow yourself some extra time to deal with them. Doing this prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Kingston/New Paltz at 845-255-4334. We are here to make it "Like it never even happened."

Is you vacant home winterized? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Keep an eye on your vacant property to help avoid this water damage!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem!

12/28/2018 (Permalink)

This is an extreme example of the damage a frozen pipe can do to your home.

Subzero temperatures can cause even interior pipes to freeze

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety (PDF).

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do. 

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

Careful with that space heater!

If you need a space heater, use it safely. If you need supplemental heat, you can add a space heater to a room where pipes may be at risk. And though we don’t recommend using a space heater in a bathroom, if you really need one, make sure it’s plugged into an outlet with a ground-fault circuit interrupter and do not use an extension cord.

Sometimes, no amount of prep and prevention can stop situations like this, just remember that SERVPRO of Kingston/New Paltz is here 24/7 for when water damage happens. Call us at 845-255-4334 and we'll make it "Like it never even happened."

reference: Consumer Reports, How to Prevent Your Pipes From Freezing, https://www.consumerreports.org/home-maintenance-repairs/how-to-keep-pipes-from-freezing/

Examining Common Causes of Water Damage in the Home | SERVPRO® of Kingston/New Paltz

12/7/2018 (Permalink)

Severe weather is not always the main culprit in water damage.

Severe weather and water damage can often go hand-in-hand, so when many think about water damage, it’s usually one of the first things that comes to mind.

While storms and flooding can cause catastrophic water damage, they are often not the main culprits. Instead, various items or systems in your home can be responsible for many situations resulting in water damage.

Our team is trained and equipped to handle any water damage situation!

11/2/2018 (Permalink)

It's the water you don't see that causes the most damage.

A mop and common household cleaning products may not be enough to thoroughly clean unseen water intrusions. Our team of trained professionals at SERVPRO of Kingston/New Paltz will safely clean and restore your home utilizing the following procedures:

-Identify the source/type of water

-Measure temperature and humidity for drying analysis.

-Survey the extent of damage and inspect the premises.

-Perform emergency water extraction.

-Move and block furniture.

-Provide floor service.

-Inspect carpet pad, carpeting and provide service.

-Apply necessary treatments (disinfectants/deodorization).

-Utilize drying equipment and monitor drying.

-Dispose of refuse.

The science of drying can be complicated but we have it down to an art form.

Contact SERVPRO of Kingston/New Paltz at 845.255.4334, we'll make that water damage "Like it never even happened."

SERVPRO of Kingston/New Paltz- Faster to any water damage disaster!

11/2/2018 (Permalink)

We'll make it "Like it never even happened."

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ne Paltz arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Types of Pollution Found After Water Damage | SERVPRO® of Kingston/New Paltz

10/24/2018 (Permalink)

Different Types of Polluted Water need different cleaning guidelines

When describing water damage, you’ve likely heard terms such as “black water” and “clear water” to describe the danger of the water left behind. While black water is undoubtedly more hazardous than clear water, there are actually three types of pollution found after water damage, and they can all cause their own form of harm to a home or office.

The time after water damage is a chaotic one, which is why we’ve taken the time to outline the three types of water contamination you might come across.

Category 1: “Clear water” is the least contaminated level, as it refers to water originating from a clear source that is free from pollution. Water from leaky faucets, broken inbound pipes, direct rainwater or faulty water supply lines would fall into this category. It is not recommended, but category 1 water should not be considered dangerous if consumed.

Category 2: A step up from clear water is grey water, which is a bit more serious. This is wastewater generated from drain overflows, appliance damages and other types of typical household flooding. This water is either contaminated from the source or has come into contact with many surfaces, so category 2 water is considered dangerous to consume.

Category 3: Category 3 water—black water—is the most notorious, and the most dangerous of the categories. Rising flood waters, sewage overflows or water that has become a breeding ground for bacteria are all causes for concern and can cause illness or death if consumed.

Water damage only becomes more complicated after the initial floodwaters settle, because water that starts in one category can quickly advance to another. Water can develop higher pollution levels from coming into contact with surfaces or sitting stagnant and breeding bacteria and can become even more dangerous as time goes on.

Because this is impossible to determine solely based on appearance, it’s essential to get professional water restoration for peace of mind and a properly restored property.

If you’re dealing with water damage and you’re not sure what to do, SERVPRO® has a team of water restoration professionals that’s here to help! Call us at 845-255-4334.

Water Damage 24 Hour Emergency Service Available! | SERVPRO of Kingston/New Paltz

10/24/2018 (Permalink)

Call 845-255-4334 for help with your water damage!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kingston/New Paltz has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do until help arrives- Water Damage in your Kingston/New Paltz home.

10/24/2018 (Permalink)

Time is not on your side in a water damage situation.

As much as you try to prepare, disasters can strike at any time. Should you experience water damage from clean water in your home, here's what you should (and shouldn't do) until help has arrived:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

-Remove as much excess water as possible by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off of damp floors.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

-Hang furs and leather goods to dry separately at room temperature.

DON'T:

-Enter rooms with standing water where electrical shock hazards may exist.

-Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Please follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration.

These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz professionals arrive. Keep our number in your phone- (845)255-4334.

The Types of Water Damage Pollution | SERVPRO® of Kingston/New Paltz

6/25/2018 (Permalink)

Call 845-255-4334 to help with your water damage today!

If you’ve ever researched water damage, you’ve likely seen terms like “black water” and “clear water” to describe the severity of damages. While the implication is that clear water is less dangerous than black water, the reality is that they can both cause quite a bit of damage to your home or office.

Because every category of water damage has its own needs and considerations, we wanted to break down the different types to help you be prepared.

Preventing Broken Pipes!

5/11/2017 (Permalink)

Broken Pipes can lead to additional damage so it's important to fix them immediately.

Broken Pipes? Water Damage in your home? Let SERVPRO of Kingston/New Paltz help you!

When it's getting very cold out there and winter is upon us, don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:

1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-255-4334 if you’d like a complimentary tag!

Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/20/2017 (Permalink)

Basements can easily flood from heavy rains or melting snow in Ulster County homes & businesses.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ulster & Dutchess County basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 845-255-4334

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 845-255-4334  

Faster to your Ulster County Water Damage!

3/20/2017 (Permalink)

SERVPRO of Kingston/New Paltz provides 24/7 fire & water damage services in Ulster County!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ulster arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ice Damming Tips for Ulster County!

2/27/2017 (Permalink)

Explanation of how Ice Damming occurs at your home.

Water Coming into your home in Ulster County? It may be ice damming! SERVPRO can help!

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas

When will ice dams occur?

• The right weather conditions for ice damming is usally when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
• If you have poor attic insulation, your chances of ice damming drastically increases.

How do I prevent ice dams?

• Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurance of ice dams.
• Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 
• Provide good attic ventilation to replace warm air in the attic with cold outside air.
• Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles

What NOT to do!

• DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
• DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
• DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

 Call our SERVPRO of Kingston/New Paltz office today if you have any questions or concerns about ice damming! We are available 24/7 at 845-255-4334! 

Preventing Broken Pipes!

1/12/2016 (Permalink)

Broken pipes in the winter can cause a lot of damage.

It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:

1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-831-3600 if you’d like a complimentary tag!

Flooding Tips

4/11/2014 (Permalink)

You know what they say...April Showers, Bring May Flowers. Well its that time of year...rain, rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding our team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

1. Remove as much excess water as possible by mopping and blotting.

2.Remove and prop up wet upholstery cushions to help even out the drying process.

3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

What is an Ice Dam?

2/25/2014 (Permalink)

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can backflow under the roofs shingles and into your home's inteior areas.

Helpful Preventative Tips: Pipe Breaks

1/14/2014 (Permalink)

Pipe Breaks are one of the most common water damages that we receive from December to March at SERVPRO. When water freezes it expands. Therefore, if water freezes in a pipe, the pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It is the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause a  water damage in your home or office.

Helpful Preventative Tips:

· Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

· Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or  uninsulated areas of your home and business.

· Keep your home at a temperature no lower than 55°F (12°C).

· When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.

· Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in.

· Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing.