The Many Ways Storm Damage Can Affect Your Kingston Home

8/26/2022 (Permalink)

Being diligent about storm prep as yearly maintenance to your home can make a huge difference when a major storm comes through Ulster County.

Extreme weather events are a common occurrence in Ulster County. We've seen our fair share of ice storms, large amounts of snow, straight line winds and seemingly endless below freezing temps. Regardless of the house you have, everyone faces some risk of suffering damage. These severe storms can bring high-velocity winds, hail and many other hazards in minutes.

The type of storm, combined with your home’s condition, the landscape and many other factors, will help determine the level of damage that you might see.

Although all of us should have a good amount of knowledge on storm damage, it’s particularly important for us here in New York, where severe weather is common. Flooding and high-powered storms are the most common events that we see, so our government has created this Weather Emergency Preparedness Site so that we can be ready for what may happen in our region.

Now, let’s look at the main types of storm damage and how you can mitigate or even prevent them from happening:

Wind

Wind damage happens when buildings experience high gusts, but this doesn’t only happen with tornadoes and hurricanes. Thunderstorms can also cause dangerous winds of up to 100 mph.

These wind speeds mean that your home could be struck by heavy debris like mailboxes, limbs, rocks and small vehicles.

You should always take shelter far from windows or glass doors and heed local weather alerts to know what’s coming. Also, take time before the storm arrives to clear limbs, rocks or other debris from your property.

Water

When storms produce heavy rainfall, water can pool and begin a flash flood in under 30 minutes. This means that thousands of gallons could be poured onto your land, seeping inside your doors and through the cracks in your walls.

To reduce the amount of water that your home sees, you might want to landscape your property in ways that will direct water away instead of pooling it nearby. You can also build a rain garden on your property, which can help soak up heavy rainfall and reduce flooding risks. If your basement is prone to flooding or pooling water, consider installing a sump pump to help avoid a bigger problem.

Lastly, keep your home in good condition with routine and necessary maintenance. Make sure your gutters and roof are clear of debris to prevent an overload of water from damaging your home from top to bottom. A yearly roof inspection can help deter issues with loose or missing shingles as well as gutter problems that should be tackled before severe weather.

Impact

The last main kind of storm damage is from impacts. This may seem obvious, but the causes can be anything from a fallen tree to a mailbox flying through the air. The best way to avoid disastrous impacts is to ensure no trees around your home are at risk of falling or losing limbs.

Weather disasters resulted in an estimated $145 billion in damages last year in this country. This is why it’s important to follow these steps and take action before the storm strikes. This could save you money and stress associated with recovering from a disaster.

If your home is shuttered by storm damage, call SERVPRO of Kingston/New Paltz immediately. We have teams of experts that will come in fast and have your home back to its preloss condition before you know it!

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

SERVPRO Is Ready to Tackle All of Your Restoration Needs at Your Ulster County Property

8/4/2022 (Permalink)

No matter what kind of property or damage you have, SERVPRO of Kingston/New Paltz can handle every aspect of it!

Our SERVPRO location is locally operated and owned independently, meaning that we understand the hardships of being a business owner. Besides running the day-to-day operations, you have to focus on all of the little details to be a success. And when a disaster comes and knocks you down, it can be extremely hard to get back up.

Unfortunately, no one can stop a severe weather event, but we all should be prepared for them and take action before they affect us.

Along with commercial damage, we understand that suffering damage to your home can be heartbreaking as well. Managing your emotions while trying to recover can be extremely overwhelming, no matter the type of damage.

To make sure you’re ready to handle the destruction, you should form an emergency plan. This starts by learning the kinds of disasters that we face most often.

The American Red Cross does more than providing disaster relief—they’ve compiled this website to help with general disaster preparedness. Our local Ulster County government has created the Division of Emergency Management to educate us on what disasters we’ll likely face here in our region. This page includes details of how you can take action and an evacuation plan.

It’s probable that all business owners and homeowners will suffer damage of some kind during their lives. However, these don’t have to spell the end of your home or business if you act fast and stop severe damage from happening. This is why we should be first on your list for restoration:

It’s Not Just the Flames that Do the Damage to Your Highland Home

8/4/2022 (Permalink)

Soot and water damage do just as much damage as the fire itself. Call the experienced pros to handle it all if you're dealing with a fire!

Whether it’s at your Highland home or your Saugerties business, a fire is a devastating occurrence. Once the flames are out, the next steps are often confusing at to who to call, what the cleanup truly entails and what kind of damage has really been done.

Horrible flames are what most of us think of, but the fire itself isn’t always what causes the most damage. Smoke, soot and water damage go together with a fire, no matter the type, and it’s vital to work with a trusted and reliable restoration company that understands how to handle all these issues, work with your insurance company and get you back to preloss condition as soon as possible.

The Types of Damage That Fires Can Cause 

Smoke Damage Smoke inhalation is the #1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a structure can be impacted after a fire. Smoke seeps into absolutely everything, damaging furniture, walls, flooring, even the furthest rooms. For areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors can all be expected following simply due to the smoke. 

Soot Damage- Soot is an inescapable, nasty substance that WILL cover nearly anything in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many chemicals as a result of the burning of plastics and other combustibles. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business leading to contaminated air quality. Hiring an experienced restoration company that can also clean out your HVAC system and ductwork is key to improving the air quality.

Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined. Not only can water damage result in additional damage to susceptible items such as electronics, but it can also result in mold growth if it is not removed quickly by a professional. In the right humidity and temperatures, mold will start to grow within 48 hours.

Though putting out the fire should always be the first concern, it is important that cleanup and restoration is done properly and efficiently in order to mitigate as much damage as possible and to avoid secondary issues.

SERVPRO of Kingston/New Paltz has been the trusted, LOCAL fire and water damage remediation company since 1992. We have the certified professionals who will handle any remediation needed, in either a commercial or residential property and get you back to normal quickly. Our professionals are on standby and ready to mobilize 24/7.

If your home or business has been impacted by a fire, we are here to help! We’re here to help make it “Like it never even happened.”

Is Your New Paltz Business Ready in Case of an Emergency?

8/3/2022 (Permalink)

Make sure your New Patlz business has emergency info at the ready, call SERVPRO of Kingston/New Paltz to fnd out how!

Being a business or commercial property owner in Kingston, New Paltz, Highland, Saugerties or Rosendale, there are some ESSENTIAL STEPS that you and your employees need to be aware of in case of a disaster or emergency:

-Do you have an Emergency Evacuation Plan in place? Has your staff reviewed and updated it as needed?

-Does everyone know where the emergency shut-offs are for utilities like electric or gas?

-Do you have the vital contacts and phone numbers available at a moment’s notice for everyone at your business?

SERVPRO of Kingston/New Paltz offers an Emergency Ready Profile (ERP) for at no cost to you. Our business is about being prepared and taking care of disasters at a moment’s notice, so we know how important it is to be ready for whatever happens!

We work with local businesses every day to help develop an easy tool, customized to your business’s vital information, available as an app for your phone and in hard copy as well. This resource is loaded with the necessary information you and your employees can keep for super quick access! 

What is an ERP?

A snapshot of everything you may need to know in case of an emergency at your building or property. This includes:

• Photos, locations, and contacts info for utility shutoff locations (i.e. water, gas, alarms, etc.)
• Emergency Personnel Contact Information, updated as often as needed
• Emergency Protocols, plus recommendations as businesses change
• Floor or Building Plans 
• Smart Phone App and Hard Copy Binder for quick access of info no matter where.

Why do it?

• It’s FREE and It’s EASY, we’ll take care of it all for you!
• Comprehensive document that has all the vital information needed in one spot
• Easy to understand and read for all personnel
• Access Available 24/7
• Peace of mind knowing you have a plan in place and the safety of all will not be compromised.

We have completed over 800 ERPs for other local businesses in the Hudson Valley and Ulster County area. Let us help you be prepared. We’re here to help no matter when and will get you back to business quickly if disaster ever strikes!

Contact SERVPRO of Kingston/New Paltz to get an ERP started today!

Trust the Pros in Damage Restoration at your Kingston Business

8/1/2022 (Permalink)

Don't fall prey to a company who can't handle damage at your business. Call SERVPRO of Kingston/New Paltz, the leaders in commercial restoration.

Sometimes life throws a mess your way and out of nowhere, you’re dealing with flooding, sewage or fire and smoke damage at the Kingston business you’ve worked so hard to build.

No matter the cause, whether a heavy storm or an act of nature, chances are you might need to make a quick decision on who can help you get your home back to normal.

When you’re choosing a restoration partner to get your business back up and running, there are a few important questions that you should most definitely ask.

Is It a Legit Company?

Keep In Mind: Not everyone who shows up after a disaster is there with your best interest in mind. Often times, there are scammers who do nothing other than flee with your money. It’s unfortunate and happens every time there’s damage reported. Companies will show up promising everything but never having the experience or the credibility to handle everything you, your staff and your company needs to get back to normal.

As for credentials, experience, examples, what insurance companies are they affiliated with, can they handle a large commercial loss? These are great questions that will weed out those who aren't legitimate restoration companies.

With SERVPRO of Kingston/New Paltz as your partner in restoration, you can rest assured that we are no newcomers to this situation. We have been locally owned and operated in this industry for over 30 years, and have worked hard to earn a reputation that shows how we put our customers first.

We are also trusted by national brands like the PGA Tour. The PGA Tour accepts nothing less than high-quality service to maintain their facilities and tour stops. We have national account status with State Farm Insurance and many other insurance companies, no matter who the carrier is.

Additionally, our company is Large-Loss Certified, therefore, we have the staff, resources and equipment to handle any size disaster. Whether you have 500 or 500,000 sq. feet, we’ve got you covered and are here to help with an emergency response.

Can They Be Reached?

When disaster strikes your business, time is not on your side. You need to be assured that you have someone that you can contact at any given day or time.

That’s why we are available 24 hours a day, seven days a week. We have a live staff ready to help no matter the time of day or holiday. We work hard so that you don’t have to and know that you need people that you can depend on.

Who Else Can Help?

SERVPRO of Western Dutchess County is locally owned and operated, which means we see our community members as family. We all live, work and raise our families right here in the Hudson Valley and we are ready to act the second disaster strikes.

But, unfortunately, there are times in which there is a surge of neighbors needing our help, and in that case, you can be confident that with a nationwide network of SERVPRO franchises to back us, we will still have you well taken care of.

When you call SERVPRO of Kingston/New Patlz, you can rest easy knowing your business has the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Fire Prevention Tips For Your New Kingston Home!

7/14/2022 (Permalink)

Make yourself a fire prevention checklist before moving into your new home!

Moving into a new home of any kind in the Ulster County area brings with it many things to think about throughout the process. While a home inspection can give you important knowledge regarding general maintenance and structural soundness, once the place officially becomes yours, it is important to do your own inspection to evaluate the fire safety of the home. Many new homeowners in the Hudson Valley have lived in apartment or condo style homes before, so there could be some elements in your new place that you might not have considered previously.

Depending on the history of the property, you may need to make improvements before moving in so you can be certain that you will be fire-safe from the moment you unlock your new front door. Here are some key things to check for:

Doing a Fire Safety Inspection for Your New Home

Check the Smoke Detectors

The first thing you will want to check is the smoke detectors in the home, as over half of deaths. You will not only want to use the smoke detectors’ “test” feature to make sure they are functional, but you will also want to make sure that enough alarms have been installed throughout the home to keep everyone safe regardless of what room they are in. You should have a smoke detector on every floor, in every sleeping area and near the kitchen at a minimum.

Look Around for Fire Extinguishers

Fire extinguishers are something that usually gets sold with the house, but it is important to still check them if the previous owners left them behind. While fire extinguishers do not come with a hard expiration date, they do not last forever. You can easily check them by checking the

pressure gauge—if the needle is in the green part of the gauge, the extinguisher should still be functional. You should also make sure you have the right type of fire extinguisher; while many household models are multipurpose, some are only rated to put out certain types of fires.

Check and Empty the Dryer Vent

Though you are probably in the habit of clearing out your dryer’s lint trap every time you transfer in a load of laundry, inspecting the external vent is also something that should be done when you move in as lint is highly flammable. You can do this by pulling your dryer away from the wall and checking the vent that goes to the outside in order to prevent any debris or clothes lint from catching fire suddenly.

Have the Air Ducts Cleaned

If you have a central heat and air conditioning unit in the home, a good rule of thumb for better indoor air quality is to have the duct work inspected and cleaned. Over time, the unit collects debris, dust, pollen, dander and pollutants. While this is normal, the ducts get overloaded and can’t clean the air as needed and your system will work harder to maintain the environment.

Moving into a new home is exciting and is sure to bring years of wonderful memories. Should you ever experience fire or water damage, need your dryer vent or ducts cleaned, count on SERVPRO of Kingston/New Paltz to be there! Here to help with an emergency response 24 hours a day!

SERVPRO’s Commitment to Damage Restoration Services in Kingston

7/8/2022 (Permalink)

Trust the Certified Pros at SERVPRO of Kingston/New Paltz no matter the property damage emergency!

If you're dealing with fire, smoke, water or a sewage backup to your Kingston home or business, choosing the right restoration company is one of the smartest things you can prioritize as you work towards recovery. You want a company that can handle the issue quickly and seamlessly and has the experience to do so.

If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every damage in between, we will always be there with unparalleled customer service and rapid response to help you.

What Is The SERVPRO® Difference?

Our commitment to our community in Ulster County

Unfortunately, after a large-scale disaster, there will many unethical companies that target an impacted area and attempt to take advantage of people in need. Because we are such an active member of the local communities in Highland, Kingston, Woodstock, New Paltz, Saugerties, Esopus and Kerhonkson, you never have to worry about that with us. We have been locally owned and operated since 1992 and have assisted more than 75,000 area customers with their residential and commercial damages ever since.

Our Commitment to Our Employees

When you hire a restoration company, you are hiring a crew to come into your home, handle your personal items and return your life to preloss condition. To further ensure you are always getting the best service possible, we only hire the best technicians and constantly train them using the highest restoration industry standards so you can rest assured that your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is always staffed by live people ready to take your call. You can call us no matter the time or day to report your damage. We'll begin assembling and dispatching crew to get your damage treated quickly. When it comes to restoration, acting quickly is of utmost importance, we'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process. We’re here to help with an emergency response.

If you need and kind of damage restoration services for your home or business, call the local pros. Contact us anytime at 845-255-4334 and let SERVPRO® be your trusted restoration partner.

New and Clever Ideas to Help Prevent a Fire in Your Kingston Home

6/21/2022 (Permalink)

Smart thinking for fire prevention at your home can really make a huge difference!

Even though house fires seem like less of a concern in the spring and summer months, they are still a huge concern for everyone in the Hudson Valley. It’s astounding that so far in 2022 the American Red Cross has assisted at over 20,000 house fires, which is only a small portion of the total number.

It’s always a smart idea to check your smoke detectors regularly, as they continue to be the best way to prevent any loss of life or extensive damage. Ensuring that you have complete coverage begins with a smoke detector in every bedroom, every floor and in places like the kitchen where appliances that generate heat exist.

Along with having the right equipment, there are many simple tasks you can complete that will also help lower your risk of suffering a house fire.

Worried About Storm Damage to Your Kingston Home? Here's Some Clues

6/13/2022 (Permalink)

The quickly you check your home after a storm, the quicker you can get a problem remedied if needed

Knowing what damages to look for around your house after a storm in Kingston will help get the damage remedied faster. The quicker the remediation, the less risk of secondary issues!

Severe weather can be a frightening thing for your family to endure, and cleaning up in the aftermath may feel overwhelming. Rain, wind, hail and water can all damage your home during a storm, but unfortunately, this damage may not always be evident and can cause even more issues the longer it remains unnoticed.

Knowing what to look for is key when determining if your home has sustained any storm-related damage, here are some top indicators that severe weather may have created an issue.

What to Look for After a Storm to Check for Damage

-Make Sure Your Roof Still Looks Intact

Wind, hail and debris can all cause damage to your home’s roof, which is one of the most common places that storm damage will begin. In some cases, your homeowners’ insurance policy will cover this damage, but it is important to catch it early to prevent leaks and water damage from developing. It's a smart idea to check yearly with your insurance agent so you understand ahead of time what is and what is not covered with your homeowners policy. Once the storm has passed, go outside and do a visual inspection of your roof from the ground, being sure to look for things like missing shingles, debris on the roof or pockmarks from where hail has struck, as these might indicate a bigger problem.

-Check for Standing Water Around Your Home

If water is not able to properly drain away from around your home, it can seep in and cause significant water damage to your foundation, basement or crawlspace. Check for any standing water around the home shortly after the rain subsides to determine if this may be a concern.

-Look for Ceiling Discoloration

Ceiling discoloration is another indicator that something has gone awry, especially if it occurs after a heavy rain shower. Ceiling discoloration is a common sign that there is water leaking from somewhere up above, so it may mean that a storm has led to a leak developing. This is extra common on areas of the ceiling that are upstairs or right below an attic, as this is where leaks are commonly located.

If you have damage to your Kingston home due to a storm, do not hesitate to call SERVPRO of Kingston/New Paltz. You can get in touch with us at any hour damage and receive a quick response from our expert storm restoration technicians

Water Damage In Your New Paltz Home? Here's Some Helpful FAQ's To Get You Going In The Right Direction!

5/7/2022 (Permalink)

Let SERVPRO of Kingston/New Paltz take the headache and hassle away when you're dealing with a water damage situation!

My basement in my New Paltz home is flooded! I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss (or whatever is causing the water) must be repaired first. Call a plumber to get the problem repaired right away. At the very least, find the water shut off in your home and turn off the water in that area.

We highly recommend you then file a claim with your insurance company. We can help no matter what, but if it’s covered by your homeowner’s insurance, that means less out of pocket cost to you.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we’ll work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action. If this isn’t something you’re putting through insurance, we’ll work out a self-pay estimate for you instead.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents and create both salvageable and non-salvageable lists and photos for you as well as storing them if needed. Your items will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas as quickly as possible helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to our mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

SERVPRO of Kingston/New Paltz is here to help 24/7 with an emergency response to your water damage. Call us if you need us, no matter what. 845-255-4334.

What Does the Spring Weather Look Like for Us? | SERVPRO® of Kingston/New Paltz

4/19/2022 (Permalink)

No matter the type of Spring weather, SERVPRO can handle any kind of property damage restoration!

The largest nations in the world are Russia and Canada, but the United States isn’t far behind them.

With our nation being so large and spread out, the weather patterns aren’t the same in every part of the country. With each region experiencing different types of weather patterns, they also experience different weather threats.

The spring season is right around the corner, and you need to be prepared for what is to come when the warm and cold air masses collide. For instance here in Poughkeepsie, we are still experiencing cool wintry weather and likely will be for a while. Read on to learn more.

In the Pacific Northwest region, they are dealing with wet weather and heavy rains, which can lead to flooding or other water damage. In certain areas with higher elevations, they have wet weather as well, but it’s likely coming from melting snow or ice, which can obviously present problems of its own.

The Upper Midwest and Northeast regions are dealing with winter weather, and will continue to do so until late spring or early summer. When we say winter weather, we are talking snowstorms and blizzards, which are still happening during spring. This is the weather we’re familiar with!

People who live in the West Coast aren’t having to worry with blizzards, but rather they are dealing with excessive heat waves. These heat waves can endanger lives.

Moving on to the middle area of the United States, from Iowa to Texas, residents are dealing with dry, windy weather! They are seeing things like windstorms, derechos and wildfires, all of which are extremely dangerous. This area also contains something known as Tornado Alley.

The Southeast region is the last area, and they experience everything from severe thunderstorms to tornadoes. Southern states along the coast also need to watch for rip currents and the potential of early-season hurricanes.

As you can see, no matter what region you live in, there will always be some weather hazard that you need to prepare for. Weather is unpredictable and no matter the season, there will always be some type of hazard or risk. Make sure you stay alert, aware and prepared at all times.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Why SERVPRO of Kingston/New Paltz is the Preferred Damage Restoration Company For your Commercial Property in Ulster County

3/17/2022 (Permalink)

If you're a business owner in Ulster County, count on SERVPRO of Kingston/New Paltz to help if you're dealing with property damage!

No matter what type of business you operate, SERVPRO of Kingston/New Paltz is always ready to help! Locally owned and operated since 1992, our professionals are trained and certified to restore your unique property quickly and effectively so you can get back to business faster.

We live here, raise our families here and work right here in Ulster County. We're not located in another state where we have to rely on other companies to get the work done for us, we handle every aspect of your job here, in house.

Our damage restoration professionals have extensive experience and knowledge in restoring commercial properties to preloss condition in effective and efficient manner, utilizing the latest equipment and technology. We understand how vital it is to get your business back up and running as soon as possible, so you can count on us to have live staff and restoration technicians available on call around the clock to help cleanup and restore any kind of property damage.

Our teams of remediation specialists are extensively and continuously trained and certified by the IICRC to handle the remediation of all damages as well as the reconstruction afterwards, no matter the type and no matter the time.  All of our staff is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints or utilizing your insurance protocols.

Being centrally located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get your Kingston, New Paltz, Highland or Saugerties property back in business! Whether you've suffered water damage, fire and smoke damage, a sewage back up or looking for next-level deep cleaning, SERVPRO of Kingston/New Paltz is here to help!

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should yourUlster County business or commercial property experience fire, water, sewage or any kind of storm damage, we’re here to help. Keep our number in your phone, (845)255-4334. Making it "Like it never even happened." for over 30 years.

Common Myths and Truths About Lightning| SERVPRO of Kingston/New Paltz

3/8/2022 (Permalink)

Never underestimate the power of lightning! Know the facts and stay safe.

When it comes to severe weather, one of the biggest dangers that can impact those in its path would be lightning strikes. Flash flooding is more deadly, but lightning is still the leading cause of injury and deaths (from weather-related hazards) every year in America—and because every single thunderstorm contains lightning, the chances of getting struck are rather high.

There are also quite a few myths about lightning that are spoken of often, but mostly
unsubstantiated. Understanding lightning safety is so important to protecting yourself and others
during severe weather. We have dispelled some of the persistent myths pertaining to lightning strikes and severe weather.

Dispelling a Few Common Myths Regarding Lightning Strikes

~Myth: If you can’t see lightning, it is not a threat.**
**Fact: Lightning is always a threat if there is a thunderstorm nearby.**

While thunder may sound dramatic, it is actually not thunder that is a threat in the event of a
thunderstorm—lightning is. Lightning is actually what produces thunder, as the sound of the clap
occurs from lightning striking either between clouds or toward the ground. That means that if
you hear thunder, you are within a range to be struck by lightning even if you haven't seen
a strike.

~Myth: “Heat lightning” is not a threat.**
**Fact: “Heat lightning” does not exist, and is simply lightning that is too far away for
thunderclaps to reach you.**

The concept of heat lightning is completely a myth. If you see lightning, even if you do not hear any thunder, you are within the potential range of a lightning strike and could be in danger. “Heat lightning” is simply lightning from a storm in the distance that may not have reached you yet. If there are storm warnings but you haven't seen or heard anything, be safe and head indoors asap.

~Myth: If there is no rain, there is no threat of lightning.**
**Fact: Lightning can strike away from the storm’s center.**

Lightning can strike away from a storm’s center, spanning a radius of nearly 10 miles. Even if it
is not actively raining or storming in your area, it is wise to seek cover any time there is a storm
nearby to avoid getting struck by lightning from a distance.

If your home or business suffers a lightning strike or any kind of weather damage, SERVPRO of Kingston/New Paltz is here to help, 24/7.

Places to Check If You Have A Water Leak In Your Saugerties Home

3/4/2022 (Permalink)

SERVPRO of Kingston/New Paltz will take care of the clean up if you suspect a water leak!

Water leaks don't always manifest themselves in dramatic spurts of water, crashing waves or 2 feet-deep puddles on the
floor. In fact, many people only find out there is a leak somewhere in their home once they notice a rise in their water bill or start to smell something off that could be mold growth.

Because leaks can account for up to 10,000 wasted gallons of water a year , you will want to
take care of them quickly. However, it can be difficult to determine where the leak is located if
there are no obvious signs aside from an increase in your meter usage.

Checking for Water Leaks Around the Home

When trying to determine where your leak is located, checking the most obvious spots first will
help you narrow your possibilities down by process of elimination. Here are some of the most
common spots for water leaks:

1. The Bathroom
Between the sink, toilet and shower, there are plenty of options for water to leak in the
bathroom. Check the seal around the base of the toilet, ensure there are no drips from
the faucet and check the pipes under the sink to rule the bathrooms out. Additionally, feel along the water line under the toilet to see if it's damp or dripping. There could be a problem lurking inside the wall too.

2. Around the Hot Water Heater
Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit. Unfortunately, a lot of our clients find out the hard way in terms of a large puddle or an inch of standing water where the hot water is located. You'll need to enlist a plumber right away to fix the source and SERVPRO will take care of the clean up.

3. In the Basement
Most basements contain the majority of your home’s plumbing and water piping, so they are an
important spot to check if you suspect a leak. Check the pipes thoroughly where they
seal for any accumulated moisture. Frozen pipes usually happen in uninsulated areas or in the wall where outdoor water spigots might be. Keep the basement above 55 degrees and wrap any pipes in under-insulated areas.

4. Beneath and Behind Appliances
Appliances such as refrigerators, dishwashers and washing machines utilize a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

5. Under the Kitchen Sink
Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up. Regular maintenance by a professional in those areas is key to reducing the changes of a nasty leak.

If you’ve discovered water damage in your home, that’s what we’re here for! We can take care of the restoration from water damage to many surfaces— call us today for an emergency response.

The Reality of Water Damage, Locally in Your Kingston Home and Throughout the Country.

3/1/2022 (Permalink)

Keep up with regular home maintenance to help avoid a costly, stressful water damage situation!

As adults, we know that life can be unfair at times. We work hard to provide for our family, keep up with monthly bills and stay on top of home maintenance.  When you own a home, you know going in that you are taking on a lot of responsibility as well as risk. At some point or another, no matter how much you prepare, your home is likely to be affected by water damage of some kind.

But with that said, you can take some peace of mind in knowing that you are keeping your pipes and appliances well-equipped and maintained. Doing so can lower your risk of becoming part of the water damage statistics:

24. This is the percentage of all home insurance claims pertaining to water damage. That’s one out of every 50 homeowners that file a water claim in a given year.

48. When water damage strikes home, there is no "right" response, only that you need to act quickly. You only have approximately 48 hours before mold can set in, which will cause you even larger problems like structural issues, and honestly, sometimes it doesn’t even take 48 hours.

98. If you own a home that has a finished basement (maybe that was made into a man cave or game room), you might not like this statistic: Homes with a basement have a 98% chance of experiencing water damage.

10,234. This may seem like a large number, and it is, but when you consider that it's the average amount of money paid out for water damage, you might rethink that. If you were to put a value on things in your home that water has affected, this number can seem relatively small.

14,000. This number shows how many Americans encounter water damage every single day! To put that in perspective, that means that every six seconds, someone is dealing with a new burst pipe or appliance that gave out.

13,000,000,000. Yes, this is a lot of zeroes! $13 million is the amount of money paid out each year in the United States for water damage.

Now that you see the numbers, you can see that water damage is something that happens every single day. And while this can feel overwhelming,  rest easy knowing that most water damage is preventable with proper upkeep and maintenance. Make sure you are doing your part in ensuring that your home is well-maintained and cared for.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Kingston/New Paltz to see how we can quickly and fully restore water damage to your home or business.

Protect your New Paltz business from the harsh Ulster County Winters!

2/14/2022 (Permalink)

Make a solid plan every year to do all you can to keep your Ulster county commercial property, and it's tenants, safe in the winter months!

Even though there are some great weather forecasters out there, it can still be a hit or miss, especially in the winter months in Ulster County. We do know that living in Kingston, Saugerties, Kerhonkson, New Paltz, Highland or Woodstock has taught us to never underestimate the power of Mother Nature (ahem- Icemageddon on 2/4/22). Protecting your business or commercial property in the winter months is just as important as the winter preparations you do for your home.

Here are some of our best tips to help prepare your business for winter and the future, as well as to help give you some piece of mind:

-Check the external areas of the building or common areas for downed tree limbs and branches. Be especially mindful should you come across any stray roof shingles on the ground or anything else from the building that isn't right.

-Inspect the walkways and parking lots of your property for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long). If needed, keep a bucket of rock salt located nearby. Repair dangerous areas immediately to avoid injuries. 

-If you have a parking lot at your building, keep it free and clear of snow and ice, keep lots of salt handy and use it often. If you have a snow removal company, have them inspect and attend to any areas on a very regular basis. Parking lots are known to be prone to icing and frozen run off areas, keep the liability away!

-Check all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. Large orange cones can also be helpful in areas that need to be avoided for the time being. Water absorbing floor mats are especially helpful in doorways and entrances where ice, snow and water can collect.

-have the roof inspected yearly for any problems that could lead to leaks and have the gutters cleaned bi-annually.

-Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

-Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes have costly repercussions and can cause significant structural issues and potential mold growth. Flooding from burst pipes can affect other businesses in the building and cause them to stop operations until the remediation is complete, no business owner wants that.

-Don’t forget about outdoor watering systems, these need to be winterized properly as well. They could lead to frozen pipes as well at the building level.

-Consider hiring a facilities manager or property management company to help keep an eye on things for you, especially if you aren’t able to be at the property often or live out of state. They're a great way to have problems taken care of quickly in your absence.

The best way to reduce business interruption following a disaster is to plan for it NOW. Ask SERVPRO of Kingston/New Paltz about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

If your commercial property suffers any kind of fire, water, sewage, storm or mold damage, we’re here to help 24/7. We’ll get you back to business quickly, "Like it never even happened." (845)255-4334.

Simple Ways to Prepare Your Home for Stormy Weather | SERVPRO® of Kingston/New Paltz

2/4/2022 (Permalink)

There are so many factors to consider for storm prep, there can never be too preparation. Call the pros in damage restoration to help, call SERVPRO.

Stormy weather can be frightening and intimidating, but unfortunately, it is also quite inevitable. Storms can come about at nearly any type of year if conditions are right, and between thunder, lightning, high winds and hail, there are a lot of ways they can cause damage to yourUlster County home or business. 

If you are considering how you can be more prepared for a storm in your household, there are a lot of small steps you can take that can make a big difference. In addition to stocking an emergency kit, designating a shelter area in your home and having a reliable way to get weather alerts, you can also prepare your home to reduce the likelihood of damage occurring. 

How to Reduce the Odds ofStorm Damage Happening to Your Home 

**Cut away dead limbs and overhanging trees.** If you have trees surrounding your house, it is wise to do maintenance on them to ensure they are not able to cause damage to your home in the event of a storm. Cutting away dead tree limbs, trimming branches that overhang the roof and cutting back any limbs that are near windows can reduce the likelihood of wind-blown branches causing damage to your home. 

**Clean out your gutters.** It is recommended that you clean your gutters at least twice per year, but if you have a lot of trees around your home, you may need to clean them even more frequently. Check your gutters often and clear them out as needed—otherwise, you may experience standing water in your gutters that can damage your roofline, or have the water spill over and sit against your foundation. 

**Reinforce areas likely to sustain damage.** The biggest area that is likely to sustain damage during a storm is your roof, so it is recommended to check regularly for broken shingles or other indicators that the roof has become less resilient. You can also consider upgrading other external elements of your home, such as garage doors, shutters and exterior doors, as this can provide you with a more resilient home overall in the event of high winds and hail. 

*If you have damage to your home due to a storm, you can count on us to help.We are here to be your storm damage restoration team 24/7—contact us today so we can help make it "Like it never even happened."

Why Water Damage is Such a Dangerous Occurrence in Your Highland Home

2/4/2022 (Permalink)

The quicker you get water damage remediated, the better off you’ll be, at home and in your wallet!

While no one wants to experience water damage to their home in Highland, many people do not realize exactly how serious of a problem it can be. Even the smallest leak can balloon into major damage over time, and if left untreated, the issues that moisture can cause can compound and become quite severe like mold growth and structural issues.

When moisture finds itself against materials it is not supposed to be, many reactions can happen. From damages to mold and mildew and other long-term issues, treating water damage quickly is one of the best things you, as the homeowner, can do to reduce the impact that water damage has on their property. By acting quickly, you can significantly reduce the problems that sneaky water damage is able to cause.

Why It Is Important to Act Quickly When You Discover Water Damage

                 **The issue can gradually get worse.**

If your water damage is caused by a leak, such as a small hole in the roof or a drain that is sealed improperly, it may be tempting to assume that the issue will not get much worse right away. However, untreated leaks can quickly become major problems.
Depending on the rate of the leak and its root cause, it may compound rapidly and damage much of the surrounding area.

                  **It can lead to visible problems.**

If your water damage is occurring in a hidden area, it can be easy to put off treating it as you are not often reminded of its presence. However, when left untreated, water damage can rudely make itself known. Water damage can lead to bubbling or peeling paint, discolored spots on walls, floors and ceilings, and the growth of mold and mildew, which is certainly unsightly.

         **It can lead to Mold and related problems.**

In addition to water damage itself growing worse over time, it can also cause mold and mildew to begin growing in your home. Mold and mildew growth is rather unsightly, and it is often linked to structural issues, as it can weaken the integrity of the foundation and other elements of the home. Additionally, mold must be professionally remediated to prevent it from coming back, so you may end up with double the damage on your hands.

*If you have water damage or mold as a result, we can help you. We are here 24/7 with a crew of restoration and remediation experts—contact us today!*

Tips for Staying Safe in Kitchen This Winter and Beyond | SERVPRO® of Kingston/New Paltz

1/25/2022 (Permalink)

Just a little kitchen fire prevention can help avoid a very dangerous scenario!

House fires are more common during the winter months in the Hudson Valley than they are at any other time during the year. And one of the main reasons fire damage happens in homes this time of year involves accidents in the kitchen.

Many families are cooking large meals to entertain guests or uphold long-held traditions from Thanksgiving through the New Year. But even after the holidays are over, many families spend more time cooking and baking on dark, cold winter nights. Crock pots cooking all day, air fryers making quick work of things, big pots of soup simmering, and Instapots full of chili are wonderful, but any appliance has its risk.

Preventing Kitchen Fires

You can take steps to lower your risk for a kitchen fire if you follow some essential kitchen safety tips. By implementing these simple steps, you can significantly reduce your risk for a kitchen fire—and the resulting fire damage.

Don’t leave your oven and stove unattended. It’s tempting to leave a pot to simmer or a cake to bake for as long as it needs and leave the room. Unfortunately, not regularly checking the progress of a meal is a fire risk. Pots and pans that are left to boil over can cause accidents, grease fires, and it’s possible to miss an oven fire if you don’t check how things are cooking.

Additionally, if you’re one who loves a great candle in the kitchen, keep it far from any grease, wood-based areas and recipe books. As always, never leave a candle unattended. Even better, set an alarm on your phone to check the candle and make sure it’s extinguished properly.

Learn what to do if a small kitchen fire starts. For example, it’s best to cover a grease fire— don’t throw water on it. In general, don’t pull a pot or pan that’s flaming directly off the stove, because those flames can jump. Instead, it’s smart to cover or smother the fires. Keeping pot lids nearby, a fire extinguisher or baking soda can help you extinguish small kitchen fires fast. Never keep your kitchen towels or oven mitts anywhere near the stove or oven when cooking, flames can easily get to those and create an even bigger danger.

Be careful with your clothes. In general, don’t cook meals while wearing a top with flowing sleeves. If these drag through a flame, they can start a fire and severely injure you. Opt for something fitted instead. Aprons are great for saving your clothing from spatters, but they can’t do anything for billowy sleeves, best to go with a shirt that isn’t loose or flowy.

If you have fire damage in your home due to a kitchen fire or any other cause, you can count on SERVPRO of Kingston/New Paltz for an emergency response 24/7.

What You Need to Start a Fire—or What to Subtract to End One

1/21/2022 (Permalink)

Learn what is needed to start a fire so you can learn what is needed to put one out!

What is a tetrahedron? Well the short version is that it is a three-dimensional, triangular shape with four equal sides. OK, so now you know about the geometric shape, but why are we talking about it in a fire restoration blog? Well, there’s also something called a fire tetrahedron.

The term is a way of expressing that there are four components needed to start a fire—and without any of those four components (or “sides”), the fire will stop.

The 4 Things a Fire Needs to Live

Fuel. Just like anything in life, a fire has to have fuel in order to keep going. You’re probably most familiar with starting a fire using wood, but nearly anything, organic or inorganic, can fuel a fire.

Heat. As we all know, fire produces heat, but did you know that heat is required for a fire to start in the first place? Every object has a set temperature at which it will combust, resulting in the object melting or igniting.

Oxygen. Fire reacts with oxygen to produce a series of chemical reactions. In short, oxygen feeds the fire so that it can keep growing and generate products of combustion in the process.

Chemical Chain Reaction. The cycle of heat, fuel and oxygen combined produce a chain reaction. The fire will keep going as long as the chain reaction is undisturbed.

The 4 Ways to Stop a Fire

Cool it. When you think about how to put out a fire, water probably comes to mind. Dousing a fire in water is the most common way to put one out, but anything that cools the internal temperature of the fire will eventually extinguish it.

Smother it. Were you taught to “stop, drop and roll” in elementary school? This motto helps us remember what to do if our clothing catches on fire—and it also shows this method of stopping a fire. Fire requires oxygen, so when you lie down and smoosh your clothing into the ground, you starve the fire of the oxygen it needs. It will eventually die.

Starve it. A fire burns so long as it has the adequate fuel, whether grass, wood or other materials. You can be proactive in starving a fire by removing the fire’s fuel source while it’s still trying to burn.

Interrupt the chain reaction. Chemical agents can help put a stop to a fire because it will chemically disrupt the reaction that multiplies to keep a fire burning. Halon is a particularly effective chemical agent for this, but it has an elevated potential for ozone depletion, making it an environmental threat.

If the fire of any kind makes a wreck of your home or business, we’re here on standby around the clock to help you recover. Contact SERVPRO of Kingston/New Paltz anytime for fast, thorough cleanup and recovery after a fire. Locally owned and operate since 1992, making it "Like it never even happened."

Nasty Storm? Where to Check Your Kerhonkson Home for Damage

1/18/2022 (Permalink)

Check your home carefully and thoroughly for any damage after a storm. You don't want to find this leak in your basement!

Severe weather can be a scary thing for your family, especially is there are high wind gusts and severe temperatures involved. Cleaning up around your home from it can be a pain as rain, wind, snow and debris can cause issues, but unfortunately, this damage may not always be evident and can cause even more problems the longer it remains unnoticed.

Not every storm is going to cause damage to your home but, as we all know living in Ulster County, there have been significant storms pass through here no matter the season. Knowing what to look for is key when determining if your home has sustained any storm-related damage, so below we will go over some top indicators that severe weather may have created an issue.

What to Look for After a Storm to Check for Damage

Make Sure Your Roof Still Looks Intact

Wind, hail and debris can all cause damage to your home’s roof, which is one of the most common places that storm damage will manifest. While it’s vital top understand ahead of time what your homeowner’s insurance will cover in the event of storm damage, it’s equally as important to catch it early to prevent leaks and water damage from developing. Once the storm has passed, go outside and do a good visual inspection of your roof from the ground, being sure to look for things like missing shingles, debris on the roof or pockmarks from where hail has struck, as these might indicate a bigger problem. If you’ve been feeling drafts or had previous roof damage, make it a point to thoroughly inspect those areas too.

Check for Standing Water Around Your Home

If water is not able to properly drain away from around your home, it can seep in and cause significant water damage to your foundation, basement or crawlspace. This includes clogged gutters in the fall, ice damming in the winter and improperly installed or pitched drain lines (you’ll notice problems with the heavy summer rains). Check for any standing water around the home shortly after the rain subsides to determine if this may be a concern.

Look for Ceiling Discoloration

Ceiling discoloration is a big indicator that something is wrong, especially if it occurs after a heavy rain shower. Ceiling discoloration is a common sign that there is water leaking from somewhere up above, so it may mean that a storm has led to a leak developing. This is extra common on areas of the ceiling that are upstairs or right below an attic, as this is where leaks are commonly located. However, we do want to point out that there could be an issue with a burst pipe or a leaking water line that can also cause issues, not just from a storm.

Be vigilant about guarding your biggest asset from damage and make sure to handle any type of damage quickly. By doing so, you can avoid far costlier issues like mold damage and structural problems.

If you have damage to your home due to a storm or any other reason, do not hesitate to reach out to SERVPRO of Kingston/New Paltz. We’re the local leaders in damage restoration and can reach us 24/7.

You Found Water Damage in Your New Paltz Home, Now What?

1/7/2022 (Permalink)

Why SERVPRO of Kingston/New Paltz is the trusted pro in water damage restoration!

On a daily basis, about 14,000 Americans encounter water damage in their home. It’s a common issue, full of stress and hassles. SERVPRO of Kingston/New Paltz is here 24/7 to help remedy any kind of damage and take the stress off of you.

By contacting your local SERVPRO, we will get you through the tough times. Here’s what you can expect when you have our team handing your water damage cleanup:

~Emergency Contact. We understand that when an emergency happens, you need help instantly and don’t have time to spare. When you call us, we get right into formulating a customized solution for you. We’ll ask targeted, specific questions to determine the nature of your disaster and set up an appointment to visit your home for an in-person assessment.

~Inspection and Water Damage Assessment. When our estimator comes to your home, the first thing they will do is ensure that the water has been turned off at the main source or the problem has been remedied. Obviously, stopping the water leak or other source of water damage is the most important step. Then we will walk around your home, assessing the levels of moisture remaining, any damage and noting any potential hazards. We’ll take photos, measurements and gather more info as needed. From there, we’ll develop a plan for next steps.

~Water Removal. If needed, the first thing we need to do is remove the standing water in your home. To do this, we have powerful pumps and extraction units that will get rid of hundreds of gallons of water. This will help reduce the overall drying time for your home and avoid mold growth.

~Damaged Material Removal. Anything that water has touched in your home will either need to be replaced or restored. Our goal is to restore as much as possible, but some items may be damaged beyond repair. We’ll swiftly remove those and prepare for replacement. Flooring, carpeting, sheetrock walls, insulation, anything that is too saturated to remain in place.

~Cleaning, Sanitizing and Deodorization. Water that seeps into furniture or sheetrock can leave behind nasty odors and hazards, so it’s important to sanitize and deodorize the home. We have the cutting-edge equipment to do just that.

~Drying. After standing water is removed, it’s important to remember that there is probably still excess moisture in the home. Excess moisture from any source can quickly contribute to mold growth. Microbial growth can begin in as little as 24 hours in the right environment of moisture and humidity. We’ll use powerful drying and dehumidifying equipment to restore a normal moisture balance. In certain cases, we’ll bring in additional types of equipment depending on the size of the damage and how many areas it’s affected.

~Monitoring. As your home dries out, we will remain in constant contact with you and make daily visits to ensure that it’s drying properly. We’ll take daily readings of all equipment, ensuring each area of material is drying to the right percentage and at the right degree.  We will adjust equipment if needed and monitor the entire situation to make sure things are proceeding smoothly and quickly.

~Repairs and Construction. At the end, the last and final step is to restore your home to preloss condition. Whether your home requires a minor repair or something large like a rebuild, we will get it done for you. Consider us your one-stop-shop for water damage repair and restoration.

When water damage strikes, make the call to SERVPRO of Kingston/New Paltz for A-to-Z cleanup and restoration. We’ll make your damaged property look "Like it never even happened."

Making Your Commercial Property in Saugerties a Priority

1/5/2022 (Permalink)

For the cleanest business in Ulster County, trust the pros at SERVPRO of Kingston/New Paltz!

Homeowners know they can count on SERVPRO to provide quick and reliable restoration services after an accident. But do Ulster County business owners know that we are passionate about them as well?

We are! We provide the same expert restoration services for commercial spaces that we do to our homeowners, along with specialty services. One such service? Here at SERVPRO, we know that the state of your facilities matters, and we work to make your facility beautiful.

Commercial Services for Businesses of Any Kind or Size

Business owners have to concern themselves with work, employees and everything in between! That’s why we work to make our focus your business’ cleanliness so that you can stay focused on the other priorities. We handle professional cleaning and sanitation for all businesses:

Retail facilities, like supermarkets, local boutiques or nationally known chain stores. No matter what kind of business you are in, cleanliness is a must! It sets the stage for what your customers are about to experience.

Educational facilities, like preschools, churches or athletic performance centers. Studies show that when things are regularly cleaned by teachers and students, it only clears half the bacteria from desks.

Health facilities, like hospitals, hospice facilities or doctors’ offices. In these particular facilities, cleanliness is not only a priority—it’s a mandate that must be met.

Foodservice facilities, like manufacturing centers, restaurants or distribution centers. Cleanliness and food go together like peas and carrots. Let us help you clean, while you focus on the food.

Property management, like apartment complexes, hotels or convention centers. Tenants, customers and employees will rave about the effort you put into providing a beautiful, top-notch facility for everyone to enjoy.

Sadly, the workforce can lose up to $260 billion per year in lost productivity due to sick employees. Let SERVPRO come in and do one of the things we do best—clean and sanitize.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

What Business Owners Should Know About Frozen Pipes | SERVPRO® of Kingston/New Paltz

12/15/2021 (Permalink)

Prepare your business or commercial property as best you can before frozen pipes cause a disaster!

Understanding the complexities and dangers of frozen pipes is a must for anyone who lives in a
climate where there are cold winters, but that is especially true for business owners in these areas of Ulster County. Frozen pipes are a serious threat to commercial property, and while they can often be remedied, it is much easier and cost effective to help prevent them from occurring in the first place.

If you are unsure how frozen pipes happen, how they cause damage and how they can be treated, keep reading! We have compiled together everything business owners should know about frozen pipes so you can keep your commercial property safe.

### Why Frozen Pipes Occur

While it is a common misconception that frozen pipes are only an issue when the weather turns
bitterly cold, the truth is, they can happen any time the temperature falls under 32 degrees
Fahrenheit. If pipes are not insulated well enough and holding still water, they can quickly freeze
and become blocked.

### How Frozen Pipes Cause Damage

While a pipe freezing does not cause damage itself, it can lead to the pipe bursting, which can
cause serious issues. When there is a blockage in the pipe (in this case, ice), the water behind
the blockage has nowhere to go.

Eventually, this can overwhelm the material the pipe is made of and lead to a burst, which means
there will be an outpouring of water from the weakened area.

### What to Do if You Find a Frozen Pipe

If there is a frozen pipe in your commercial business, whether it be residential or any type,  you may be able to remedy the situation. Making the area around the pipe warmer can thaw the ice inside, preventing a burst from occurring.

### How to Prevent a Frozen Pipe

Fortunately, there are ways to prevent pipes from freezing in the first place. Insulating pipes
during the winter, keeping the heat on in your building even when your business is not operational and turning on faucets to a trickle during any extreme cold spells can all significantly reduce the likelihood that a pipe will burst in your business.

*If you experience water damage due to a burst pipe or any other cause in your commercial space, SERVPRO of Kingston/New Paltz can help! We're available 24/7 for any property damage emergency with local water damage restoration pros on standby!

Preparing You, Your Family and Your Ulster County Home For Winter Weather

12/14/2021 (Permalink)

Winter weather always requires preparation! Remember, water always does the most damage!

It’s here—the holidays, colder weather and a jam-packed schedule. We all know that the holiday season can be quite hectic, and sometimes, we can forget some important things.

But you should never forget about safety. Here in New Paltz, it’s safe to say that we know a thing or two about winter weather. Snow, ice and even blizzards have been known to make their mark.

That’s why we want to help you review some important things so that you can be better prepared for the season ahead.

Protect Your Family

Letting your family know what is going is essential. Does your family know what the emergency action plan is?

Make sure your family is aware of what to do and where to go if a winter disaster strikes your home. By communicating this, as well as practicing it, you can help reduce the fear and anxiety when a storm does take place.

Your home is an important thing to start preparing, but it is also a great idea to winterize your vehicle. You never know when you might get trapped in your car or have to take shelter there for a little while. Ensure you have an emergency kit in the car that contains an ice scraper, extra clothing, blankets, a portable phone charger, a first-aid kit, food and water.

Protect Your Home

Winter weather can be gorgeous, but if you’re not careful you could have frozen pipes. Frozen pipes are no fun—you’ll have no water, but they also can cause your pipes to burst and cause chaos in your home.

Another thing you need to prepare is your heating system. No matter what you are using, you need to ensure that it is well-maintained and in good working condition. If you are going to be using a fireplace, now is the perfect time to have your chimney inspected to make sure it is clean and well-ventilated.

If you want to help insulate your home, you could install storm windows with extra insulation to help maintain heat inside your home.

Protect Your Pets

Pets don’t need to be stuck outside in bad or cold weather. Bring them inside, or at the very least, set up a warming area for your pets to seek shelter.

If you have livestock that can’t be brought indoors, ensure that they have shelter, plenty of food and thawed water.

Watch for Melts and Flooding

Winter brings snow and ice, and eventually, these two things begin to melt and can cause dangerous floods. Keep an eye on the forecast and take precautions if flooding is possible.

If winter weather should bring damage or flooding to your home or business, contact SERVPRO of Kingston/New Paltz for fast, restorative solutions.

Ulster County Residents!! These Water Damage Stats Are Eye-Openers!

12/14/2021 (Permalink)

Water always does the most damage, keep your house maintained regularly to help avoid big headaches!

As adults, we all have learned that life can be tough, and exhausting (ugh, adulting!). We work hard to provide for our family, keep up with monthly bills and stay on top of home maintenance. However, no matter how hard we try, it's just what must be done.

When you decide to purchase a home in Ulster County, whether it’s for a weekend get-away, a relocation, a retirement home, a larger space and land, or for renting purposes, you know going in that you are taking on a lot of responsibility as well as risk (regardless of where). At some point or another, no matter how much you prepare, your home is likely to be affected by water damage of some kind.

That being said, you can take some peace of mind in knowing that you are keeping your pipes and appliances well-equipped and maintained. Doing so can lower your risk of becoming part of the water damage statistics:

• This is the percentage of all home insurance claims pertaining to water damage. That’s one out of every 50 homeowners that file a water claim in a given year.
• When water strikes your home, the only  appropriate response is to act quickly. You    only have approximately 48 hours before    mold can set in, which will cause you even  larger problems. And honestly, sometimes    it doesn’t even take 48 hours.
• If you own a home that has a cool basement that has become a man cave or game room, you might not like this one- Homes with a basement have a 98% chance of experiencing water damage. Ground water penetration, pipes bursting, flooding from storms or run off, hot water heater failures, toilet line breaks…basements are the total victim here.

10,234. This may seem like a large number, and it is, but when you consider that it is the average amount of money paid out for water damage, you might rethink that. If you were to put a value on things in your home that water has affected, this number can seem relatively small. Between the flooring, walls, insulation, appliance replacement and don’t forget about furniture, clothing, electronics and personal effects.

14,000. This number shows how many Americans encounter water damage every single day! To put that in perspective, that means that every six seconds, someone is dealing with a new burst pipe or appliance that gave out.

13,000,000,000. Yes, this is a lot of zeroes! $13 million is the amount of money paid out each year in the United States for water damage.

Now that you see the numbers, you can see that water damage is something that happens every single day. And while these numbers can be somewhat overwhelming, you can sleep easy knowing that most water damage is preventable with proper upkeep and maintenance. Make sure you are doing your part in ensuring that your home is well-maintained and cared for.

Keep up to date on your homeowner’s insurance policy as well. Make sure to make any revisions for flood coverage, sump pump installations, mold remediation coverage, and personal property changes.

If water damage catches you off-guard and leaves you with a disaster, you’ve got help on your side. Contact SERVPRO of Kingston/New Paltz and we’ll handle any kind of water damage to your home or business quickly and effectively. Our office and teams are available 24/7 for your water damage emergency!

The Increase Of and How To Prevent Winter Fires in Your Kingston Home

12/8/2021 (Permalink)

Stay in the know to prevent a winter time fire in your Ulster County home or business!

Take precautions now to help prevent winter fires in your Ulster County home. While winter brings about the holidays, it also brings colder temperatures and increased snowfall, and results in a higher likelihood of residential fires in the Hudson Valley.

In any given year, winter is the most common time for residential fires to begin. While not all the common winter fire causes are specific to the season, they are more common during cooler weather and thus increase the chances for a fire to occur. More festivities involving cooking, the use of candles, holiday décor and trees, utilizing space heaters and fireplaces all add to the increase of chances of a fire occurring.

Behind the Increased Likelihood of Winter Fires:

An Increase in Cooking-
At any time of year, cooking errors are the No. 1 cause of residential fires in the country, but even this statistic is increased in the wintertime. With more baking, holiday meals and group cooking opportunities, the chances for a cooking error tend to become higher during the winter months, leading to an increased fire rate. Never leave cooking food unattended in the kitchen. Keep a fire extinguisher at the ready, and if you’re going to deep fry a turkey, make sure it’s done safely outside and away from any structure (including the deck or garage).

The Risk of Heaters-
Wood stoves, fireplaces and space heaters are all common forms of auxiliary heating during cold weather, and as long as precautions are taken, they are generally safe. However, errors in heating are the second leading cause behind residential fires during the winter months, making safety features and supervision an essential part of these methods. Space heaters should always be plugged directly into the wall, never on an extension cord, and kept far away from flammable items, bedding and decorations. Fireplaces and chimneys should be cleaned by a professional every year to avoid creosote build up and potential hazards.

Candles and Decorations-
Candles and other decorations are another leading cause of residential wintertime fires. Candles are inherently hazardous due to the open flame—it can spread to surrounding areas if conditions are right. Don’t keep them near a door or window and never amongst the holiday décor that is usually super flammable. For electronics, frayed wires and general overheating can pose a fire risk, so it is important to be cautious with those as well.

Christmas trees that haven’t been watered or are drying out pose a huge fire risk. Over 150 home fires each year are caused by Christmas trees. Candles and lighting can spark a fire and a dry tree can go up in flames in seconds. Keep your tree watered regularly and away from any heat source.

Prevention Tips for Wintertime Fires:

Understanding the common causes of winter fires is an important step in prevention. By going about these activities with a safety-focused mindset and keeping the below tips in mind, individuals can help prevent any accidental fires from occurring this season:

• Keep your Christmas tree well-watered.
• Make sure holiday décor and candles are far from anything flammable.
• Make it a twice-yearly plan to check for frayed wiring and replace immediately if needed.
• Check smoke alarms once every 30 days and replace every 10 years.
• Always monitor open flames.
• Keep turkey fryers and outdoor grills at least 10 feet away from a structure.
• Select space heaters with automatic shutoffs in case they tip over. Never plug a space heater into an extension cord or power strip, only into a wall outlet.
• Utilize a screen every time you use a fireplace.
• Draft and practice an emergency escape plan with your household.

If you’ve suffered a fire at your home or business anywhere in Saugerties, New Paltz, Kingston, Highland, Woodstock or Rosendale, WE ARE HERE TO HELP. SERVPRO of Kingston/New Paltz is the local leader in property damage restoration and can help you recover quickly after a fire occurs. We’ll help make it "Like it never even happened."

Creating a Fire Escape Plan for Your Ulster County Home and Family

11/22/2021 (Permalink)

A solid fire escape plan can offer a lot of peace to you and your family if an emergency ever occurs!

When a fire breaks out, it is human nature to be afraid, but everyone has a different reaction. Because it is not a scenario that most of us have ever been faced with, it can be alarming and overwhelming to experience. However, it’s important to try to remain as calm as you can in order to get yourself and your family members to safety.

A fire can start spreading in as little as 30 seconds, and experts estimate that you typically only have 3-5 minutes to react and get to safety when a fire starts. Therefore, it is important to have a fire escape plan that the whole household is aware of and practice it regularly. That way, when a fire breaks out, everyone will know exactly what to do to and where to go to stay safe.

Here are the steps to creating a fire evacuation plan:

1. Create a custom plan. Every family is different, and every home is different, there is no one-size-fits-all approach to a fire escape plan. Make sure to consider elderly family members, children who are heavy sleepers and pets. Take note of time needed to get everyone to an exit and locate pets to get them to safety. Keep in mind, pets sense danger much quicker than we can and have been known to hide in hard to reach spots. Practice this exit plan often with ALL family members, including furry ones, so there are no questions or confusion should there be an emergency.
2. Identify two exits. Each room should have two exits so those inside can escape no matter where the fire is. If necessary, equip upstairs rooms with emergency ladders so windows can be the second point of exit.
3. Set a spot to meet. Pick a meet-up spot in advance that will be safe, such as a nearby landmark, a neighbor’s yard, tree or mailbox. Make sure everyone is clear on the location of the meet-up spot. Ask for their opinions should there be any obstructions and consider a well it area.
4. Consider all scenarios. There are unthinkable scenarios that can contribute to a fire, and it is important to prepare for all of them. Do not focus on preparing for one source of a fire and neglect to prepare for others. For example, don’t focus on a fire only occurring in the kitchen when it can happen in the basement or attic.
5. Practice often. Get the entire household together to run a fire drill at least twice a year using a mock scenario. Be sure any overnight guests are aware of the plan as well.

Tip: Get children excited about planning so they will be more involved in the process and less scared. Introduce a map of your home and have them color and mark up the exits.

Fire Prevention Tips

• Install smoke detectors in each bedroom and on every level of the home.
• Check smoke detectors once a month. Replace batteries every time the clocks change or at least every 6 months, even hard-wired detectors.
• Replace smoke detectors every 10 years.
• Make sure all candles are extinguished and no holiday décor is around them.
• Never leave open flames unattended.
• If you have a Christmas tree up, don’t let it get dried out. It can burn from hot lights in minutes.
• Do not overwhelm electrical sockets with excessive plugs.
• DO NOT plug space heaters into anything but an outlet and don’t use an extension cord. Power strips are not safe to plug a space heater into and can quickly cause an electrical fire.
• Keep combustibles like cleaners and chemicals in a safe place.
• If you are grilling outside, make sure the grill is cold before putting it back up against the house.
• Don’t run appliances at night like clothes dryers. Make it a yearly maintenance check to have the dryer vent cleaned out too.

If you’re ever faced with fire and smoke damage in your home or business, don’t hesitate to call us. Our fire damage emergency services are available 24/7 for all restoration needs. SERVPRO of Kingston/New Paltz is always here to help.

A Quick Guide to Implementing Fire Evacuation Drills in Your Kingston Business

11/22/2021 (Permalink)

Fire evacuation drills in your Ulster County business should always be part of your fire safety plan!

For any Ulster County business owner, fire safety is a very important element to practice regularly. While there are plenty of things that go into running a business, all that hard work can quickly be derailed by a catastrophic event such as a fire—If  you consider that over half of businesses are never able to reopen their doors after a fire, it's crucial to prepare as much as possible.

Making sure that your staff can stay safe during an emergency should be the first priority as you
work to increase your fire preparedness. Implementing safety precautions, such as evacuation drills, can go a long way in keeping everyone informed about how to stay safe if a fire strikes during the workday.

How to Start Doing Fire Evacuation Drills At Your Business

1. Make sure you have clear fire evacuation routes. Understanding your business’ fire evacuation routes is so important when it comes to setting up your fire drills. Being certain that every area has a minimum of two exits, ensuring that fire doors are not blocked or otherwise inaccessible and putting up adequate lights and signage to show the way is the first order of business in keeping everyone safer.

2. Set a regular schedule for fire evacuation drills. Because panic can set in the moment that a
fire alarm begins to sound, hosting fire evacuation drills regularly is recommended. This way, everyone will have an understanding and be comfortable with what to do in the event of a true emergency—practice makes perfect, after all! It is recommended that you do a fire evacuation drill at least every few months.

3. Gather feedback after every drill. Soliciting feedback is an important way to improve, so be
sure to have a digest session after each drill with your staff. This way you can get any intel
regarding things that did not work or could have gone smoother. A fire drill truly is practice, so
this is a great time to iron out any kinks in a low-stakes scenario, instead of running into
difficulties during a true fire.

If you have fire damage at your business, you can count on us to help. Call our commercial damage restoration pros at any time to help get your business back on it's feet. SERVPRO of Kingston/New Paltz, making it "Like it never even happened," LOCALLY since 1992.

Do You Have An Emergency Kit Prepared in Case of a Severe Storm in Ulster County?

10/11/2021 (Permalink)

Keeping a stocked emergency kit ready to go is a key way to get through any kind of storm!

Severe weather can be extremely dangerous, especially when it comes about suddenly. While severe storms typically happen during the warmer months of summer, they can really happen at any time of year in Ulster County—and for this reason, it is important that you are always as prepared as possible in the event of severe weather.

One of the first things you should do when attempting to increase your severe weather preparedness is to pack an emergency kit for your household and keep it in the area you have designated as your safe space during the storm. That way you can be certain that should severe weather threaten your home, you and your loved ones have everything they need to stay comfortable and safe.

What Should Go Into My Severe Weather Emergency Kit?

Building an emergency kit is a great way to gain peace of mind about your family’s preparedness and can ensure that you have everything you need in the event of severe weather. As a bonus, this can be a great, age-appropriate way to teach children about severe weather and the importance of always being prepared.

It is recommended that you store your emergency kit in a rubber tote or one made of another resilient material, in an area that is handy to where you will shelter in the event of a storm. If you need help making an emergency kit checklist, the items below will point you in the right direction:

• Non-perishable food such as granola bars and canned goods
• Sealed water- one gallon per person per day, plus plenty of extra for pets.
• Flashlights and their corresponding batteries
• Utensils, plates and napkins
• An NOAA weather radio (some models are powered by hand, but be sure to include extra batteries if yours requires them)
• First-aid supplies and over-the-counter medications
• Sleeping bags and blankets
• Food, medication and paperwork for pets
• A change of clothes for each person in the household
• Any prescription medication members of the household require
• Cards, books and other sources of entertainment that do not utilize electricity
• A copy of insurance cards and extra cash
• A map with your local emergency shelter marked on it
• Personal hygiene items such as toothbrushes and deodorant
• Varying sizes of sealable bags and garbage bags
• Baby wipes, toilet paper and hand sanitizer

Everyone's list is different but there are key items everyone should pack. Stock and store yours today and feel at ease no matter what kind of storm could head your way!

If your home is damaged by a storm, you can count on us to help. Call us ASAP for our storm damage remediation and how quickly we can help you.

Storm Prep for Your New Paltz Home or Business

9/1/2021 (Permalink)

Get your home or business prepped ahead of time to have piece of mind and safety before bad weather hits!

September is National Preparedness Month, an yearly awareness promotion sponsored by the Federal Emergency Management Agency (FEMA) to help everyone get a leg up on preparing themselves, families and businesses in the event of a disaster. This year’s theme is “Prepare to Protect. Preparing for disasters is protecting everyone you love.”

While we’ve all been watching the devastation in Louisiana caused by Hurricane Ida and the torrential downpours it’s brought up to Ulster County, it’s harsh realities serve as a reminder for home and business property owners to review their emergency and disaster plans.

While Ulster County has seen some significant property damage in the months of September and October in recent years, we have been spared from it all. Flooding, roof leaks, broken windows, electrical fires, sewage back-ups and downed trees are always possibilities in our area, regardless of hurricane status or not.

While your home and its contents are vitally important to remedy immediately from storm damage, commercial restoration has the same time frame but presents unique challenges in and of itself due to the sheer nature of size and layout. Building structures, employees, clients or customers, inventory, files, documents, and other crucial elements can all be affected and with varying degrees.

It’s important to have a solid and comprehensive emergency plan for home or business that has critical information about the location of utility shut-off valves, fire system controls, network info if applicable and emergency contact numbers in addition to emergency escape plans and other critical disaster information. Having this all at your fingertips can save emergency responders precious time and help contain damage and minimize injury.

SERVPRO of Kingston/New Paltz knows the time to create an emergency plan is before you need it. There are several valuable websites that offer potentially life-saving info whether it be for a fire-escape plan for your family, a to-do list for your pets in a storm-related emergency, a list of how-to’s for your elderly family members or an all encompassing guide for commercial or business property owners in the event of a crisis. www.Ready.gov is a great resource of where to begin your research.

There is some piece of mind in knowing that you can to help protect your family, home, pets, business, employees or commercial property from storm damage by having a plan in place and by calling SERVPRO of Kingston/New Paltz. We’re always here to help. Our storm damage professionals are available for any emergency 24/7 at (845) 255-4334.

How Different Kinds of Storms Can Damage your Saugerties Home

8/31/2021 (Permalink)

No two storms are the same, check your insurance and be prepared no matter what!

We all have our favorite weather channel, website or app on our phones and t’s true that no one can predict to 100% what a storm will do, but it’s important to take weather advisories seriously every time they’re issued. Weather and atmospheric conditions can vary at the drop of a dime and change by terrain, temperature, location and other factors. Some might pass through and bring gentle showers, others can cause extreme amounts of damage in a short time. You might even hear of your friend down the road in Glasco with a flooded basement when you’ve gotten barely a thunderstorm.

To give homeowners in Ulster County an idea of what to expect when severe weather is forecasted, we have compiled the four most common types of storm damages that can happen to a home. The effects of a severe storm can range from mild to severe, and it is important to know what your homeowners insurance policy will cover and won’t as well as to prepare for when hazardous weather is coming your way. 

Lightning Damage Lightning strikes occur around 25 million times each year, and yes- it is possible for lightning to strike the same place twice. When lightning strikes a home, it can cause fires, electrical issues and structural fractures. If your home is struck by lightning, having an expert inspection by a fire department, building inspector and electrician is key as lightning damage could also increase your chances for electrical fires in the future. 

Hail Damage Hail is caused when the storm pushes rain clouds upward enough that the water droplets are frozen solid before passing through to the ground. Hail damage is commonly considered for cars that are parked outside, but it can also wreak havoc on a house’s roof, drainage systems and can even break windows if conditions are right. 

Flood Damage Flooding is one of the most dangerous things that storms can lead to. While thunderstorms typically cause what are known as flash floods, they can also lead to more long-term flooding when conditions are right. Flood damages can be detrimental to a home and its contents and cause hazardous conditions due to the contaminated water and other structural dangers. It’s vital to know what flood insurance you do have, it’s limitations and exceptions before something happens. Call your insurance agent today to get clarity.

Wind Damage In some cases, severe storms can have winds as significant as a tornado would, and they often last much longer. We all can remember a “straight line storm” that was thought to be a tornado by the shear damage it left. Some severe weather can cause damage beyond recognition, especially if they face an open area or are in a spot where they might be particularly vulnerable to winds. Fires can start, glass and debris can be airborne, and the structure could be unstable and dangerous. Seek shelter immediately somewhere else until the area is deemed safe by officials.

SERVPRO of Kingston/New Paltz are storm damage specialists. If you’re dealing with any damage to your Ulster County home, call us 24/7 to get your restoration process started right immediately! We’ll help make it "Like it never even happened."

Fire Prevention Tips for your Woodstock, Saugerties, New Paltz or Kingston Home

8/12/2021 (Permalink)

This could happen to your home in less than 3 minutes. Learn all you can about fire prevention!

A fire can happen in less than 3 minutes. It’s scary to think that there is such little time to get everyone to safety, however there are many things you can do in your home to prevent fires, most of them quite simple too.

-Install smoke detectors in the right spots- When placed in the correct locations in your home, it’s your best bet of getting to safety quickly.

-Test your smoke detector batteries once a month. Set a reminder on your phone to make it consistent. Keep in mind that smoke detectors have a life of 8-10 years, replace them when needed.  

-Inspect heating sources and have regular maintenance performed on them.

-Keep the oven and stove clear of anything- Make sure there are no curtains, towels, cookbooks, or anything flammable by or on the stove and oven. Kitchen fires are the most common places for house fires. Stay in the kitchen when cooking. Make sure pot handles are turned in and don’t leave the room with any food cooking. Turn off everything and take the pot or pan off the heat if you need to leave the room.

-Keep fire extinguishers handy- Have one in the kitchen and other high-risk areas like a fireplace or garage. Learn the P.A.S.S system for how to use it effectively.

-Check the dryer and have dryer vent cleanings performed once a year. The build up of lint, dust and debris is a significant fire hazard.

-Maintain electrical cords- don’t keep them under a rug as cords produce heat. Use extension cords sparingly and unplug appliances that feel warm. Don’t plug in appliances to an extension cord, plug them directly into the wall. Check for fraying or damage and replace immediately.

-Locate the utility shut-offs- All utilities have shut-off valves or switches in or on your home. Gas, appliances, circuit breakers, and water. Make sure all family members know where, when and how to use them.

-Keep flammable products away from heat sources- aerosols and hair products, cleaners, and shaving cream and combustibles like paint and gas should be kept in a cool, dark place.

-Never, ever, leave candles unattended- Keep them in secure, tip-proof holders and never near curtains or blankets. Set a reminder on your phone to extinguish them before leaving or sleeping. Check and double check that a cooling candle is nowhere anything that can burn.

-Practice fireplace safety- put a metal screen in front of the area, don’t leave the fireplace unattended and place the ashes in a metal container. Do not put the ashes in a plastic bag or any other vessel, you’d be surprised how long ashes can stay hot. Have a chimney cleaner come at least once a year to prevent build up that could cause a fire.

-Prevent wildfires- Keep a bucket of water available if you’re using a fire pit, having a bonfire or using a burn barrel. If you smoke, keep it outside and always have a water source to extinguish. It only takes one spark!

-Know your location- firefighters need an exact address, make sure every family member knows it.

Learn all you can about fire prevention and talk it over with your family members. If you do ever experience fire damage, call the trained experts at SERVPRO of Kingston/New Paltz 24/7, we’re here to help and make it "Like it never even happened."

Why Use SERVPRO of Kingston/New Paltz For Your Home or Business?

8/6/2021 (Permalink)

SERVPRO of Kingston/New Paltz has the experience you need and can rely on to handle any type of residential or commercial disasters!

Chances are, a lot of your time is spent managing your Ulster County home or business to help avoid maintenance issues from happening and to keep everything going smoothly.

However, when a disaster happens, the responsibilities you normally have are put on the back burner until the situation is resolved and a new batch of stress and decisions take over. There is a pressure to step into a role that you might not be prepared for—and may not be qualified for either.

Recovering from a disaster is our specialty. It’s what we do best, and we can help alleviate some of that concern and responsibility.

Here is why you can put your trust SERVPRO of Kingston/New Paltz when life takes aim at your home or business.

We’re Always Ready

As a team who is standing by 24 hours a day, seven days a week, we are ready to help you exactly when you need it. If there is a fire at your home or your office is flooded, no one has time to wait. The quicker remediation processes can start, the less likely you'll face secondary damages like mold growth or structural issues.

When disaster strikes, we are ready to take on your problem.

We’re Faster to Any Size Disaster

Every second counts in a crisis situation, and we know that better than anyone.

With every minute that passes until the restoration process begins, there is a possibility for more sewage to spread, more smoke smell or more water damage. Responding quickly is essential, and with a local team right here in Ulster County, you’ll receive the service and expertise SERVPRO is known for nationally, combined with the speed of a team who also live and raise families locally in the area.

We’re Trained to Handle Residential and Commercial Services

Disasters can happen in any place at any time. Homes and businesses are victims of natural disasters, and accidental damage strikes both indiscriminately. No two damages are the same, and we never expect them to have the same plan of restoration either. We offer custom solutions for all circumstances to get your home or business back to normal as soon as possible.

We’ll Make It "Like it never even happened."

If we start the restoration process for your property, we’ll see it through to the very end. No need to hassle with different companies for the services that need to be completed.

We are the nationwide experts in disaster recovery and restoration, and we’ll shape our service around your unique needs to ensure your home or business is restored to the best possible state.

We Offer the Services You Need in a Changing World

Our world has been turned upside down because of the coronavirus pandemic, and disease prevention is now more important than ever. Because of this, we offer various levels of comprehensive cleaning services that allow for more peace of mind for you, your employees and your clientele.

If you’re looking more than traditional janitorial services for your commercial space, we can provide a customized clean that you can feel confident in.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help, call SERVPRO of Kingston/New Paltz for the best service possible, 24/7.

Do You Have an Emergency Kit in Your Ulster County Business?

8/2/2021 (Permalink)

Now is the time to plan and stock up on an emergency kit for your Ulster County business!

We know that having a well-stocked emergency kit for your family at home is important, but considering that most people spend an average of a third of their life at the office, having an emergency kit for your workplace is also extremely important. If you are a business owner, it is wise to prioritize creating and maintaining an emergency kit for your Ulster County facilities that will keep you and your staff safe in case of a disaster.

Starting and maintaining an emergency kit is something that is not terribly expensive, but it could become invaluable in case of a disaster. Being certain that you and your employees have everything you need in an emergency situation where you are trapped in the workplace for a period of time can keep people much calmer and more comfortable during a scenario where you and your staff are unable to leave. Simple items like a first aid kit, some food and water, flashlights, a radio and other items can make a huge difference.

What to Stock Up On

If you are going to stock up your office emergency kit, your goal should be to make sure your office is equipped with all the necessities so that you and your staff can survive several days without electricity, food or water in the building. While this is an extreme situation, planning ahead can truly make the biggest difference. This includes considerations for nourishment, comfort and first-aid supplies in case of injuries.

Some helpful things to include are: 

• An emergency radio so you can get important updates without electricity or cell service and extra batteries it needs.
• A first-aid kit with all the essentials for cuts, sprains and consider how many employees you have during any given time and make sure there’s enough supplies for each in the event of a need. Consult with varying associates as well for any personal items or needs you might not have thought of.
• Enough unopened drinking water for each person in the workplace and more for washing up.
• Shelf-stable foods such as canned goods or granola bars
• Flashlights, headlamps, lanterns and extra batteries that correspond to each
• Rechargeable phone chargers
• Paper goods like toilet paper, wet wipes, paper towels and napkins

What to Do in a Workplace Emergency

If you find yourself faced with an emergency during the workday, not panicking is the most important first step.

Be sure to listen to all emergency updates so you know whether you and your staff should evacuate immediately or stay put until the threat has passed. Be alert and aware of exits and possible obstructions or complications. Be sure you instruct everyone to do as emergency officials recommend and be certain that everyone in the building is accounted for.

If you need help making sure your business is prepared for a disaster, you can count on us. Contact us at any time to learn more about our business preparedness services and how we can help in the event of a disaster. SERVPRO of Kingston/New Paltz is always here to help, 24/7.

The Importance of Hosting Fire Drills at Your Business | SERVPRO® of Kingston/New Paltz

8/2/2021 (Permalink)

Workplace evacuations drills are crucial no matter the type of business you have!

If you own a business in Ulster County, you are well accustomed to all the moving parts required to keep things running smoothly. From daily tasks to long-term planning, there is a lot to juggle—but it is vital that as a business owner, you do not let safety tasks such as fire drills slip through the cracks.

While fire drills are not the most enjoyable task and do not grow your business directly, they contribute significantly to the overall safety of your workplace as well as your peace of mind in the event of a problem.

Why Hosting Fire Drills at Your Business Is Important

Hosting regular fire drills at your business is a must for the safety of you as well as your employees. While no one wants to experience a fire, the National Fire Protection Association estimates that there are more than 3,000 fires in commercial spaces every year—and all it takes is one to derail your business plans and put your staff in danger.

Fires can spread within seconds, especially in commercial buildings where there is often plenty of fuel. The faster everyone can get out of the building, the quicker you can be certain that everyone is safe. Knowing that your staff has a plan of evacuation in place can relieve some of the stress should you ever have to face an event.

What to Consider When Planning Fire Drills

Utilizing Different Scenarios: Running fire drills with various scenarios is key to making sure your staff is thoroughly prepared for any situation. Fires can start for a variety of reasons and of course, in various places, so be sure to run your drill from different locations each time and utilizing real time but completely different situations (i.e. an electrical fire on the 2^nd floor, a lightning strike to the building next door, a burning ashtray right outside the door, malfunctioning appliance or machines in the break room).

Prioritizing Employees With Special Needs: Not every employee will be able to execute a fire drill without assistance, so be sure you are including your employees who might need an extra hand in your plans. Pairing up employees with a buddy can be a great way to ensure everyone is equally able to get out of the building safely. Be mindful of location, distances, obstructions and time needed.

Hosting Drills on a Regular Basis: When it comes to solidifying the details of a fire drill in the minds of your staff, repetition is key. Be sure you host drills at least once every few months so everyone feels completely prepared and can memorize the plan that is in place.

If you need help with your business’ fire readiness or assistance with fire restoration, we are here to help. Get in touch 24/7 to learn more.

Choosing the Right Fire Extinguisher and How to Use One in Your Kerhonkson Home

7/20/2021 (Permalink)

Know how to use a fire extinguisher BEFORE you have to know!

You probably have a fire extinguisher in your kitchen, maybe even one in the garage too. A fire extinguisher can really help put out a small fire before emergency personnel arrive at your Ulster County home and can help you exit quickly to safety. Keep in mind though, that not every extinguisher is for every type of fire, so what type would you need and where?

All household fire extinguishers have the top 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. Some models are for commercial use or industrial specifications, classified as D or K extinguishers.

-A is for ordinary combustibles like trash, wood and paper

-B is for liquids & grease (like stove-top and grease fires)

-C is for electrical equipment and wiring fires

A good note to remember, according to the National Fire Protection Association, each floor of your home should have an extinguisher. 

Do you know how to use a fire extinguisher? How about your family members?

To use an extinguisher properly, you want to use the PASS method:

PULL, AIM, SQUEEZE, SWEEP

-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! Do not touch the plastic discharge horn on a CO2 extinguisher as it gets extremely cold and may damage your skin.

-Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

-Sweep the nozzle from side-to-side until the extinguisher runs dry.

Always read the instructions on the fire extinguisher and get familiar before a fire breaks out. Hold small trainings for your family members as well. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home and type of fire. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

SERVPRO of Kingston/New Paltz has experienced and trained experts and is the local leader in the industry of fire damage remediation. If you experience fire damage in your home, don't hesitate to call us, 24/7 for emergencies. We’re here to help and will make it "Like it never even happened."

SERVPRO of Kingston/New Paltz Can Help Reduce Costs for Storm Damage Remediation

7/15/2021 (Permalink)

Trust the leader in property restoration if you're dealing with any kind of storm damage!

Most of us were ready to see 2020 end, because it brought us drama of all sorts. But you might be surprised to learn it was also a record-setting year in weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

We saw 22 official weather disasters, which are defined as events that caused at least a billion dollar in damages, plus so many other damaging storms that aren’t included in that statistic. After the National Weather Service used up all of the letters from the alphabet by September, they had to turn to the Greek alphabet to successfully name all of the storms.

Costly Damages

We are unfortunately used to seeing the catastrophic damage that hurricanes can do, but we are starting to see that it’s not all from hurricanes. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms.

In August 2020, eastern Nebraska had what seemed to be a typical thunderstorm turn into a catastrophic event called a Derecho. A derecho is something like a tornado, but with straight-line winds instead of swirling ones, combined with a heavy thunderstorm.

When this happened ,it impacted more than 10 million acres of corn fields, which is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our area isn’t immune to the effects of severe damage. In 2020, Ulster County saw more severe thunderstorms or tropical storms than it did winter weather storms. So far, 2021 has included some doozy thunderstorms and the 3^rd wettest July ever recorded!

Costly Damages

2017 saw the highest total of damages on record, with a total over $300 billion in damages. 2018 and 2019 combined had a total of $136 billion in damages.

It shouldn’t have come as a shock when 2020 was the 10th consecutive year with at least eight billion-dollar disasters. Severe weather is starting to become more intense and frequent, so as a homeowner or business owner, it’s never too early to take whatever precautions are possible. in order to minimize the damage to your property.

No matter the precautions you take, Mother Nature has a mind of her own. Thankfully, you have friends in the restoration industry whose goal is to recover your valued items and restore your property. By utilizing our fast response, job efficiency, and our restore versus replace mindset, our teams help keep your insurance claims from skyrocketing. In the event of a disaster, we’ll work directly with your insurance company, many of whom we are a preferred restoration company for, to formulate the best possible strategy and outcome within your policy limits and help make it "Like it never even happened."  

When storms do damage, we go to work to make things right.Contact SERVPRO of Kingston/New Paltz today to see how we can help.

Why Grease Fires Can Cause a Permanent Smell in Your Kingston Home

6/24/2021 (Permalink)

Contact SERVPRO of Kingston/New Paltz to get your home back to normal after a grease fire!

Accidents happen and cooking with oil or grease can ignite and cause a kitchen fire much easier than you think. There are some little-known facts about food fires that make the smell and damage in your home quite tricky to get rid of.

Protein fires usually start from food that is burnt in the kitchen. Think about a cooking pan on the stovetop and the grease has caught fire. Due to the chemical makeup and structure of food proteins, grease can make an especially unique restoration challenge and create odor issues that are difficult to get rid of yourself when they burn.

Important things to know regarding protein/food fires:

*Generally, these types of fires leave little visible residue, often confusing to someone who isn’t trained locate and get rid of. The smell is there but hard to pinpoint where it could be coming from. Occasionally, you might come across a sticky residue on the walls or upper cabinets. Once dust particles have settled on a surface, this creates an unpleasant coating that’s tough to get off without professional products and experience.

*Protein fires create a significantly more distasteful smell than most other fires. Pungent, acrid, noxious, and thick are ways our clients have explained the smell.

*The nature of the burn causes odor to permeate even more completely than other fires, into everything. Inside cabinets that weren’t opened, in a room on the other side of the home, sometimes on a whole different floor.  Items or belongings you never thought would’ve been affected could have some lingering and unforeseen issues. Sometimes the damage can require a sealing agent or even stripping and repainting to completely eradicate the odor.

*If the damage is part of a homeowner’s insurance claim, the insurance carrier will likely recommend hiring a professional, seasoned restoration company to take care of everything so it’s a complete job at one time rather than doing it yourself which is extremely time consuming and costly.

*Keep in mind that the damage may require multiple attempts and methods to achieve the best results. Using a certified remediation company will decrease the attempts and are effective and efficient.

Don’t tackle this issue by yourself, let the trained and certified experts at SERVPRO of Kingston/New Paltz take care of it. There is no damage too small or large and with over 25 years of  LOCAL experience, we can tell you that When fire and odors take control of your life, we’ll help take it back!.

Ways That Storms Can Cause Flood Damage to Your Rosendale Home

6/21/2021 (Permalink)

Be informed about flooding and it's damages even when you don't live in a flood-prone area!

Areas that are situated in floodplains have long been aware of how much danger flooding can cause, but for those in other areas, it is not typically thought of as a large concern. Unfortunately, the frequency of flooding continues to rise due to a number of factors, meaning it’s important for every homeowner in Ulster County to understand the risks involved.

Many scenarios can cause flooding, and no two floods are the same. However, we have had experience mitigating and restoring numerous flood-damaged homes, allowing us to develop a solid understanding of the typical types of damage they cause to houses. In order to help you prepare, please see these damages below.

Damages to Homes from Flooding:

 -Foundational Damage. A house’s foundation is planted and built firmly on the soil below it, which is generally sturdy. However, when this soil becomes waterlogged due to a flood, it can cause irregular shifting in the foundation, leading to cracks, uneven flooring and other damages. Over time, cracks get worse and can lead to leaking inside the basement or crawlspace as well as mold growth.

-Drywall Damage and Mold. Drywall that has been in contact with floodwaters should always be replaced. Mold can begin growing quickly behind drywall, usually within 48 hours, and if it is left untreated, excessive secondary damages can occur that may or may not be covered by your homeowner’s insurance.

-Insulation Saturation. When the drywall becomes soaked through, the home’s insulation can become soaked as well. Because insulation is so absorbent, it will lose effectiveness and encourage mold growth if left unrestored. That insulation needs to be removed, the framing dried out and treated and then fresh materials will have to be put in before new sheetrock goes up.

-Temporary Frame Swelling. A lumber house frame is typically quite durable when it comes to flood damage. Though some swelling may occur as the wood becomes saturated with water, once it is thoroughly cleaned and dried, it will typically go back to its original construction.

-Appliance Ruining. The appliances that have insulation in them are vulnerable to water damage because of the possibility that the insulation becomes soaked through. Though not all appliances are constructed this way, it is best to have an expert provide an inspection and determine what is the safest course of action. If any appliances like your refrigerator/freezer, washer or dryer and dishwasher have been sitting in standing water, you’ll need a professional appliance repair company or the manufacturer to help determine if they are repairable.

-Furniture Damage. Depending on the type of furniture, it may have to be replaced after coming into any kind of contact with floodwaters. Mattresses, couches and other upholstered pieces are often impossible to use safely after a flood. Soft contents, porous materials and the like absorb bacteria just like a sponge and it’s not recommended those items be kept. Fortunately, wood and metal furniture will usually be safe after being cleaned and dried professionally to prevent mold growth.

If your home has been affected by a flood, we’re here to help! SERVPRO of Kingston/New Paltz has been the local water damage expert since 1992. Our teams are highly trained, certified and experienced to help make each damage "Like it never even happened." Give us a call ²⁴⁄₇ for any water damage emergency!

Do-It-Yourself Projects and Home Renovations Can Leave One Giant Mess in Your Woodstock Home

5/19/2021 (Permalink)

Call the experts in cleaning to help take care of the mess left by renovations or if you're looking for a deep clean!

Since COVID started in Ulster County and folks have had so much on their hands, home and business renovations and projects have been in full swing. Plans to change surroundings, add some freshness, renovate older properties, add to that curb appeal or get the place ready to sell has been the popular method to get through all that time at home and isolating protocols.

Almost any work done inside a structure, even on the outside too, can really create a cloud of sheetrock dust, insulation particles, building debris, sawdust, allergens, mold spores and other dust bits. You might see things floating in the air, settled onto shelving, shadowy areas around air vents and/or a layer of film to every surface, and maybe the overall feeling that your hands and surfaces are always dirty. No matter how much you wipe and clean, those particles will continue to float and settle which makes for constant, seemingly ineffective cleaning over and over again. Let SERVPRO of Kingston/New Paltz take care of it once and for all!

Your HVAC system and ductwork has been sucking up the dirt, but the filters can only take so much. The ducts in your home or business are there to help remove irritants, dust, allergens, and particulates found naturally in most building products. Going through any sort of renovation dredges up a lot of bits that have been stationary and are now circulating through the air or clogged up in the filters. Even work on the landscaping and other areas outside the property can impact your indoor air quality and cleanliness.

Our trained technicians have the knowledge and expertise to not only get those ducts cleaned out but also give your place a fabulous cleaning. Duct cleaning improves indoor air quality by removing the particles that might’ve been building up, aiding in eliminating odors and allergens, and helping restore peak efficiency that can also lengthen the life of the system itself.

With the housing boom sparked by COVID along with some anxious to sell and/or buy homes in the Hudson Valley, it’s important to have a sparkling property to show. SERVPRO of Kingston/New Paltz also offers comprehensive residential and commercial deep cleaning services to get your property to a beautiful, clean and fresh condition. We’ll customize a plan for your home specific to your details and needs. Let us do the hard work for you, many families and businesses have used our cleaning services before and are amazed by the efficiency and outcome. One client recently stated, “Great experience, not only priced better but did not use scare tactics like the competitor did and appreciated all the time that Gil Ortiz and George and the crew took to explain everything. Very happy with the cleaning process and was thrilled with the detail.” Tell your realtor or property caretaker to call SERVPRO!

Believe us, there is nothing we haven’t cleaned before and nothing that we can’t clean! We’re here to help make any situation "Like it never even happened."

What Makes A Thunderstorm So Dangerous To Your Ulster Home?

5/7/2021 (Permalink)

Thunderstorms can do far more damage than you would think, be prepared!

Gray clouds, rumbles from the sky, light rain starting. We all know this is the beginning of a thunderstorm.

These common storms tend to peak during the spring and can bring with them some serious damage if the conditions are right. Many times the combination of hail, strong winds, lightning and flooding can lead to very serious damage to personal and commercial property, as well as impact the lives of the people exposed to the weather.

A thunderstorm is any storm that has thunder and lightning. For it to be identified as a severe thunderstorm, it must contain hail that is at least one inch in diameter and straight-line winds that are (at minimum) 58 miles per hour..

We will look at some ways that this weather pattern can create hazards so that you can prepare and keep your family, property and pets safe the next time one comes through Kingston, New Paltz, Saugerties, Rosendale or Highland.

SERVPRO Is Your Best Resource for Any Kind of Cleaning at Your Kingston Home

3/18/2021 (Permalink)

No matter the cleaning you need, make one call to SERVPRO of Kingston/New Paltz to handle it all!

Whether it be the Spring Cleaning Bug, COVID cleaning, new home purchasing, putting-your-house-on the-market-cleaning, holiday freshening-up, duct work or dryer vent cleaning, or even deep cleaning after construction, SERVPRO of Kingston/New Paltz has the experience and equipment to handle it all!

Homes and businesses in Ulster County can take advantage of all the services we have to offer with one simple phone call. There’s a lot that goes into maintaining a property or residence year after year, why bother having to make tons of calls or do a bunch of online research, we can do it ALL:

*If you’re looking for a super deep cleaning to put your house on the market, or maybe you’ve just closed and need it to be freshened up when you move in, we’ve got you covered. Inside of cabinets, on top of that shelf you can’t reach, the nooks and crannies you didn’t know were there, we’ll clean it the right way, the first time. Every room, every wall, every surface.

*Lots of at home time has meant lots of DIY projects which can lead to lots of sheetrock dust, sawdust, insulation bits and other random things that really need to be cleaned. Post-construction cleaning is the easiest way to tackle what’s left behind.

*When was the last time you had the duct work cleaned in your home? Being closed in all winter, allergens, dust particles, pet dander, cooking smells and anything lingering in the air get trapped inside the duct work in your home and collect. Not only collecting but not allowing your HVAC system to properly function and can be costly to repair if it’s working so hard all year long.

*Same goes for your dryer vents, these can get clogged with tons of debris, lint, pet hair and all kinds of things leading to your dryer not working well at all. Usually you’ll start to notice extremely long dryer times and a funky wet-dog smell. The worst part is that a clogged dryer vent can be a fire hazard as well, if it’s too hot, things can burn and affect your whole home. It’s smart to get that venting cleaned once a year if you can.

*We’re all familiar with trying to sanitize our houses, hands, doorknobs, cars and everything in between since March 2020 and SERVPRO has been the local leader in disinfecting everywhere in your community to help make it safer. Whether it be a strategic plan of fogging for preventative measures or a full-scale, exposure-based custom plan, we’ve got you covered with our Certified: SERVPRO Cleaned program. This is next-level cleaning to handle the worst of the worst. Our teams are certified in bio-hazard removal, our products are approved by the EPA and the CDC and we’re available around the clock for a customized strategy.

Trust and rely on the pros who have been taking care of every level of cleaning for 29 years. Fire, water, sewage, mold and everything in between. We’re ready for whatever happens and here to help 24/7!

Keeping Your Pets Safe During Flooding | SERVPRO® of Kingston/New Paltz

3/17/2021 (Permalink)

Keep your pets safe if you're dealing with flooding conditions at your home!

There’s no denying the fact that our beloved pets become part of the family. If you’re like most pet owners, you have an undeniable bond with the furry or feathered friend in your life. Millions of American families feel the same deep affection for the family pet. So naturally, as a conscientious pet parent, you want to be sure you’re doing everything you can to keep your pet safe and secure during difficult times.

Your pets should always be part of your emergency plan, and your emergency kit needs to include items like leashes, collars, extra pet food and any medications your pets take. It’s also a good idea to learn more about their unique safety needs during emergency situations.

With that in mind, let’s take a closer look at how flooding can impact your pet and the steps you can take to keep your pet safe during a flooding emergency.

Pet Safety Pointers

The FDA and the AKC (though the American Kennel Club is specific to pups, their advice is applicable to any pet you have) offer these tips to help you handle your pet during an emergency and ensure they come out safely on the other side

-Keep your pets with you. Don’t leave your pets outside during a flood, and don’t leave your home without them. The best way to protect your pets is to do a little pre-planning and find places where you’ll all be welcome.

-Have your pet’s important records accessible. Treat your pet’s vaccination and health records like you do other important documents and keep copies accessible in your emergency kit. It’s also a good idea to take a selfie with your pet, so you can prove ownership if you get separated.

-Make your contact information accessible. Some pets have microchips that can help rescue workers reunite them with their owners. Also, consider a collar or tag with your pet’s name, your name and your phone number on it. This will ensure you can be easily contacted.

-Don’t let your pet walk through flood water. It’s not a good idea for you or your dog to walk through moving water. Even a little water (about six inches), if it’s moving quickly enough, can knock you and your pet over. Flood waters can also contain pollutants and hazardous debris that your part can be harmed by. 

If your home needs restoration services due to storms, fire, flooding, sewage or any type of damage, trust the local experts at SERVPRO of Kingston/New Paltz. We’re available 24/7 for any emergencies and will always help make it "Like it never even happened."

Tips to Keep Your Woodstock Home Safer This Spring Season | SERVPRO® of Kingston/New Paltz

3/8/2021 (Permalink)

Make sure your home is Spring-storm ready to help thwart off water damage hassles!

Who isn’t looking forward to spring after a long winter? The fresh-feeling temperatures, the sun coming up earlier, opening the windows and doors, the feeling of shaking off the bitter cold are some of the best parts to welcoming in the spring months.

Its March and temps are rising so it’s not surprising if you are ready for a new season. Ulster residents are ready for warmer weather and the ability to get outside and work on landscaping, DIY projects, great hiking and exploring and other outdoor pursuits.

If you’re a fan of outdoor home projects, then you might want to consider things that will not only make your home look more attractive but will also help protect it against the hazards that spring thunderstorms can bring or unearth.

There’s nothing we can do to stop storms from hitting but there are things we can do to put our properties in the best position to ward off potential issues.

The 4 Big Ways to Protect Your Home from Storms

Here are some items you’ll want to put on your to-do list year-round:

Keep an eye out for tree branches that hang over your house. Overhanging limbs and branches can come down when the winds get high and heavy. Sometimes they can cause damage to roofing, cars, siding or other people’s property. Cut down anything hanging over your roof or garage.

Keep the Gutters Clean. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage. Ice damming in the winter, clogged gutters and falling debris from high winds can cause significant water damage inside your home.

Look for issues with your roof. You want to be sure your roof is in good shape before a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer. Roof inspections yearly by a professional are the best way to avoid costly problems with your roof.

Be sure anything that’s around your home is secure, too. Don’t let unsecured furniture, tools, recycling bins, garbage pails, toys or other similar items become airborne during storms. Trim back trees that need it and secure everything you can if there’s a storm threat in the area.

If a storm, gutter issues, roof problems or trees cause damage to your home, you can always count on us for water damage restoration. Our experienced teams are available ²⁴⁄₇ in the event of an emergency. Call us right away to learn more about our restoration services and how we can help you.

You Have Water Damage in Your Kingston Home, NOW WHAT?

2/26/2021 (Permalink)

SERVPRO of Kingston/New Paltz takes the stress out of water damage problems in your home. Here to help, 24/7.

As a homeowner, one of the worst feelings is finding water where it doesn’t belong in your home. Where did it come from, how can I stop it and where to I even start to clean this up are the top 3 questions everyone asks themselves. Let SERVPRO of Kingston/New Paltz take the stress and worry out of all of it.

Our certified water damage remediation teams are available 24 hours a day for any water damage emergencies, no matter the time or the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. No two water damages are the same. These questions will help us determine vital home interior and safety information including severity, emergency services, the time frame of damage, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Has the source of the damage been remedied?
• Is there electricity available on site?
• Are you needing special assistance or have an unusual situation we should be aware of?

We’ll take it from there. Water damage remediation has been our core service since 1992, there isn’t a damage we can’t handle. Our teams are always ready and on standby at any hour, you’ll always speak with a live person and we’ll work with you and your insurance company directly from start to finish.

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our pros also perform COVID-19 cleaning, sewage issues, mold problems and any type of biohazard. Our staff is highly and continuously trained and certified in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

We’re here to help 24/7 and will make it "Like it never even happened."

What to Do After Your Business Suffers a Fire | SERVPRO® of Kingston/New Paltz

2/16/2021 (Permalink)

Using the right restoration company, your business CAN recover after a fire!

Did you know it’s possible for a business to recover from a fire––and in some cases even come back stronger?

Even after a fire, the majority of impacted American businesses can open their doors and again and resume normal operations. But the time between when a disaster happens and when your business opens again is crucial and needs to be handled as efficiently as you can.

Our teams have combined years of experience dealing with navigating business owners through the restoration process gives our team special insight into valuable tips and tricks business owners can use to make the process less painful.

Advice Straight from the Experts

Here’s what business owners need to keep in mind the aftermath of dealing with a fire at their location:

Quickly get in touch with your insurance company. Documenting and filing everything with your insurance company will help ensure that your restoration process can begin as soon as possible. They’ll likely ask you for inventories and a list of destroyed or damaged items. Be prepared to work closely with them.

Provide all the relevant information. This is where having a detailed inventory of what’s inside your business and what has been damaged is vitally important. You may be asked to provide photographs, so be prepared to do that as well. Ensuring your insurance company has enough information to move forward will help lessen the snags you could hit along the way.

Be ready to communicate. This works a few different ways. You’ll want to stay in touch with your employees and be prepared to give them updates. You will likely also want to stay in touch with your customers. If you already have an active presence on social media or a robust email marketing list, you can use it to send out updates so your business stays on their minds––even if they can’t visit your physical location just yet.

Work closely with your restoration team. Choosing the right restoration partner is a vital part of this step. You’ll want to work with a team that offers great customer service, is accessible and does high-quality work. When you make a good choice about your restoration partner, you’ll be able to more easily restore your business to its original state and open your doors again at the earliest possible date.

If your business needs commercial restoration services, the professionals at SERVPRO of Kingston/New Paltz has the experience and equipment to meet your needs and get your business ready to open its doors again. Call us 24/7 for help with fire, smoke and water restoration at your company.

The Top Signs That Could Signify Water Damage in Your Saugerties Home

2/12/2021 (Permalink)

Learn the signs of water damage in your Ulster County home and get the problem remedied quickly by SERVPRO of Kingston/New Paltz.

Water damage claims are always among the most common damages homeowners file on their insurance. About one in 50 American homeowners did it in 2020. Damages stemming from burst pipes, malfunctioning appliances, ice damming and roof leaks are amongst the most common. Would you know what to do if your home were affected?

When to Reach Out for Professional Help

If you own a home in Saugerties or anywhere in Ulster County, you may be unsure about when you can handle a leak yourself and when you should call for professional services.

Leaks caught early can often be cleaned up with towels and a few minutes of your time. An overflowing toilet or bathtub, even a pipe break where you’ve been able to shut the water off quickly. But you may need professional help to set your home back to its original state and prevent further damage to your property if you’re dealing with more serious damage. Multi-level water damages, basement flooding, failing sump pumps, and other causes where you can’t get the source of the leak remedied quickly, are some of the most common problems that require a restoration company to step in for help.

You might notice these things when you’re dealing with water damage that needs professional remediation:

Your floorboards or furniture are damaged. Wet wood will start to warp fast. If that happens in your home, it’s best to start seeking help from professionals. Cupping, buckling, loosening floors need an expert hand to dry out, usually on multiple layers and to help prevent mold growth from starting.

You notice your windows or walls are warping. Like your floors, your windowpanes and walls can start to warp if the water damage is severe enough. That means you need remediation help. Bubbling paint, brown or discolored spots and windows that are wet around the interior are all signs of water damage.

You notice signs of mold—especially a musty smell. Do specific rooms like the bathroom, kitchen or basement have a musty odor? That can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues. Mold growth can only stem from water, it’s vital to locate the source of the moisture to pinpoint the remediation process.

If you have water damage in your home due to a burst pipe or any another cause, you can count on SERVPRO of Kingston/New Paltz for immediate restoration help. We can work directly with your homeowner’s insurance company and get the process moving efficiently and effectively.

Our certified professionals are available ²⁴⁄₇ in the event of an emergency. We’ve got the answers and the remedy to your water damage problem.

Make Sure Your 2nd Home in New Paltz is Protected Against Winter Storms!

2/9/2021 (Permalink)

Make sure your vacant Ulster County property is winter storm ready!

2020 brought on an influx of relocating or a 2^nd home purchase to the Ulster County area. But if that property isn’t occupied for periods of time, make sure it’s still prepared for any weather that may come!

- While there are always unforeseen issues that can happen like storms or appliances malfunctioning, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the end goal for water, and it will always find a way.

-Have someone local like a trusted neighbor or family member that can be available to check on it for you while it's vacant. Consider hiring a property management company if you’re going to be away for some time. Property management companies can winterize, fix minor issues, set up and meet vendors if needed. Having someone reliable to keep an eye out can often deter a disaster before it starts.

-Don't turn the heat off in the colder months, keep the temperature set at least at 55 degrees, but no lower and follow good instructions to protect your pipes and utilities. Have your furnace and heating systems checked and serviced regularly and make sure you have fuel deliveries set up in advance if needed. A back-up generator to keep essential services running in the event of a severe storm with power outages.

-Seal windows and doors if possible, check outside spigots and water sources. Water damage from a frozen, burst pipe can affect many levels and areas. If not mitigated quickly, the risk grows for secondary damages to the structure and the potential for mold growth. This can significantly raise the cost of remediation.

-Have your roof inspected by a professional ahead of time for leaks, make sure your attic is free of mold and leaks as well. Ice Damming is common in the winter months, you can find tips to avoid that here.

-Speak with your insurance agent on their recommendations and make sure your policy is where it needs to be (especially if you have a sump pump and won’t be in town for awhile).

Should you ever suffer from water damage, or any kind of damage to your property, call the experts in water damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with highly experienced and certified technicians utilizing the best technology around.

No matter the damage and no matter the size, we’re here to help 24/7 at 845-255-4334.

We're Here If Your Highland Home Suffers Electrical Fire Damage

2/3/2021 (Permalink)

Electrical fires happen more often in the winter months. Check your home's wiring, be careful with space heaters and don't ignore scorch marks!

Did you know house fires are more common during the winter months than at any other point during the year? It's true that while fires can happen during any season in Ulster County, colder months come with additional risks—many of those revolving around the ways we light and heat our homes.

Electrical fires are more common during the winter, and more than 44,000 of them happen in the U.S. every year. The good news is that you can take steps to ensure the wiring in your home is safe.

Don’t ignore issues. If you notice anything that could be a sign of electrical problems, like burn or scorch marks on your walls near light fixtures or a burning smell when you plug in your appliances, seek help from an electrician immediately. These can be warning signs that something bigger is wrong, and it’s smart to address them.

Make sure your wiring is up to date. If you’re living in an older home, it’s smart to have a licensed electrician evaluate your wiring. It can be worth it to rewire your home if it has certain types of outdated wiring. Plus, taking this step can, in some cases, help you save some money on your homeowner’s insurance. Check with your local insurance agent for policy discounts.

Don’t leave appliances that generate heat plugged in. You’ll lower your risk of an accidental fire if you don’t leave items such as your toaster oven or hair dryer plugged into the outlet. Instead, only plug them in what you’re using and keep an eye on the devices while in use.

Space heater safety! If you must use a space heater, make sure it’s not plugged in to an extension cord, the safest bet is to have the heater plugged directly into the outlet.

Our team is always ready to respond and help you restore your home. Call us at any time to learn more about our restoration services. We’re here to help get you back to preloss condition and make it "Like it never even happened."

A Look at the Different Types of Floods That Can Cause Water Damage to Your Home | SERVPRO® of Kingston/New Paltz

1/28/2021 (Permalink)

You might not live in a flood zone, but there are plenty of different kinds of floods that can damage your home!

Flooding is an extremely dangerous weather event, and it can happen when it is least expected. While a flood may seem like an event unlikely to happen, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In simple terms, floods occur when there is too much water, but we will be looking at the various types of floods to give you a greater understanding of why they happen.

 The National Severe Storms Laboratory lists out five types of floods that can occur due to different conditions. While all these floods can be destructive, they can cause issues for those impacted by them in vastly different ways.

The Types of Floods That Can Lead to Water Damage

A River Flood

A river flood takes place when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow.

A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood.

Inland Flooding

When a rain-producing storm hovers over an area for a long time or heavy rains fall quickly, inland flooding can occur, as it creates too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

Flash Floods

The most dangerous type of flooding, flash floods occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is.

If your home or business is dealing with water damage due to a flood or another incident, we are here to help. You can get in touch with us 24/7, we’re available around the clock and ready to help.

Tips to Help Saugerties Homeowners Fight Winter Water Damage

1/27/2021 (Permalink)

Water damage in the winter months can come from many different sources, keep an eye out!

If you’re like a lot of homeowners, you may think that water damage is a spring or summer hazard––something to be dealt with when a strong summer thunderstorm rolls through your area. Or it’s something that happens due to appliance malfunctions or other issues inside your home.

You might be surprised to learn that winter’s cold, snowy weather also brings with it some water damage risks. That’s especially true in places like the Hudson Valley, where winters can be snowy, icy and frigid.

Winter-Proof Your Home

So that you’re prepared for anything the winter season throws at you, we’ve put together a list of some of the most common winter water damage hazards and what you can do to prevent them from impacting your home.

Watch out for ice dams. Snow and ice on your roof can melt because the temperature inside your home is warmer. But after several days of melting and refreezing, it can form thick, heavy ice that can cause structures to collapse. Look for signs like sagging in your roof or minor roof leaks. You can help prevent the problem altogether by ensuring your attic is properly insulated.

Prevent melting snow from seeping inside. If there are compromised spots in your home, like along door panes and windowsills, water from melting snow can find its way inside and cause water damage to your home. Ensuring any cracks or compromised areas are sealed will help prevent this problem.

Avoid tracking damaging water inside. Leaving snowy, wet boots, shoes and jackets inside your door can, over time, cause damage to hardwood and other surfaces.

Instead, set up a “mudroom” area in your home where these necessary cold-weather items can dry safely and be ready when you need them to go back outdoors again.

If your home needs restoration due to water damage or any other cause, the team at SERVPRO of Kingston/New Paltz has the experience and equipment to meet your needs and restore your home to its original state. We’re here 24/7, when you need us, so don’t wait to call!

How Lightning Can Cause Significant Storm Damage to Homes | SERVPRO® of Kingston/New Paltz

1/20/2021 (Permalink)

Lightning can cause significant damage and start a fire if your home is hit by it!

Severe thunderstorms can be dangerous for a multitude of reasons, but one of the most dangerous considerations of all is lightning damage. Extremely hot and incredibly quick, a lightning strike can cause significant damage in an instant to anything it lands on—which could very well be your Ulster County home.

Lightning occurs when there is a spark of electricity, which can be between two clouds, in the air or between the clouds in the ground. The significant heat of lightning is also what causes thunder, so every thunderstorm contains the potential for lightning to strike as well.

Lightning can also travel for up to 25 miles away from the sound of thunder, making it a phenomenon that impacts quite a broad area. Below, we will look at how lightning can damage a home so you know what to be aware of the next time severe weather comes through.

How Lightning Damages Homes

-Through Starting a Fire

The risk of starting a fire is the biggest danger that a lightning strike poses. Lightning can reach up to 50,000 degrees Fahrenheit, giving it the potential to immediately cause a fire if it strikes flammable building materials or nearby trees. Lightning can also burn up wires as it travels through the home, creating the potential for an electrical fire within the walls of the home either immediately or at a later date. If your home has been struck by lightning, it's important to have an electrician check for damage within the walls.

-Through Power Surges

As lightning travels through the home’s wiring, it can overload the circuit and cause energy to be shot to anything that is plugged into a wall outlet—this is called a power surge. This can ruin electronics and even send sparks flying, posing another type of fire hazard altogether.

-Through Shock Wave Damage

The same force that causes thunder to sound in the clouds can occur on the ground, where it is called a shock wave. This powerful force can lead to shattered glass, foundational cracks and explosions of brick or cinder blocks if lightning strikes the home or even nearby.

If your home has been damaged by severe weather, you can always give us a call. Contact us at any hour for help with severe weather restoration to your home, 24/7 at (845)255-4334.

What Do I Do If a Pipe Bursts in My Saugerties Home?

1/12/2021 (Permalink)

This burst pipe occurred while the owner was out of town. The neighbor was able to get the water turned off but the owner came back to one soggy home!

No one ever wants to experience and then deal with water damage in their home, but one of the most significant types of water damage—a burst pipe—is extra difficult to handle. When a pipe bursts, it’s able to pump large volumes of water into an area in a short amount of time, leading to serious damage to walls, floors, contents and appliances that can come about fast.

Many people put off planning for water damage as the situation seems hypothetical but putting a plan in place is one of the best things you can do. Out of every 50 homes, one will have water damage in a year, but those who are prepared tend to have a much better time recovering.

Know What to Do If You Discover a Burst Pipe-

*Locate and Shut Off the Water Main. If a burst pipe is left unattended, it can continue to pour water into a room indefinitely. Knowing where your home’s water main is located and being able to turn it off quickly can help curb some of the damage.

*Shut off your electricity. If you can safely get to your breaker box, cutting that off is the next thing you should do to prevent water and electricity from coming into contact and causing further issues. Do NOT enter a room where electric and water have come in contact with each other. Your local electric provider will handle it from the outside.

*Contact a restoration company. When there is water damage, acting quickly is key—which is why we recommend having a restoration company chosen before you ever need them. This way, you can place the call immediately after discovering damage to start the process. Choose one with long time experience, positive online reviews and most importantly, 24/7 service specializing in emergency restoration. The quicker the better, as long-term damage leads to secondary and much more costly issues like structural damage and mold growth.

*Call your insurance company and take a record of the damages. Being able to keep thorough records is a great way to keep things organized, both on your behalf and on the behalf of your insurance company. Taking photos, videos and keeping a list can keep you from forgetting about anything amidst the chaos. Every insurance policy has different coverages for different situations. Calling your insurance carrier promptly will help speed the claim process and restoration time frame up. Many have 24 claims centers as well.

*Open windows and doors if possible. Reducing drying time is key for reducing the overall damage, so if you can safely do so, opening windows and doors in addition to wiping up water is a great way to take some moisture out of the equation.

If you have water damage in your home due to a burst pipe, ice damming or appliance malfunction, you can count on us for quick restoration assistance. Contact us at any time, 24/7 no matter the day or the disaster. SERVPRO of Kingston/New Paltz is always here to help.

Resources to Help You Choose the Right Commercial Services After a Disaster | SERVPRO® of Kingston/New Paltz

1/8/2021 (Permalink)

Don't choose just any commercial restoration company for your business! Select a partner with a proven record of excellence in damage restoration.

When it comes to your Ulster County business, it’s essential to have any commercial restoration work done right. Whether your business needs help cleaning up after a fire, a busted pipe or another disaster, business owners should look for a partner that can do the work from cleanup through restoration and do an excellent job at every phase.

But when the time comes to choose a commercial restoration partner after a disaster, it can feel overwhelming. After all, the issue you’re dealing with impacts your livelihood and success. That’s why it’s a good idea to put some thought into it beforehand.

Taking the First Steps

If you’re dealing with a disaster, this advice from the Insurance Information Institute can help you get the process started:

Reach out to your insurance company. As soon as you realize your business is damaged, this step can help you get the process rolling.

Make sure your space and records are secure. Don’t leave your business and essential information vulnerable.

Make a list of damaged assets. You’ll need this information for the insurance company.

Take pictures, if you can. Debris and destroyed items may need to be documented.

Choosing a Restoration Partner

You’ll also want to choose a company to work with that can meet your needs and provide you and your business with exemplary service. Here are some of the things to look for when you’re choosing a commercial restoration service:

Find a company with highly trained experts using the latest technology. You’ll feel better knowing that the people working on your businesses have the training and certifications needed to deal with disaster cleanup. You’ll also benefit if they have access to technology to make the cleaning process faster and easier.

Choose a partner with excellent customer service. Communication is vital when your business suffers a disaster. You’ll want to work with a team who answers the phone when you call—who is available when you need help.

Select a team that understands disaster cleanup. Many companies can do regular cleaning around your business, but it takes special training and skills to handle a fire, storm or another type of disaster. Be sure the company you choose is experienced in restoration work that goes beyond cleaning.

SERVPRO of Kingston/New Paltz has been helping Hudson Valley businesses recover from property damage for 29 years. We’re here to help 24/7 at (845)255-4334.

Natural Gas Furnace Safety Basics to Help Prevent Winter Fires at Your Ulster County Business

1/6/2021 (Permalink)

Extra fire safety in the winter time is a must for any Ulster County business!

Winters can be long and cold, especially in the Hudson Valley. While most businesses find themselves turning up the heat during the cold months of the year to accommodate for drafty doors and windows, it’s especially important to help keep everyone safe as well during our cold, snowy winters.

Natural gas furnaces have become more popular in recent years because they provide steady heat and can be both affordable and efficient options. Since a lot of businesses are housed in old homes and not necessarily a large commercial structure, residential gas furnace safety measures should be followed. Take care to learn the type of furnace your company or property has so you can stay ahead of the maintenance.

However, if you choose a natural gas furnace, then you’ll need to remember to take some safety precautions that aren’t necessary when using electric heating.

Making Your Property Safer with a Natural Gas Furnace

Here’s what you need to know about heating with natural gas:

Be sure you have carbon monoxide detectors installed. These inexpensive detectors are a vital safety feature for any building with natural gas heating. They detect carbon monoxide, which is odorless before it becomes dangerous to humans. Many are combination smoke detectors/carbon monoxide detector and are an efficient way cover all the bases for detection.

Keep anything flammable away from the furnace. To use your natural gas furnace safely, it needs to be clear of papers, wood, fabric and debris on all sides. Also, consider sweeping around the furnace on a regular basis, so the area stays clear. Don’t store items like paint cans and chemicals near the furnace, keep cardboard and storage boxes away and on shelves. Avoid propping up ladders, shovels and other maintenance tools on the furnace as well.

Check your filters regularly. Looking to see if your filter needs to be changed once a month is enough to make your furnace safer.

Don’t neglect regular service. Even if your furnace is working, it’s worth having a heating and air professional take a yearly look at it to let you know it’s in good shape. This is a great way to also catch issues before they become more expensive repairs.

Evacuate the building if you smell natural gas. Most people note that natural gas smells like rotten eggs. If you notice this odor, shut off your gas and leave the building. Call 911 to report it and follow their instructions for safety and the next steps. Then call to have your unit serviced and the gas leak found and repaired asap.

If you’re dealing with any type of fire, water, sewage or storm damage to your business, don’t hesitate to call SERVPRO of Kingston/New Paltz. We’ve been the LOCAL experts in commercial property remediation for over 29 years. We’re available and here to help 24/7 for any emergency.

The Way Water Damage Incidents Are Classified and Categorized In Your New Paltz Home or Business

12/16/2020 (Permalink)

Every water damage situation is different. Contact the local experts at SERVPRO of Kingston/New Paltz today no matter what type of damage!

Water damage is always a serious and frustrating thing to discover in your business or home, but did you know that all water damage events are not considered equal? There are some types of water damage that are not as severe as others, and while any water damage should receive professional attention, the restoration work can range from minor to extensive.

Water damage is divided into classes and categories—the classes have to do with the amount of water and how densely the impacted area is soaked, while the categories have to do with the type of water causing the damage.

Below, we will take a look at both so you can be better prepared when your restoration team arrives.

The Classes of Water Damage-

Class One Water Damage: Class one water damage impacts a small area of a room and low-absorbent materials such as wood, tile or concrete.

Class Two Water Damage: Class two water damage impacts an entire room and has soaked into materials such as carpets or cushions but does not rise higher than two feet up the walls.

Class Three Water Damage: Typically from overhead sources such as burst pipes, class three water damage will saturate insulation, walls, carpets and subfloors in an entire room.

Class Four Water Damage: This water damage refers to specialty situations, such as when plaster, hardwood, brick and stone are impacted by water damage in any regard.

The Categories of Water Damage-

Category One: Category one water, often referred to as clear water, is water from any sanitary source such as a faucet or toilet tank.

Category Two: Also known as gray water, category two water comes from washing machines, drains or dishwashers, and contains contaminants that can be harmful if touched or ingested.

Category Three: The most dangerous of all types, category three or black water, is sourced from sewer backups or floodwaters which have become contaminated or category one or two water that has been allowed to sit for some time.

No 2 water damages are the same. Each class and category are analyzed carefully and then a custom strategy of remediation to your contents and structure is planned and executed. 

If you have water damage of any kind, we can tackle it. Contact our expert restoration specialists at any time to report your repairs or just to learn more. SERVPRO of Kingston/New Paltz will help make it "Like it never even happened."

Think Ahead and Prepare Your Port Ewen Business for Disaster

12/16/2020 (Permalink)

Having a plan in place for disaster recovery for your business can help you get back on your feet again efficiently and effectively!

It's vital to have an Emergency Plan in place should your business ever suffer a disaster!

Experiencing a disaster like storm damage, a fire, or a long-term, unexpected closure, as a business owner, can be a massive issue. There are so many questions about what to do and how to recover, with the priorities being to ensure everyone’s safety and if or how to continue operations as quickly as possible. 

To help avoid being overwhelmed after a disaster strikes, it’s important to have a plan in place now for how you can handle a disaster that impacts your business. Planning in advance can reduce the damage a disaster causes, keep your staff safer—and most importantly, help you in reopening quicker after the danger passes.

Take a look at these strategies for success:

Reduce the Damage a Disaster Causes to Your Business 

Disasters can cause major damage to businesses even when the owners do everything right. Accidents happen, weather occurs, but a little bit of planning can help reduce the losses:

-Make copies of important documents and keeping them in a secure, offsite location so you don’t lose anything critical due to flooding, fires or other scenarios.

-Creating a technology-focused disaster plan can help you protect any electronics in the workplace and recover your digital files even if your main computer systems are impacted by the disaster. 

Increase the Safety of Your Workplace 

All employers should have a written and tested emergency plan in place. Communicate it to staff as well, they are the best testers of an emergency plan and can offer valuable feedback. Train employees on the protocols and procedures of a disaster, as well as assigning people with roles and responsibilities. Ask them for revisions or additional input to help you execute a safe emergency evacuation. This, in turn, increases the safety of your workplace and helps ensure that everyone in the building feels prepared and understands how to be safe in extreme situations. 

Decrease the Time it Takes to Reopen After a Disaster 

The most important reason to prepare for a workplace disaster is helping to shorten the time it will take you to reopen. The Small Business Administration states that 25% of small businesses do not reopen following a disaster. If your business is your livelihood, that can be positively devastating. Do what you can in advance to prevent damage and have a plan in place for restoring your property and recovering following the disaster and your business can reopen quicker.

If you’re planning ahead to help protect your Ulster County business from a disaster, give SERVPRO of Kingston/New Paltz a call to learn more about our commercial restoration processes and how we can help you recover quickly and get your business back on it’s feet. "Like it never even happened."

How to Tell If Your Kerhonkson Basement Has Water Damage

12/14/2020 (Permalink)

Don't stress if you find water damage in your basement, call the local experts from SERVPRO of Kingston/New Paltz! We're always here to help!

Whether finished or unfinished, basements are a great way to provide extra storage and square footage to your home and often serve as access points for plumbing, electrical and other household systems as well as extra living, sleeping or playing space. While basements are quite convenient, they also suffer the unfortunate reputation of being harbors for water damage—but fortunately, that does not have to be the case.

It is estimated that around 60% of homes with basements experience water damage, but do not let that scare you. Knowing what to look for in regard to basement water damage is simple and can help you catch small problems before they morph into major issues.

What to Look for to Find Water Damage in the Basement:

Condensation in the Area-

Condensation is what happens when warm, humid air comes into contact with cool surfaces, creating water droplets where it does. Condensation in the basement often appears on pipes, metal and appliances, though it can also be present on ceilings or walls or windows. If you have condensation in your basement, it generally means that the air is too humid, which could point to there being a moisture issue somewhere in the vicinity.

White Spots on Walls, Floors or Ceilings-

When water seeps into an area and then evaporates, it can leave behind white, chalky marks that are made up of the minerals the water contains. This generally means that water has been seeping in through the walls or the floor and is then evaporating away. If you notice any cracks or fractures in your basement walls, this is often where water will be able to seep in and create damages.

Wet Spots on the Floor-

Just as water can seep in through the walls, it can also work its way up through the floor and seep in that way. While this might not result in full-on puddles, you will generally be able to see evidence of wet spots on the floors, which are often especially prevalent after heavy rainfall. This can create musty odors, mold and a humid environment that should be addressed.

If you experience water damage in your basement or anywhere else, we are here to help. You can get in touch with us 24 hours a day, 7 days a week for any type or size water damage.

How SERVPRO Helps If You’ve Had a Fire in Your Kingston Home

12/9/2020 (Permalink)

Call SERVPRO of Kingston/New Paltz when you've suffered a fire in your home.

Having a team on your side after a disaster and knowing what will be done to restore your home can help relieve the overwhelming feelings after a fire.

SERVPRO of Kingston/New Paltz is always here to help when a fire strikes.

Any time of year is a good time to practice fire preparedness, but homeowners should be especially careful during the winter months. The highest number of home fires occur in the winter, with December being the peak.

Planning for a fire in advance is one of the best ways to keep yourself and your loved ones safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do after the fact can also provide valuable peace of mind. That is where picking a restoration company in advance comes into play.

The Process of Fire Restoration

When you pick your fire restoration company in advance, you want to know that you can call them any time of day and have them respond quickly. Your call will be answered by a live agent, ready to take your information and get help on the way. Not only do we guarantee that for our clients, but we also guarantee that we will send highly trained and experienced technicians to the scene who are well-versed in a variety of cleanup scenarios. Here are the ways we can help:

Structural Cleaning

Correctly repairing a home’s structure after a fire is essential, and it is something we take very seriously. We will work directly with your insurance company for a stress-free claims process and create a custom strategy of remediation. By first performing testing to determine the true extent of the damage, we will then move in with our specialized equipment and begin the restoration process. We handle all forms and level of fire damage, water and extinguisher damage, soot removal and cleaning on walls, doors and floors, and get all surfaces gleaming clean and ready for fresh paint.

Contents Cleaning

With our restore vs. replace mentality, our goal is to bring your home and personal effects back to preloss condition. Restoring contents is typically less costly than replacing all your belongings and allows you to keep the things you already own. We have both wet and dry-cleaning procedures and equipment to ensure each item gets the care it needs, from art to area rugs and most things in between. A full cleaning and deodorizing ensure the items are still safe to use and do not have any lingering odors.

Deodorization Services

The smoke and soot left behind in the air after a fire are harsh and sometimes acrid odors due to the chemicals and compounds in combusted material. We utilize air scrubbers to take care of these particles, not only removing acrid odors but improving air quality once again throughout your household.

Trust the local restoration company that has been restoring your Ulster County community for over 25 years. If you’ve been affected by a fire of any type or size, we’re here to help you recover 24/7 and will make it "Like it never even happened."

Mold Can Grow in Your West Hurley Home Even in The Coldest Temperatures of the Winter!

11/20/2020 (Permalink)

Confused about mold? Call the local pros in mold remediation, SERVPRO of Kingston/New Paltz!

Sometimes you’ll be able to see it, sometimes it can be hiding behind a wall, but mold has a smell that is always distinctive. At times, all you might be able to notice is an earthy, dirty, “off” type odor where it most definitely shouldn’t be. However, mold growth, or microbial growth ALWAYS stems from water damage. So, if you’re able to pinpoint an area where there might be a leak or perhaps an older damage that got out of hand, get to the source of water and have that repaired as soon as possible.

Mold can’t be remediated until its environment is no longer inviting. Though these mold spores naturally occur in the air, an ideal place for it to thrive is damp and above 55 degrees so a basement, crawl space, attic, hot water heater area, toilets, sinks and bathtubs or near a pipe behind a wall, are all good places to start looking. Even circumstances like previous ice damming or a burst pipe can lead to mold growth if the area of damage wasn’t dried out properly to start. No matter the type of structure, commercial or residential, mold can be a nuisance. Our mold remediation technicians see cases of mold throughout every season in the Hudson Valley, it’s not just an issue in the warmer temps.

Contact your insurance company as soon as you notice it too, there are damages that may be covered under your policy depending on the source. Coverage varies from policy to policy and company to company so speaking with your local insurance agent should get you a direct answer whether to file a claim or not. Regardless of that, we’ve got the trained and certified mold remediation experts to handle any type of microbial growth condition you’re facing.

Not all mold is the same, there are distinct characteristics to each spore and therefore to its treatment for removal. A mold assessor, or mold tester is the best way to pinpoint the type of mold you’re dealing with and from there we will come up with the best strategy to remediate it from your home or business.

We understand there are many questions and worries that come discovering mold. SERVPRO of Kingston/New Paltz are the local experts in the industry utilizing the latest technology and products to mitigate mold damage. Our staff will walk you through the process and help ease your worries and our free estimates conducted by our trained professionals will guide you in the right direction to getting the problem solved.

Making property damage "Like it never even happened," since 1992. Call us at 845-255-4334.

The First Steps to Handle Fire and Smoke Damage at Your Kingston Home or Business

11/18/2020 (Permalink)

Time is of the essence when dealing with a property fire. Call your insurance company, then call SERVPRO of Kingston/New Paltz!

What to do, who to call and how to deal with any kind of fire damage brings on a whole set of emotions, choices and decisions that you most likely haven’t had to deal with before and can leave you feeling overwhelmed.

SERVPRO of Kingston/New Paltz is here to help you every step of the way in terms of what to do and not to do in case of a fire. Once the firemen have deemed it safe to go in (in some cases they won’t) and you’ve called your insurance company to file a claim, here are some important things to consider in this situation:

-DO NOT attempt to consume and food or beverages that have been stored close to fire, heat or water damage that might’ve stemmed from the fire suppression. They could be contaminated. Even if the fire was on the other side of the house, smoke and soot will ALWAYS travel and end up inside cabinets, in drawers, even inside closed closets. Soot is made up of tiny carbon particles created by incomplete combustion of fossil fuels (wood, oil, coal, and more). It contains lots of acids, as well as chemicals, metals, soils, and dust. None of this should be ingested and therefore…..

-DO NOT wander around inside the property. Keep your movements limited to help prevent soot particles from getting embedded into upholstery and carpet. Keep your hands clean to avoid further soiling. It’s understandable you’ll want to remove valuables, important papers and the like but this should be done as quickly as possible and with the smallest amount of traveling in and out of the house as possible.

-DO NOT turn on ceiling fixtures, they could’ve gotten wet or damaged and could cause electrical shock. In most cases, the electric has been turned off anyway as to not be a danger for the firefighters. Even if you still have electric, that ceiling fan will only make the soot and smoke fly around more.

-DO NOT attempt to clean carpets, garments, electrical appliances, walls or painted surfaces BEFORE contacting your insurance company AND SERVPRO of Kingston/New Paltz professionals. It’s likely that your insurance company will instruct you not to touch or clean anything, they have an investigation of their own to do.

Once permitted to do so, our trained and certified fire damage restoration techs utilize the most innovative equipment and most effective methods of cleaning smoke and soot from everything in your home, including electronics, paperwork, photos and artwork. Our goal is to restore versus replace. Let our teams take care of the hard part, it’s one less thing for you to have to consider in a time like this.

We will work directly with your insurance company to help get your home and life back to preloss condition as effectively and efficiently as possible. You’ll be amazed at how clean, fresh and back to normal your home or business can be using the experts from SERVPRO of Kingston/New Paltz.

Call us 24/7, we’re always here to help.

Understanding Common Fire Risks of Winter in your Ulster County Home

11/17/2020 (Permalink)

Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Kingston/New Paltz is always here to help!

Its always wise to consider how to implement fire safety tactics into your daily life regardless of the time of year, but during winter, it is even more of a concern. Winter is the top time for house fires to begin according to the Red Cross, but by being aware of the risks, you can reduce your risks tremendously.

As people cook and bake more, there is an increase in kitchen-related fires every winter season. Additionally, the use of space heaters, fireplaces and holiday decorations all present fire concerns that are worth noting—but by understanding where the risks lie, you can be sure to have an enjoyable winter while keeping fire safety as a top consideration.

The Top Risks of Fires Around the Holidays

Keep safe when cooking. Gatherings with large meals and baked goods are synonymous with winter, but as the usage of kitchens increases, so does the likelihood of house fires. Cooking is always a leading cause of house fire incidents, but you can protect yourself by practicing fire safety every time you turn on the stove. Staying aware of the location of flammable items such as potholders or dish towels and always keeping a fire extinguisher handy can go a long way towards safety.

Heat the house with proper precautions. Warming up your home with the use of a space heater or fireplace is a great way to save on your heating bill, but it is important to always be safe when you do so. Space heaters are much safer than they once were, but only if you are using models equipped with proper safety features. Whether you use a space heater or a fireplace, never leave them going while unattended and always keep flammable items far away from the heat.

Decorate with care. When adding festive, holiday cheer to your home, electrical wiring can be a concern after sitting in storage for the rest of the year. Lights cause many Christmas tree fires each season, which is why it is important to check for frays in the cords and never overload outlets with multiple strands of lights at once.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and get a quick response from our certified restoration technicians. 

A Look at the Different Types of Floods That Can Cause Damage to Your Home | SERVPRO® of Kingston/New Paltz

11/13/2020 (Permalink)

Living in the Hudson Valley doesn't protect us from all flooding, stay in the know and be prepared.

Flooding is an extremely dangerous weather event, while you might not think it can occur in Ulster County, it can and does, and can happen when least expected.

However unlikely floods might seem, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In the easiest terms, floods occur when there is too much water, let’s look at the various types of floods and why they happen.

There are 5 major types of floods that can occur due to different conditions. Each can be destructive in varying ways and they can cause issues for those impacted by them in vastly different ways.

Types of Floods That Can Lead to Damage to Your Ulster County Property

-A River Flood

A river flood can happen when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow. Living near the Hudson River and its many tributaries, we’ve seen some disasters from their banks overflowing.

-A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

-Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood. There have been a few notable hurricanes in our area that have caused considerable storm surges. Remember Super Storm Sandy?

-Inland Flooding

When a rain-producing storm lingers over an area for a long time or heavy rains fall quickly, inland flooding can occur, creating too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

-Flash Floods

The most dangerous type of flooding, flash floods usually occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is due to the lack of notice and preparation or evacuation time.

If your home, property or business has received any damage due to a flood or another incident, we are here when you need us most. You can reach us 24/7, we’re always here to help and faster to any size disaster!

The Seamless Way to Get Your New Paltz Business BACK to Business After a Disaster

11/13/2020 (Permalink)

There's no need to call anyone else when your business has suffered any sort of disaster. No matter what and when, we'll handle it all!

Commercial property disasters always have a way of happening. Some can be biohazards like viral illnesses, some accidental, some due to appliances or electrical issues, some weather-related and some due to back-ups. COVID-19 exposures, storms hitting hard, pipes breaking, structural problems from flooding, electrical fires occurring, sewage drain back-ups happening are all problems that occur more often than you think in Ulster County.

SERVPRO of Kingston/New Paltz is ONE phone call away to get you back to business quickly following any kind of damage. Our experienced LOCAL professionals offer countless and customizable strategies for disinfecting, cleanup & restoration services for any type commercial property, no matter the size or the damage.

Our teams are ready and always here to help, 24/7. Having been a local business since 1992, our pros have extensive experience at restoring commercial properties to preloss condition in an effective and efficient manner. We understand how crucial it is to get back up and running as soon as possible and will work directly with your insurance and with your schedule and/or restrictions to get the cleanup, disinfecting, mitigation and restoration done right the first time.

If you’re concerned or have questions in regard to COVID-19 preventative-based cleaning services and having a plan in place with us for sanitizing your business for confirmed exposure cases, we’re the only call you need to make. We’re certified in biohazard remediation and our products are approved by the CDC and the EPA for effectiveness.

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified. The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. We have a network of strategically positioned storm teams on standby should a disaster strike near you.

Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

It doesn’t matter what size business you have; a disaster is a disaster and the interruption can be detrimental to you and your employees. Let us help you mitigate the damages quickly to get back on course for success and back to business fast

Everything you need to get back to business, "Like it never even happened."

Call 845-255-4334, our teams are always ready to help 24/7.

SERVPRO of Kingston/New Paltz Has What it Takes to Handle Any Size Damage!

11/12/2020 (Permalink)

No matter what the damage, SERVPRO of Kingston/New Paltz has the experience and equipment to handle it!

No matter if it’s residential or commercial in size, no two water damages are the same. It could be the result of a pipe burst, an appliance malfunction, a leak from a hot water heater, maybe an HVAC unit on the roof of a building or a flood, each one must be remedied in its own customized way. SERVPRO of Kingston/New Paltz has been restoring water damaged properties since 1992 and has been the cornerstone of our local business to this day.

For commercial damages that affect a greater area, our professionals have the experience and the specialized equipment to get it done the right way, the first time. We make sure that extensive and ongoing training is always a top priority for all staff members as well as possessing the necessary tools on hand. This eliminates waiting for specific tools or personnel to arrive from elsewhere and helps make the mitigation process seamless and efficient. This in turn, helps the insured keep remediation costs down and re-open their business quicker or in a residential base, get the family’s home back to preloss condition faster.

For example, when there’s a large amount of insulation in a basement or crawlspace that’s been saturated by a burst pipe, it needs to be removed cleanly and safely. Our professionals utilize an insulation vacuum to make this type of job quick and effective. Using this machine helps contain the affected insulation in an easy to dispose of fashion and can be utilized outside to decrease space restrictions.

For large water damages that need to get dried out, like an auditorium, arena, or commercial structures, we use a powerful industrial machine called a Desiccant Dehumidifier. Desiccant dehumidifiers utilize chemical attraction instead of condensation to remove water from the air. Because they do not use condensation, they are not limited by low dew point temperatures, and produce the lowest vapor pressure of any dehumidifier. Portable desiccant dehumidifiers work best in cool and/or dry environments. The cooler and drier the air going into the desiccant, the drier the air will be coming out.

Additionally, we are Large Loss Certified,. Should a storm or disaster affect an area, we are able to call in many additional resources to help everyone get back to normal quickly. 

If your home, property or business has suffered any level of water damage, call the local pros who have been taking care of properties for over 28 years. We’re available and ready to help 24/7, and we’ll make it "Like it never even happened."

Indicators That Your Kingston Home May Have Been Damaged by a Storm

11/6/2020 (Permalink)

Knowing what damages to look for after a storm will help get the damage remedied faster!

Severe weather can be a frightening thing for your family to endure, and cleaning up in the aftermath may feel overwhelming. Rain, wind, hail and water can all damage your home during a storm, but unfortunately, this damage may not always be evident and can cause even more issues the longer it remains unnoticed.

Knowing what to look for is key when determining if your home has sustained any storm-related damage, so below we will go over some top indicators that severe weather may have created an issue.

What to Look for After a Storm to Check for Damage

-Make Sure Your Roof Still Looks Intact

Wind, hail and debris can all cause damage to your home’s roof, which is one of the most common places that storm damage will manifest. In most cases, your homeowners’ insurance policy will cover this damage, but it is important to catch it early to prevent leaks and water damage from developing. Once the storm has passed, go outside and do a visual inspection of your roof from the ground, being sure to look for things like missing shingles, debris on the roof or pockmarks from where hail has struck, as these might indicate a bigger problem.

-Check for Standing Water Around Your Home

If water is not able to properly drain away from around your home, it can seep in and cause significant water damage to your foundation, basement or crawlspace. Check for any standing water around the home shortly after the rain subsides to determine if this may be a concern.

-Look for Ceiling Discoloration

Ceiling discoloration is another indicator that something has gone awry, especially if it occurs after a heavy rain shower. Ceiling discoloration is a common sign that there is water leaking from somewhere up above, so it may mean that a storm has led to a leak developing. This is extra common on areas of the ceiling that are upstairs or right below an attic, as this is where leaks are commonly located.

If you have damage to your home due to a storm, do not hesitate to reach out to us. You can get in touch with us at any hour damage and receive a quick response from our expert storm restoration technicians.

Fire Safety Tips Just in Time for Cozy New Paltz Winters

11/6/2020 (Permalink)

Space heaters and fireplaces are wondering as heating alternatives but they require smart fire safety to avoid a disaster.

As fall marches on to the holidays in Ulster County, and we begin preparing our homes and our outdoor spaces for winter, it’s important that you give some thought to fire safety efforts to complement the season. Many fire safety tips will be the same as the ones you should be cognizant of throughout the year, but as the weather gets colder, there are other elements to consider.

The fact is that property fires happen more when the weather turns cooler, often due to the use of heating appliances, more candle use, fireplace and chimney issues, extra cooking during the holidays and home décor becoming a fire hazard.

Here are some key tips to help you and all family members stay safe from these risks.

Stay Safe with Space Heaters-

When it turns chilly, many of us will reach for the space heaters before turning our central system on. While space heaters can be used safely, they are a leading cause of household fires because of how often they are used improperly. Be sure to keep a three-foot buffer around heaters that is free of flammable objects, and always unplug them if you are not in the room. Do NOT use an extension cord or power strip, plug it directly into the wall.

Smart Candle Habits-

Candles are cozy, smell great and really help give a holiday feel, but they can also be dangerous. As warm and inviting as candles are, they do still contain an open flame—meaning they do present a level of risk. It is best to never leave candles unattended when lit and to extinguish them before leaving the room. Also be certain that there are no flammable items near a candle that could potentially catch fire if the flame burns too high. Holiday décor or any home décor can be a fire hazard if placed too close to a candle.

Keep Your Fireplace Functional-

If you have a fireplace, make sure you get it inspected before ever lighting a fire in it. There are many issues that can develop with chimneys that can cause smoke or fire hazards inside the home. Always use a fireplace grate to avoid any accidents and never leave a fire burning unattended. Make sure it’s extinguished properly before going to bed and put any ashes in a metal container with a lid that can be stored outside, at least 3 feet away from your home.

*If you’re using a wood stove, have your chimney inspected and cleaned each year by a professional. · Keep anything that can burn at least 3 feet from the stove. · Do not burn paper in your wood stove. · Before you go to sleep or leave your home, put the fire out completely.

If you have had fire damage in your home or business, we are here to help!. Call us 24/7 and our certified fire damage restoration technicians will start the damage remediation process right away.

Contact us at any time, we’ll help make it "Like it never even happened."

Commercial Fire Damage Restoration for Your Ulster County Business

11/6/2020 (Permalink)

Planning in advance for a fire at your business is highly recommended to help the reopening process go quicker.

If your business or commercial property has suffered a fire, there are many things that you as the owner will need to consider as you work towards getting the doors reopened again. It is crucial that you implement a reopening plan quickly so you can get your business operating, minimizing your lost revenue and the overall impact of a fire on your business—but as you do this, there are several special considerations to think of.

Fortunately, SERVPRO of Kingston/New Paltz is the leading commercial fire restoration company, we are experienced, certified and well-versed in all the things you must consider as you pursue the full restoration of your commercial space and we are here to help you navigate a challenging time. Read on to learn more about how we can help you get back to business quickly.

Thoughts for Reopening Your Business After a Fire

How Large Is the Restoration Job?

Depending on your industry and the size of your commercial space, a fire restoration job may range from a few hundred square feet to a full warehouse and administration areas, so it is important that you choose a restoration company that can handle any size job you bring to them. Fortunately, our elite Commercial Large Loss Division that is well-versed in commercial restoration jobs of every size and here to support you every step of the way. No job is too large or too distant, our emergency response teams are strategically placed throughout New York so no matter where the disaster, you can count on us to be there.

How Will I Handle Insurance?

As a business owner, you already have some different types of insurance in place, but you should always be sure to have adequate fire coverage for your business, whether you own the building or rent a space, as fires are one of the leading causes of business closures. If you do have a fire, contacting your insurance company immediately after safety is restored is key, so you can begin the process of filing a claim as soon as possible. If you work with us for restoration, we will work directly with your insurance company on your behalf throughout the process, one less thing to have to worry about while your business recovers.

How Soon Can I Reopen?

While every fire damage is different, reducing the amount of time your business has to remain closed after a fire is your main priority, and ours as well. We understand that time is absolutely of the essence when your business must remain closed for restoration, so we will work quickly to get the restoration done as soon as possible.

If you have a fire at your business, do not hesitate to give us a call at any hour. Call us 24/7 for a rapid response, we’re faster to any size disaster!

How We Can Help When You Have Water Damage at Your New Paltz Home

11/6/2020 (Permalink)

We've got your back 24/7 for all water damage emergencies!

A burst pipe at 11pm is a nightmare to deal with, but SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with any kind of water damage, immediate action is crucial for several reasons. A delay of a just a few hours can increase the severity of the water damage and can cause secondary damages to occur like structural issues and mold growth.

We Answer the Phone Ready to Help No Matter the Time

We understand that when you call us, you’re probably feeling overwhelmed, stressed, and nervous. There’s a ton of questions you don’t know how to get answered and the feeling of not knowing where to even start. We have the experts to guide you through this crisis and we have the specific water damage training, certifications and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's been the cornerstone of our business for over 28 years.

Here’s What to Expect-

When you call, our local staff will ask important questions regarding your water damage emergency. This will help us determine pertinent insurance info (if available), vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Has the cause of loss been fixed?
• Is there electricity and heat available on site?

About SERVPRO of Kingston/New Paltz-

Our company specializes in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our professionals are trained and experienced to handle sewage issues, mold problems and other biohazards as well as COVID-19 cleaning on either a preventative level or for a confirmed exposure. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our goal is to restore vs. replace and get you back to preloss condition quickly and effectively.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

How to Avoid Frozen Pipes In Your Vacant New Paltz Home

11/6/2020 (Permalink)

Some key preventative measures can save your vacant home from a frozen pipe disaster in the winter.

Perhaps you own a rental property or maybe you live at your home in New Paltz seasonally, but regardless of how often the home is occupied or not, preventative steps must be taken each winter to avoid pipes freezing and bursting. It's important to have it winterized or take precautions against the extreme elements the Hudson Valley throws at us in the winter months.

Follow these tips to avoid a major and expensive disaster in your un-occupied home! 

While there are always unforeseen issues that can happen, like appliances failing or storm damage, it's the water that causes the most damage. Water will ALWAYS get into everything, forever seeking a way out is the name of the game. As we say in the remediation industry, "water always wins."

Couple of key tips for your vacant property to help stave off water damage:

-Don't turn the heat off in the colder months, keep it set to at least 55 degrees and make sure you’ve had an oil delivery or are on a schedule for a rotating one if needed.

-Protect your pipes like wrapping them with pipe insulation, keeping windows and doors sealed and emptying outside spigots and water sources. Any additional insulation around windows and door is always helpful. Additionally, caulking or weather stripping around pipes leading outside could mean a big difference in temps too.

-Have your furnace, heating systems and hot water heater maintained regularly by a professional. All too often, our restoration technicians see these systems fail in the winter for various reasons and they can cause significant water damage and secondary issues like structural problems and mold growth.

-Have someone check on your house regularly for any issues, making sure to pay attention to mechanicals, pipes and leaks. Make sure to leave them with all pertinent service provider information (like the plumbers, the oil guy, the hvac person). The last thing you want is to be notified from 500 miles away that your house is now an igloo or has water gushing out of the windows.

- Speak with your insurance agent before the winter about tips they have and make sure your policy is where it needs to be. If you have a sump pump in the basement or crawl space, make sure you have the necessary coverage for it should there be a system failure. In the event of a power outage, a back-up generator can keep the sump pump going but you certainly don’t want that running with no one to monitor and refuel it.

-Keep our name and number in your phone and taped to your fridge if anyone ever needs it on your behalf.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 28 years, we're here to help 24/7 with certified technicians, extensive experience and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

How to Prevent Mold Growth in Your Highland Home

11/6/2020 (Permalink)

Preventing mold in your home can be easier than you think with these tips!

Mold spores occur naturally in the environment so there is no way to actual eradicate them from the air BUT, mold spores thrive in dark and humid areas, which are perfect homes for microbial growth to spread and flourish. If you have a basement, crawl space or attic, chances are good that you already know how persistent mold can be. 

Due to mold’s possible effects on one’s health, it’s important to try to inhibit any growth of colonies and have it remediated immediately if it does occur. However, having mold in your home does not have to be something you just deal with.

Here’s some great tips for mold prevention for any household space:

1. Reduce Humidity-

Mold loves high humidity and needs it to grow, this is often present in basements (you might notice it around your hot water heater or furnace) and other tight quarters in a home. Try to keep humidity levels within 30 to 50%. A dehumidifier can help a good deal, just be sure to check it often for any malfunctions or needing to empty the water out.

2. Store Soil Somewhere else-

Potting soil, mulch and indoor plants provide spaces for mold to thrive and an organic food source that it needs to keep growing. Keep these items stored somewhere other than the basement to discourage growth.

3. Keep Clutter to a Minimum-

Having clutter, items or debris in an area reduces airflow and ventilation in the room. Reduce general clutter, especially when it comes to cardboard boxes, clothing, fabric and books. Try using plastic sealable totes rather than boxes. Store items away from having direct contact with walls or floors. If you’ve had water damage in those areas, get it dried out and remediated quickly to discourage mold growth.

4. Direct Water Away from Your Home-

Mold spores need moisture to thrive, so ensuring there is as little moisture as possible flowing toward the home will discourage it from growing. Landscaping and drainage paths should be directing water away from the home and not allowed to gather around the structure. Keep an eye on your downspouts from the gutters and other drainage spots during your regular home maintenance. Additionally, foundation leaks can cause problems, speak with a contractor to seal up any leaks or holes in the foundation where water/moisture could be coming in.

5. Don’t Let Leaks Linger-

Leaks provide the perfect environment for mold to develop, and they can cost you an extensive amount of money in wasted water and the costs to treat and remediate it. Neglected water leaks can cause costly structural issues and mold growth, so fixing them ASAP is best. Get a good handle on your homeowner’s insurance policy as well, some leaky situations might be covered, but some may not. No two policies are the same, best to get the clear facts of coverage from your insurance agent.

6. Reduce Factors That Create Humidity

If you have laundry or air conditioning units in the basement, be sure they are properly ventilating to the outside. Avoid carpeting or rugs, which can hold moisture. Do not dry wet clothes in the basement as the air can grow more humid as they dry. Get that dryer vent cleaned yearly to avoid mold spores collecting.

If you’ve discovered mold in your basement or anywhere else in your home, we are here to help! SERVPRO of Kingston/New Paltz has licensed mold technicians on staff. Give us a call immediately to learn about our mold remediation services and to schedule a FREE ESTIMATE.

The Steps of Fire Damage Restoration At Your Esopus Home

11/5/2020 (Permalink)

Knowing who to contact for damage restoration and the steps involved can help reduce the uncertainty afterwards when suffered fire damage.

Any time of year is a good time to practice fire preparedness and revise your family’s escape plan as needed, however everyone should be especially careful during the winter months. The highest number of home fires are in the winter, with December and January being the peak months. Holiday decorations, dried out Christmas trees, electrical issues, candles burning, clogged chimneys, and space heaters running, the chances climb significantly.

Having a plan in place for a fire is one of the best ways to keep you and your family safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do afterwards is valuable and far less overwhelming than being in the dark about it all. Picking the right fire damage restoration company is vital in this process.

What is Their Process of Fire Restoration?

When you pick your damage restoration company in advance, one of the first things you’ll want to know is that you can call them no matter when and have them respond quickly. Not only is SERVPRO of Kingston/New Paltz ready to help 24/7, but we also guarantee that we will send highly trained, certified and experienced professionals to the scene.

No two fires are the same, here are just a few of the ways we can help:

Step 1: Emergency Contact

The restoration process begins immediately when you call us. Our staff will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our certified technicians will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a customized course of protocol and action. We’ll work directly with your homeowner’s insurance for any necessary emergency services and further remediation.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, if needed, we’ll board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

Drying out the structure quickly is key to avoiding secondary damages. The water removal process will begin almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment, proprietary products and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Following a “restore vs. replace” mentality, our teams will clean, sanitize, and disinfect all the salvageable and restorable items and structure that were damaged by the fire utilizing a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. The goal is to salvage everything we possibly can for you, rather than you having to replace everything.

Step 7: Restoration

Restoration is the final step—getting your home back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Kingston/New Paltz has your back every step of the way, from start to finish. If you’ve been affected by a fire, call us right away! We are here ²⁴⁄₇ to help you recover.

Wintertime Thoughts on Indoor Air Quality in Your Highland Home

11/5/2020 (Permalink)

Think about the indoor air quality of your Ulster County home before hunkering down for the winter temperatures!

We’ve been dealing with temps swinging from below freezing to an Indian Summer lately but no matter what, the winter temps will arrive and force us all to shutter indoors and hunker down. Indoor air quality becomes a focus as it’s driven by having to be in closed up environments for a period of time.

The big questions:

1. Have you had your home duct work and dryer vents cleaned this year?
2. Is your gas fireplace/gas stove checked yearly for emissions? Has the chimney been cleaned?
3. Have you had water damage that created a mold problem?

The major answers:

1. Have your air ducts and dryer vents cleaned, yearly is preferable. This can eliminate contaminants like mold and irritants. If you’ve had any renovations or work done in the home or experienced a fire, it’s vital to have the duct work cleaned out. A clogged dryer vent not only decreases the effectiveness of your dryer, traps irritants, dust and debris but can become quite a fire hazard.

-Have your fireplace and chimney inspected and cleaned (swept) as needed no matter if it’s gas or wood, also recommended yearly.

-Any type of water damage should be remedied asap. A plumbing professional and a water damage remediation company will address and stop the problems and therefore avoid secondary damages like mold growth and structural problems.

Some Causes of Indoor Air Pollution:

-Asbestos building products (Usually found in very old buildings and when the materials dislodge or are no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Indoor tobacco use

-Some household cleaning products that have volatile ingredients like bleach and ammonia. (AKA, Volatile Organic Compounds or VOC’s).

SERVPRO of Kingston/New Paltz’s cornerstone of work has been the remediation of water damage, but we also offer both duct cleaning and dryer vent cleaning. Our professionals use a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

Call us today to schedule your duct or dryer vent cleaning and to learn more about how we can help you get your home ready for winter, our estimates are free, 845-255-4334.

Making an Emergency Plan for Your Kingston Business | SERVPRO® of Kingston/New Paltz

11/3/2020 (Permalink)

Contact SERVPRO of Kingston/New Paltz to get your business's complimentary Emergency Response Plan created today!

Emergency preparedness for your business is one of the best things you can do. Having a plan in place will not only help to keep your staff safe and informed, but it will also help your business open quicker following a disaster.

An emergency plan should be comprehensive, easy to understand and shared with employees. It’s important to have all the materials you need at your fingertips in the event of a disaster or emergency in order to take care of the vital steps and phone calls.

Here is an easy guide to making your business emergency plan: 

1. What are the Most Likely Threats?

The first thing to do to prepare your business for an emergency is to understand what types of damages you might be likely to face. If you have a lot of employees or workers in and out and are worried about COVID-19 exposures, if your business is in an area prone to flooding, or if you have a restaurant and are more likely to have a fire, all of these are factors should be considered when making your plan and to be prepared for anything that could cause harm, loss or a need to close the doors.

2. Create an Emergency Response Plan & Share it With Employees

The most beneficial aspect of a disaster plan is that every single employee should automatically know what to do when an emergency occurs. Create a clear step-by-step plan so employees are aware of where they should go for safety, where emergency access and shut offs are for utilities, who they should check in with and what next steps are no matter the situation. Schedule workplace emergency drills so employees can rehearse the actions they will take in the case of a real scenario.

**Let our emergency experts help create a FREE Emergency Response Plan for your business, just give us a call to set it up, there is zero charge to you for this vital snapshot for your business.

3. Determine How You Will Get Back to Business

Workplace emergencies can have a huge impact on a business, almost 40% can fail to reopen following a disaster. It is important to plan how you will get back to business following a disaster by creating a business recovery plan. This should cover topics such as staffing issues, data management, equipment failures, insurance specifications and what commercial restoration company to work with to get your business back up and running smoothly.

If your business has suffered any kind of damage or loss, we can help! We are fully certified in commercial restoration and can respond quickly when you call. Call SERVPRO of Kingston/New Paltz today to make us part of your emergency response plan!

We’re here to help, 24/7! Don’t wait if you’ve suffered any kind of damage at your business, we’ll get you back to normal in no time!

Our Incomparable, Comprehensive Fire Damage Restoration Methods| SERVPRO of Kingston/New Paltz

11/2/2020 (Permalink)

You never have to worry about what to do in the event of a fire at your home or business, we're here to help 24/7 for all fire restoration needs!

When you need fire damage restoration in your Ulster County home or business, it can be difficult to know where to even start. Not only is fire damage on its own extremely difficult to deal with, but because of the way that smoke and soot spread through a home during and after a fire in addition to the water damage caused by the extinguishing process, there are many aspects to consider throughout the restoration process.

After having handled the restoration of fire damage for over 28 years, we are well aware of all that goes into returning your home or business to its pre-damaged state and have created a comprehensive restoration process to handle everything from start to finish. Between restoring, cleaning and rebuilding, we are here to help you after fire damage of any extent.

What to Consider When Looking for Fire Damage Restoration

Will They Handle All of the Damage?

When you call us for fire damage restoration, you can be certain that all of your damage will be handled. Our experienced professionals will work seamlessly with your insurance company to take care of it all. Not only will we handle the charring from the flames, but we will also handle smoke odors, soot residues, water damage and any cosmetic elements that the fire has damaged. From getting fire odors out of your favorite couch to putting on a final coat of paint to make your house feel like home, we are here to help with all the restoration requirements from start to finish.

Will They Get to Me Quickly?

The last thing you want to do after discovering fire damage to your home is have to wait aimlessly for help to arrive. That is why we are here for you 24 hours a day, 7 days a week. Our expert technicians are local, always on standby and ready to respond to calls in the community so you never have to wonder if or when help will ever arrive.

If your home has been damaged due to a fire, you can count on us to handle every aspect of the restoration. Contact us at any time to report your damage and receive a quick response from our expert technicians.

Why You Should Choose SERVPRO of Kingston/New Paltz For Fire Damage Restoration in Kingston

11/2/2020 (Permalink)

SERVPRO of Kingston/New Paltz can be the friend you didn't know you needed when it comes to property damage restoration.

Dealing with a house fire is something none of us ever plan to do, and hopefully, won’t have to. However, as part of a comprehensive fire preparedness plan, knowing what you can do in the event of a fire is key to making a speedy recovery and having the damage to your home handled efficiently and comprehensively. 

When you prepare for a fire, the first thing you should do is make sure your family has a proper evacuation plan in place and the second is to make sure you know exactly who to call if a fire causes damage to your home. Once your homeowner’s insurance company has been notified, call us immediately, day or night, and we’ll take care of the rest.

WHY SERVPRO OF KINGSTON/NEW PALTZ IS DIFFERENT THAN OTHER DAMAGE RESTORATION COMPANIES

You’ll get a live person, every time

When you call us for restoration, you won’t be hitting endless prompts or listening to hold music for long periods of time or made to leave an unanswered voicemail. We have staff waiting to take your call 24 hours a day. You can count on getting quick answers and response time regardless of what time you need to report your damage. We’ll get all the pertinent information and dispatch an emergency response team to you right away so you are not left waiting around for help. Our team of professionals will then walk you through the next steps when they meet you on site or wherever is comfortable for you.

Our Technicians Are Experts in Their Fields

Not only is it our goal to hire the best of the best, but we invest extensively in their training both initially and as an ongoing basis to keep abreast of the newest technologies and certifications. When our technicians respond to your damage call, you can be certain that you will be getting experienced and talented professionals who will be able to fully handle your fire damage with expertise and care.

You Will Receive a Customized and Comprehensive Damage Restoration Plan

We handle many types of restoration, meaning that when you have fire damage, you can count on it being fully restored. Whether the fire has caused structural issues, water damage, extinguisher dust remnants or exterior issues, you can count on us to handle it all so that your home feels how it did before the damage occurred. Our goal is restore vs. replace and we’ll help make it "Like it never even happened."

If you have damage due to a fire, you can count on us for restoration. Call us at any hour for a live person and an emergency response at (845)255-4334.

Is it Flooding or Is it Water Damage Affecting Your Port Ewen Home?

10/29/2020 (Permalink)

Both can cause issues in your home, but it's important to understand the differences between flooding and water damage!

There are quite a few distinct differences between the 2 water events. Here’s some helpful info so you know what your homeowner’s insurance policy will govern as to what is and isn’t covered for remediation and restoration.

*It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have. Each policy and insurance carrier are different, your local agent is a great resource for this type of information.

While the terms “water damage” and “flood damage” are terms often used easily, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help in order to begin remediations to your Ulster County home.

-What Is a Flood? A flood is a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are good that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home (a pipe leak or burst, a malfunctioning appliance or a water line problem).

-You are the only person affected (unless you live in a multi-unit building like a condo or apartment where more than one floor is affected from the source inside yours or their homes).

-The above list of flooding examples isn’t the source of the water

If any of these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

Protect Against Water and Flood Damage 

Regardless of whether the damage is from a flood or from water, you’ll want to do your best to safeguard your home against it.

Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

*Consider a sump pump in your basement if your home is prone to water intrusion. However, a generator back up might be needed in the case of power outages to keep the sump pump working.

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7, no matter the cause. We’ll help make it "Like it never even happened."

How to Arm Your Ulster County Business for Quick Recovery from Water Damage

10/21/2020 (Permalink)

Prepare your business to recover quickly from water damage!

Water damage of any variety at your place of business can happen to anyone at any time. It’s rarely convenient, never at a perfect time and always tricky to determine. Water damage can be as simple as a toilet overflow, plumbing problems or an appliance malfunction but can also be as complicated as a full-on flood, a sewage back up or stemming from fire damage. 

Making sure that your business is as resilient as possible to water damage is a vital way to anticipate, protect your investment and be sure you are prepared.

Ways to Lessen the Impact of Water Damage on a Commercial Level-

1. Look into Purchasing Flood Insurance 

Don’t wait until it’s too late that flood insurance is not included in their commercial policy—and depending on the extent of damages, this can be devastating. The National Flood Insurance Program set up through FEMA provides coverage to businesses to help them recover, and even if you are not in a known flood plain, it might be worth considering the addition of this to your policy just in case. If that isn’t an option for your situation, talk to your insurance agent about other ways you can amp up your business coverage in the event of a water problem.

2. Back Up All of Your Files

Digital filing or paper filing, it’s important that you have everything essential saved in a safe and accessible spot. A sudden flood or a burst pipe can wreak havoc on both paper filing systems as well as office computer equipment and that can be impossible to recover if they become fully submerged in water. Determine the best process for your business to back up its data and keep up with this regularly to make sure you have most recent copies of everything.

3. Get Going on a Restoration Plan

One of the best things you can do is ensure that you are able to start on the restoration process quickly is to have a plan of restoration. This will be a big help in preventing mold growth and other secondary damages from occurring. Be sure you have done your research regarding commercial restoration providers in your area and call them as fast as possible after the damage to your business and get the restoration process started right away. The quicker the better in this case. Removing water, drying out the structure and mitigating other damaged areas as soon as possible will greatly decrease the chances of secondary issues that will become far more costly to handle.

If you are ever in need of commercial restoration for water damage, we are always here to help. Our certified water damage restoration teams are on standby and ready when you need us at 845-255-4334.

We’ll help make it “Like it never even happened.”

How to Evaluate Your Disaster Preparedness as a Kingston Business Owner

10/18/2020 (Permalink)

Investing in disaster preparedness for your business will allow for a smoother recovery in the event of a disaster!

Planning for all potential risks for your business is a wise undertaking for an owner, especially when planning ahead for a natural disaster. For those that are not prepared, natural disasters can be extremely detrimental, causing a loss in revenue and extensive damages to the structure.

By investing in disaster preparedness, you can set yourself up for a smooth recovery following a disaster.

Identifying all potential scenarios may seem intimidating, which is why we recommend that business owners focus on three main categories—insurance coverage, evacuation planning and a restoration plan—to make sure everything is fully considered.

Your Commercial Insurance Coverage

In the aftermath of a natural disaster, many business owners are dismayed to learn that their commercial insurance does not provide as much coverage as they thought that it might. General commercial policies are often not set up to cover the extensive damage a disaster can cause, often excluding flooding and revenue losses explicitly from what is included.

Your Emergency Plan and Supply Kit

When a natural disaster is on the way, you often will not have much time for a reaction. By planning ahead, you will know exactly what to do and can do so quickly. Consider the risks that are the most likely to impact your business, such as fire or severe weather, and tailor your plans with these in mind. Planning for evacuating quickly is crucial, but do not forget to pack an emergency kit for the event that you and your staff must stay put and await assistance.

Your Plan for Restoration and Recovery

Taking measures to reduce the time that your business is closed in a disaster’s aftermath is the best way to limit the negative impacts that it has on your business. Choose your commercial restoration company ahead of time so you can call immediately following a disaster and begin the recovery process. You may also be eligible for disaster recovery assistance thanks to the Small Business Administration, so it is worth looking into that as well.

If your business has been impacted by a disaster, you can contact us ²⁴⁄₇ for guidance on how to begin the commercial restoration process.

Check These Common Spots for Water Damage After Heavy Rainfall at Your Saugerties Home

10/14/2020 (Permalink)

Heavy rains can cause serious water damage. SERVPRO of Western Dutchess County's highly trained water damage pros can fully restore your home.

Sustaining household water damage is an unfortunate event regardless of the type and can be especially disheartening and stressful when the damage itself has snuck up on you. 

Following periods of heavy rainfall, we often have homeowners call in with water damage that may have been going on for ages that they are just now noticing. Understanding how rain can cause water damage can help you be aware of where to check in order to avoid a compounding problem.

Know Where to Check for Leaks Following Heavy Rainfall

Around clogged gutters. Clearing debris from your gutters is best to do every six months as it is a great way to be proactive against water damage. Debris can trap water into your gutters, where it can work its way into your home’s roofline and cause damage over time. This is also essential for winter as ice damming from gutters can cause serious interior damage as well.

Leaks around windows and doors. A home’s exterior seals will wear down with time, which we commonly see around windows and doors. As the seals age, they become less impervious to water seeping inward and damaging the wood and structures underneath. These are common hiding spots for mold growth as well. Mold loves moisture and indoor temps, so keep it dry.

Poor drainage around the foundation. A foundation may be fairly resilient, but if the water is allowed to pool against it, damage can be caused in time. Moisture seeping into the blocks can lead to structural issues later on, but proper drainage can prevent this. Read your homeowner's insurance policy carefully, not all insurance's cover damages from ground water.

Leaks in and around the roof. Any roof has the potential for leaking, even if it is fairly new. While roof leaks can be sneaky, checking for loose or missing shingles as well as any spots of sagging can help you understand if you are at risk for developing one. If you've spotted mold growth in your attic, you've got a leak somewhere. Call a roofer right away to have the source of the leak repaired and then call us to have the mold remediated the right way.

Malfunctioning of a sump pump system. If you have a sump pump, checking up on it and doing your regular maintenance is key. While they are great tools, they can malfunction if not maintained and end up causing serious flooding themselves. A backup generator is important to have to keep the sump pump going if the power goes out

Leaks around chimneys and skylights. Just as with door and window seals, the seals around chimneys and skylights can also start to decay with time. If you have these features, check on them when you check on your roof in order to determine if they might be in danger of leaking.

If you’ve experienced water damage to your home, we are here to help. You can contact us ²⁴⁄₇ and our trained technicians will respond quickly and begin your restoration.

Does Your Staff Know What To Do In An Emergency At Your New Paltz Business?

10/7/2020 (Permalink)

Get emergency help for your business in the palm of your hand!

Emergencies that affect local businesses can vary in extremes from storms, flooding, fires, technical issues, winter extremes to health hazards and structural issues. The very definition of emergency is “a serious, unexpected, and often dangerous situation requiring immediate action.”

As a business owner, you know who to call and where things are in case of a crisis, but do your employees? Let SERVPRO of Kingston/New Paltz help with an Emergency Ready Profile (ERP).

We know how important it is to be ready for whatever happens, that’s been a cornerstone of our company for over 28 years, that's why we are working with local businesses to develop an easy tool with all vital building information, contacts, access locations and photos. This valuable information is free to all businesses and can be completed as both a mobile app for on the go and a convenient binder to keep at your company location.

What is it?

A snapshot of everything you may need to know in case of an emergency. It includes:

• Photos of utility shutoff locations and descriptions (water, gas, alarms, etc.)
• Emergency Personnel Contact Information
• Emergency Protocols (locations, exits, management notification, processes)

Why do it?

• It’s FREE! We do the work for you!
• Concise and comprehensive tool that has all vital information in one spot
• Easy to understand and read for all personnel
• Access Available 24/7

We have completed over 700 Emergency Ready Profiles for other local businesses in the Hudson Valley area. Let us help you be prepared; you never know when disaster may strike! 

Call our office today at (845)255-4334 for more information and to schedule your onsite profile!

The Clear Solution to Keeping Your Ulster County Business Open

10/6/2020 (Permalink)

Let our professionals help keep your Ulster County business clean, sanitized and Certified: SERVPRO Cleaned!

SERVPRO of Kingston/New Paltz's defensive cleaning program gives your business a clear path forward by providing your staff, customers and clients ongoing safety and confidence.

Since businesses have reopened in areas like New Paltz, Kingston, Saugerties, Kerhonkson, Rosendale and Highland, the expectations of visitors, customers, clients and employees who come into our establishments have changed and staying safe and well is the top concern.

The facts are simple: 89% of consumers are concerned about returning to brick and mortar businesses and 40% cite cleanliness as a top concern.*

SERVPRO has developed a program to help keep your business at the new higher standard of clean that is now expected. This pandemic has redefined what it means to be clean and we’ve created a strategy no matter what type or size of business you may have.

Introducing: Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a defensive cleaning program that we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes far beyond what your staff or janitorial services can do.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher quality cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on over 25 years of LOCAL experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, our professionals are trained and experienced in bio-hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the CDC and local authorities. 

Multiple products in our SERVPRO product line carry the EPA-approved emerging pathogens claims. Taking the utmost care while applying disinfectants, we will ensure you and your business are set up to inspire consumer confidence as our communities continue to reopen.

3 C’s – Consult, Clean, and Certify

As a business owner, these are the times of high stakes. You want to partner with a trusted company who has developed an industry leading, proprietary training program, cleaning solutions, and proven remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a customized program to meet your needs. This protocol will be developed based on your business type, size of space, amount of high frequency touch-areas, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products and always adhering to protocols set forth by the CDC. Our employees have years of experience and certifications and go well beyond the scope of work that a regular janitorial staff can do. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.

 **In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your property has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. Additionally, we will maintain the day, month, and year to that proprietary stamp of clean. Your clients, customers and staff will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this high standard. They are looking for safety and confidence that they are entering a clean environment in your local business.

Whether you’re interested in preventative cleaning measures or dealing with a confirmed exposure, we’re here to help, 24 hours a day, seven days a week – even after we’ve adjusted to the new normal in the communities and neighborhoods, we call home.

Call SERVPRO today at (845)255-4334 and let us help you with a higher standard of clean.

* THE HARRIS POLL CONDUCTED ONLINE ON BEHALF OF FAST, BETWEEN APRIL 28 AND APRIL 30, 2020. ABOUT 2,048 U.S. ADULTS AGED 18 OR OLDER PARTICIPATED.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a Certified: SERVPRO Cleaned experience.

Each SERVPRO franchise is independently owned and operated.

Surprising Ways That Moisture Damage Can Occur in Your Kerhonkson Home | SERVPRO® of Kingston/New Paltz

10/6/2020 (Permalink)

There are plenty of ways for water damage to surprise you but being diligent and aware will go a long way in the end!

Generally, when we discuss moisture damage to homes, we are talking about damage from incidents such as flooding or burst plumbing pipes—but it is important to remember that moisture damage can occur in a variety of ways. Just because you do not have a major water damage event such as these does not mean you are immune, and it is important to stay vigilant against moisture working its way into places it should not be.

Fortunately, knowing what to look for can go a long way and help in avoiding secondary issues. If you’re watching out for water damage and catching it early on, it’s key to a smooth and simple restoration process. 

Places to Watch for Water Damage in Your Home

-Around Doors and Windows

While your home may appear to be impervious to the weather, if your seals around the windows and doors leading to your exterior are even slightly damaged, water can begin to work its way in. This will often be evident by discoloration or peeling paint around the frame, which will often get worse when it rains. These exterior seals should be caulked regularly to seal any gaps and keep out any moisture for good.

-Under Any Appliances

Washing machines and dishwashers don’t get moved often, but they are also often sources of leaks in the home. It is important to check under and behind these appliances (as well as any others that utilize water) frequently in order to catch any leaks early on instead of letting them get worse with time.

-In the Ceiling Under Bathrooms

If you have bathrooms on multiple floors of your home, it is important that you are aware of which part of your ceiling is directly under them so you can watch for any leaks to develop. While these leaks are notoriously hard to catch, watching for them carefully can help you be aware of them early on. Look for any sagging, spots or chipped paint directly under where the shower, toilet and sink are located, in case any of the pipes within the walls are leaking.

If you discover water damage or leaking in your home, we are here to help you. You can get in touch with us at any hour to get the restoration process started or learn more. Contact us today!

What To Expect From Water Damage Restoration If It Happens at Your Rosendale Home

10/5/2020 (Permalink)

Don't handle a water damage hassle yourself, call the experts at SERVPRO of Kingston/New Paltz!

No one expects to have to deal with water damage, so it is unsurprising that so many are shocked once it happens to them. But when looking at the numbers, you’ll find that water damage is surprisingly common—14,000 people experience a water damage emergency each day.  

Because there are some health hazards associated with water damage as well as structural or secondary damages, it is important that your property is restored quickly and correctly by certified experts to prevent further complications.

The Steps of Water Damage Restoration

Following water damage, you want to know what to expect from the restoration company that will be entering your home or business. Here are the steps of our water damage restoration process:

1. Emergency Contact
   When you make the initial call to our live 24/7 Emergency Line, you will be greeted by a representative who is eager to help. They will ask you questions regarding the details of the water damage in order to help our technicians know what to expect when they are dispatched.
   
2. Water Damage Inspection
   Our experienced technicians will come on-site to assess the water damage to better understand the extent of damage and the full scope of areas that have been impacted. This allows them to better plan a remediation strategy to facilitate the proper restoration methods.
   
3. Removal and Extraction of Moisture
   To prevent further damage and discourage mold growth, our teams will begin extracting moisture as soon as possible following the inspection. Because mold growth can occur as quickly as 24 hours after water exposure, acting fast is essential for this step.

4. Dehumidifying and Drying
   The pumps and vacuums will remove the largest amount of water, and then our technicians will move in with more specialized equipment to remove the remaining water from the structures of your property via fans and dehumidifiers.
   
5. Thorough Cleaning
   Depending on where the water damage occurred, it is quite common to have personal items and furniture impacted as well. Our technicians will be able to assess what can be restored and utilize scientific cleaning techniques for these items. Using special fogging equipment and antimicrobial treatments, they will also remove odors and treat items to prevent mold growth.
   
6. Restoration
   Restoration of your property to its pre-damaged condition is the final step. Whether this means major reconstruction or minor wall patching, we are able to help you from start to finish.

If you have experienced water damage, we are always here to help! Contact our 24/7 Emergency Line to learn more about our restoration process and get your water damage fixed today.

Winter Weather Will Be Knocking on Your Saugerties Business’s Door Before You Know It, Are You Ready?

10/5/2020 (Permalink)

Make sure your Ulster County business is winter-weather ready!

If you own or operate a business in Ulster County, you’ve probably learned to never underestimate the power of Mother Nature. Most of us remember one horrible winter storm after another, layers of ice that never seem to melt, deep freezes lasting for weeks on end and rock salt and puddles inside your business that you can never seem to get rid of. 

Protecting and preparing your business for the winter is as vital as your home. Here are some great tips to help prepare your business for the upcoming winter:

-Check your property for downed tree limbs and branches. Any type of debris that been tossed around, signs or decorations that have become unsecured can be potentially dangerous when winds hit. Weather such as wind, rain, ice and snow can cause all sorts of things to become projectiles which could cause damage to the property and possibly a person.

-Examine the property's walkways and parking lots for proper drainage to alleviate flood hazards, trip/fall hazards like lifted concrete, potholes and cracks and make the needed repairs quickly to keep those areas free and clear (this is a good idea all year long). Adding any snow or ice to those already tricky conditions can lead to far worse and liabilities you can try to avoid.

-Inspect all handrails, doorways and frames, stairwells and entry ways to address and correct potential slippery or dangerous areas. Install mats or non-slip surfaces and post caution signs where water could be present. Have this area inspected and cleaned several times a day in the snowy/icy months to avoid rock salt accumulation and hazardous puddles. Make sure any potential leak areas have the water diverted away from foot traffic spots.

-Consult a roofer for an inspection, accumulation of ice, water and snow can make for big water damage problems. You’ll want to look for leaks, tears, missing shingles or holes. Don’t forget about gutters, downspouts and roof drains, keep them free and clear of debris as well. Water damage from the roof can make for a large interruption to service if you have multiple floors of water issues.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Kingston/New Paltz about starting a FREE Emergency Ready Profile for your business. All the vital information about your business in case of an emergency, right at your fingertips. Call us today at 845-255-4334.

If you end up dealing with any kind of damage to your business, call our experienced professionals 24/7 and we’ll get you back to preloss condition efficiently and effectively!

Check your Highland Home Regularly for Water Damage

10/2/2020 (Permalink)

Check your home regularly as part of your regular maintenance so you don't end up with a water damage disaster!

It is so important to take proper care of your home in order to preserve its longevity, especially when it comes to preventing water damage from compounding. Water damage can cause unsightly cosmetic issues, but it can also lead to serious structural damage throughout the home.

Doing your own water damage checks is a great way to catch any damage early on so you can get a professional team out to remedy it. This will lessen the damages caused and the overall cost associated with restoration, too.

Kingston Commercial Restoration Services after a disaster- like no one else can- SERVPRO of Kingston/New Paltz

10/1/2020 (Permalink)

When disaster strikes your business, trust the leaders the commercial damage restoration. Call SERVPRO of Kingston/New Paltz 24/7!

SERVPRO of Kingston/New Paltz has been locally owned and operated since 1992 with all areas of property restoration and remediation being the cornerstone of our business.

Our certified restoration professionals have years of experience with properties of every type and unique spaces are our specialty. We are an IICRC certified firm with an A+ rating from the BBB (Better Business Bureau).

From fire and smoke damage to water, sewage or biohazard problems and full reconstruction, we can handle whatever damage you’re dealing with. We understand that every single day counts, we’ll respond quickly and work with you, your staff and your insurance company quickly and efficiently from startup to restoration completion to get your business back to preloss condition.

Apartment buildings, warehouses, small specialty shops and large chain stores, our teams have the expertise as well as state-of-the art technology and equipment to handle it. No two damages are the same, so we’ll create a customized strategy to success. Whether it be a small affected area or a large portion of the building, our experts will get you back up and running, “Like it never even happened.”

We’re staffed with a live person 24/7 for all emergencies, no matter the day or holiday.

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified.

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Does That Musty Smell Keep Coming Back In Your Saugerties Home?

10/1/2020 (Permalink)

Mold can be a tricky tenant to evict from your home! SERVPRO of Kingston/New Paltz is always here to help!

Every time you walk in your kitchen, you get a whiff of that telltale musty, damp, organic smell of mold but you just can’t seem to find where it’s coming from. Maybe the pipe under the sink has a slow leak, maybe the refrigerator water line isn’t connected properly. There could even be a leak in the ceiling above from the bathroom. But how do you even begin to find it?

First things first, mold needs consistent moisture to start forming, so every attempt should be made to find the source of the leak or where the water could be coming from. Get a plumbing professional or other service pro as soon as possible to fix the problem as soon as you can. If you don’t have a professional take care of the source of leak, the mold will continue to thrive and create a more aggressive situation that is much harder to treat and can cause secondary damages to the structure of the home.

Additionally, and equally as important, call your insurance agent or company to see what your policy might cover for the repair and remediations.

When it comes to insurance coverage for mold remediation, there are all kinds of terms and restrictions and everyone’s situation is different. Ask your agent about your specific problem. The more info you have, the more you’re prepared for the next steps.

It’s important to have the remediation done by certified, trained experts to ensure its remediated properly. There’s a common misconception that bleach will kill mold, but that is false. While bleach might be able to address some growth on the surface, it can’t get to the bigger problem inside. There are plenty of products in the stores claiming to eliminate mold, but very few can actually do the trick.

We are experts in the mold removal industry. Every technician is highly trained and certified in mold remediation, utilizing the most advanced technology and specific treatments for your situation. No two microbial growth problems are the same and we see cases of mold throughout every season in Ulster County, it’s not just an issue in the spring or summer temperatures.

We understand the stressful nature of mold and we’re here to help ease that. SERVPRO of Kingston/New Paltz offers free estimates conducted by our professionals that will help guide you to getting the problem solved the right way with the right results.

Fire Safety Tips Just in Time for Fall in Ulster County

10/1/2020 (Permalink)

Be in the know about fire safety tips no matter the season!

As summer has drawn to a close and we begin preparing our Kingston, Rosendale, New Paltz, Highland and Saugerties homes and our outdoor spaces for fall, it is important that we consider how to update our fire safety efforts to complement the season. Many fire safety tips will be the same as the ones you should be cognizant of throughout the year, but as the weather turns chilly, there are new considerations as well.

Statistically, fires tend to happen more when the weather turns cooler, often due to the use of heating appliances and an uptick in candles.

Fortunately, there are plenty of tips to help you stay safe from these risks.

Fall Fire Safety Tips for Your Household

-Stay Safe With Space Heaters

When it turns chilly, many of us will reach for the space heaters before turning our central system on. While space heaters can be used safely, they are a leading cause of household fires because of how often they are used improperly. Be sure to keep a three-foot buffer around heaters that is free of flammable objects, and always unplug them if you are not in the room.

-Practice Good Candle Habits

Candles smell great and are super cozy, but they can also be dangerous. As nice as candles are, they do still contain an open flame—they always present a level of risk. Never leave candles unattended when lit and to extinguish them before leaving the room. Also be certain that there are no flammable items near a candle that could potentially catch fire if the flame burns too high (decor, papers, clothing, drapery).

-Keep Your Fireplace Functional

If you have a fireplace, make sure you get it inspected before ever lighting a fire in it. There are many issues that can develop with chimneys that can cause smoke or fire hazards inside the home. Always use a fireplace grate to avoid any accidents and never leave a fire burning unattended.

If you have had damage in your home or business due to a fire, we are here to help you. You can get in touch with us at any hour so our fire restoration technicians can take care of your fire damage.

Contact us today.

Why You Shouldn’t Try to Clean Smoke and Soot Yourself at Your Kingston Home

9/25/2020 (Permalink)

Don't try to clean fire damage yourself, call the experts at SERVPRO of Kingston/New Paltz!

Smoke and soot are very invasive and will get into various cavities within your home, ones you never thought of and can cause hidden damage and odor. For example, if you had a fire in your kitchen, the linens on your bed on the other side of the house were probably affected as well. The closed closet doors in the hallway can’t stop smoke and soot from getting in either.

Smoke Facts:

-Hot smoke migrates to cooler areas and upper levels of a structure.

-Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

-The type of smoke greatly affects the restoration process.

Different Types of Smoke and Soot:

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kingston/New Paltz will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Wet Smoke – Plastic and Rubber: Low heat, oxygen starved, smoldering types of fires. Usually a pungent odor and are sticky and smeary. This produces smoke webs that are more difficult to clean. 

Dry Smoke – Paper and Wood: Oxygen-rich, fast burning, high temperatures, heat rises therefore smoke rises. Occurs with natural materials, the odor is less intense than wet smoke.

Protein Fire Residue – Produced by evaporation of material rather than from a fire. Virtually invisible, discolors paints and varnishes, extreme pungent odor, clings to all surfaces, requires extensive cleaning to achieve deodorization and remove residues.

Fuel Oil Soot: Occurs from furnace or oil burner puff back or misfire due to a cracked heat exchanger or internal combustion in the heating system.. Attaches to every surface and the odor varies from very light to very heavy.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. The fire remediation teams from SERVPRO of Kingston/New Paltz have the experience, the knowledge and the right equipment to restore your fire and smoke damaged property efficiently and effectively. We’ve been locally owned and operated for over 28 years and pride ourselves on being able to make it “Like it never even happened.”

Call us 24/7, our emergency response teams are always here to help.

There’s Water Damage in My Rosendale Home, Where Do I Start?

9/23/2020 (Permalink)

Don't let water damage get away from you! If you have water damages, call us immediately to get remediation started!

Finding water pooling in your basement, on the bathroom or kitchen floor or anywhere else it’s not supposed to be can lead to stress and confusion as to how to get the problem repaired and restored properly. Here are a few of our most frequently asked questions for handling water damage:

What do I do first? When it comes to water damage, the cause of the problem must be repaired first. Call a plumber or a service professional to get the problem repaired right away. The longer you wait, the worse the damage will become.

**We highly recommend you file a claim with your insurance company. Water damages can sometimes be costlier than anticipated and there are a lot of variables that make each one different. Insurance can be the best route to go in this case.

Then, call SERVPRO of Kingston/New Paltz no matter the size of the disaster and no matter what time of day. Our highly experienced professionals will gather all needed information and schedule an estimator to meet you to assess the damage and formulate a custom plan of remediation.

This sounds expensive, how much? Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In some cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the best course of action depending on your specific situation.

What about my damaged things? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We specialize in unique situations and have over 28 years’ experience in contents cleaning.

I’m worried about mold; how do I stop it?  Having the repairs done quickly and drying out all affected areas with the proper equipment and protocols helps deter the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we’ll use anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take? This depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step and answer any questions you have along the way. We pride ourselves in using effective methods and our goal is to get you back to preloss condition as quickly and effectively as possible. We understand how stressful this type of situation is and we’re eager to help get your life back to normal.

Water damage never happens when it’s convenient. Whether it’s 2am or you’re at the office, our live staff is ready to assist 24/7. SERVPRO of Kingston/New Paltz is always here to help at (845)255-4334.

Easy Ways to Help Stop the Spread of Mold in Your Highland Home | SERVPRO® of Kingston/New Paltz

9/21/2020 (Permalink)

Follow these easy steps to help deter mold growth in your home.

While mold is crucial to outdoor ecosystems and composting efforts, having mold growing in your Highland home is not beneficial at all. Because of the health effects associated with mold exposure and the long-term damage it can cause to structures, leaving mold untreated can cause extreme and pricey problems in the near future. 

So how do you handle mold? Understanding the nature of microbial growth, deterring its spread with proven methods and knowing when it is time to call the experts will help keep your home mold-free.

How Does Mold Spread Through the Home?

Mold spores are found in almost every natural environment, both indoors and out, all throughout the year. As airborne spores, they float around and search for the perfect place to land and multiply. Could be on clothing, shoes, pets or anything brought in from outside.

Mold spores commonly travel through air ducts to areas of the home that have high moisture or humidity. By preventing mold from locating an ideal environment, one can generally stop the problem before it has a chance to begin.

Ways to Prevent Mold from Growing

Mold spores are always present, therefore there is no way to completely remove it from the environment. However, using methods to be proactive about preventing mold spores from spreading can help you stop it before growth begins:

1. Low Humidity Levels: Mold is moisture’s biggest fan, so keeping the overall moisture levels in the home down is the best start. Dehumidifiers keep indoor humidity low, especially in areas such as bathrooms and basements.

2. Get That Leak Fixed ASAP: If water is entering your home, either through the roof or seepage into the foundation, make necessary repairs to stop leaks and making landscaping updates to get water routed away from your home.

*If you discover a plumbing or appliance leak, call a plumber right away. Getting the source of the water fixed is crucial to inhibiting mold.*

3. Use exhaust fans. In the bathroom and        kitchen, exhaust fans are a great tool to              move steam out of the room and consider          opening windows when washing dishes or            showering to increase circulation of dry air          to replace saturated air.

4. Always call the pros. When you find            mold or smell something “off”, it is essential        to get it promptly and professionally                    addressed to stop it from growing or                  spreading to other areas of the house                  through the air or HVAC system. 

If left untreated, mold can lead to health issues. By reducing moisture and getting professional help when necessary, you can discourage mold from growing in the first place and keep the problem from getting out of hand if it does.

If you have mold growth in your home, it is important to get it addressed right away! SERVPRO of Kingston/New Paltz’s experts are fully certified in mold remediation, we can stop the problem from spreading. Call us for a free evaluation and estimate at (845)255-4334.

Why SERVPRO of Kingston/New Paltz is the Preferred Water Damage Restoration Company in Ulster County

9/14/2020 (Permalink)

Day or night, SERVPRO of Kingston/New Paltz will remediate any water damage!

No matter what type of business you operate, SERVPRO of Kingston/New Paltz is always ready to help! Locally owned and operated since 1992, our professionals are trained and certified to restore your unique property quickly and effectively so you can get back to business faster.

Our experts have extensive experience at restoring commercial properties to preloss condition in efficient manner utilizing the latest equipment and technology. We understand how vital it is to get your business back up and running as soon as possible, so you can count on us to have live staff and restoration technicians available around the clock to help cleanup and restore any kind of water damage.

Our teams of professional restoration and remediation technicians are extensively and continuously trained and certified by the IICRC to handle the remediation of all damages as well as the reconstruction afterwards, no matter the type and no matter the time.  All of our staff is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints or utilizing your insurance protocols.

Being centrally located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get your Kingston, New Paltz, Highland or Saugerties property back in business!

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should your Ulster County business or commercial property experience fire, water, sewage or any kind of storm damage, we’re here to help. Keep our number in your phone, (845)255-4334.

How To Be Storm Safe At Your New Paltz Home

9/9/2020 (Permalink)

Being storm safe and prepared can help deter some serious storm damage at your home!

We’re all used to thunderstorms in Ulster County, but we don’t often think that they can also be dangerous or deadly. Just because they happen frequently does not mean they shouldn’t be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right. However, through practicing storm safety, you can evade many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home

-Outside of your home-

Storms can lead to serious household damage that can be stressful to deal with. To help prevent this damage from occurring, you can take several steps:

• Inspect your roof regularly for missing or loose shingles. Take a look in the attic for any wet or damp spots (or even mold growth).
• Clean out your gutters at least twice per year. Debris and leaves can clog up the downspouts and cause water intrusion.
• Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds. This includes pool furniture, outside toys, trampolines, pet supplies and garbage cans. We’ve all seen garbage cans flying down the sidewalks and roads from time to time.
• Consider installing a lightning protection system for your home.
• Trim trees near your home regularly to reduce the chances of dead limbs falling on your home. If you notice any near power lines, notify your electric provider immediately so they can deal with them quickly. Don’t try to trim any branches near power lines or transformers.

-Inside your home-

If severe weather is on the way, the best thing you can do is stay put where you are or stay safe at home—and having a plan in place can help you make that happen:

• Keep a weather radio, flashlights and batteries and spare car chargers or cell phone battery chargers as part of your emergency preparedness kit.
• Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows. Make sure all family members know the plan and location and that your pets can be with you indoors too.
• Use surge protectors on every outlet in case of lightning strikes.

-When you are away from home-

If you will be going out of town for more than a day, it’s wise to make sure your home is still protected from a storm that might come through while you are away.

• Unplug all appliances and electronics in case of lightning strikes.
• Secure all outdoor furniture and possible projectile objects before you go away just in case. Think along the lines that pretty much anything outside can be a dangerous projectile.
• Be sure a trusted neighbor or family member knows you are going out of town so they can contact you if any issues arise. This is also helpful when it comes to home invasions that can occur when there’s less security.

If your home sustains any kind of storm damage, we’re here to help 24/7. Contact us today, we’ll be with you step by step, work with your insurance company help get you back to preloss condition quickly and effectively.

High Winds Can Cause Severe Damage to Your Saugerties Home or Business

9/8/2020 (Permalink)

Getting your property prepared for high winds can make a huge difference when it comes to storm damage!

There are many things that can be dangerous regarding severe weather events in Ulster County.

The average severe thunderstorm can contain heavy rains, hail, lightning and high winds—any one of which can be scary, disorienting and cause serious damage to a home or business.

While there is nothing anyone can do in order to stop severe weather from occurring, we have always encouraged a preparedness mindset. No one can accurately predict what manner of damage a storm will do, but understanding its threats (such as high winds) and knowing how to prepare for them can make all the difference in your overall safety.

The Dangers of High Winds During Severe Weather-

High winds are defined as sustained winds at 40 miles per hour or more, which can be extremely intense. Here are some of the issues that high winds can present and how you can protect against them:

Objects Can Become Projectiles

Depending on the strength of the wind, almost any unsecured object outside can become a projectile. Think about outdoor toys, plant containers, pool and patio furniture, grills and firewood can all be picked up and moved considerable distances, which poses a risk for any home or property in the object’s path, whether yours or your neighbors. Bring in any small, loose items before a large storm, and secure any larger outdoor objects with weights or tie downs so they do not get picked up.

Downed Trees and Power Lines

High Winds can easily blow over trees, power lines and pull down transformer boxes if the force is correctly applied, all which can be extremely scary. While there is not much you can do regarding power poles on your street, trimming back any overgrown trees and have any weakened or dead ones removed so they are less of a liability. Downed trees that are pulling on power lines can quickly pull the electrical boxes right off your house as well (if you have one directly connected). The local electric provider is responsible for this trimming but certainly call Central Hudson if you notice a potential problem.

Secure EVERY Door and Window

Making sure all doors and windows are closed and latched is something that can be easily forgotten, but is so important. Broken glass is extremely hazardous, and if a window or a door is not properly sealed, water damage can become a secondary hazard after the storm passes.

If you have damage to your property from severe weather, you can always count on us. We are here for you 24/7 to respond quickly to your damage claims. Contact us no matter where and when.

What Does Mold Remediation Mean for my Kingston Home?

9/8/2020 (Permalink)

When you spot mold growth, call in the certified experts at SERVPRO to remediate it effectively and properly.

Is there a difference between mold removal and mold remediation?

Since microscopic mold (or microbial) spores exist organically almost everywhere, both indoors and outdoors, removing all mold from a home or business is NOT possible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold, but this is completely false. We at SERVPRO understand mold behavior and mold growth and we have the training and expertise to remediate the mold in your home or business.

When water intrudes into your property, like a leaking pipe, flooding or appliance malfunction, mold growth can start in as little as 48 hours. Consider the following facts:

• Mold is present almost everywhere, indoors and outdoors. It occurs naturally so there is no way to eradicate it completely.
• Mold spores are microscopic, floating along in the air, and can enter your home through windows, doors, or AC/heating systems or even hitch a ride on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies, when left untreated, may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be fixed. Otherwise, the mold will return.
• Mold often produces a strong, musty odor that can smell damp, earthy or dirty. The odor will only go away when the mold is remediated.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. A humidifier in a basement, a fan in the bathroom, well-sealed basements and pipes are great ways to reduce indoor moisture levels.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Once you’ve had the cause of the moisture repaired, call SERVPRO of Kingston/New Paltz, our protocol will be customized to your property’s specific need including:

1. Inspection and Mold Damage Assessment
2. Mold containment and/or encapsulation
3. Air filtration systems
4. Removing mold and mold-infested materials
5. Cleaning of contents and belongings

In some cases, we’ll have a different course of recommendations and procedures. No matter the damage, we’ll get your property back to normal quickly and efficiently. SERVPRO of Kingston/New Paltz is locally owned and operated— we live and work here too and are proud to be part of this community.

We understand you’ll have questions, we’ve got the answers and we’re here to help 24/7 at (845)255-4334.

Let the CERTIFIED professionals at SERVPRO of Kingston/New Paltz remediate the mold in your home or office!

Easy Kitchen Fire Safety Tips for your Kingston Home

8/19/2020 (Permalink)

Cooking fire safety tips can help prevent a major disaster from happening in your kitchen and your home!

Fact- Cooking fires are the leading cause of household fires every year. An astonishing 48% of home fires were a result of cooking!

Preparing meals is something most of us do in our Ulster County homes for virtually every meal, but being so used to it can lead to relaxed safety measures that can put you and your family in danger.

The good news is that when it comes to fires in the kitchen, many can be prevented. If you practice a bit of safety every time you cook, you can significantly reduce your chances of experiencing a kitchen fire. Accidents happen, but some helpful tips can really go a long way for kitchen safety.

Important safety tips to get you started:

-Stay alert and attentive. Unattended cooking can be extremely dangerous, as equipment can catch fire and quickly turn to a disaster if no one is in the room to catch it early. Always stay in the kitchen while the stove, oven or other appliance is on, and it’s highly recommended to completely avoid cooking if you are sleepy or have consumed alcohol.

-Keep items away from stove tops and ovens. While potholders, wooden cooking utensils and dish towels are an integral part of being in the kitchen, they are also quite flammable. Keep these things at a good distance from the stove top to avoid having them accidentally catch fire.

-Create a safety buffer around your stove. This should be a 3-feet area around you and your stove that stays free of children and pets in order to prevent burns and spills that could become injuries and fires.

-Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, having one handy can prevent a small accident from turning into a major disaster.

Make sure your fire extinguisher is classified to extinguish grease fires, as these are quite common in the kitchen and should never be doused with water.

If you experience a grease or kitchen fire in your home, don’t hesitate to reach out to us immediately. As the experts in fire damage restoration in the Ulster County area, we’ll help make it "Like it never even happened."

Choose the Right Restoration Company for your Storm Damage in New Paltz

8/10/2020 (Permalink)

Hiring the right restoration company for storm damage can make all the difference and take the stress off your shoulders!

When severe weather, like Tropical Storms, move through an area, finding that your New Paltz home or Saugerties business has suffered damage, can be stressful. With the severity and cost of storm damage recovery on the rise, it is natural to feel overwhelmed. However, there are steps everyone can take now to be prepared and help make the repairs less overwhelming in case this does occur.

The most important thing you can do is choose a respectable, long-standing and local restoration company. The company you work with will provide you with valuable peace of mind and allow you to worry less about the process from start to finish. Choosing the right restoration company makes all the difference.

Choosing the Right Restoration Company for Your Specific Needs

Choose based on their reputation. If you have storm damage, you will likely be inundated by calls and flyers at your home from companies offering restoration services—but many of these may be totally fake. To avoid falling victim to a restoration scam, check up on the company’s restoration website and reviews to make sure they are both locally and nationally respected.

Choose based on their commitment to service. When many people experience flooding or storm damage all at once, there are many companies that fall behind on their restoration workload simply due to lack of resources. We have the national SERVPRO® network behind us—this means we can always rely on our partners for backup and extra resources, helping us to guarantee exceptional service regardless of the extent of the damage.

Choose based on their availability. Storm damage tends to happen at the worst possible time, but your restoration company should never make you feel like it is a burden you have called. With our ²⁴⁄₇ emergency phone line staffed by live team members, you can call us any time you need to. Even if it’s 2am on a Wednesday, or a weekend or holiday, we will spring into action and formulate your damage response strategy right away.

If you suffer any kid of storm damage to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips to Avoid Electrical Fires in Ulster County Businesses

8/6/2020 (Permalink)

This is a huge fire hazard that most business owners don't think about. Use safe electrical practices in your business.

Most business owners in Kingston, Highland, Saugerties and New Paltz are likely familiar with the fire codes in order to make sure their business is as safe as possible. However, outside of fire codes, there are still necessary fire safety steps to take. 

If your building contains an office where many electronics are in use, educating everyone on electrical safety is a great fire prevention strategy.

Electrical Fire Safety in the Workplace

As a business owner, it’s imperative to do your part for fire safety and educating your employees so they can do the same- go hand in hand. Have your property regularly inspected by a licensed electrician and keep an eye out for areas that could use the installation of additional outlets, so you are not relying too heavily on power strips or extension cords in their place.

Additionally, the majority of electrical fire safety tips involve cord management and the safe usage of electronic devices. Here are some tips you can share with your employees to make sure they are practicing electrical safety throughout their day-to-day tasks:

• Do not overload outlets or power strips with several electronics at one time.
• Do NOT plug a power strip into another power strip.
• Place all power strips in areas that are well-ventilated, in order to disperse heat.
• Never tie knots in electrical cords.
• Cables should never be placed under carpets or rugs in the workplace.
• Make sure that grounded cords are not used with ungrounded outlets.
• If a cord or cable is frayed, don’t use it
• Always unplug cords by the plug instead of tugging the cable.
• Don’t try to handle plugs and cables with wet hands.
• If you see smoke or smell burning, stop using the electronic immediately, get your manager immediately, this could become a fire.
• Alert your supervisor to any outlets that have loose-fitting plugs.
• Extension cords are not a long-term solution. Have an electrician install another outlet if needed.

 If your business is dealing with any kind fire/smoke damage, SERVPRO of Kingston/New Paltz is here to help 24 hours a day, 7 days a week, we are only a phone call away. Contact us at any hour to receive a rapid response to your restoration needs.

Do You Have A Disaster Plan in Place for Your Ulster County Business? Here’s Why You Should-

8/4/2020 (Permalink)

You can't prepare your business too much in the event of a disaster, the more you do, the better off you'll be!

With a disaster plan in place for your business in Ulster County, it will help increase your chances of reopening quickly after an emergency- if you’re able to re-open at all.

Putting a plan in place that covers your emergency protocols from beginning to end will allow you to better prepare for any situation and make sure your business can survive even the worst of situations.

While every disaster is different, having general protocols in place you can better prepare for anything that could occur.

What to Consider When Setting Up an Emergency Plan for Your Business

-PREVENTION FIRST. While certain things like natural disasters will be out of your control, there are emergency scenarios you can prevent to some extent, including fires and some types of water damage issues. Be sure your business is up to code, conduct regular evacuation drills and have frequent seminars with your employees about workplace fire safety procedures.

-Double check and check again that your insurance is where it needs to be. Commercial insurance will often fall short in situations of emergency, which is why many business owners might want to consider purchasing coverage for specific scenarios such as flooding or an interruption in income. If there’s a sump pump in the basement, make sure you have the most up to date information regarding insurance for sump pumps.

-Keep your records safe. If your records are destroyed in a disaster, your recovery might become much more difficult than it needs to be. Protect your records by creating digital backups or storing physical papers in a secondary location so that way you do not lose everything if your business is damaged. In the event they are water damaged, SERVPRO has document drying options that can be considered.

-Keep your contact information up to date and secure. Being able to contact your employees, vendors, insurance company, tenants or landlord and other parties vital to your daily operations after a disaster is critical. Be certain you have everyone’s contact info, that it is accurate and that it is stored in a safe place. This way you and other employees can get in touch with everyone easily in case of a disaster scenario.

If your business has been impacted by a disaster or emergency, you can count on us to help. Our team of restoration experts has extensive experience with commercial properties, and we can help you at any hour.

Contact us today for a guaranteed quick response, we're always here to help.

Fire Safety Hazards When Grilling at Your Home in Saugerties!

7/29/2020 (Permalink)

If you suffer any kind of fire damage to your property from grilling, call SERVPRO right away so we can help!

Nothing says “summer” like a barbecue! Beautiful weather in Ulster County, great tasting food and less mess in the kitchen, but it is important to note that with fires as a concern, precautions must be taken. Having an understanding of grilling safety can help avoid a disaster in injuries and fire damage to your home.

Grill fires are all too common, occurring over 5,700 times annually according to the National Fire Protection Association. There are a number of ways to help prevent a grill fire:

-Stop Grill Fires From Starting With These Tips-

1. Create a safe zone around your grill. Closer is not better. A flare-up from your grill can be quite large, or thinking your grill is cool enough to move back against the house are quick ways to lead to fire damage, it’s recommended to have 10 feet of empty space away from a structure of any kind as precaution.
2. Clean your grill grates often. With each use, your grill grates can become saturated with food and grease that have become stuck over time. Brushing down your grates after each use is always recommended—not only will this keep your grill’s temperatures consistent, but it will also prevent these food bits from becoming too hot and catching fire.
3. NEVER leave the grill unattended. The difference between a close call and a full-on fire is often a nearby person with a fire extinguisher. If you must take a break, be sure to have someone watch the grill in your place just in case, have a fire extinguisher ready and know the safety plan.
4. Inspect the grill regularly. All things can become worn with age, including the gas connections on your grill. Because this can lead to hazardous gas leaks, you can make a habit to visually inspect your grill before each use to reduce the chances of an issue arising. If it looks wrong, it probably is. Best not to attempt danger with a malfunctioning grill.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts. Here to help since 1992.

SERVPRO's Commitment to Restoration in the Ulster County Community

7/16/2020 (Permalink)

No matter the damage, SERVPRO of Kingston/New Paltz is always here to help!

If you're dealing with fire, smoke, water or sewage damage to your New Paltz home or business, choosing the right restoration company is one of the best things you can prioritize as you work towards recovery. You want a company that can handle the issue quickly and seamlessly.

If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every damage in between, we will always be there with unparalleled customer service and rapid response to help you.

What Is The SERVPRO® Difference?

Our commitment to our community in Ulster County

Unfortunately, after a large-scale disaster, there will many unethical restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are such an active member of the local communities in Highland, Kingston, Woodstock, New Paltz, Saugerties, Esopus and Kerhonkson, you never have to worry about that with us. We have been locally owned and operated since 1992 and have assisted more than 50,000 area customers with their residential and commercial damages ever since.

Our Commitment to Our Employees

When you hire a restoration company, you are hiring a crew to come into your home, handle your personal items and return your life to preloss condition, this is not something we take lightly. To further ensure you are always getting the best service possible, we only hire the best technicians and constantly train them using restoration industry standards so you can rest assured that your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is always staffed by live people ready to take your call, it's not just for show. You can call us no matter the hour to report your damage. We'll begin assembling and dispatching crew to get your damage treated quickly. When it comes to restoration, acting quickly is of utmost importance, we'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process.

If you need and kind of damage restoration services for your home or business, we are always here to help. Call us anytime and let SERVPRO® be your trusted restoration partner.

Your Ulster County House Fire Recovery Process, Rely on SERVPRO of Kingston/New Paltz

6/26/2020 (Permalink)

If you experience a house fire, SERVPRO of Kingston/New Paltz is here to help 24/7.

Making preparations ahead of time in case of a house fire at your Kingston home, is a smart way to keep yourself and your family safe and prepared just in case one were to break out. Not only is it crucial to plan, but you should also have an action plan for the recovery process so you will know what to expect, who to call and be able to handle it with ease.

By being prepared, you can significantly reduce your stress and the feelings of overwhelm that can come with the aftermath of a house fire.

Prepare yourself for what to expect. 

You won't know what your home will look like before you go into it, but understanding how fire causes damage can help prepare you for what to expect. Not only do flames cause charring on objects they come into contact with, but smoke and soot are airborne and can damage other parts of the home as well.

Wait to enter your home. Safety is always our top recommendation, including in the aftermath of a fire. Never go back into the home before officials deem it safe, as they will need to assess the damage and potentially stabilize the structure to lessen the risk of injury.

Contact your insurance company. Filing an insurance claim as quickly as possible is always recommended so you can maximize the value of your coverage, but every insurance company varies on what this looks like. Contacting them early on is recommended so you know exactly what to do. They have a full process in place for these situations and will be giving you helpful information.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. The stress and emotional trauma that can linger after a house fire is something to take seriously, as it can be long-lasting. Working with a restoration company you can put your faith into will help you during this delicate process, because you will know your home is in qualified, professional hands.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Prepare your Ulster County Home For Storms BEFORE They Happen!

6/26/2020 (Permalink)

Preparations ahead of time can truly help in case of a damaging storm!

Thunderstorms are a common part of life in Kingston, but they can also be dangerous or even deadly. Just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home.

Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home

-Storm safety for the outside of your home:

Storms can lead to serious household damage
that can be a headache to deal with. To prevent this damage from occurring, you can take
several steps:

-Inspect your roof regularly for missing or loose shingles.

-Clean out your gutters at least twice per year.

-Bring in or secure patio furniture, potted plants, sports equipment, garbage cans and any other objects that could become projectiles in high winds.

-Consider installing a lightning protection system for your home.

-Trim trees near your home regularly to reduce the chances of dead limbs falling on your
home.

Storm safety inside your home:

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:

-Keep a weather radio, flashlights, batteries and cell phone car chargers handy as part of your emergency preparedness kit.

-Designate a safe area of your home for your family to shelter from the storm—it should
be an interior room without any windows. Don't forget your pets!

-Use surge protectors on every outlet in case of lightning strikes.

Storm safety when you are away from home.

If you will be going out of town, your home still needs to be protected from a storm that might come through while you are away.

-Unplug all appliances and electronics in case of lightning strikes.

-Secure all outdoor furniture and possible projectile objects before you go away just in
case. (see list above)

-Be sure a trusted neighbor knows you are going out of town so they can contact you if
any issues arise.

If your home sustains any kind of storm damage, you can count on SERVPRO of Kingston/New Paltz to help 24/7/365. 

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing certainty and safety.

Let us help you get back to business in Ulster County

As our communities start to head towards re-opening in Ulster County, we’re all thinking towards a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, SERVPRO professionals are trained and experienced in bio hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a  custom cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch-points, foot traffic and congestion areas.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – even after life is back to normal in the communities we all call home.

Call SERVPRO of Kingston/New Paltz today at (845)255-4334 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

Each SERVPRO franchise is independently owned and operated.

Troubleshooting a Mysterious Ceiling Leak in your Saugerties Home

5/11/2020 (Permalink)

Don't underestimate the weight of water, if you're noticing changes in your ceiling and walls, call a plumber and SERVPRO asap!

If you’re starting to notice wet spots, bubbling paint, discoloration, sagging or buckling on your ceiling or at the top of your walls, you’re likely wondering where the moisture could be coming from to get to this point of damage. 

Unlike a burst pipe or clear appliance leak, ceiling leaks can be more challenging to figure out and treat as there are many elements that are obscured by your home’s finishes. Here are some handy indicators regarding the two most common types of ceiling leaks: 

How to Identify a Roofing System Leak

If you have an attic and you have a leak in the ceiling below it, that may be due to a roofing system issue. In most cases, a roof leak will be due to water getting into a hole or through another compromised area in the roof. Roofing system leaks can generally be identified by:

• Leaking that occurs when it’s raining, heavy snowfall or pops up shortly after a
• Dripping water that is off-colored or murky looking, as it may have picked up debris as it traveled from the You’ll want to have this addressed quickly as this water has contaminants in it from traveling through levels and insulation.
• If the leak is correlated with a buildup of ice along the eaves of your home, it may be due to the ice partially melting and seeping into the This is also known as Ice Damming.
• Attic insulation that is wet, soggy, has a noticeable dirty and musty odor or has evidence of mold and mildew, is a sign that it is absorbing some of the water from the Water-logged insulation gets very heavy and can cause damage if it falls.
• Musty smells or signs of mold around the area above the leak in the Sometimes you might notice a fuzzy, white growth or even mottled black spots near that area. The leak is providing a constant food source to naturally occurring mold spores. Once you remedy the leak, the mold (which must be cleaned first), will stop growing in an unfavorable environment.

How to Identify a Ceiling Leak That Is Due to Plumbing

If a ceiling leak is located in an area where plumbing pipes or fixtures run above it, that may be evidence that you have a plumbing-related problem. This is common in rooms located below bathrooms, kitchens or laundry rooms, which are an indicator that the leak is due to supply pipes or drainpipes located within the ceiling. These can be identified by:

• Dripping water that is clear, if it is from a supply line in the Not to be taken lightly, this water source has some potential to do heavy damage if it goes unnoticed.
• Steady leakage that occurs every time you utilize something that might be routed to the plumbing pipes above, or leakage that occurs slowly but regularly, which could indicate a supply pipe Call a plumber asap, once that issue is resolved, the water damage process can begin.

Regardless of what type of ceiling leak you have, it is always recommended that you begin the restoration process as quickly as possible to mitigate any further damages.

If you have water damage to your ceiling, call us right away to begin the water restoration process and reduce the likelihood of further damages.

Great Ways to Stay Engaged While Social Distancing At Home In Ulster County

3/25/2020 (Permalink)

It's not easy staying active and engaged during this unusual time, take a look at some of the ways to help!

We are all negotiating long periods of time at home during this pandemic so the staff at SERVPRO of Kingston/New Paltz has put together some of our favorite ideas of how you can stay engaged, active, expand your mind and have some fun!

-We all know the kids need a break from school work (so do the parents!), take a look at this website loaded with FREE crafts for kids of all ages!

-A personal favorite also geared towards children, Virtual Field Trips! This jam-packed article has plenty to tour no matter what your little person might love, from the zoo to the space frontier and everything in between!

-Looking for some free reads? This Open Library has thousands of free downloads. Escape to whatever genre you love!

-Craving some garden time? Check out this awesome article about getting your garden ready written by Sue Adams of our local Adam’s Fairacre Farms!

-Missing your gym? Here’s the most recent list of how you can get in your work out from home.

-At a loss for recipes? We love this website for social distancing cooking.

Don’t forget your local restaurants, most have delivery or curbside pickup available and really need your business right now! These lists are ever-changing, best to call your favorite one directly!

Our certified cleaning professionals are actively working in accordance to the CDC standards of virus disinfection for any home or business. If you have questions about how we can help during this tough time, please don’t hesitate to call us at (845)255-4334. We’re always here to help

SERVPRO of Kingston/New Paltz- Trust the Cleaning Experts in Ulster County

3/19/2020 (Permalink)

SERVPRO of Kingston/New Paltz has been the trusted, local, cleaning company for over 25 years.

SERVPRO of Kingston/New Paltz is Here to Help during this sensitive time.

While this unprecedented time caused by the global pandemic of coronavirus is ever-changing, this is a reminder to our Ulster County community that we are the LOCAL specialists in cleaning services and are trained to adhere to the highest cleaning and sanitation standards.

Specialized Training

We have always been available 24/7 and are prepared to sanitize and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Additional, not optional, spaces in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for More Information

You have questions, we have answers. If your home or business needs deep cleaning, sanitizing and disinfection services, call the certified professionals today at SERVPRO of Kingston/New Paltz. We’re always here to help.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Specialty Deep Cleaning For Any Property in Ulster Is ALWAYS Available

3/13/2020 (Permalink)

Let SERVPRO of Kingston/New Paltz offer you peace of mind for all cleaning and sanitizing needs in your business or home!

SERVPRO of Kingston/New Paltz can help minimize the spread of germs with proactive deep cleaning at any type of property in Ulster County, whether it be residential or commercial.

We’re trained to adhere to the highest cleaning and sanitizing standards. We are considered the #1 LOCAL choice for cleanup and restoration.

Our professionals utilize hospital grade disinfecting products for non-porous surfaces as well as sanitizing products for porous materials and disinfecting ULV fog, effectively tackling microorganisms such as viruses, bacteria and mold.

We know you have questions and concerns and we're happy to help be your guide. Call us today at (845)255-4334 to see how we can help give you peace of mind in your home or business. We’re always Here To Help.

Address That Water Damage Quickly in Your New Paltz Home!

3/12/2020 (Permalink)

The longer you wait to remedy water damaged areas of your home, the worse of a headache and expense it will be!

Water damage is a headache for any Ulster County homeowner to deal with, no matter if it’s caused by a an appliance leak, a storm or something else entirely.

Water damages need to be addressed and remedied immediately to make your home livable. If the damage occurs in a more remote part of the house, it may be tempting to wait to have it taken care of at a more convenient time. Waiting is the worst thing you can do.

Allowing time to pass can increase the damages, which will, increase the timeline and the cost of water restoration.

What can happen if water damage is not handled quickly:

-Where There Is Water, There Will Be Mold
While water damage is enough of a hassle to deal with, if mold begins growing, there are
new issues that will be involved in the restoration. Mold can begin to grow within 24 hours of water damage, if conditions are right, leading to a more involved (and more costly) restoration process and health concerns. Mold wastes no time in moving itself in after water damage, so making the restoration call quickly is the best way to prevent it.

-Your Home’s Structure Can Become Damaged
Though we generally think of water damage as damage to objects within the home like carpets, boxes and personal possessions, the structure of the property can also become damaged if the water is allowed to sit untreated. Moisture can seep into floors and walls, causing swelling and deterioration among the structural aspects of the home. While more common in situations of flood damage or burst pipes, this can also occur from smaller leaks if they are not treated in a timely manner.

-Appliances Can Pose a Hazard
As household appliances like refrigerators, ovens and washing machines sit in water
damage-impacted areas, they can become hazardous and even pose a fire risk. Or perhaps the appliance has caused the water damage. Due to their limited visuals, it’s often difficult to determine the water damage on your own, (the back of the fridge is hard to get to!). Calling in a professional to assess and repair as well as determine if your appliances are safe, is the best course of action to take.

If you have experienced water damage in your home, don’t put off giving us a call. We’ll guide you through every step of the way. We are here to help 24/7 to begin the restoration process right away.

How Heavy Rains Can Lead to Water Damage | SERVPRO of Kingston/New Paltz

2/27/2020 (Permalink)

Protect your home from the damage that heavy rains can cause!

When most people think of water damage in Ulster County, they probably bring to mind images of flooding or busted pipes overflowing uncontrollably. However, many instances of water damage occur much more subtly than this, such as in the event of heavy rain.

When rain falls with enough heaviness to soak everything in sight, it can unearth problems you did not even know were an issue with your home.

Water Can Seep in Through Small Exterior Openings
When it rains enough for things to become perpetually soaked, vulnerable, miniature cracks and openings in your home’s exterior can begin to let water through and lead to water damage.
Installing weatherstripping around doors and windows is one of the best methods to prevent this, as well as keeping up with your home’s exterior paint to avoid any gaps or peeling that allows water through.

Gutter Clogs Can Lead to Water Damage
Clogged gutters can cause water to back up and pool in concentrated areas, which can then be
absorbed into your home’s roof line and lead to damages. This is especially true during extremely
heavy rains, which can inundate even normally functioning systems with an overload of water.
Cleaning out gutters every spring and fall is the best remedy for this.

Improper Drainage Can Cause Foundation Damage
If the drainage around the base of your home is not adequate, serious water damage can happen as a result—especially during exceptionally wet periods. Making updates to your landscaping to divert water far away from your home’s foundation can prevent this from happening.

Heavy Rains Can Unearth Roof Leaks
You may not be aware you have a roof leak, but a bout of heavy rain can be enough to turn a mild,
unnoticed leak into one that is a serious problem. Seeing wet spots or discoloration on your home’s
ceiling often only happens after heavy rains have increased a leak’s severity, creating a need for
immediate repairs.

If your home has experienced water damage due to heavy rains, you can count on us to be
there for you. Call us at any hour to begin the water restoration process right away.

Why SERVPRO® of Kingston/New Paltz’s Commercial Restoration is Key for Ulster County Businesses

2/17/2020 (Permalink)

Put SERVPRO of Kingston/New Paltz at the top of your list for commercial property restoration!

It’s important to have a restoration plan in place for your businesses in Saugerties, Highland, New Paltz or Kingston, in case of an unforeseen disaster or damage. FEMA’s most recent report states that at least 40% of businesses fail to reopen following a disaster event,  so being able to have restoration services respond right away, no matter the hour, can make a big difference in how quickly your business is able to recover and everyone can go back to normal.

If you are looking for a commercial restoration company to help you recover, here are some of the things that set SERVPRO ® of Kingston/New Paltz apart from others.

-We are industry leaders with a variety of experience and knowledge, and available 24/7 to respond to your call after damages occur.

-We Have Years of Experience Remediating and Restoring a Variety of Building Types

-Some of the commercial buildings we can tackle restoration for include:

• Small and large office buildings
• Schools
• Apartment complexes and rental properties
• Industrial plants and warehouses
• Restaurants, hotels, retail operations and other customer-focused businesses

Regardless of the type of building or business you are operating in, our certified professionals will be able to help you quickly recover.

We Can Help With Any Type of Commercial Damage- With our certifications and expertise, we are able to help with a variety of damages to commercial properties. Our technicians are trained according to IICRC standards and can handle fire damage,  smoke odor removal, water damage, storm damage, sewage and mold remediation and plenty of other scenarios that you may need to help your business reopen.

No Commercial Restoration Job Is Too Large for Us- We are proud to be a locally owned and operated restoration company, but we also have the benefit of having the SERVPRO family and other franchises behind us for larger restoration tasks. In the event of extreme damage or a large-scale disaster, we work with other SERVPRO owners across the country to obtain extra resources, additional technicians and more equipment—in short, we can handle any disaster, regardless of the size.

If your property needs restoration, we are here for you 24/7. Contact us at any time, we’re faster to any size disaster and will make it “Like it never even happened.”

Do you own a vacant home in Ulster County?

2/12/2020 (Permalink)

Preparing your 2nd home, rental property or vacant home for winter's extremes will save you a ton of stress and money!

Are you a landlord with a rental property, have an unoccupied home for sale or perhaps a 2^nd home? Avoid expensive and stressful damages by following some best practices for avoiding frozen pipes this winter season:

-While there are always unforeseen issues that can happen like storms or appliances malfunctioning, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

-Have someone local and available to check on it for you while it's vacant. Consider hiring a property management company if you’re going to be away for some time.

-Don't turn the heat off in the colder months, keep the temperature set at 55 but no lower and follow good instructions to protect your pipes and utilities. Have your furnace and heating systems checked regularly and make sure you have fuel deliveries set up in advance if needed.

-Seal windows and doors if possible, check outside spigots and water sources.

-Have your roof inspected ahead of time for leaks, make sure your attic is free of mold and leaks as well. Ice Damming is common in the winter months, you can find tips to avoid that here.

-Speak with your insurance agent about tips they have and make sure your policy is where it needs to be (especially if you have a sump pump and won’t be in town for awhile).

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in water damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with experienced and certified technicians utilizing the best technology around.

Call us immediately, no matter the damage and no matter the size, we’re here to help 24/7 at 845-255-4334.

We're the right choice for Ulster County storm damage remediation!

2/11/2020 (Permalink)

Having a company in place that specializes in damage remediation is key to handling storm damage quickly and effectively!

Storms of all shapes and sizes happen in Ulster County, and with how common they are, it might feel easy to forget how destructive they can be in the winter months. In 2018, $2 billion in household damages was attributed to storms, making them the top reason for insurance claim filings.

Preparing for restoration is the best protection strategy for your home or business. Choosing a restoration company to work with in advance, prepares you to make the call as soon as damage is discovered, prevent it from getting worse or causing secondary issues.

WHY IS SERVPRO OF KINGSTON/NEW PALTZ IS THE RIGHT CHOICE FOR STORM DAMAGE?

*How We Handle Your Storm Damage Restoration by Starting With a Custom Restoration Plan-
Every occurrence of storm damage is inherently different, so we approach every situation prepared to create a custom restoration plan. No 2 damages are alike and storms can cause issues with moisture, structural damage and mold, so we make sure that we are prepared to handle whatever damage Mother Nature has brought your way.

*By Training Our Technicians Well
Technicians who are knowledgeable in their field are the key to our high-quality work, which is why we invest heavily in our training programs. We begin with training from the Institute of Inspection Cleaning and Restoration Certification and provide ongoing training opportunities throughout our technician’s careers to make sure they stay up-to-date on the latest restoration techniques and technology.

*By Having Unlimited Resources
As a locally owned business with a national brand affiliation, we can provide however many resources are required after widespread storm damage occurs. We can call in SERVPRO® technicians and equipment from nearby locations that are not impacted in order to make sure everyone in the community receives quick and quality service.

*By Living Up to and Exceeding Our Reputation
We have been in the restoration business for over 25 years and are considered leaders in the industry. Because there are so many scams that pop up after severe storms impact an area, choosing a reputable company to work with is vital to make sure you are not getting scammed during the restoration process.

If you have experienced storm damage of any kind, you can call us ²⁴⁄₇ for help, we’re always here to help.

Putting Fire Safety Measures in Place Around the House | SERVPRO® of Kingston/New Paltz

2/7/2020 (Permalink)

A house fire can occur when you least expect it. SERVPRO of Kingston/New Paltz is on call 24/7 and will guide you through any fire restoration project

Regardless of their size, fires that break out in your Ulster County home can be a traumatic event. Fires can start for an alarming number of reasons, but thankfully, by practicing fire safety, households can drastically reduce the chance that one will occur.

By putting the right fire safety measures in place around the house, individuals can be much less likely to experience a fire and much safer if one does occur. To help you prepare, we have put all of the top tips in one convenient article for your reference.

Have you thought about installing a sump pump in your Ulster County home? Here’s why you should-

1/29/2020 (Permalink)

It's important to think about installing a sump pump but always make sure there's an alternate power source if the electricity ever goes out!

It was the thought, in the past, that you only need a sump pump when you have a finished basement AND live in a flood prone area. There are numerous advantages to having a sump pump regardless of where you live and how your basement is situated.

Sump pumps are installed in the lowest lying area of the home, either in a crawl space or a basement, and are housed in a specially crafted pit. If water accumulates, the pit will be the first place to fill up and the sump pump will pump the water out of the area and away from the home rather than creating a flood in that room.

The top reasons a sump pump is recommended:

1. The biggie- Preventing Water Damage- Any type of water damage can cause structural issues and damage to your personal items. Water damages can range in costs to remediate too, a sump pump can really help save your wallet. -Check with your insurance company as to what changes might need to be made to your policy when installing a sump pump.
2. Ability to Receive Flood Alerts- Many new models of sump pumps come with new technology that includes early water detection which can alert you to when the water levels in the basement or crawl space are rising. This can help reaction and remediation times greatly.
3. Decrease chances of mold growth- Moisture build-up, cozy temps and organic food sources like cardboard and wood are pure bliss for mold (or microbial) growth. A sump pump can help reduce the moisture and keep humidity levels lower as well to discourage growth.

-Helpful tip- Always have a back-up battery or power source for your sump pump should the power ever go out.

No matter how much you prepare, things just happen sometimes. If you ever suffer water damage or mold growth anywhere in your home or business, call SERVPRO of Kingston/New Paltz 24/7 at (845)255-4334. Our expert remediation technicians are ready to help and will make it “Like it never even happened.”

Puff Backs: A Nasty Hazard that can happen in your Kingston, Saugerties, Highland or New Paltz Home

1/28/2020 (Permalink)

Don't try to clean a puff back yourself, most household products just can't do it. Call the experts at SERVPRO to get your house back to normal!

If you have an oil furnace, hot water heater or boiler, this is for you.

Have you ever seen a car backfire and there’s a dark plume of smoke behind it when that happens? When your hot water heater or furnace burners don’t ignite upon start up, this causes excess oil fumes to combust, basically an explosion of un-burned oil.  While this is a malfunction and should be fixed asap, the main problem is that this reaction can produce a large amount of smoke that will cause soot and debris to spread throughout your house, called a Puff Back.

Have you’ve noticed oily, black-looking webs on your ceiling? Those are soot webs, exactly the bi-product of a puff-back. If you think it’s only going to found in the areas where the vents might be, think again. The only thing soot is good at is traveling and hiding. Most likely you’ll start noticing an oily film or see blackish spots and more webs in other rooms too. Forced air systems will do just that, force the air everywhere along with whatever soot is hitching a ride.

Inhaling soot can be dangerous to your health, as it contains dirt, dust, chemicals, acids, and other harmful items. Inhaling those particles can lead to serious health issues. As much as you want to grab a sponge and get to work, most household cleaners can’t remove soot. The absolute safest and easiest course of action is to contact a professional restoration company.

Some Quick Tips-

-Turn off the furnace and call an HVAC specialist to fix the furnace.

- Don’t touch the soot and limit movement in the house. Don’t turn on fans or open windows, that will only force the soot to further move around your home.

-Don’t stay in the home if you really don’t need to. Cover your mouth and nose with a cloth if you must go inside for any reason. (Same for pets!). Do not eat or drink any exposed or uncovered food or beverages.

-Do call your insurance company and file a claim.

**Call SERVPRO of Kingston/New Paltz 24/7. Our trained experts will get to work immediately getting your home back to preloss condition. We’ll walk you through every step and work directly with your insurance company to help expediate the process. Program our number in your phone, (845)255-4334.

We’ll help make it “Like it never even happened.”

Winter storms can cause structural and water damage in your Ulster County home or business! Here's some “best practices” to keep damage at bay.

1/21/2020 (Permalink)

Prepare your home or business for winter storms to help keep damages to a minimum.

Whether winter or summer, storms in the Hudson Valley can be completely unpredictable! Some of them can lead to water damage, roof damage, broken pipes & ice damming. SERVPRO of Kingston/New Paltz wants to make sure you are prepared for storms and know what to do in case you do have damage! 

Tips for Preparing your Home for Winter Weather:

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. Rooms like basements and any other weather-susceptible rooms are a must for this step.
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home.
• Consider shutting off or winterizing outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off". The open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. Contact a plumber about winterizing steps, especially if you won’t be home for periods of time.
• Keep your gutters are clean, free of debris and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. It’s smart to have them cleaned at least annually.
• Furnaces and hot water heaters need proper and regular maintenance to help reduce the risk of puffbacks and unwanted water damage.

Preparing your Business for Winter Weather:

• Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and/or snow, can cause branches to fall which would cause damage to the property and potentially cause personal injuries.
• Inspect the property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. Keep an eye out for broken concrete or raised areas that could be hazardous, collect ice or prevent proper drainage.
• Inspect all handrails, stairwells and entryways to locate and fix potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.  

Ask SERVPRO of Kingston/New Paltz about creating an Emergency Ready Profile (ERP) for your business for any future or potential emergencies. This FREE, comprehensive tool is vital and packed with all the important info you and your staff could need in the event of an emergency or disaster, all right at your fingertips! 

If your Ulster County home or business experiences water damage, broken pipes or ice damming, don't hesitate to contact SERVPRO of Kingston/New Paltz at 845-255-4334. We’re here to help 24/7 for all emergencies and will make it "Like it never even happened." 

Frozen Pipes Can Lead to Serious Damage in Your Kingston Home!

1/13/2020 (Permalink)

Just a few easy steps can help protect your home from frozen pipes this winter!

During the bitter cold of the winter months in Ulster County, frozen pipes are a serious concern we often get calls for. In fact, burst pipes are one of the biggest causes of water damage during the winter months, costing homeowners and insurance companies anywhere from $2,000 to over $10,000.

Why pipes freeze, why frozen pipes burst and how these factors can lead to water damage is an important part of keeping your household dry and warm during the wintertime. The understanding of the why is critical in doing your part to protect your home from water damages.

How Pipes Freeze? Why Do They Burst? 

When the weather is cold enough, the threshold is typically 20 degrees and under- any pipe can freeze. The most vulnerable are those pipes running through unheated areas such as exterior walls or basements, even pipes inside the home can become frozen if conditions are right (usually not maintaining a temperature above 55 in the home).

When the water inside the pipes begins to freeze, it can create issues as you will not be able to access running water. Additionally, pressure will begin to build behind the backup. If no effort is made to thaw them, the pressure inside will become too great and the pipe can actually burst open, leading to water damage. 

Ways Frozen Pipes Can Cause Water Damage 

Once a pipe bursts open, it often fails pipes further up the line, in between a closed faucet and where the blockage occurs and not where it’s frozen. This is usually inside a wall or under a sink, which may not be discovered immediately. This allows water to begin coursing through the breakage and flow freely through your home, often affecting more than one level and therefore increasing the likelihood of contaminants from building materials flowing through as well.

Easy Ways to Prevent Pipes From Freezing 

There are steps that homeowners can take to prevent their pipes from freezing and avoid costly water damage: 

• If you are leaving for a long period of time, make sure the heat stays set to above 50 degrees. Arrange to have someone check on your home often, you don’t want to return to a block of ice.
• Leave faucets on a slight drip so water is constantly running through the pipes, specially in non-insulated rooms like garages and basements.
• Open cabinet doors in the kitchen and bathroom and ensure all the bedroom doors are open to increase airflow. 
• Add insulation to exterior areas with water pipes and/or to the pipes themselves. Insulation is very inexpensive and only takes a few minutes to put on the pipes that are vulnerable.
• Keep garage and cellar doors closed tightly if there are water lines inside. Consider extra window and door insulation in these specific areas to help keep the warmth in.

SERVPRO of Kingston/New Paltz has the experts in the Water Damage industry. We’re ready to help 24/7, call us whenever you need us at (845)255-4334!

How Appliances In Your Home Can Lead to Hidden Water Damage

1/13/2020 (Permalink)

Home appliances need to be checked more than once a year to avoid hidden water damages!

Water damage in your New Paltz home is never a fun or even pleasant experience but discovering hidden damage can bring another layer of frustration.

Appliances are some of the most common causes of water damage—they are often in areas of the home not noticed, or larger ones like refrigerator and dishwashers are rarely moved, so discovering damage can be difficult and often not until there’s a leak. Thankfully, through home check-ups, you can can stop this from getting out of hand.

Perform Regular Checks on Appliances

Unless you’re already noticing problems, it’s smart to check these appliances at least every 6 months.

Hot Water Heaters-

A hot water heater will generally last between 8-12 years, but premature leaks are not uncommon from its pipes and seals. If you’re noticing diminished performance, standing or dripping water or other signs of water damage, call a plumber or heating professional as soon as possible. When a hot water heater bursts, it can release a large amount of water that will affect more than the room it’s in.

Refrigerators-

Refrigerators are rarely moved, this means water damage can occur under and behind them long enough to become severe before it is even noticed. As part of your regular home maintenance schedule, move the refrigerator away from the wall to look for any dark or soft spots with the wood, and test the water dispenser and direct water line to watch for any drips.

Dishwashers-

Dishwashers pose an even higher risk and are moved about as irregularly as a refrigerator is. Dishwashers require gallons of water when they run and their leaks can be costlier and more severe as they can affect many rooms and levels of your home, checking them as often or more than you check the fridge is warranted. Give your insurance agent a call to make sure you’re clear if dishwashers are or are not covered by your homeowners policy.

Washing Machines-

Washing machine hoses are some of the most common sources of leaks. As these hoses are notorious for this, we recommended that they are inspected at least once a month by homeowners so you can be sure you’re not in for a nasty surprise. It’s also a good idea to fully replace the hoses every five years in order to prevent hidden deterioration.

Air Conditioners-

Air conditioners contain a drain that is designed to handle any accumulated condensation that occurs when the unit is operating. However, issues to this system can create hidden water damage quickly, as the water can pool inside the unit and can cause damage to surrounding structures. The manufacturer’s maintenance schedule is the best defense against this—stick to it to be made aware of any issues before they start to cause serious problems.

If you’ve suffered water damage for any reason or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help. We’re ready to help 24/7 for all emergencies!

Is Your Saugerties Business Prepared For a Disaster?

1/8/2020 (Permalink)

Too many businesses can't reopen after a disaster, follow these tips to be prepared for anything!

As a business owner, the last thing you want happening is your business not able to re-open after a disaster, whether natural or not. Being prepared well in advance can help in a multitude of ways and scenarios. Creating a disaster plan is the smartest and safest way to keep your Ulster County business above ground and your employees safe.

The top 3 things to consider when developing a plan:

-Providing protection for your staff

-Safely securing assets

-Getting your business up and running again quickly

FEMA and Ready.gov have excellent resources and checklists that will help you assess current preparedness as well as how to be as prepared as possible.

Remember the key factors:

-Safety: evacuation routes, exits, alternate shelters

-Protection: Structural areas, roofing, windows, upgrades to the building if needed. Equally as important- Inventory lists, network and data control safeties, vital documents and information, back up measures.

-Back to Business: Disaster funds, insurance coverage, service providers, contractor relationships, government and local authorities.

Establishing relationships with service providers like SERVPRO of Kingston/New Paltz can take a lot of worry off your mind. Should you ever experience a disaster of any kind at your property, our remediation experts can handle it all and work directly with your insurance company so you can focus on getting back up and running quickly. We’ll help make the damage "Like it never even happened."

Helpful Tips to Prevent Pipe Breaks This Winter in Your New Paltz Home

12/18/2019 (Permalink)

This is an unfortunate example of how un-insulated water pipes can freeze and burst in the winter months!

In the coldest months, water damages from a pipe break are one of the most common damage calls that we receive here at SERVPRO of Kingston/New Paltz.

When water freezes it expands. If water freezes inside a pipe, that pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It's the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause water damage in your home or office.

Helpful Preventative Tips:

• Keep cabinet doors open during cold spells in any room that has a sink and especially in the laundry room or basement areas. This allows warm air to circulate around pipes.
• Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or un-insulated areas of your property.
• Keep your home at a temperature no lower than 55°F. When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
• Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in. Door and window drafts, garage door areas, basement back doors, etc. should all be considered.
• Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing. Pipe insulation is quite inexpensive and sold in most hardware and home goods stores.

If you do end up experiencing any kind of water damage, SERVPRO of Kingston/New Paltz is here to help 24/7. No matter the size of the damage, we’ll make it “Like it never even happened.”

Why You Should Prepare Your Saugerties Business for a Disaster

12/18/2019 (Permalink)

It's crucial to have an Emergency Plan in place should your business ever suffer a disaster!

Experiencing a disaster as a business owner can be a major issue. There are so many questions about what to do and how to recover, with the priorities being to ensure everyone’s safety and to continue operations as quickly as possible. 

To avoid being overwhelmed and uncertain after a disaster strikes, it’s best to have a plan in place now for how you would handle a disaster that impacts your business. Planning ahead can reduce the damage a disaster causes, keep your staff safer—and most importantly, help you reopen more quickly after the danger passes. Here’s how: 

Reduce the Damage a Disaster Causes to Your Business 

Disasters can cause major damage to businesses even when the owners do everything right. Accidents happen, weather occurs, but a little bit of planning can help reduce the losses:

*Make copies of important documents and keeping them in a secure, offsite location so you don’t lose anything critical due to flooding, fires or other scenarios.

*Creating a technology-focused disaster plan can help you protect any electronics in the workplace and recover your digital files even if your main computer systems are impacted by the disaster. 

Increase the Safety of Your Workplace 

All employers should have a written emergency plan in place and communicate it to staff as well as creating a written one even if they are not required to do so. Train employees on the protocols and procedures of a disaster, as well as assigning people with roles and responsibilities. Ask them for feedback and revisions to help you execute a safe emergency evacuation which will increase the safety of your workplace and make sure that everyone in the building feels prepared and understands how to be safe in extreme situations. 

Decrease the Time it Takes to Reopen After a Disaster 

The most important reason to prepare for a workplace disaster is helping to shorten the time it will take you to reopen. The Small Business Administration states that 25% of small businesses do not reopen following a disaster. If your business is your livelihood, that can be positively devastating. Do what you can in advance to prevent damage and have a plan in place for restoring your property and recovering following the disaster and your business can reopen quicker.

If you’re planning ahead to help protect your Saugerties or Ulster County business from a disaster, give SERVPRO of Kingston/New Paltz a call to learn more about our commercial restoration processes and how we can help you recover quickly.

Kingston Homeowners: We Specialize in Flooded Basement Cleanup and Restoration!

12/17/2019 (Permalink)

Call SERVPRO of Kingston/New Paltz to get your basement, crawl space or lower level dried out and remediated the right way the first time!

A basement, lower level or crawl space can really flood at any time; however it most often occurs during heavy rainfall and/or snow melt. These areas are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Kingston home could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home (ground water)
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• Sump pump failure
• Appliances above/adjoining the rooms (toilets, sinks, refrigerators) malfunction and cause multiple floor damages.

Have Questions about Flooding in your Kingston Home?

Call Today - 845-255-4334

If water damage is not handled quickly and properly, it can jeopardize your health and safety, and cause additional damages to your home.  Remember, the longer you wait, the worse the problem will get.

The bottom line: It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Water Damage and Flooded Basement Specialists:

• We are Available 24 hours/7 days per week, No Matter The Emergency
• We’re a Preferred Vendor to many National Insurance Companies
• We Work With Your Insurance Directly – One Less Thing For You To Worry About
• We Offer Flexible Financing Options If Needed
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use only IICRC Restoration Standards
• We Utilize Advanced Inspection and Extraction Equipment

Basement Flooded? Water Damage Issues? Call Us Today – We’re Ready to Help and Are Faster To Any Size Disaster, 845-255-4334

Fires Happen More in the Winter! Precautions for your Kingston home-

12/10/2019 (Permalink)

There are numerous precautions you can take to avoid winter season fires!

In any given year, winter is the most common time for residential fires. Not all of the common winter fire causes are specific to the season, but they are more common during cold weather and thus increase the chances for a fire to occur in your Ulster County home.

Why the Increase of Winter Fires?

More Cooking-
At any time of year, cooking errors are the No. 1 cause of residential fires in the country, but this increase in the wintertime. With more baking, holiday meals and group cooking and more people near flames, the chances are higher during the winter months, leading to an increased fire rate.

Home Heating- 
Wood stoves, fireplaces and space heaters are all common forms of additional heating during cold weather, and as long as precautions are taken, they are generally safe. However, errors in heating are the second leading cause behind residential fires during the winter months, making safety features, smart thinking and supervision a crucial part of these methods.

Candles and Decorations-
Safety in decorating is not commonly discussed, but candles, holiday trees and wreaths and other decorations are another leading cause of residential wintertime fires. Candles are inherently hazardous due to the open flame—it can spread to surrounding areas quickly. Keep them at least 12 inches away from anything that could burn. For electronics, frayed wires and general overheating can pose a fire risk, so it is important to be cautious with those as well.  A heat source close to a Christmas tree causes 1 out of 4 winter fires.

Prevention Tips for Wintertime Fires:

Understanding the common causes of winter fires is an important step in prevention. By going about these activities with a safety-focused mindset and keeping these tips in mind, you can help prevent any accidental fires from occurring this season:

• Check smoke alarms every 30 days and replace every 10 years. Have at least 1 alarm per floor!
• Always monitor open flames including fireplaces, cooking areas and candles.
• Select space heaters with automatic shut-offs in case they tip over. Do not run  overnight or plug them into an extension cord.
• Utilize a screen every time you use a fireplace. Keep your holiday décor far from any open flame but especially Christmas trees.
• Create and practice an emergency escape plan with your household. Don’t forget about pets during this crucial time as well!

If you've suffered fire and smoke damage, call us right away. Our experienced professionals are here to help 24/7 and are faster to any size disaster. We’re leaders in restoration and can help you recover quickly after a fire occurs.

Mold After Water Damage in your Highland Home

11/21/2019 (Permalink)

This home suffered an extreme amount of mold damage due to a pipe bursting while the homeowners were away for 6 months.

Water damage in your Highland home is overwhelming in any situation. Due to the problems it causes to the property and all its contents, water can pose unknown risks and health hazards during the cleanup process.

One of those dangerous health hazards is mold growth. There are many symptoms of mold exposure, and after moisture seeps in, it can begin growing in the first 24 hours.

If there is a concern about microbial growth after you’ve had water damage, here are some preventative steps you can take to help stop it:

Before You Begin

• Never re-enter before you are sure all water has receded, and it’s been deemed safe to go in. Depending on severity, there could be compromised electrical components and potential structural issues.
• Contact your insurance company and file a claim (if you haven’t already).
• Take photos and video of the damage for insurance purposes, including all damage done to furniture and walls and contents, if possible.
• Contact SERVPRO of Kingston/New Paltz asap, we’re here to help 24/7.

Begin Drying Right Away

• If it’s safe to do so, set up fans, dehumidifiers and heaters to speed up drying time.
• Open windows and doors if weather allows. The goal is to get the humidity and moisture levels lowered to deter mold from growing.
• Before our professionals arrive, vacuum up what you can with a heavy-duty, outdoor vacuum. NEVER use a household vacuum, water is not it’s friend.

Sort Items Exposed to Floodwater

• Any porous material like wood, upholstery and paper of any kind, will trap mold and should be discarded.
• Metal, plastic and glass can often be cleaned, disinfected and reused as they are not absorbent.
• Once mold spores begin to grow on carpets and clothing, simply drying them will not remove the growth. If they are to be kept, mold remediation procedures will begin.

Consult a Professional Immediately

Bear in mind that mold can often go unnoticed but will cause foul odors and discolorations. Our team of experienced mold remediation technicians will conduct a comprehensive and FREE estimate of the water damages and potential for mold growth.

If you need help after water damage and/or mold growth, SERVPRO® of Kingston/New Paltz can help you restore your home back to normal no matter the size of the damage. Call (845)255-4334, we’re available 24/7 for emergencies!

Fireplace Safety For Those Freezing Hudson Valley Nights!

11/20/2019 (Permalink)

Take extra safety precautions when using a fireplace this winter!

When the colder temperatures start to set in around Ulster County, many homeowners will turn to their fireplace, wood or pellet stoves for cozy comfort. Keep in mind the following precautions to help ensure a safe winter season:

Keep Your Chimney, Fireplace and Stoves Clean

• Have your chimney, fireplace, wood or pellet stove inspected and cleaned annually by a licensed chimney specialist for maximum efficiency and safety.
• Be sure to keep the area around them clear of debris, decorations and any other combustible materials.
• If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional instructions for operation and venting.

Keep Fires Burning Safely

• Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
• When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.
• Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
• Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
• Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
• Never burn anything but wood in the fireplace.
• Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
• Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 ft. away from your home and any other building.

Keep the Outside of Your Home and Your Chimney Safe

• Firewood should be stacked at least 30 feet away from your home.
• Your roof and chimney should be kept clean of leaves, pine needles and other debris. Keep a close eye on branches and limbs near the chimney and have them pruned as needed.
• Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent embers or sparks from escaping and creating a fire hazard.

Keep the inside of your home safe with smoke and carbon monoxide detectors. We recommend that you take the time to test your smoke and carbon monoxide detectors monthly, and after you change the batteries to ensure they work properly. A smoke detector is the most effective way to get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas.

Should you ever suffer fire damage in your home or business, SERVPRO of Kingston/New Paltz is ready to help 24/7. Our professionals will work directly with your insurance company and make it “Like it never even happened.”

More Than Just Flames: All The Ways Fire Can Damage Your Home or Business | SERVPRO® of Kingston/New Paltz

11/19/2019 (Permalink)

Looks can be deceiving! Fire, smoke and soot WILL travel anywhere in the home, even the furthest areas from the fire itself.

Whether they occur at your Saugerties home or your Kingston business, fires are a devastating occurrence. Despite how often house fires occur, there is often a lack of knowledge regarding what their cleanup entails and what exactly is damaged when a fire breaks out. 

Though rampant flames are what most thoughts of fire bring to mind, flames are not always what causes the most damage. Smoke, soot and water damage go hand-in-hand with fires, and it is important to work with a restoration company that understands how to handle all of these things when seeking fire restoration. 

The Multiple Types of Damage That Fires Can Cause-

1. Smoke Damage Smoke inhalation is the No. 1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a building can be impacted after a fire. Smoke can seep into everything, damaging furniture, walls, flooring and even jewelry. Even for areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors are all common following a fire due to the impact the smoke can have. 

2. Soot Damage Soot is a pervasive, dangerous substance that can cover nearly any material in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many dangerous chemicals as a result of the burning of plastics and other materials. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business, leading to contaminated air quality that results in health issues. Because of this, getting professional remediation and restoration after a fire is highly recommended in order to remove any harmful soot deposits from the building. 

3. Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined quite closely. Not only can water damage result in more damage to susceptible items such as electronics, but it can also result in mold growth if it is not thoroughly and professionally removed. Though putting out the fire by any means necessary should always be the #1 concern, it is important that cleanup is done properly in order to mitigate as much damage as possible after the fact. 

If your home or business has been impacted by a fire, we are here to help! Contact us 24/7 for residential or commercial fire restoration.

Don’t Clean Up Soot by Yourself, Leave That to SERVPRO of Kingston/New Paltz

11/15/2019 (Permalink)

Don't try to clean any soot stains from fires or puff backs by yourself, leave it to the team from SERVPRO of Kingston/New Paltz!

DIY home improvements make great weekend projects for the entire household. However, not everything can be tackled on your own, even for the handiest of homeowners.

If you’ve been affected by a fire or if your oil burner malfunctioned and caused a puff back, it can be tempting to immediately start the restoration process, but this can often hurt more than it helps. It’s not easy to understand the degrees of cleaning that go into soot removal. That’s why we’ve listed three reasons it should not be something you should tackle by yourself:

1. Soot Won’t Stay Put-Because soot goes airborne, it doesn’t remain contained to the area the fire originated in. Soot travels into crevices, nestles on ceilings and even infiltrate your HVAC system. Additionally, absorbent things such as fabrics, carpets or upholstery are a soot magnet. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair. Soot from a puff back tends to be mixed with oil making it for a much harder mess to clean up.
2. Soot Composition Can Vary-Because every fire is different, soot can vary greatly in its composition. While some soot has a powdery texture, others can be thick and viscous. Appearances can be deceiving, and it’s impossible to know what type of soot you’re dealing with before you interact with it. Soot from a puff back tends to be mixed with oil making it for a much harder mess to clean up.

Additionally, soot from fires and puff backs contain noxious odors that are difficult to truly get rid of. Tackling soot without knowing what type is on your hands means you run the risk of making it worse and leading to more costly damage to remedy.

3. Soot Can Contain Toxic Chemicals-Fires require chemicals to stay active, and all of those chemicals are contained in soot. Carbon dioxide, oxygen and nitrogen are big factors, but there are also chemicals released from every material that was affected by the flames. Materials such as plastics, textiles and paint can be extremely toxic once heated, and improper soot cleaning causes these toxins to be re-released into the air. These toxins are not safe to continue to breathe in and can cause health hazards.

SERVPRO of Kingston/New Paltz has specially trained and experienced fire damage and puff back technicians available 24/7 to get your damaged home back to preloss condition efficiently and effectively.

If you’ve been affected by a fire, don’t risk a DIY disaster. SERVPRO® of Kingston/New Paltz has a restoration team that can get your life back to normal, faster. We’ll make it “Like it never even happened.”

Getting your Ulster County Business Back to Business After a Disaster

11/14/2019 (Permalink)

SERVPRO of Kingston/New Paltz is here to help for any commercial property disaster!

Disasters will always have a way of happening: Storms hit hard, pipes break, structural problems develop, fires occur, spills and messes can be anywhere.

SERVPRO of Kingston/New Paltz is your ONE phone call to get you back to business quickly following a damage. Our experienced LOCAL professionals offer cleanup & restoration services for any commercial property, no matter the size or the damage.

Our teams are here to help in Saugerties, New Paltz, Kingston, Glasco, Highland, Esopus, Port Ewen and Rosendale and have extensive experience at restoring commercial properties to preloss condition in an effective and timely manner. We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 to help cleanup and restore water, fire & mold damages!

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified!

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

It doesn’t matter what size business you have; a disaster is a disaster and the interruption can be costly to you and your employees. Let us help you mitigate the damages quickly to get you back to business fast!

Everything to get you back to business "Like it never even happened."

Call 845-255-4334, our teams are ready to help 24/7.

How Different Storms Can Damage your Kingston Home | SERVPRO® of Kingston/New Paltz

11/13/2019 (Permalink)

Few things are more unpredictable than a storm. Give us a call to remedy any kind of storm damage you may suffer.

We all have our favorite weather channel, station or app on our phones. It’s true that no one can predict to 100% what a storm will do, but it’s important to take weather advisories seriously every time they are issued. Weather and atmospheric conditions vary greatly and change by terrain, temperature, location and other factors so no two thunderstorms are the same. Though some might pass through and bring gentle showers, others can cause extreme amounts of damage in a short time. You might hear of your friend down the road getting inundated by a weather system when you’ve gotten barely a thunderstorm.

The effects of a severe storm can range from mild to severe, and it is important to know what your homeowners insurance policy will cover and won’t as well as to prepare for when hazardous weather is coming your way. 

To give homeowners in Highland, New Paltz, Saugerties and Kingston an idea of what to expect when severe weather is forecasted, here are the 4 most common types of storm damages that can happen to a home. 

Lightning Damage Lightning strikes occur around 25 million times each year, and yes- it is possible for lightning to strike the same place twice. When lightning strikes a home, it can cause fires, electrical issues and structural fractures. If your home is struck by lightning, having an expert inspection by a fire department, building inspector and electrician is key as lightning damage could also increase your chances for electrical fires in the future. 

Hail Damage Hail is caused when the storm pushes rain clouds upward enough that the water droplets are frozen solid before passing through to the ground. Hail damage is commonly considered for cars that are parked outside, but it can also wreak havoc on a house’s roof, drainage systems and can even break windows if conditions are right. 

Flood Damage Flooding is one of the most dangerous things that storms can lead to. While thunderstorms typically cause what are known as flash floods, they can also lead to more long-term flooding if conditions are right. Flood damages can be detrimental to a home and its contents and cause hazardous conditions for those in affected areas. It’s critical to know what flood insurance you do have and don’t have before it happens. Call your insurance agent today to get clarity.

Wind Damage In some cases, severe storms can have winds as significant as a tornado would, yet they often last much longer. We all can remember a “straight line storm” that was thought to be a tornado by the shear damage it left. Severe weather can cause damage beyond recognition, especially if they face an open area or are in a spot where they might be particularly vulnerable to winds. Fires can be ignited; glass and debris can be airborne, and the structure could be dangerous. Seek shelter immediately somewhere else until the area is deemed safe by officials.

SERVPRO of Kingston/New Paltz are storm damage specialists.If you’ve sustained any storm damage to your Ulster County home, call us 24/7 to get your restoration process started right away!

Ways to help prevent mold growth in your Saugerties home

11/9/2019 (Permalink)

There are a number of ways you can help deter mold growth in your home.

There is no way around it, the plain truth is that mold exists everywhere. Not to panic, as not all forms are harmful or able to thrive. Mold needs moisture and a temperature above 32 degrees to live and thrive, as well as an organic food source to help it along (think wood, cardboard and soap). Mold spores can be found in almost any climate, in any home and often you’ll smell it before you can pinpoint its source.

Mold, or microbial growth, which always comes from water damage in one form or another, is believed the #1 indoor air quality problem in U.S. housing. Untreated or un-remedied water damage can lead to mold growth. Mold itself can cause health issues and can lead to cosmetic problems in the home and structural rot.

Controlling moisture in wood-based products like framing lumber and sheathing (typically used when building a home) by water management principles used by builders, helps deter mold growth by driving water away from the home or sloped away from the structure. Home builders and contractors are under more restriction than ever before with building materials and practices to avoid an environment that would aid in microbial spore growth.

As a homeowner, do your own due diligence and make sure to check for leaks periodically in places like throughout the bathroom, under sinks, around washing appliances of any sort, the basement and attic spaces. If you’ve noticed a leak, can see mold growth or started to smell that famous smell, get it repaired as soon as possible and then call in the experts to get rid of any mold that might have developed.

SERVPRO of Kingston/New Paltz has been taking care of mold remediation since 1992. We offer FREE estimates on mold damage and our professionals are certified in mold remediation.  Trust your home to the local experts, call us today to schedule your free mold estimate, 845-255-4334.

How to Avoid Frozen Pipes This Winter at Your New Paltz Home or Business

11/8/2019 (Permalink)

Just a few easy steps can really help in avoiding frozen pipes in your home or business this winter!

Pipe bursts resulting from frozen pipes are one of the most common water damages that the professionals of SERVPRO of Kingston/New Paltz handle during the winter months. Hudson Valley winters are notoriously unpredictable so a few tips to protect your home and office from water damage can help deter a potential disaster.

The simple truth is, when water freezes, it expands. A pipe can only allow that water to expand so far before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough force to break a pipe and cause water damage anywhere. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If you’re going to be away, have someone check on your house or business daily to make sure it's warm enough. Many of our customer’s have come home from vacation to find their home heavily damaged by unknown burst pipes.

-Seal leaks that allow cold air inside where pipes are located. Weather stripping and caulking are inexpensive ways to help the cold air stay out.

-Insulate pipes in crawl spaces, basements and attics. These are the area’s most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. The longer you wait, the worse the damage can be.

Should you experience any kind of water damage, call the trained professionals at SERVPRO of Kingston/New Paltz at (845)255-4334, we’re here to help 24/7 for emergencies and will get that disaster taken care of “Like it never even happened.”

Helping Prepare Your Kingston Area Business for Emergencies

11/7/2019 (Permalink)

Let us help you get your business ready for anything!

As a business owner in Ulster County, one of the smartest ways to be prepared for an emergency or a disaster is by having all important information at your fingertips. Ann Emergency Response Plan, or an ERP, is a 24-48 hours snapshot of all the building and contact information you and your staff may need in the event of an emergency.

What is an Emergency Response Plan (ERP)?

A comprehensive snapshot of everything you may need to know in case of an emergency. It includes:

• Photos and locations of utility shutoff locations (i.e. water, gas, alarms, etc.)
• Emergency Personnel Contact Information
• Emergency Protocols, Escape Plans and Safety Information
• Insurance information and phone numbers
• AVAILABLE IN HARD COPY AND MOBILE APP FORM!

Why get an Emergency Response Plan (ERP)?

• It’s FREE!We’ll meet with you or a staff member and gather all important info and compile it in an easy to use and access file and mobile app.
• Concise document that has all vital information in one spot. No more locating and flipping through papers or trying to find an important contact in your phone.
• Easy to understand and read for all personnel. All information is clear and complete.
• Access Available 24/7 through the mobile app. We can also make several hard copies as needed.
• Password secured application, your information stays secure and safeguarded.

Let us help get your business and employees prepared before the unexpected!

Call SERVPRO of Kingston/New Paltz today at 845-831-3600 or email Amy@SERVPROwdc.com to get started on your ERP!

If you do suffer any kind of fire, water, mold, sewage or storm damage to your home or business, call us 24/7 at 845-255-4334. We’re here to help make any damage “Like it never even happened”.

SERVPRO of Kingston/NEw Paltz Offers Full Damage Reconstruction Services!

11/7/2019 (Permalink)

We offer all phases of the reconstruction process in addition to damage remediation!

SERVPRO of Kingston/New Paltz has long been known for being the LOCAL experts at restoring fire and water damaged homes, cleaning up sewage backups and biohazards as well as being one of the few in the area that are certified in mold remediation, but we also have a complete Reconstruction Department as well!

Water damage and sometimes secondary mold damage can really destroy sheet rock and insulation inside the walls of your Saugerties home. Of course, we’ll handle all the cleanup but now there’s no need to find another company to put it all back together, WE’VE GOT THIS!

Fire, smoke and water is detrimental to the structure of your home or business. SERVPRO of Kingston/New Paltz has the expertise, state of the art equipment and cleaning products to get you back to normal but we can also rebuild any part of damaged areas!

Sure, we’ve got your back for any of these problems and will take care of them the right way, but what happens next? Our rebuilding teams will assist you with all your reconstruction needs, work with your insurance company and customize a plan specific to your plans, no need to go to another company and start all over again with someone who doesn’t know what you’re needing.

We’re excited to be able to offer the following reconstruction services:

• Structural repairs
• Framing
• Carpentry
• Electrical
• Plumbing
• HVAC
• Windows/Doors
• Interior Design
• Tile Work
• Flooring and Carpeting
• Ceilings
• Roofing
• Drywall
• Siding
• Exterior Finishes

We’ve been the locally owned and operated restoration business that the Ulster County home and business owners have come to count on for over 25 years, let us now help you with EVERY PHASE of your damage, no matter the size.

Take a look at our Facebook and Google pages for photos, blogs and info! Give us a call today at 845-255-4334, let us make it “Like it never even happened.”

24 Hour Emergency Water Damage Services ALWAYS Available for Your Highland Disaster!

11/6/2019 (Permalink)

Call the experts in the industry if you suffer water damage in your home or business!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. There’s a ton of questions and the feeling of not knowing where to even start. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available on site?

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. We can handle sewage issues, mold problems and other biohazards as well. Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

Get Your Saugerties Home Ready for Whatever Winter Brings!

11/6/2019 (Permalink)

Don't get caught in a water damage situation, prep your home for whatever winter may bring!

We never know what Mother Nature might do in the winter months, we could have 40 degree days and some minor snow fall or we could have blizzard conditions a few times and negative degree days a week at a time. Either way, take the time now to get your home prepped for whatever winter brings. Weather extremes can lead to water damage, roof damage, broken pipes & ice damming.

SERVPRO of Kingston/New Paltz wants to make sure you are prepped, have the info and know what to do in case you’re faced with a damage situation.

Top Tips for Preparing your Home for Winter Weather-

• When temps dip below 20 degrees, or the “temperature alert threshold,” keep cabinet and closet doors open to allow heat to circulate in. Especially true in attics, basements and garages. If possible, purchase some pipe insulation material from a hardware store. It’s inexpensive and easy to do.
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home. 
• Shut off outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off". If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. 
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
• Have your hot water heater inspected as they also can leak if not properly maintained.
• Proper maintenance of your furnace can help reduce the risk of puff-backs. 
• Have your roof and attic inspected for any leaks or damage. Unknown leaks can cause secondary damage like mold and structural issues. Needing a roof repair or replacement is not something you want to deal with in the winter months.

If your Saugerties home experiences any kind of water damage, broken pipes or ice damming, mold issue or sewage problem, count on the experts at SERVPRO of Kingston/New Paltz to get you back to pre-damage conditions effectively and efficiently. Our trained and experienced professionals are available to help 24/7 at 845-255-4334.

Why Your Best Choice for Damage Restoration is SERVPRO of Kingston/New Paltz

11/5/2019 (Permalink)

Choose the best in the industry for all of your residential or commercial restoration needs, we're faster to any size disaster!

If you’re dealing with fire, water, storm or mold damage to your home or office, figuring out what your next steps should be can be overwhelming and stressful. Even with the rate of natural disasters continuing to rise, it’s hard to imagine these situations happening to you and your family.

The good news is that we have over 25 years of experience in all types of damage restoration in the Hudson Valley and know exactly what to do to get you back to normal effectively and efficiently.

Our approach to restoration is dynamic, and customized to each person. No 2 damages are alike but you can rest assured you will get a quick response by trained professionals with state-of-the-art equipment any time you call. Our damage remediating specialists are available for emergencies 24 hours a day, 7 days a week.

Why you should choose SERVPRO of Kingston/New Paltz for all your restoration needs? 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time is crucial. Fire, water and storm damages are all best treated early on to prevent the damage from becoming worse or causing secondary damages, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately and get your restoration process set in motion quickly. 

In a large storm or disaster event, SERVPRO of Kingston/New Paltz has the resources at our fingertips comprised of the best of the best in the industry. Our large-loss specialists are stationed throughout the country to handle any size disaster. No damage is too small or too large for our experts!

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the extra SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment and products available, which we can provide. Whether we are dealing with water extraction, sewage spills, smoke and odor removal or mold remediation, we have the best equipment and perform the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date. 

If you ever suffer fire, water, sewage, storm or damage of any kind in your home or business, Give us a call! We are here 24/7 to get the restoration process set in motion for you. We’re here to help and will make it “Like it never even happened.”

Indoor Air Quality in your Kingston and New Paltz homes.

11/5/2019 (Permalink)

The time is now to get your indoor air quality where it should be for winter.

Fall is finally in full swing in Ulster County and indoor air quality soon becomes a focus as it’s driven by the need to be in closed up environments.

Here are some things to consider before we're all hunkered down in the freezing temps waiting to be able to let the fresh air in again-

Questions:

-Does your kitchen, bathroom and laundry room have adequate ventilation and exhaust fans?

-**Have you had your duct work and dryer vents cleaned this year?**

-When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?

-Is your gas fireplace/gas stove checked yearly for emissions? Has the chimney been cleaned?

-Do you smoke in your house?

Answers:

-Consider hiring a professional to install exhaust fans if you need them. Mold loves moisture and humidity.

**Have your air ducts and dryer vents cleaned yearly. This can eliminate contaminants like mold and irritants. The dryer vents should be cleaned yearly for performance and fire safety. **

-Store flammable and dangerous cleaning products away from fire or closed in spaces. (See below link for VOC’s.)

-Have your fireplace inspected and cleaned as needed no matter if it’s gas or wood.

-Don’t smoke inside the house, keep it outside at a distance from the home to avoid a fire and preferably near a water source.

Some Causes of Indoor Air Pollution:

-Asbestos building products (Usually found in very old buildings and when the materials dislodge or are no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Indoor tobacco use

-Some household cleaning products that have volatile ingredients like bleach and ammonia. (AKA, Volatile Organic Compounds or VOC’s).

**SERVPRO of Kingston/New Paltz uses a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of debris, dust, allergens, pollen, dander and dirt.

Call us today to schedule your duct or dryer vent cleaning and to learn more about how we can help you get your home ready for winter, 845-255-4334.

Choosing the Right Fire Restoration Company Should Be Part of Your Home Fire Plan

11/5/2019 (Permalink)

SERVPRO of Kingston/New Paltz is the first choice in fire damage restoration!

Homeowners should be especially careful during the winter months when it comes to fire prevention and having a solid emergency plan for the family. The highest number of home fires are in the winter, with December being the peak. Between holiday decorations, electrical issues, candles burning and space heaters running, the chances climb in the winter for sure.

Planning for a fire in advance is one of the best ways to keep yourself and your loved ones safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do afterwards is extremely valuable. That is where picking the right restoration company ahead of time comes into play.

What is Their Process of Fire Restoration?

When you pick your damage restoration company in advance, you want to be reassured that you can call them at any point and have them respond quickly. Not only does SERVPRO of Kingston/New Paltz guarantee that, but we also guarantee that we will send highly trained and highly experienced professionals to the scene who are well-versed in a variety of cleanup scenarios.

Although every fire damage is different, here are just a few of the ways we can help:

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, if needed, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire utilizing a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If you’ve been affected by a fire, call us right away! We are here ²⁴⁄₇ to help you recover.

The silent fire hazard lurking in your Kingston home

11/4/2019 (Permalink)

Getting your dryer vents professionally cleaned is an easy step in fire prevention.

Getting the laundry done is just another mundane task. However, every year firefighters across the country respond to around 17,000 home fires caused by clothes dryers, according to the Building Performance Institute.

A scary 34% of these fires is caused by an accumulation of lint, the simple task of not cleaning the lint trap in your Ulster County home can set you up for a dangerous situation that can be far more serious than decreased performance caused by constricting a dryer's duct work.

Take a look at these best practices to ensure safety in the laundry room:

• Read the manufacturers’ instructions and warnings upon installation and be sure that your dryer is installed by a knowledgeable professional and that the correct electrical plug and outlet are used
• Clean the dryer lint filter before and after each load of laundry
• Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged.
• Completely clean lint out of the vent pipe every three (3) months.
• Check occasionally through the venting system behind the dryer to ensure it isn’t damaged.
• Put a cover on outside wall dampers to keep out the elements.
• Ensure the outdoor vent cover opens when the dryer is on.

• Consider having SERVPRO of Kingston/New Paltz clean your dryer venting. It’s easy, reasonably priced and will help ensure safety.

If you’re interested in scheduling a cleaning or if your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Kingston/New Paltz is here to help 24/7! Give us call at 845-255-4334, we’ll make it "Like it never even happened."

Think about winter prep in the fall for your Saugerties or Highland home

11/4/2019 (Permalink)

Get your home winter ready to help avoid damages from the cold temps.

Sure, you have a pretty good idea of what your family needs for the winter months in Ulster County, but consider what your home needs to keep it running in the cold temps as well. Some simple home strategy in the fall months can help avoid a very costly and inconvenient experience in your Ulster County home this winter.

Creating a list of to-dos’ around the house before winter comes can be a reliable source that you’ll come to count on.

Important things to include:

-Winter heating costs- It’s a great idea to put some savings aside for unexpected issues like plumbing failures, fireplace problems, heating system malfunctions and pipe issues.

-Windows and doors can really cause drafts in the winter, especially in older homes. Don’t forget the basement and check everything for drafts and insulate or seal as needed. Put in storm windows and doors if you have them.

-Consider hiring a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned and to check the fireplace. We recommend these services on a yearly basis.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Use caulking or weather stripping around entry points if any pipes or ducts travel through an exterior wall.

Some solid prep work in the fall can really help in the long and short run of things. Not just peace of mind for safety and security, but for your wallet too.

SERVPRO of Kingston/New Paltz is here to help in any fire or water damage situation, our crews are here 24/7 for your emergencies. Give us a call, we’re faster to any size disaster!

Know the Differences between Flood Damage and Water Damage SERVPRO® of Kingston/New Paltz

10/31/2019 (Permalink)

There are distinct differences between flooding and water damage. Speak with your insurance agent ahead of time to determine what coverage you need!

While the terms “water damage” and “flood damage” are terms often used similarly, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help tremendously as you begin restoration in your Kingston, Saugerties, Highland and New Paltz homes. 

-What Is a Flood? FEMA defines a flood as a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are high that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home

-You are the only person affected

-The above list isn’t the source of the water

If these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

-It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have.

Protect Against Water and Flood Damage Regardless of whether the damage is classified as being from a flood or from water, homeowners want to do their best to protect against it. Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7 so we can make it Like it never even happened.

The Business of Preparing Your Business for Flooding-SERVPRO of Kingston/New Paltz

10/29/2019 (Permalink)

Having a flood plan in place for your commercial property is valuable no matter what!

For those who own businesses in Highland, Kingston, Saugerties, New Paltz or anywhere in Ulster County, practicing flood preparedness is a wise investment of time. The risk of flooding is underestimated, but 2018, it has been reported that the U.S suffered over $18.8 billion dollars in flood damages JUST from severe thunderstorms. Therefore, even those who do not think they would normally be at risk are wise to prepare.

Safety is the most important part of preparing for a flood, but it can also be helpful for your business continuity, too. By being prepared in a few different ways, you can work toward reopening much more quickly and getting back to business.

How Flood Preparedness Works for Businesses

Making sure your business is prepared might feel like a lot of pressure, which is why we’ve pooled some helpful tips and resources for you to access:

• Locate your business utilizing FEMA’s Flood Map tool, which will show you your average risk and historical flooding information.
• Take note of the list below to determine what documents would be helpful to preserve.
• Communicate the guidelines of your official Emergency Action Plan with employees so they are educated and prepared.
• Schedule emergency evacuation drills regularly and post maps of evacuation routes near exits.
• Discuss your insurance coverage with your agent—many business policies require flood insurance to be an add-on. Be clear of what is and isn’t covered, don’t assume a thing!
• Keep your emergency kit in the office fully stocked and up to date.
• Elevate routers, servers and computers if possible before evacuation. Even a foot or 2 higher can make a big difference.

Preserving Helpful Documents

Keeping the right documents secured in an offsite location will ensure you have all the paperwork you need once the time to reopen comes. Here are some wise ones to copy, take a photo of, back up on a zip drive, etc:

• An outline of every task that must occur for reopening to happen
• Phone numbers of any third parties you should check in with—staff, vendors, etc.
• Your insurance agent’s phone number, the emergency #, a copy of your policy (and flood policy, if you have it)
• The how-to’s of recovering backed-up computer files.
• Information about any outstanding loans, leasing agreements and other bank records
• The contact info for a damage restoration company, SERVPRO will work directly with the insurance company to get remediation going quickly.

SERVPRO of Kingston/New Paltz also offers a FREE all-in-one resource to help organize and easily maintain all the important info for everyone to access at their fingertips. Call us today and ask about our Emergency Response Plan, we'll take care of it for you!

If your business has experienced a flood, we are always here to help. Call us ²⁴⁄₇ to get our team of professionals to your business quickly so you can get back on track.

Fire Prevention Strategies for Kingston and New Paltz Commercial Building Owners

10/24/2019 (Permalink)

Fire Prevention steps for your Ulster County commercial building is as important as fire prevention for your own home.

The best fire prevention is to be prepared and have a plan. As an owner of a building, there are numerous ways to prevent fires in your workplace. Yes, accidents occur but having plans, prevention and preparedness will help keep things running smoothly. Some involve your preparation, some need employees or staff members to assist. Having fire prevention knowledge and acting on those steps is key:

-Have an Emergency Plan: Make sure all occupants practice fire drills, know the exit routes, can operate a fire extinguisher and know who to call in an emergency.

-Have accessible equipment: fire extinguishers, sprinklers, alarms, control panels should be easily accessible.

-Get rid of hazardous materials: Flammables and combustibles need to be stored separately and disposed of properly.

-Store safe: Chemicals and other flammables should be kept in a dry, secure room with ventilation.

-Regular Maintenance: Schedule all your fire protection equipment to be inspected and maintained yearly or as often as the manufacturer advises.

-Keep It Clean: Clutter is fuel for a fire and can block escape routes. Keep the building neat and tidy.

-Invest in a Security System: Safety of the employees, peace of mind and to help protect against arson are just some of the reasons to have a system installed.

-Smoking Areas should be far away from the building: Provide plenty of ashtrays placed more than 10ft. away from the building, have them emptied often.

-Stick with OSHA and NFPA Guidelines: These agencies are the experts for rules and requirements to keep your building up to code for safety.

Accidents happen, disasters strike, things are out of our control. As an Ulster County building owner, rely on the experts at SERVPRO of Kingston/New Paltz to get everyone back to business quickly and safely you ever experience fire and water damage. We’re here to help 24/7 and will make it Like it never even happened.

Water Leak? Check these spots in your Ulster County home | SERVPRO® of Kingston/New Paltz

10/14/2019 (Permalink)

Water leaks can be tricky to locate, they might not be where you most commonly look!

Water leaks don’t always make themselves known in the sound constant dripping of water or puddles on the floor under the sink. You might notice a moldy-musty smell in the basement or perhaps your hardwood floors have started to buckle. Some only find out there is a leak somewhere in their home once they notice an unusually high water bill.

Because leaks can account for up to 10,000 wasted gallons of water a year, you will need to take care of them quickly. Additionally, mold growth is an unwelcome partner of an unnoticed leak and can start to grow and flourish quick. 

Take a look at these hints and make yourself a list of go-overs every fall and spring:

When trying to determine where your leak is located, checking the most obvious spots first will help you narrow your possibilities down by process of elimination. Here are some of the most common spots for water leaks:

1. The Bathroom

Between the sink, toilet and shower, there are options galore for water to leak. Check the seal around the base of the toilet, check for drips from the faucet and the pipes under the sink to rule the bathrooms out.

2. Around the Hot Water Heater

Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit. Most of this normal condensation isn’t usually a high-enough humidity level to attract mold, so if you smell musty-ness, start looking for fuzzy-ness.

3. In the Basement

Most basements contain the majority of your home’s plumbing and water piping, so they are an important spot to check if you suspect a leak. Check the pipes thoroughly where they seal for any accumulated moisture. Basements are notorious for leaks, ground water, foundation cracks, pipe or sump pump back ups and a host of other piping and systems make this area a common location for problems.

4. Beneath and Behind Appliances

Appliances such as refrigerators, dishwashers and washing machines, water dispensers, use a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

5. Under the Kitchen Sink

Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up.

If you’ve discovered water damage or mold growth in your home, we’re here to help!  We have trained professionals and can restore water damage and handle mold remediation "Like it never even happened." Contact us today!

Winter Prep Tips for your Ulster County Commercial Property

10/11/2019 (Permalink)

Winter readiness for your commercial property is just as important as your home!

Living in the Hudson Valley has taught us to expect the unexpected when it comes to winter weather. Protecting your business or commercial property in the cold months is just as important as what you do to prep your home.

Here are some of the useful tips we’ve gathered to help prepare your business for the upcoming winter and help give you some peace of mind:

-Check the external areas or common areas for downed tree limbs and branches.

-Inspect the walkways and parking lots for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and make repairs as needed to keep those areas free and clear (this is a good idea all year long).

-If you have a parking lot at your building, keep it free and clear of snow and ice, keep salt handy and use it often. A snow removal company is a good resource to have on hand in this case.

-Check all handrails, stairwells and entry ways and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

-Inspect the roof for any problems that could lead to leaks and have the gutters cleaned bi-annually.

-Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

-Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes can have costly repercussions.

-Don’t forget about outdoor irrigation systems, these need to be winterized properly as well.

-Many building owners utilize a facilities manager or property management company to help keep an eye on and maintain things at their properties. Perhaps speak with a neighboring property owner to see what they do in this case.

-Ask SERVPRO of Kingston/New Paltz about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

The best way to reduce business interruption following a disaster is to plan for it NOW.

If your business suffers any kind of fire, water, sewage or mold damage, we’re here to help 24/7.  We’ll get you back to business quickly, "Like it never even happened." Keep our number in your phone for emergencies, (845)255-4334.

Fall is the time to get your New Paltz home prepped to avoid Ice Damming during an Ulster County Winter!

10/10/2019 (Permalink)

Help prevent ice damming from occurring in your Ulster County home this winter!

If you live in the Hudson Valley, you’re familiar with the amount of snow and freezing cold temps that can occur in the winter months. You might have experienced or have heard the stories about ice damming and the headaches it can cause.

Ice Dams can occur when there are several inches of snow on the roof and the outside air hovers in the low 20’s for many days. Poor attic insulation increases the chances of a problem too. Ice dams form when heated air melts roof snow down into water stuck behind ice. When the water is dammed and has nowhere to flow through the gutter system, it can back flow under shingles and inside your home.

The goal is to stop snow and ice from melting, keeping your attic as cold as possible and clearing icicles and snow build up from the roof and gutters.Here are some helpful prevention tips you can do ahead of winter to avoid an ice damming problem:

• Keep the attic air temperature below freezing when the outside air temperature is in the low 20’s.
• Install more insulation in the attic floor to prevent warm household air getting into the attic.
• Have good ventilation in the attic to consistently replace warm air that might rise to the attic with cold outside air.
• Keep the bottom 3-6 feet of your roof clear of snow but be careful not to damage any shingles.
• Make sure your gutters are clear of leaves and debris. The more clogged they are, the higher the chances of the heavy ice build-up happening.
• Check and seal places where warm air could leak from your house to the attic: vent pipes, exhaust fans, chimneys, attic hatches and light fixtures are all possibilities.
• Do some research to see IF installing a heat cable along the eaves is right for your home.
• Inspect, or have your roof and attic inspected for proper ventilation and insulation.
• Look for signs of inadequate ventilation: rust spots, rusty nails or a mildew smell are all signals that moisture has formed on the inside of your roof. That mildew smell is telltale of mold growth, SERVPRO of Kingston/New Paltz offers FREE mold inspections. Mold isn’t something that should wait to be remedied.
• If you have soffit vents in your eaves, make sure they are not blocked and insulation surrounding them is secured so that air can flow easily.

If ice damming happens despite your best efforts, keep in mind the following:

-Don’t chip away at the ice, that will damage the shingles no matter how hard you try not to.

-Don’t install a water heater or other mechanical equipment in the attic.

-Don’t use salt or calcium chloride to melt the snow, they are super corrosive and can cause problems with gutters, downspouts and flashings. The runoff from these will also cause harm to plants and grass.

The best solution is to call a roofing specialist to locate the leak and seal everything. Then call SERVPRO of Kingston/New Paltz to remediate the water damage. We’re available for emergencies 24/7 at (845)255-4334. Our certified water damage technicians will take care of the damage Like it never even happened.

Categories of Water to Consider if you Have Water Damage in your New Paltz, Kingston, Highland or Saugerties home

10/9/2019 (Permalink)

Call the professionals in water damage restoration to get you back to pre-damage condition!

Don’t assume its harmless water when you suffer a water damage in your home! There are 3 distinct categories of water in this situation: clean water, gray water and black water.

The 1^st step is always the same, clean it up and dry it out, as soon as possible is best to avoid the threat of mold growth. Keep these things in mind as it will vary the type of cleaning and remediation depending on what you’re dealing with:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of bacteria, microbes and other contaminants and can be the result of snow or rain water, broken water lines, toilet holding tanks, and malfunctioning appliances.

Important Fact- it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2- Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the 3 categories, as its considered highly contaminated by harmful chemicals, fungi and biological matter and will cause severe discomfort and illness. The sources are toilet back flows, sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO of Kingston/New Paltz is here to help get the situation under control. Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

SERVPRO of Kingston/New Paltz offers all phases of Commercial Cleaning, Restoration & Reconstruction

10/9/2019 (Permalink)

Let the professionals at SERVPRO of Kingston/New Paltz handle everything you need at your commercial property!

Whether looking to have the ducts or carpets cleaned at your office, or maybe you’ve suffered a fire or water damage in your building, perhaps you’ve discovered mold in the restrooms, or just had remodeling done, bought a restaurant and needing a full commercial kitchen cleaned? No matter what, there is nothing our professional teams can’t handle! No damage is too big or too small, from a store front or office space to a full warehouse or academic building, we can take care of everything you’re needing quickly and efficiently!

Fire and smoke remediation, odor removal, mold remediation, kitchen sanitizing, sewage backups, graffiti or vandalism, water damage restoration, post construction clean-up, and all phases of reconstruction are just some of the commercial services we can take care of. Something not on this list? Just ask!

Our commercial services are endless, from start to finish, we’ve got the trained and certified professionals, specialized equipment and as always, WE’RE LOCALLY OWNED AND OPERATED.

Let us take the worry and hassle out of your emergency and the stress out of doing it yourself, call us at 845-225-4334, our estimates are FREE and we’re available 24/7 for emergencies.

SERVPRO of Kingston/New Paltz is ALWAYS PREPARED for your commercial property emergency!

10/8/2019 (Permalink)

No matter what type of property you have, commercial or residential, SERVPRO of Kingston/New Paltz is always ready to help!

SERVPRO of Kingston/New Paltz is here to help in any residential or commercial property. We are proud to say that we too, have been a locally owned and operated company since 1992 and have extensive experience at restoring commercial properties to preloss condition in efficient manner. We understand how vital it is to get your business back up and running as soon as possible, so you can count on us to have a live staff and restoration technicians available 24/7 at 845-831-3600 to help cleanup and restore water, fire & mold damages!

Our teams of professional restoration and remediation technicians are extensively and continuously trained and certified by the IICRC to handle the remediation of all damages and the reconstruction afterwards, no matter the type and no matter the time.  Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

Being centrally-located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get your Kingston, New Paltz, Highland or Saugerties property back in business!

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should your Ulster County business or commercial property experience fire, water, sewage or any kind of storm damage, we’re here to help. Keep our number in your phone, (845)255-4334.

How to Make the Right Choice in Restoration for Water Damage in your Ulster County home

10/7/2019 (Permalink)

Numerous damages can come from water damage, choose the right restoration company to handle any size disaster!

If you’ve discovered that you’ve suffered water damage in your home, a common reaction is confusion and not knowing the right steps to take. Between consulting with home-owners insurance and that added stress, figuring out what restoration company can help, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming time.

However, by choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. SERVPRO of Kingston/New Paltz will help guide you the rest of the way.

There are a lot of companies out there so it can be difficult to determine what is important when researching restoration companies. Here’s a guide of what to look for to make the right choice: 

*A Full Restoration Provider

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Our professionals are  highly trained and   certified in every type of water damage remediation and will provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians. We pride ourselves on constantly evolving as new technology is introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 25 years, we also have a nationwide network of other franchises that we can work with if a disaster were to occur. Whether it’s man power, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you have experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)255-4334- one less thing to worry about!  We’ll help get you back to preloss condition, Like it never even happened.

Do you know how to use a fire extinguisher and which type in your New Paltz home?

10/4/2019 (Permalink)

Be sure to know what type of fire extinguisher you have in your home and to learn the PASS System to use it before you have a fire!

Sure, you probably have a fire extinguisher in your kitchen, maybe even one in the garage too. A fire extinguisher can really help put out a small fire before emergency personnel arrive at your Ulster County home and can help you exit your safely.

Keep in mind though, that not every extinguisher is for every type of fire, so what type do you get?

All household fire extinguishers have the top 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. Some models are for commercial use or industrial specifications, classified as D or K extinguishers.

-A is for ordinary combustibles like trash, wood and paper

-B is for liquids & grease (think more like stove-top fires)

-C is for electrical equipment

A good note to remember, according to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?

To use the extinguisher properly, you want to use the PASS method:

-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! Do not touch the plastic discharge horn on a CO2 extinguisher as it gets super cold and may damage your skin.

-Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

-Sweep the nozzle from side-to-side until the extinguisher runs dry.

Always read the instructions on the fire extinguisher and get familiar before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home and type of fire. Do not assume anything when it comes to fires!

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

SERVPRO of Kingston/New Paltz has the trained experts in the industry of fire damage remediation. If you experience fire damage in your home, don't hesitate to call us, 24/7 for emergencies. We’re here to help and will make it Like it never even happened. 

Is your Ulster County business ready for an emergency?

10/3/2019 (Permalink)

Take advantage of our FREE and EASY Emergency Ready Profile for your business preparedness!

Being a business or commercial property owner in Saugerties, New Paltz, Highland or Kingston, there are some ESSENTIAL STEPS that you and your employees need to be aware of in case of a disaster or emergency:

-Do you have an Emergency Evacuation Plan in place? Has your staff reviewed it as well?

-Does everyone know where the emergency shut-offs are for utilities like electric or gas?

-Do you have the vital contacts and phone numbers available at a moment’s notice to everyone at your business?

SERVPRO of Kingston/New Paltz offers an Emergency Ready Profile (ERP) for at zero cost to you. Our business is about being prepared and taking care of disasters at a moment’s notice, so we know how important it is to be ready for whatever happens!

We work with local businesses to develop an easy tool, customized to your business’s information, available as an app for your phone and in hard copy as well, loaded with the vital information you and your employees can keep for super quick access! 

What is it?

A 24-48 hour snapshot of everything you may need to know in case of an emergency at your building or property. This includes:

• Photos, location, and contact info for utility shutoff locations (i.e. water, gas, alarms, etc.)
• Emergency Personnel Contact Information, updated as often as needed
• Emergency Protocols, plus recommendations as businesses change
• Floor Plans (...don’t have one? We’ll create one for you!)
• Cell Phone App and Hard Copy Binder for quick access of info no matter where.

Why do it?

• It’s FREE and It’s EASY, we’ll take care of it all for you!
• Comprehensive document that has all the vital information needed in one spot
• Easy to understand and read for all personnel
• Access Available 24/7
• Peace of mind knowing you have a plan in place and the safety of all will not be compromised.

We have completed over 600 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared. We’re here to help no matter when and will get you back to business quickly if disaster ever strikes!

Contact Corey or Amy at 845-255-4334 at the SERVPRO of Kingston/New Paltz office for more info!

The OTHER problems that can come from a hoarding situation in an Ulster County home

10/2/2019 (Permalink)

It's vital to work with a certified cleaning and restoration company when it comes to the dangers stemming from a hoarding situation.

Compulsive hoarding affects approximately 700,000 to 1.4 million people in the US. It’s a serious mental illness, a subtype of OCD, that causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

Hoarding dangers in an Ulster County property can include: unknown water damage, subsequent and potentially dangerous mold growth, bug and rodent infestations, structural damages, and fire hazards.

A home or property that’s been impacted by hoarding warrants a series of procedures to restore it to a safe and livable environment. Call in the restoration professionals, who will clean up the property the right way and ensure its safely rehabbed.

What Cleanup Involves:

Cleaning up after hoarding requires special consideration and a company that understands how to create, execute and complete a comprehensive protocol to handle the hazards. There could be numerous bio hazards involved so health and safety regulations must be put in place accordingly.

Removal of Items:

This is the cleaning phase—sweeping the space of the objects and refuse that have piled up over time, removing contaminated items and discarding properly. These items can become hazardous over time, or considered a bio hazard, professionals will need to ensure safe removal.

Removal of Dangerous Substances:

Hoarding can hide dangerous health-related hazards, including varieties of mold and other pathogens, along with insects, rodents and other pests.

Make sure the property is being properly handled by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning:

Once the clutter and debris are removed and the space is cleared, a licensed team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In some cases, and especially when mold has been growing, flooring and sub-flooring and/or structural damages will need to be addressed and repaired before the property can be safe to reside in. Working with a company that handles both the remediation and reconstruction like SERVPRO of Kingston/New Paltz will ease the stress of the situation and decrease the chances having to hire multiple companies

In need of a team to help restore a space where hoarding has been an issue? Contact our certified professionals at SERVPRO® of Kingston/New Paltz at (845)255-4334. We’re here to help and will make it Like it never even happened.

Before, During and After a Fire....Do you know what to do at your New Paltz home?

10/1/2019 (Permalink)

There's a lot to think about when a home fire occurs, we've made an easy list for you to follow for before, during and after.

Do you know what to do in the event of a house fire? Of course, we all hope a fire will never happen to us, but the reality is that there are an estimated 358,500 home fires occur every year . Though they are always alarming situations, planning ahead can go a long way in helping you feel safe and prepared. While practicing general fire safety is best, knowing what to do at every stage is also essential for keeping you and your family safe.

We’ve compiled resources from the National Fire Protection Association and Ready.gov, we’ve assembled a complete overview of preparedness, safety precautions and actions to take after the flames subside:

Before a Fire:

-Install smoke alarms in each bedroom and on each floor of the home, and be sure to check them once per year at least.

-Ensure the house number is visible from the road and/or on a mailbox for emergency responders to easily see.

-Identify two ways out of each room and create a drawing of the floor plan reflecting escape routes. Review this with every member of your family.

-Agree on an outdoor meeting place for the whole family, such as a neighbor’s mailbox or a visible landmark far from harm.

-Alert any visitors or overnight guests to the plan should an emergency occur.

-If you have young children or family members who have limited mobility, assign them to a “buddy” who can make sure they get out safely. This should always include family pets.

-Make sure all escape routes are free of clutter and easily accessible for all family members. Check on potential obstacles like door locks that might stick or windows that can be an issue for evacuating.

-Take photos of all rooms in your home for when you might need to file an insurance claim.

During a Fire:

-Call 911 as soon as you are able.

-Smoke rises, stay low to the ground to avoid inhalation as much as possible.

-Always feel the door and doorknob for heat to determine if a route is safe (that’s why 2 ways out is so important).

-Open doors with extreme caution in case the fire is just beyond.

-If your clothes catch fire, remember to stop, drop and roll right away.

After a Fire:

-Contact The Red Cross or other local emergency relief service, they have numerous resources to assist in home fires and other emergencies.

-Call your insurance company and a restoration company that is certified is fire and smoke damage restoration.

-Do not go back in the home until the fire department has told you it is safe to. Make sure you have a professional reconnect utilities like electric and gas.

-Take an inventory of all damaged items, as best as you can before cleanup begins. The photos taken before hand will come in handy here, it’s impossible to remember everything you own in a crisis like a house fire.

-Save any receipts for any expenditures accrued due to the fire to submit to your insurance company.

If your home has been damaged in a fire, don’t hesitate to reach out to us 24/7! We are fully certified in fire damage restoration and will respond quickly to damages. We’re here to help and will make a stressful situation "Like it never even happened."

Hidden Water Damage, Here’s Where You Can Find It | SERVPRO® of Kingston/New Paltz

9/30/2019 (Permalink)

Water damage can be a tricky thing to locate! Give us a call if you've noticed water damage in your home, we're here to help!

Sure, extreme rains and flooding increase the chances of water damage inside your home but, these are not the only reasons it will occur. Many things inside can cause water damage, and quite a few of them occur in places that are easily missed. (Why would you think of moving your dishwasher around?)

If water damage is left untreated, it can become more severe and cause more problems like mold, flooring replacements, and lower room damages. Water damage claims can get costly, and it’s not uncommon for insurance to not accept water-related claims at all. It’s always a good idea to be familiar with the terms of your homeowner’s insurance policy and what is and isn’t covered.

Knowing where to find hidden water damage can make a big difference in how much of a headache it will be to take care of.

Where You Can Look for Water Damage-

• Below exterior windows- The seal around a window is not the most durable piece of construction, with time it can slowly begin to let water seep into the wood below.
• Connection points of siding- Where siding overlaps or meets a corner, it is sealed against the elements. However, damage to the siding can also mean damage to the seal, leaving the plywood below exposed to water. If there is a leak there, it can affect many levels in your home.
• Exterior painted surfaces- Multiple layers of paint can form miniature gaps between them, letting water in and causing the paint to bubble or soften. This can be common in older homes that dot the Hudson Valley.
• Inside dishwasher cubbies- It is not typical to move the dishwasher unless it is being replaced, but often homeowners discover water damage during the upgrade process. Inspecting it regularly will help ensure there are no surprises. Don’t wait for a puddle to form on the kitchen floor before checking this area!
• Inside bathroom walls.Water pipes heading toward the sink or tub can begin to leak with time, causing water spots in the paint as the water seeps into the wall.
• Around toilets- A toilet has many seals to keep water in, but these can become weaker with time. Many homeowners will not notice until the floor begins to feel unsteady and the toilet develops a wobble. Mold is a common culprit of this type of water damage as bathrooms tends to be more humid consistently.

If you’re dealing with water damage, we’re here to help no matter what! SERVPRO of Kingston/New Paltz is certified in water damage AND mold remediation!

Easy ways to prevent mold in your Ulster County attic, basement or crawl space.

9/27/2019 (Permalink)

There are some easy steps to follow so you don't find this nasty microbial growth in your attic!

Mold spores thrive in dark and humid areas, these environments create the ideal place for microbial growth to spread and flourish. If you have a basement, crawl space or attic, it is likely that you already know how persistent mold can be. 

Due to mold’s effects on health, it is extremely important to prevent it when possible and have it remediated immediately when it occurs. However, having mold in your home does not have to be a way of life.

Here’s some great tips for mold prevention in your basement, attic or crawl space (really for any cramped or tight household space):

1. Reduce Humidity-

Mold loves high humidity and needs it to grow, this is often present in basements and other tight quarters in a home. Try to keep humidity levels within 30 to 50% with a dehumidifier to discourage microbial growth.

2. Store Soil Somewhere else-

Potting soil, mulch and indoor plants provide spaces for mold to thrive and an organic food source that it needs to keep growing. Keep these items stored somewhere other than the basement to discourage growth.

3. Keep Clutter to a Minimum-

Having clutter, items or debris in an area reduces airflow and ventilation in the room. Reduce general clutter, especially when it comes to cardboard boxes, clothing, fabric and books. Try using plastic sealable totes rather than boxes. Store items away from having direct contact with walls.

4. Direct Water Away From Your Home-

Mold requires moisture to thrive, so ensuring there is as little moisture as possible flowing toward the home will discourage it from growing. Landscaping and drainage paths should be crafted in such a way that water is directed away from the home and not allowed to gather around the structure. Keep an eye on your downspouts from the gutters and other drainage spots during your regular home maintenance.

5. Don’t Let Leaks Linger-

Leaks provide the perfect environment for mold to develop, and they can cost you an extensive amount of money in wasted water and the costs to treat and remediate it, so fixing them ASAP is best. Get a good handle on your homeowner’s insurance policy as well, some leaky situations might be covered, but some may not.

6. Make Use of a Fan-

Using a fan helps with air circulation and further reduces humidity. Airing out the basement and crawl spaces will help ventilation and discourage mold from occurring. Be mindful of the electricity and connections involved to make sure there are no fire hazard risks.

7. Reduce Factors That Create Humidity

If you have laundry or air conditioning units in the basement, be sure they are properly ventilating to the outside. Avoid carpeting or rugs, which can hold moisture. Do not dry wet clothes in the basement as the air can grow more humid as they dry.

If you’ve discovered mold in your basement or anywhere else in your home, we are here to help! SERVPRO of Kingston/New Paltz has licensed mold technicians on staff. Give us a call immediately to learn about our mold remediation services and to schedule a FREE ESTIMATE.

Make Your Workplace Safety Drill Effective in 3 Steps | SERVPRO® of Kingston/New Paltz

9/23/2019 (Permalink)

Practice, revise and repeat your workplace safety drill.You can't ever be too prepared for the unexpected!

If you’re a business owner in New Paltz, Saugerties, Highland or Kingston, you understand how important it is to keep your workplace free of hazards and your employees safe from harm. However, have you considered what would happen should an emergency occur in the workplace? There are 3 significant actions you should take to make a workplace safety drill understandable and effective.

Because of how negatively a disaster can impact a small business, it is important to create a plan for what to do should an emergency occur. Creating a plan that accounts for multiple possibilities, gathering feedback and then using that feedback to improve are all important components to coming up with a fool-proof plan. 

Here’s how business owners can work toward creating a workplace safety drill that works: 

1. Plan Your Drill 

In order to create a effective and properly executed drill, it is important to plan it thoroughly and in advance to ensure it is as effective as possible. Be sure to plan for every scenario that could put your staff in harms’ way, such as fires, storm damage, power outages or any other emergency including those that are specific to your industry. Prepare for specific checks such as: 

• Designate a meeting point for all employees outside of and away from the building. Be clear of the location to all departments and staff. 
• Choose someone to perform a headcount and ensure that everyone in the building takes part.
• Train some employees how to perform any emergency shutdown procedures such as turning off electric, machinery, gas or water lines before exiting the building.

It’s also important to schedule drills at various times if you have personnel who work a variety of hours or shifts so everyone can experience them. Emergencies don’t always happen from 9-5.

2. Determine Where to Improve 

After conducting a few safety drills, the most important thing to do is take note of where improvements could be made. Make sure to get feedback from employees on their suggestions or recommendations. Even things that seem small can make a large difference in an emergency scenario, such as choosing a different exit route, more lighting or better signage.

3. Make Changes and Repeat 

As important as it is to practice the drill, it’s equally as important to put any changes into effect immediately too. Notify all involved and as you continue to make improvements and run drills, it is important to note how more recent drills compare with earlier ones. Tracking the improvements and results of each round is a great way to ensure that drills are as efficient as they can be, that way everyone will stay safe should a real emergency occur. 

It’s highly recommended that you document and keep these practices in a safe and easily obtainable location. In an emergency, it’s hard to remember exactly what you’ve been told, having it on paper and handy to all makes for a less-stressful situation for all involved.

SERVPRO of Kingston/New Paltz has experts in damage restoration and can help you plan for emergencies with our FREE Emergency Ready Profile! It’s simple, effective and highly useful tool for all business owners. Give us a call today to learn more. 

Make Sure To Include Your Pets In Your Emergency Escape Plan | SERVPRO® of Kingston/New Paltz

9/11/2019 (Permalink)

Our furry family members need an emergency escape plan in case of a disaster.

When making household emergency plans, it’s most common to create one plan for the entire family. However, it is important to remember your pet’s needs as well and theirs can be quite different than the others members of your family. 

Prepare Everyone Before An Emergency-

When making your own flood preparedness plan, be sure to remember these pet-specific items as well:

~Know the differences between a flood watch and flood warning to understand weather reports.

~Use the FEMA Flood Map Service Center or other trusted service to assess your overall risk.

~Obtain copies of your pet’s vaccine records and microchip information and include those with your own important documents stored in a waterproof location.

~Find a designated location to take your pets if you must evacuate, such as a pet-friendly shelter or hotel. It's recommended you research this in advance, you don’t want to be turned away in a crisis. Make sure your family and neighbors know which you’ve chosen so others can assist if needed.

~Coordinate with other pet-owning neighbors and develop a plan should one of you be away from home when a flood strikes. Show them where your pet emergency supplies are, paperwork, and designate a meeting spot. This offers a much-needed piece of mind in a stressful situation. The less questions, the less worry.

Making An Emergency Kit For Your Pet-

This most likely contains many of the same things as one would for a human, with some special considerations:

• A picture and detailed description of your pets, as well as any special needs or warnings (ex. “Startles easily or Is fearful of dogs”)
• Proof of ownership and Vaccination records, Microchip info too
• An extra leash and collar
• Bowls for food and water
• Required medications
• Enough sealed food, water and treats needed to last several days
• A pet first-aid kit
• An identical replica of a favorite toy for entertainment and something from home like a blanket for reassuring smells and comfort. 

Surviving a Flood With Your Pets-

When a flood becomes imminent, the most important thing to do is to tune in to local weather channels and emergency stations to stay aware of authorities’ instructions. Do not fall victim to fake news and rumors the social media can hype up.

Here are some other tips for surviving a flood with your pets:

• Bring ALL outdoor pets inside and head to the highest area of your house.
• If authorities are advising to evacuate, do so and bring your pets, as animals are required to be included in state and local emergency plans. If you’ve made arrangements for them to be SAFE elsewhere, get that plan in motion ASAP.
• Make sure everyone in the family has the correct contact info to reach all involved pet parties.
• Keep your and your pets’ emergency kits handy so they can easily be taken with you.

Flooding situations can be traumatizing, and pets can get easily scared and confused, having an emergency plan in place for their safety as well as yours can truly help in a disaster.

SERVPRO of Kingston’s/New Paltz is here to help 24/7. Get in touch with us today to learn how we approach water restoration differently and can help you after an emergency.

Wondering if that’s mold in your Ulster County home?

9/4/2019 (Permalink)

Mold growth isn't always visible but the smell is pretty distinct!

The short of it is that Mold spores occur naturally in the environment, but if you’re noticing some unusual looking growth on any surface inside your home along with a musty and dirty odor, you could have a mold issue. Here’s some facts that help clarify the WHY and WHAT of microbial growth:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. The spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. Mold needs lots of moisture or a small water source to flourish so locating and repairing the source of the water is the first step. Usually a small, consistent leak is the culprit.

Now the HOW:

SERVPRO of Kingston/New Paltz and our certified mold remediation experts will guide you in the right direction to getting rid of it, and our estimates are FREE. We’ll explain the process of remediation, assist with any questions and ease your worries so you don’t have to stress about how you’re going to deal with it.

In the meantime, keep these steps in mind:

If you see mold, leave it alone. You can accidentally spread it throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What You Should Do:

• Stay out of affected areas, this includes pets too!
• Turn off your heating/ventilation system and all fans.

What You Shouldn’t Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself. Our experts use specialized microbial products that you can’t purchase in the store.
• Don’t spray bleach or other disinfectants on the mold. Bleach won’t do a thing and the mold will continue to grow.

SERVPRO of Kingston/New Paltz specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are experienced and highly trained restoration professionals that use advanced, specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Call Us Today (845)255-4334 to schedule your free estimate, we’re here to help, 24/7.

Let SERVPRO of Kingston/New Paltz help you prepare your business for a disaster.

9/3/2019 (Permalink)

Commercial or business owners need to prepare for disasters, let SERVPRO of Kingston/New Paltz offer you that piece of mind.

September is National Preparedness Month, an yearly awareness promotion sponsored by the Federal Emergency Management Agency (FEMA) to help everyone get a leg up on preparing themselves, families and businesses in the event of a disaster. This year’s theme is “Prepared, not scared.” That statement couldn’t be more on-point.

While we’re all watching Hurricane Dorian travel this way and that and seeing the absolute devastation it’s wreaked on the Bahamas, it should serve as a reminder for business and commercial property owners to review their emergency and disaster plans.

While Ulster County has seen some significant property damage in the months of September and October in recent years, we have been spared from such forces as hurricanes like Dorian. Flooding, roof leaks, broken windows, electrical fires, sewage back-ups and downed trees are always possibilities in our area, regardless of hurricane status or not.

Commercial restoration presents unique challenges in and of itself due to the sheer nature of size and layout. Building structures, employees, clients or customers, inventory, files, documents, and other crucial elements can all be affected and with varying degrees.

It’s important to have a solid emergency plan that has critical information about the location of shut-off valves, fire system controls, network info and emergency contact numbers in addition to emergency escape plans and other critical disaster information. Having this all at your fingertips can save emergency responders precious time and help contain damage and minimize injury.

SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program (ERP) for any business owner to have at their facility, at no charge. It’s a simple process involving one of our team members and the business working together to gather information that is crucial to have when a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s mobile app. If needed, we’re happy to provide a full hard-copy for your employees as well.

There is some piece of mind in knowing that you can to help protect your business, employees or commercial property from storm damage by having a plan in place and by calling SERVPRO of Kingston/New Paltz. We’re always here to help. Call us to schedule your ERP at 845-255-4334.

How to pick the right restoration company after your Kingston/New Paltz business has suffered a loss.

8/28/2019 (Permalink)

SERVPRO of Kingston/New Paltz has the efficiency, training and expertise to remediate any size commercial damage.

Any kind of disaster and sustaining property damage is devastating for anyone. Business owners are put in an especially precarious situation as their livelihood and their employees are at risk. An astonishing fact: Over 40% of businesses don’t reopen after a disaster.

It’s important for business owners to work with a restoration company they trust. One with local, reliable and trust-worthy business practices. Here are some questions to ask to ensure you are picking the right remediation company:

1. How fast Can They Get to You?

Damage can get out of hand quickly if left untreated, so a quick response is mandatory. Get information about their emergency response procedures and hours of operation to understand what to expect.

SERVPRO of Kingston/New Paltz offers a faster response time with our emergency line, staffed 24 hours a day. This allows us to quickly respond when a disaster is called in so business owners can use their time on other disaster recovery tasks.

2. How Does the Company Train Their Technicians?

Consistent training is vital to ensuring the technicians’ work is of a high caliber, so customers should always inquire about the company’s education and certification standards. Knowing your business is in good hands will provide peace of mind and ensure the work is done properly.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets forth the most comprehensive standards in the industry, and that is what SERVPRO bases our technicians’ education off of. From their initial training to e-learning and new certification opportunities, we ensure they are always learning whether it be in the field or in private instruction.

3. Ask What Their Equipment Lineup Is Like?

Technology has truly revolutionized restoration equipment, so maintaining an up-to-date fleet of equipment is vital to performing a highest caliber of work. A company’s fleet of tools and equipment needs to be modernized and updated consistently, so you can be sure the best and most current technology is being used at your business.

SERVPRO of Kingston/New Paltz chooses our own equipment based on the IICRC guidelines, which guarantees that we are utilizing the industry standard. Whether removing water damage or scrubbing the air of soot particles, you can rest assured that you have made the right choice for your business.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.

Building Your Family’s Emergency Kit | SERVPRO® of Kingston/New Paltz

8/22/2019 (Permalink)

Having a well-stocked emergency kit offers peace of mind in a very stressful situation.

Having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster at your Ulster County home. When a weather emergency strikes, there might not be time to gather your supplies before heading to a basement or other safe space.

Many experts suggest that your emergency kit contain at least 72 hours of provisions and some necessities such as personal hygiene supplies and emergency radios. Keep in mind, that it’s also a smart idea to fill up the gas tanks on your vehicles beforehand, many alerts come with enough time to get to a gas station.

The Basic Emergency Kit:

While every emergency kit should be for your individual needs and considerations, to build a kit with the bare necessities, this is what the American Red Cross recommends:

• At minimum, one gallon of water per person per day for at least three days
• A three-day supply of non-perishable food per person
• Plenty of portable cell phone and electronics chargers and cords.
• A battery-powered radio for local alerts and a NOAA Weather Radio for national alerts
• Flashlights for each person
• A well-stocked first-aid kit
• Any prescription medications your family members may require
• A surplus of batteries for the flashlights
• Dust masks for filtering debris-filled air
• Paper towels, garbage bags, hand sanitizer and any other personal hygiene supplies
• A non-electric can opener and utensils for food
• Local maps of the area with shelters clearly marked
• Important personal and financial documents sealed in a plastic Ziploc bag

Other Suggestions of Supplies:

The items above are an ideal place to begin, but if you have the space and ability to build out a larger kit, there are some additional items you may want to include:

• Tools such as wrenches, hammers, nails and pliers
• Plywood in case it is necessary to barricade doors or windows
• Duct tape and plastic sheeting in case an impromptu shelter needs building
• Solar-powered chargers for using electronics long-term
• Weather-appropriate spare clothes
• Thin, camping-style blankets, small carry-along pillows
• Unscented bleach, which can be used as a disinfectant or water purifier
• A deck of playing cards, a few board games, pens and paper
• Cash and coins

If you have sustained water or storm damage, SERVPRO® of Kingston/New Paltz is always here to help. Our trained technicians are available 24/7, we’re faster to any size disaster.

Smart fire prevention tips for your New Paltz, Kingston, Saugerties and Highland homes

8/20/2019 (Permalink)

Fire Prevention Plans can offer security and peace of mind.

Not only can damage from residential fires can be significant, they cause both structural and property damage and put the household in danger. Practicing proper fire prevention techniques in your Ulster County home is essential to staying safe and helps offer a piece of mind.

Residential Fire Numbers: Many consider fires to be an uncommon occurrence, but according to according to FEMA, in 2017 there were over 3,400 fatalities attributed to fires, with 23.0 billion dollars’ worth of losses from over 1.3 million fires that year.

Over half of residential fires are caused by cooking in some manner. Utilizing caution when cooking with open flames can go a long way in residential fire prevention. Make sure children and adults all know how to be safe in the kitchen, what to do in a fire emergency and what to USE should one arise.

Fire Prevention: Because of how quickly fires can grow, preventing them from starting is the most effective method of fire safety. Household objects can quickly turn hazardous if conditions are right, but there are many ways to prevent fire hazards.

Inspection of the smoke detector: Use the smoke detector’s test button to check the batteries once each month. Purchase a new one every 10 years. They’re not expensive and the technology has been upgraded since your last one.

Dryer vents and lint: Have your dryer vent cleaned once a year. An excessive amount of lint can be a fire hazard due to the heat of the dryer. Dispose of dryer lint in the tray after each load as a cautionary measure.

Stay in the kitchen if you’re cooking with an open flame: Just because one uses a flame each day for cooking or fireplaces does not mean that it cannot pose a hazard. Always attend to open flames and never leave the room when one is burning.

Cords, cable and wires: Cords come with a safety coating that protects the wires and lessens the fire risk. When the cables become frayed and worn, the wires become exposed and create a threat. Check cables often and dispose of frayed ones immediately.

Properly store products. Everyday household products can also pose a fire risk. Most cleaners, household chemicals and aerosol cans should be kept away from high heat and incendiary devices. Check their labels to determine the safest way to store them.

If your Ulster County home has suffered damage from a fire, give us a call. We are certified in fire and soot remediation, and here to help 24/7.

Making an Emergency Plan for Your Business | SERVPRO® of Kingston/New Paltz

8/7/2019 (Permalink)

An Emergency Plan for your business is key for safety and preparedness.

When it comes to emergency preparedness for your business, making a plan is one of the best things you can do. Not only will having one help to keep your staff safe and informed, but it will also help you as a business owner reopen more quickly following a disaster.

A comprehensive emergency plan should be thorough, include information to share with employees and include all the materials you need to get the business reopened in the disaster’s wake. Here is a three-step guide to making your business emergency plan: 

1. Determine the Most Likely Threats

The first thing to do to prepare your business for an emergency is to understand what types of damages you might be likely to face. If your business is prone to flooding, or if you have a restaurant and are thus more likely to have a fire, these are factors you should consider when making your plan. It is also essential to plan for natural disasters, such as storm damage, fire from lightning strikes or any other severe weather that could cause harm. 

2. Create an Emergency Response Plan & Share it With Employees

The most beneficial aspect of a disaster plan is that everyone should automatically know what to do if an emergency occurs. Create a plan so employees are aware of where they should go, who they should check in with and what next steps are in all the scenarios you outlined in the step above.

Tip: Schedule workplace emergency drills so employees can rehearse the actions they will take in the case of a real scenario.

3. Determine How You Will Get Back to Business

Workplace emergencies can have a big impact on a business, even forcing them to close in almost half of reported cases. It is important to plan how you will get back to business following a disaster by creating a thorough business recovery plan. This should cover topics such as staffing issues, equipment failures and what commercial restoration company to work with to remediate the damages done.

If your business has been hit with emergency damage, we can help! We are fully certified in commercial restoration and can respond quickly when you call. Get in touch today to make us part of your emergency response plan!

We’re here to help, 24/7! Don’t wait if you’ve suffered any kind of damage at your business, we’ll get you back to normal in no time!

How clean are the air ducts in your Ulster County home?

8/1/2019 (Permalink)

Routine Servicing of your HVAC system and duct work is beneficial!

The fault for pollutants is often pointed at outdoor air, but you might be surprised to learn that indoor air quality can be far worse. By re-circulating air throughout the home, HVAC systems (heating, ventilation, air conditioning) allow the allergens in the air to be spread throughout the home.

Not sure if your ducts need a cleaning? We’ve put together some tips on when you should think about scheduling an appointment:

• Allergies: Air moving through an HVAC system picks up all contaminants along the way, including naturally occurring allergens and pollen. Cleaning the ducts is highly recommended to aid sensitive groups who might have adverse reactions to allergens.
• Rodents: Unfortunately, homes are never completely sealed against rodents and pests that can bring disease and infestation. They seek the same warm and dry shelter for their families as we do. If you’ve seen signs of animal nesting, call an exterminator as well as a certified cleaning services like SERVPRO of Kingston/New Paltz to get rid of all contaminants.
• Mold: Mold can be the culprit in causing some health issues and because it can spread through the air, it can really get into the ducts quickly. If you’ve seen mold growth anywhere in your home, not only should you contact a mold remediation company like SERVPRO, but a duct cleaning should be scheduled as well to help eliminate further spreading of the spores.
• Remodeling: Renovations, even small ones naturally cause dirt and debris to become airborne in your home, and these contaminants can easily find their way into the ducts. The HVAC system will continually cycle this throughout the home, so it’s a good idea to get those filters changed out and the system checked thoroughly.
• High Energy Bill: The Department of Energy has found that 48% of a home’s electricity bill is from the heating and cooling system. If the system is weighed down with debris, dirt, dust and contaminants, it has to work harder to produce the same amount of air, using more energy than usual and therefore raising your utility bill.
• Routine Contaminants: In addition to these scenarios, general household debris, pet dander and dust can all accumulate with time. There are a multitude of natural pollutants that can accumulate over time.

Getting the air ducts cleaned and your HVAC system serviced routinely is important for several reasons. Call SERVPRO of Kingston/New Paltz today to schedule yours!

What Mold Remediation Really Means | SERVPRO® of Kingston/New Paltz

7/31/2019 (Permalink)

Microbial growth can be a tricky situation to deal with, call the experts at SERVPRO of Kingston/New Paltz to take care of it for you.

If you are learning about mold and what problems it can cause in your home, you might be confused about what mold removal and mold remediation really mean. 

While "mold removal" is an often-advertised service, its name is a bit misleading—making mold remediation the more accurate term. Read on to learn what mold remediation really means:

Mold Removal vs. Mold Remediation

In nature, mold serves a useful purpose by helping to break down decaying matter and do its part in the circle of life, but mold growing in your house is not quite as useful to the ecosystem. 

Not only is it unsightly, but mold can also lead to a variety of health issues for people and pets. Due to the functional nature of mold, it exists nearly everywhere, waiting to find a spot to land and carry out its job. 

Mold spores are microscopic and ever-present, both inside and outside and during every season. They are airborne and can travel through the air, HVAC units, ducts or even hitch a ride on pets or clothing. 

Because of the characteristics of mold, “mold removal” is a misnomer—it is impossible to remove all mold from any home or business. Therefore, be wary of companies advertising full mold removal guarantees, as there is no way to stop nature from its process.

What Encourages Mold to Grow?

It might sound like mold should be growing everywhere all of the time because of how prevalent it is, but thankfully it needs specific conditions to begin to grow. 

Most importantly, mold thrives on moisture—a single spore can quickly form a colony when there is water present. Even excessive indoor humidity can create an ideal environment for mold, so experts recommend to keep indoor humidity below 50%.

The Mold Remediation Process

Even if you have not seen mold, if you have noticed a musty odor in a damp area of the home, you may have a mold issue on your hands. If you think it’s time to call in the professionals, here is what you can expect from the mold remediation process:

• Get in touch with SERVPRO of Kingston/New Paltz, they have mold remediation experts on staff.
• The trained and certified techs from SERVPRO will perform a full assessment of the extent of the damage.
• In some cases, due to the amount of mold present, there are additional assessments that might be recommended.
• The restoration team will contain the mold.
• Air is filtered to reduce the number of spores.
• Mold and mold-infiltrated materials are removed.
• Structures and belongings are cleaned.

If you think you may have mold in your house, give us a call and we will send our team of mold remediation experts out to do a full inspection. Learn more about our mold remediation process, and get in touch with us today.

Still noticing that smell in your Ulster County home from that grease fire 3 weeks ago?

7/25/2019 (Permalink)

Fires caused by burned protein can get into more places than you think!

You thought you got the grease and melted things cleaned up when it happened, but there are some little-known facts about food fires that make the smell and potential damage tricky get rid of.

Protein fires usually start from food that is burnt in the kitchen. Think about cooking pan on the stovetop and the grease has caught fire and created a significant problem.  Due to the chemical makeup and structure of food proteins, it can make an especially unique restoration challenge and create odor issues that are difficult to mitigate when they burn.

Important things to know regarding protein/food fires:

*Generally, these types of fires leave little visible residue, often confusing to someone who isn’t trained locate and get rid of. The smell is there but hard to pinpoint where it could be coming from.

*They create a significantly more distasteful smell than most other fires. Pungent, noxious, thick and sometimes can cause irritation to sensitive people.

*The nature of the burn causes odor to permeate even more completely than other fires, into everything. Items or belongings you never thought would’ve been affected could have some lingering and unforeseen issues. Sometimes the damage can require a sealing agent or even repainting to completely eradicate the odor. Often, it’s recommended to let a damage restoration company take care of getting the smell out of everything, usually that gives the best results.

*Keep in mind that the damage may require multiple attempts and methods to achieve the best results. Using a certified remediation company can decrease the attempts as they are effective and efficient.

Don’t tackle this issue by yourself, let the trained and certified experts at SERVPRO of Kingston/New Paltz take care of it. There is no damage too small or large and with over 25 years of  LOCAL experience, we can tell you that When fire and odors take control of your life, we’ll help take it back!.

Be sure to maintain your HVAC unit at your New Paltz home!

7/19/2019 (Permalink)

Have your HVAC unit maintained regularly to avoid costly repairs!

In this type of summer heat in the Hudson Valley, we are thankful for air conditioning in our homes, but if you haven’t had regular maintenance, your HVAC system could suffer an untimely breakdown, and be costly in repairs and aggravation.

By keeping your AC unit regular maintained as well as having duct cleaning in your home taken care of, you are investing in a future of climate-controlled comfort, improving your home’s indoor air quality and helping your system run more efficiently. 

How Can HVAC Cleaning Make My System More Efficient?

A Heating & Ventilation unit that must deal with dust and debris to function properly and pump out air will have to work harder and expend more energy to get the same amount of cool air moved around your home. Considering that about half of your home’s energy usage goes to heating and cooling, helping things run more efficient can make a big difference in your overall bill.

Once the dirt and grime that builds up in your vents and ducts is cleaned out, air can flow more freely through the home, permitting your system to expend less energy to adjust the temperature as well as removing more dust and allergens from the air.

Can That Make My HVAC System Last Longer?

With proper maintenance and cleaning, one can expect an HVAC unit to last 15–20 years—but without proper cleaning and avoiding regular maintenance, that might not be the case. A dirt-saturated HVAC unit is constantly under stress when the system is on, therefore it will deteriorate quicker due to the energy it’s spending. 

Also, substances like mold and mildew can build up within your ducts and not only cause irritants in the air but also cause damage to the unit, which will need a professional to address in order to prevent further spread of allergens, mold and mildew throughout the house. 

Rodents and pests can also make themselves at home in your ducts, it’s an ideal safe and warm spot for them to set up shop and that could lead to an extreme pest control issue if left undisturbed. Having your ducts cleaned regularly ensures you can identify problems early and before they lead to costly breakdowns instead of waiting until a big problem happens.

By maintaining and keeping your HVAC ducts clean and the system working at it’s ideal levels, you are protecting the investment you have made in your home. Calling a professional to assess if your ducts need cleaning is the surest course of action to be proactive about problems before they become bigger than necessary.

Do you think your air ducts might need to be cleaned? Call SERVPRO of Kingston/New Paltz today to have one of our certified technicians take a look!

Smell something musty in the bathroom of your New Paltz home?

7/10/2019 (Permalink)

Mold doesn't have to be a scary situation when you've got SERVPRO of Kingston/New Paltz's certified experts on your side.

Perhaps that bathroom exhaust fan has seen better days?  Maybe there's a leaking pipe somewhere? Mold has a distinct musty, dirty, damp smell that is unlike other odors.

First things first, mold needs water to start forming, so try to find the source of the leak or where the water could be coming from. Contact a plumbing professional or other service pro to take care of the issue as soon as you can. Meanwhile, give your homeowner’s insurance agent or company a call to see what your policy might cover for the repairs, damages or remediation, if needed. 

**Coverage terms vary so it’s important to be clear as to what the specifics are on your homeowner’s insurance policy. ** Insurance agents are a wealth of knowledge, so ask all the questions!

Conditions that can lead to a mold problem in your home always start with a water issue like flooding, an unknown or hidden leak, a burst pipe, ice damming, roofing or gutter failures, sump pumps, refrigerator water lines, etc. If you don’t have a professional take care of the source of leak, the mold will continue to thrive and create a more aggressive situation that is harder to treat and could be costly.

Our Production Technicians see cases of mold throughout every season in Ulster County, it’s not just an issue in the spring or summer temperatures. Mold or microbial growth needs water or consistent moisture and an organic food source to thrive. Though it can be tricky to treat and remove, we have experts in the industry who can walk you through the process and help ease some of the stress. Call SERVPRO of Kingston/New Paltz, our free estimates conducted by our trained and certified professionals will help guide you to getting the problem solved.

Understanding Thunderstorm Damage | SERVPRO® of Kingston/New Paltz

7/5/2019 (Permalink)

Don't underestimate the power of thunderstorms!

Thunderstorms are not uncommon occurrences during the summer months in the Hudson Valley. However, with these storms comes a chance for storm damage caused by those severe thunderstorms.

How familiar are you with the different types of damage that thunderstorms can cause?

Summer Grilling Fire Hazards and Tips to Avoid Them | SERVPRO® of Kingston/New Paltz

7/1/2019 (Permalink)

Be prepared with these grilling safety tips to help avoid a dangerous situation.

It’s important to be aware of what conditions can cause a grill fire—and how to prevent one—so you can stay safe while having summer fun in Ulster County.

Grill fires are not only dangerous to people and animals, they can cause serious damage to your deck and home. In fact, the National Fire Protection Association reports that grills were involved in over 10,000 home fires in a four-year span, with July being the most popular time for these incidents. May, June and August were all a close tie in those scary statistics.

What Causes Grill Fires?

While there is a fire risk anytime someone is cooking either indoors or out, because of the open flame and direct contact, grills pose a unique risk for flare-ups. Common causes of grill fires include:

*Leaving grills unattended

*Uncleaned grill grates

*Grilling near combustible materials- heat can really radiate, you’d be surprised how far!

*Burner tubes blocked due to debris or insects

*Overfilled grease pans

How to Prevent Grill Fires

The easiest way to avoid accumulating damage from a grill fire is by being familiar with and taking steps to prevent one from happening in the first place. 

Here are a few ways you can care for your grill and prevent fires:

1. It’s easy to forget they’re in there but you need to clean your drip pans frequently. Cleaning your grill helps prevent grease fires and flare-ups. Under the cooking grids and burners, every grill is equipped with a drip tray. When these trays become full and reach high temperatures, grease fires can occur. Check your pans or trays every time you use the grill to ensure they are not getting overfilled. If you let the grease cool, it’s easier to scrape off and then clean with soap and water.   
2. Coated, sauced, gristle-covered cooking grates need to be scraped down. These dried-on bits harbor bacteria that can affect the taste and outcome of your meal, but they can also cause dangerous fires. After preheating your grill, use a grill brush to scrape off grates—and scrape again after cooking. It is also advised to frequently give grates a scrub with soap and water while the grill is cool. There are lots of great choices of grill scrapers out there no matter what type you like, it’s an important tool to have on hand whenever you’re grilling!
3. ALWAYS Keep safety supplies nearby. Baking soda quickly cuts off oxygen the fire needs. Keep baking soda and a fire extinguisher nearby each time you grill to smother any flames. 

Tip: Never use water to put out a grease fire, as it can cause the flames to spread.

SERVPRO of Kingston/New Paltz is here to help, 24/7 for emergencies! N matter the type of fire damage, we’ll make it “Like it never even happened.”

Prevention for Household Flood Damage | SERVPRO® of Kingston/New Paltz

6/29/2019 (Permalink)

Never worrying about flooding and natural disasters would be ideal, but unfortunately that is not the reality for most homeowners in Kingston, Esopus, New Paltz, Highland or Saugerties areas.

Some form of flooding is involved in 90% of natural disasters, making it a real risk to people everywhere.

What commercial property managers should prep for a storm in the Kingston, Saugerties and New Paltz areas

6/25/2019 (Permalink)

Some things you can't prep for as a property manager, but there are plenty of emergencies you can be ready for!

Storms are accountable for countless injuries across the country each year. If any of those occur, your company could be facing liability if any injuries happen on your property and substantial costs to remedy avoidable damage. Where do you even being for storm prep in the Ulster County market?

Use these tips to get a handle on this important bit of planning:

Make A Storm Plan

Every multi-building property or multi-unit property needs an inclusive storm preparation plan and should cover things like-

•  Disaster-relief information
•  Emergency contacts
•  Evacuation plans
•  Nearby shelters

Create your plan several months in advance as part of storm preparedness. Review, get input and tweak it with your staff and colleagues, then make sure you distribute it to residents, tenants and other facilities staff.

Always secure loose objects around the property

A powerful storm can make furniture and even garbage cans dangerous projectiles that can cause harm and damage. Inspect for anything that could be picked up by strong winds. Remove portable items to indoor storage. For stationary items like playground equipment, use tarps, ties, locks and similar securing devices to keep things in place. Trees and bushes should be trimmed regularly to prevent them from causing damage but certainly before a pending storm.

Supply stock

In the midst of a storm, important supplies can run out. Prepare by stocking up on essentials months before the storm season. Keep lots of water and batteries on hand, candles, matches, a first-aid kit, a battery-powered radio and non-perishable foods if possible. It’s also a good idea to invest in backup generators and the fuel they need to run.

We’ve all seen photos and news stories about how storms can be so dangerous, sometimes deadly. Being prepared can be a lifesaver. Having a storm plan, securing loose items and keeping important supplies on hand can help keep your residents and property safe and overall, will help things go smoother.

In the event your property suffers storm damage, SERVPRO of Kingston/New Paltz is here to help. Our teams are available for emergencies 24/7 and can make it “Like it never even happened.”

Let SERVPRO of Kingston/New Paltz help prepare your business for a storm event! Are you ready in case of an emergency?

6/23/2019 (Permalink)

Would you or your employees know what to do in case of a storm emergency at your business?

We offer the Emergency Ready Profile (ERP) program at no cost. This handy tool has been developed into an app with all vital building information to keep right at your fingertips as well as hard copy for any Highland, Kingston, Esopus or Saugerties business location. It’s an incredibly important resource to have handy in a storm event and we know how important it is to be ready for whatever happens!

What is an ERP?  It’s a clear snapshot of everything you may need to know in case of an emergency custom and it's completely tailored to your business. This includes:

• Photos, location and contacts for utility shutoff locations (i.e. water, gas, alarms, etc.)
• Emergency Personnel Contact Information and locations
• Emergency Protocols and suggestions
• Floor Plans (...don’t have one? We’ll create one for you!)
• AVAILABLE IN HARD COPY AND MOBILE APP FORM!

Why do it?

• It’s FREE! We take care of it all for you!
• Concise document that has all vital information in one spot
• No need to worry about what to do, it’s easy to understand and read for everyone.
• You, or any designated staff can access this program 24/7
• Password secured document

You never know what you might need as far as information in case of an emergency. SERVPRO of Kingston/New Paltz has completed over 600 ERPs for local businesses in the Hudson Valley area to aid them in storm and emergency preparedness. Let us help you be prepared, you never know when disaster may strike! 

Why SERVPRO of Kingston/New Paltz is your GO-TO for storm damage.

6/19/2019 (Permalink)

It might not be just "some rain," water really does the most damage.

Even when you’re super prepared, mother nature can still do a number on your home in Ulster County when a storm hits just right. If you find yourself dealing with storm, water, and flood damage, taking immediate action is essential. Choose the company with storm damage experience, resources and equipment to handle the job. SERVPRO of Kingston/New Paltz can respond immediately to storm and flooding conditions.

-24/7 Emergency Services-there is ALWAYS a live person who will answer your call, no matter the day or time. Our crews can take care of any emergency at any time of day.

-We're Faster to Any Size Disaster: You need help right away when a storm hits your Kingston, Highland, Saugerties or New Paltz home or business. Our fast response will help prevent secondary damage and therefore reduce restoration costs.

-We Have Specially-Trained Storm Damage Specialists: Being leaders in the water, food and storm damage industry, our teams have advanced training and years of expertise, not to mention a tremendous amount of hands-on experience. These skills help quickly dry your home and restore it back to pre-storm condition.

-We're the LOCAL Trusted Leader in the Water Restoration Industry: Our local 25+ years in the restoration industry have proven our trust-worthiness and reliability. Our power lies in being locally owned with National Storm Resources.

-We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we have the capability to access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. Not all damage restoration companies are created equal!

We're here to help-  (845)255-4334.

Check and test your smoke detectors regularly in your New Paltz home

6/13/2019 (Permalink)

A disabled or malfunctioning smoke detector can put your family at risk.

According to the National Fire Protection Association (NFPA), approximately 3 out of 5 fire deaths in a home are due to either non-working smoke alarms or no smoke alarms. About half of the fires that had smoke alarms installed did not work due to missing batteries or disconnected wiring. Properly installed and working smoke alarms in your Kingston home can give you and your loved ones extra time so everyone can get out quickly.

A good rule of thumb is to have smoke detectors outside every sleeping area, inside every bedroom, and one on each level, including the basement. You can’t be too safe, so if your home is larger, install extra ones.

Test your smoke alarms once a month, check the batteries, check the wiring. If it starts chirping, the batteries need to be replaced. If you have one that has non-replaceable batteries, the entire unit will have to be replaced every 10 years. Read and understand the manufacturers specific instructions as some units need new batteries every year and some do not.

Never disable a smoke detector for any reason, you might think you’ll remember to replace the batteries tomorrow or buy a new one before there’s a fire, but it’s a very risky chance to take. Contact your local fire department if you need help or more information.

When life takes a turn and you suffer fire, smoke or water damage, SERVPRO of Kingston/New Paltz is here for you, ready to help no matter what. Program our number into your phone, Google us too, we’ll help make any disaster “Like it never even happened.”

Helpful facts about mold growth in Kingston/New Paltz homes

6/10/2019 (Permalink)

Some prepping can help deter mold growth in the basement or other damp areas of your home.

The warmer temps in our Ulster County areas have kicked spring cleaning into high gear. You might've noticed some damp cardboard boxes in the basement and thought nothing of it, but those wet boxes can lead to mold growth in your home. Most generally, -Mold spores are everywhere in our environment and can enter homes easily.

Check out these facts about mold, they are eye-opening!

-Basements are notoriously damp and have ideal temperatures for mold growth, which is between 60 and 86 degrees Fahrenheit. A dehumidifier in your basement can be good idea to help deter moisture and avoid damp and fuzzy cardboard boxes. Try to keep items on shelves in sealed containers rather than boxes. Check through contents regularly to check for mold spores.

-Most mold grows quickly when it has a source for water and organic food, (think about the decaying cardboard, it's food for them!). Perhaps there's a slow leak from the foundation or pipes in the ceiling of the basement are dripping? If you do notice a leak, get the source of the water repaired as soon as possible.

**If you think you might have a mold issue in your home or business in the New Paltz, Kingston, Highland, and Saugerties areas, or just need some answers, give us a call, our teams are certified in Mold Remediation services, 845-255-4334.

Find more facts and photos HERE!

Dirty air ducts and clogged dryer vents equals hazard for your New Paltz, Kingston or Saugerties home.

6/9/2019 (Permalink)

Home dryer fires cause $35 million in property loss, according to FEMA.

If you notice your dryer taking longer to get your clothes dry or perhaps you can’t recall the last time the vent was cleaned, NOW is a good time to call SERVPRO of Kingston/New Paltz to take care of it for you. Our trained experts will have it cleaned for you in no time. In the meantime, make sure you clean out the lint filter before and after each use. Also, if you notice a nest of any kind or any blockage including the vent flap, get rid of those obstacles as soon as possible.

While we’re taking care of the dryer vents, we can look at the duct work in your home as well. All too often, your HVAC system has been running for some time without being cleaned or maintained as it should. Dirty ventilation systems circulate odors, irritants like dust and contaminants like mold throughout your home and is the culprit for poor indoor air quality.

Keeping the HVAC system clean can help expand it’s working life and let it operate at peak condition. That could help save money and future headaches! Should you suffer a fire or have suspected mold growth, then duct cleaning is positively essential.

SERVPRO of Kingston/New Paltz offers a variety of valuable services no matter what you might need in your home or business. We’re your one-stop-shop from remediation to reconstruction and everything in between! Give us a call to see how we can help 845-255-4334.

You’ll be amazed how SERVPRO of Kingston/New Paltz can clean your home or business like never before!

6/5/2019 (Permalink)

We're so much more than fire and water damage, call us today to get your property in tip-top shape!

When you’ve lived or worked in the same environment for a while, it’s easy to not notice the ground-in dust, dirt, stains or odors that might’ve accumulated over time or that you never realized were there before! Perhaps you’re looking to sell your home in Saugerties or just purchased new in New Paltz and want the property in the best possible shape?

SERVPRO of Kingston/New Paltz has experienced technicians to clean every area of your home from bathrooms to carpets to garages to that little nook in the kitchen you could never get to. Our teams utilize the latest stain and odor-removing technology and equipment. We’re also a proud member of the EPA’s Design for Environment initiative (EPA/DFE) and offer GREEN cleaning alternatives.

There is an endless list of cleaning services we’re happy to provide, including dryer vent and duct cleaning, post- construction cleaning, furnace puff-backs, bio hazards and sewage issues. We’re trained and certified in all areas of mitigation for both residential and commercial properties and can work with your budget to give you the results you’re looking for!

SERVPRO of Kingston/New Paltz, always here to help. (845)255-4334.

Important steps to take if you have water damage in your Kingston/New Paltz home

6/4/2019 (Permalink)

Our water damage restoration teams will have your property back to preloss condition the right way!

When experiencing a water damage emergency in your Kingston home, there are a hundred questions and thoughts running through your mind. When you’re in the moment, it’s normal to want to get going on the fix immediately, but safety is most important and there are some key do’s and don’ts to be aware of during this overwhelming time:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-If possible, remove as much excess water as you can by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist.

*DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Stay safe and follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz trained professionals arrive. Programour number in your phone- (845)255-4334.

Dealing with hoarding issues in Kingston/New Paltz homes

6/3/2019 (Permalink)

Hoarding situations can lead to other issues in a home like water damage and mold.

A person with a hoarding issue in any residence in Highland, Kingston or New Paltz has difficulty getting rid of or parting with possessions due to their perceived need to save them. The thought of disposing of items causes distress and sometimes, that person doesn’t think their habits are a problem. Often, these items are things that others would throw away like wrappers, packaging, and garbage.

This sensitive situation can lead to several problems such as accumulation of items for years making for dangerous areas filled to capacity. Rodents, fleas, bugs, and other vermin may be present which creates an unsanitary living area. The inability to access and address appliances needing repairs can lead directly to water damage and possibly mold infestation. Each case is very different and handled sensitively by SERVPRO of Kingston/New Paltz professionals.

Sometimes, our teams are called to address a fire, smoke or water damage situations and will encounter hoarding issues when they arrive at the home. Our staff will work with the insurance company regarding the contents, and once approved, they will clean and pack the items up to be stored while the other damages are remedied to preloss condition.

Occasionally we are called to a home following a tragedy of a loved one and will work with the family members in locating important or sentimental things or legal documents. The SERVPRO staff will assist the family in whatever way possible in a difficult time.

If you are faced with a hoarding situation, no matter the size, our trained professionals will help make it “Like it never even happened.”

Understanding and planning for severe storms in the Kingston/New Paltz areas

6/3/2019 (Permalink)

Having a plan in place for severe weather will help more than you know in an emergency situation.

We have all been dealing with some pretty good storms recently in the New Paltz, Hurley and Kingston locales that have had the potential to cause damage to homes, property and daily life. It’s essential to understand the jargon, be prepared ahead of time and have a solid plan for your family.

-It’s important to have an emergency kit ready to go and a strong plan in place for evacuating, meeting up, staying put, electric issues, etc. Discuss these ideas with your family often. It’s also helpful to have small notebooks made up for each emergency plan and keep them throughout the home where everyone can grab quickly.

For outside the residence, make sure to:

-Bring any loose furniture, planters, toys, and yard décor that could be uprooted or thrown around in a storm.

-Cut or tie down and limbs or dead branches that could pose a hazard when high winds come through. Trees can do a lot of damage to a home; even smaller branches can be hazardous.

**If you happen to get caught in a severe storm when you’re in your vehicle- STAY INSIDE the car (not a convertible with a soft top), a home or building until the threat is over.

Here’s some clarity on severe weather definitions from the National Severe Storms Laboratory:

*A Severe Thunderstorm WATCH is issued by the NOAA Storm Prediction Center meteorologists who are watching the weather 24/7 across the entire U.S. for weather conditions that are favorable for severe thunderstorms. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued. 

*A Severe Thunderstorm WARNING mean there is a serious threat to life and property to those in the path of the storm. ACT NOW to find safe shelter! A warning can cover parts of counties or several counties in the path of danger. Tuning in to the NOAA Weather Station on your radio, phone or tv can be of great use and give you ample time to prepare.

Having a plan for severe storms is important. SERVPRO of Kingston/New Paltz can be part of your plan to get your property back to preloss condition no matter the size, and no matter the time, we’ll make it “Like it never even happened. We’re available for all Rosendale, Lake Katrine, Highland, New Paltz, Esopus, Kingston, Saugerties emergencies 24 hours a day, 7 days week.

FAQs About Mold Remediation | SERVPRO® of Kingston/New Paltz

5/29/2019 (Permalink)

Proper mold remediation by our certified technicians will take care of this mold in no time!

You may not think of mold as a household pest, but due to its small size and the prevalence of spores, it’s one of the peskier creatures that can take up residence in your New Paltz home.

 Outdoors, mold serves an important function as it helps with the degradation of organic matter, but because of its moisture-loving composition, it can quickly cause damage inside a home or office following water damage or other damp situations.

If you’ve found yourself with mold on your hands, don’t panic! Our trained technicians are fully certified in mold remediation for both residential and commercial properties, and thanks to our unique remediation services, you're life will be back to normal in a flash.

Here are some questions we often receive surrounding mold and remediation:

What Does Mold Remediation Mean?

While the nature of mold makes removing it entirely an impossible feat, we can restore your mold-damaged area to its former state and provide you with guidance to prevent any further growth.

After assessing the damage, we will contain the mold to prevent any further spreading and then begin cleanup and restoration. With our advanced air-filtration technology combined with our experts, we provide you with a custom remediation solutions tailored to your home or business needs.

Why Won’t Cleaning the Area Suffice?

If you’ve discovered a mold problem, don’t fall victim to the temptation to simply clean it away. Because of its persistent nature, mold is notorious for lurking behind-the-scenes and reemerging down the line. This is why we always recommend full-fledged mold remediation instead of a simple cleanup job. BLEACH WON"T GET RID OF IT EITHER.

How Do I Know Mold Won’t Return?

While mold spores are ever-present in virtually every building, there are some things you can do to help ensure they’ll no longer find yours a prime place to take hold! The EPA recommends eliminating indoor moisture as the No. 1 strategy for hindering mold growth.

Treating water damage promptly, investing in a dehumidifier for damp areas and increasing room ventilation are all great assets to your arsenal of mold prevention tools.

Finding mold can be alarming, but SERVPRO® of Kingston/New Paltzcan help. Our 24/7 Emergency Line ensures that you’re able to start the mold remediation process immediately after finding damage, and we can get your life back to normal, fast.

Questions? Give us a call at 845-255-4334.

Grilling safety 101 at your Kingston/New Paltz barbecue

5/22/2019 (Permalink)

Keep yourself and the family in the know about grilling safety this Ulster County barbecue season!

The weather is getting warmer, the Hudson Valley is finally getting breaks from this incessant rain and more people are using their grills….and the incidences of grill-caused fires goes up.

Outdoor grilling causes an average of 8,900 home fires, according to the National Fire Protection Association. The association adds that gas grills cause more home fires than charcoal grills as most of the public, about 64% of households, owns gas grills.

No matter the type of grill you own, here are some important BBQ safety tips that will keep you and your home safe for barbecuing season:

-Check for propane leaks on your gas grill. You can try a soap and water solution on the hose to check for leaks when the gas is on (it will bubble where the leak is), or you might smell gas near the barbecue or you might have a flame that just won’t light.

-Grill away from any structures. Gas and charcoal grills are made for outdoor use only but more than 25% of home fires start on a balcony or open porch. Even when you’re done cooking, a grill is still a fire hazard, don’t relocate the grill near your home. Never leave your grill unattended and don’t try to move it when it’s hot or still lit. A grill will stay hot for at least an hour after use.

-Take care with charcoal starter fluid, if you use a charcoal grill, only use charcoal starter fluid. If the fire starts to go out, don’t add any starter fluid or any other flammable liquids to the fire. 

-Keep your grill on a stable, flat surface and make sure it can’t be tipped over.

-If the flame goes out on your gas grill, turn everything off, wait 5 minutes and re-light it.

-Keep your grill clean. Remove grease or fat build-up often.

-Always keep baking soda and a fire extinguisher nearby for emergencies. Baking soda will help control a grease fire, never use water to put out a grease fire.

Accidents happen, but it's smart to know about grilling safety ahead of time to help decrease the chances of a fire. SERVPRO of Kingston/New Paltz is here for your emergency 24/7.

Don’t be fooled by Flash Floods | SERVPRO® of Kingston/New Paltz

5/15/2019 (Permalink)

Flash floods can do major damage, stay in the know and be prepared!

Just as it sounds, flash flooding can happen suddenly in your Esopus, New Paltz, Highland and Kingston homes and even affect areas that aren’t typically prone to rising waters. Whether you live in an area that’s a known flood zone or not, it’s important to be prepared for flash flooding, here’s what you need to know:

~What Causes Flash Floods?

There are several factors that can contribute to a flash flood developing. Prolonged rainfall or quick, intense rainfall can put areas at risk. Dam or levee failure, as well as a sudden release of water held by a debris jam can all cause flash flooding.

Most flash flooding is caused by thunderstorms that remain isolated over an area or repeatedly develop over the same place, or heavy rain from tropical storms. Additionally, ice melting in the spring can have a trickle-down effect and lead to flash flooding farther down the water stream.

~Flood Watch vs. Flood Warning

Here is a breakdown of flash flood terminology:

* Flash Flood Watch: Be alert within the designated watch area, flooding is possible.

* Flash Flood Warning: Flooding has been reported or is imminent, get to higher ground.

* Urban/Small Stream Advisory: Low-lying streets, small streams and areas are experiencing flooding.

~It’s possible to minimize damage to your home and property

While flash flooding cannot be prevented or deterred, there are ways you can prepare to lessen the damage should you be at risk:

*Have an emergency plan and know your evacuation route- The most important thing to keep safe in a flood is your family. Draft an evacuation plan and make sure your family is aware of it. Review the plan often and adjust if needed.

*Stockpile materials- In some cases, you may be able to divert flood waters and discourage landslides with sandbags, so keep some on hand. Also keep plywood and nails on hand to board up your home in the event of damage.

*Raise your essential equipment- If your home is in a known flood zone, have a professional lift your water heater, air conditioner, furnace and other equipment off the ground

*Shut off utilities- If a flood is imminent, shut off electricity to your house. This will keep essential components from shorting out and causing more damage.

If you’re home or business in Ulster County has suffered from water damage from a flash flood, SERVPRO® of Kingston/New Paltz is here to help. Our dedicated team of professionals is here for you, no matter when, we’ve got your back. We’re here for emergencies 24/7 at (845)255-4334.

Ensuring Sure Your Business Is Ready for Any Potential Disaster Situations | SERVPRO® of Kingston/New Paltz

5/9/2019 (Permalink)

It's never too early or late to create a plan for your Ulster County business in case of any type of emergency or disaster!

As a business owner, you shoulder many responsibilities where the business and your employees are concerned, but one of the most important responsibilities to consider is emergency preparedness. Kingston, Highland, Saugerties, Esopus and New Paltz businesses have dealt with plenty of emergencies in the past, so here's a little help going forward-

While putting an emergency preparedness plan in place does not give you a guarantee that a disaster will not happen, it can still give your business a leg up on the safety side, making sure that your employees know what to do if a disaster or emergency situation should occur.

We ARE your ONE STOP SHOP for all the remediation, repairs and rebuild your home needs!

5/6/2019 (Permalink)

Fire, water, mold, reconstruction! One call to us is all it takes~

You know SERVPRO of Kingston/New Paltz for being the LOCAL experts at restoring fire damaged homes to preloss condition, getting the smell of smoke out of everything, drying out, and rebuilding the water-damaged floors and walls, and being one of the few in the area that are certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services too!

Water damage in the bathroom of your Highland home? Maybe your furnace backfired and now you have soot all over your Saugerties living room? Fire or smoke damage at your New Paltz property? Did that leaky pipe turn into mold issue in your kitchen in Hurley?

Sure, we’ve got your back for any of these problems and will take care of them the right way, but what happens next? Our rebuilding teams will also help you with all your reconstruction needs, no need to go to another company and start all over again with someone who doesn’t know what you’re needing.

Some of our reconstruction services are:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing and HVAC

There is nothing we can’t do to help you get your life back to normal. SERVPRO of Kingston/New Paltz is the locally-owned and operated company that is with you every step of the way to make any damage feel “Like it never even happened.”

Let us relieve the stress of fire, water and smoke damage in your Kingston/New Paltz home or business!

4/25/2019 (Permalink)

This fire damage from a malfunctioning barbecque is a huge headache that our company is trained to take care of for you!

Navigating what to do when you're dealing with a fire requires a whole set of things to take care of that you probably haven’t given much thought to before at your Kingston/New Paltz property.

We’re here to help you every step of the way in terms of what to do and not to do in case of a fire. Once the firemen have deemed it safe to go in (in some cases they won’t), here are some important things to consider in this situation:

-DO NOT attempt to consume food or beverages that have been stored close to fire, heat or water. They could be contaminated. It is recommended to empty the fridge and freezer, it's likely the electric isn't even on at this time.

-DO NOT keep walking around inside the property. Keep your movements limited to help prevent soot particles from getting embedded into upholstery and carpet. Keep your hands clean to avoid further soiling.

-DO NOT turn on ceiling fixtures, they could’ve gotten wet or damaged and could cause electrical shock. In most cases, the electric has been turned off anyway as to not be a danger for the firefighters.

-DO NOT attempt to clean carpets, garments, electrical appliances, walls or painted surfaces BEFORE contacting SERVPRO of Kingston/New Paltz professionals. Our teams are trained and certified with most innovative equipment and most effective methods of cleaning smoke and soot from everything in your home, including electronics, paperwork, photos and artwork. Let our experts take care of the hard part, it’s one less thing for you to have to consider in a time like this.

Take a look at some of our work HERE.

SERVPRO of Kingston/New Paltz will work directly with your insurance company to help get your home and life back the best way possible. You’ll be amazed at how clean, fresh and back to normal your property or business will be using the experts from SERVPRO of Kingston/New Paltz.

Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully!

4/18/2019 (Permalink)

Wet carpets can turn into a larger problem quickly. SERVPRO of Kingston/New Paltz will take care of it quickly and effectively.

You've just noticed your feet are squishing through water on your carpets, aside from confusion and concern about your Kingston/New Paltz home, how to you begin to get this problem fixed? Here's some helpful FAQ's to get you going in the right direction-

I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable. They will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

Call us if you need us, no matter what. 845-255-4334.

Help keep your Kingston/New Paltz home dry and mold-free!

4/10/2019 (Permalink)

Mold grows in warm and damp environments. Keep it cool, keep it dry!

Mold can be a nightmare for any Kingston/New Paltz homeowner as well as cause some health issues.

Mold grows best in warm and damp climates so here are some easy steps to help prevent the growth in your home:

1. Try to keep your home under 72 degrees.
2. Don’t leave wet clothes and towels lying around. Mold can start to grow on wet clothes in under 48 hours.
3. Clean and dry all surfaces. Sinks and floors and even walls are likely to have mold if they are damp for too long. Keep them clean, keep them dry.
4. Run the fan in your bathroom while showering, open a window if you can.
5. Improve your airflow. Keep furniture away from the walls. Leave your closet doors ajar. Try the fan and an open window rather than the air conditioning.
6. Try a dehumidifier. Dehumidifiers are great for basements and any room that can grow damp.

 Not only can these step help leave your house smelling fresher and feeling dryer, it can help promote better health as well.

If mold has become an issue in your home or business, our certified techs have your back to take care of mold remediation. Call us today and we'll walk you through it all with ease.

When dealing with large commercial properties in Kingston/New Paltz....

4/9/2019 (Permalink)

This Desiccant Dehumidifier can make easy work of drying out a large amount of space.

No matter what kind of damage your Kingston/New Paltz commercial building has suffered how overwhelming it might feel, here's a peek into how we handle the loss so you can go right back to business.

When you have a large loss, you break out the juggernaut to help get it dry. This mammoth machine is a Desiccant Dehumidifier.
A desiccant dehumidifier has a moisture absorbing wheel inside the unit that is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

No matter the size of the disaster, having machines and equipment like this at our fingertips is crucial to taking care of it the right way quickly and efficiently with minimal business downtime. Call SERVPRO of Kingston/New Paltz for any of your commercial property cleanups

Kingston/New Paltz home or business owners! Do you know the 3 Categories of contaminated water?

4/3/2019 (Permalink)

This is most certainly not plain, old water. This is Category 2 water!

When dealing with water damage in your Kingston/New Paltz home or business, there are a lot of things to think about.

One of the key questions our experts will need to know is if the water affected more than one area or floor? It’s important for us to know what we might be working with and if contaminated water is part of it. This might not be the case for your loss, but our Production Managers will determine the extent when they’re onsite.

There are 3 categories of contaminated water that we take into consideration:

Category 1: Source of water that does not pose substantial threat to humans and classified as "clean water". Things like a broken water supply line, tub or sink overflows or appliance malfunctions are generally a Category 1.

Category 2: Contains a significant degree of chemical, biological or physical contaminants and can cause discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, and water discharge from dishwashers or washing machines.

Category 3: Known as "black water" and is grossly unsanitary. This water contains polluted agents, harmful bacteria and fungi, and can cause severe discomfort or sickness. These contaminated water sources that affect the indoor environment and includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or have remained stagnant may be re-classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination no matter what color it is or what content is in it.

This photo is an example of water damage that started in the 3^rd floor of the home, traveled through sheet rock, insulation and hard wood floors (which have laminate on them) and finally came out through the ducts in the basement. This water was classified as Category 2 as it was loaded with physical contaminants.

Our water damage remediation experts at SERVPRO are certified by the Institute of Inspection Cleaning and Restoration Certification and follow precise protocols and procedures for cleaning and disposing of this contaminated water.

Water damage? Call SERVPRO of Kingston/New Paltz at (845)255-4334 and we’ll be by your side through it all. We’ll get you the answers you need and the team of experts on the job quickly and help ease the stress of the situation. Our team is faster to any size disaster!

We Understand the Value of a Fast Response to Disasters | SERVPRO® of Kingston/New Paltz

3/22/2019 (Permalink)

The longer the damage sits, the higher the costs can be.

When facing the results of disaster that has struck your home or business, you don’t have time to spare. When it is your home or livelihood on the line, you don’t want to wait for cleanup and restoration—you need it right away.

We understand just how important a fast response is, which is why responding faster to any size disaster is more than just a slogan to us.

When Water Attacks: A SERVPRO of Kingston/New Paltz story

3/20/2019 (Permalink)

Sheet rock and insulation can only hold the weight of water for a short period of time before saturation kicks in and gravity is the winner.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's been 10 degrees there for days, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom, parts of ceilings have come down and the crawl space is an igloo.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, the experienced crews from SERVPRO of Kingston/New Paltz were able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Protecting Your Business From Fire Risks | SERVPRO® of Kingston/New Paltz

3/7/2019 (Permalink)

Do you have a fire plan in place for your business?

Safety for your employees and visitors is just one of the factors business owners need to consider. If you are a business owner, one risk you will need to spend some time planning for and working toward preventing is a fire.

Understanding the 3 Water Classifications | SERVPRO® of Kingston/New Paltz

2/25/2019 (Permalink)

Know the types of flood waters that can damage your home!

When you think about the water that causes water damage, it is easy to think that it is all the same. But did you know that there are three different classifications for it: clean, gray and black?

It won’t matter what type of water has caused damage, though, there will always be a cleanup and restoration process you will have to go through in every situation. The most important step to take—no matter what type of water is involved—is to remove all of the moisture and damp items quickly, so that mold cannot begin to flourish in its ideal environment.

Steps to Protect Your Home From Water Damage | SERVPRO of Kingston/New Paltz

2/15/2019 (Permalink)

Water damage can be one of the costliest damages to experience in a home or business.

Water damage is one of the most common and costliest disasters your home may suffer. Things like a burst pipe, a malfunctioning dishwasher or storm damage are just some of the many ways water damage could strike your home.

There are a number of steps you can take to protect your home from water damage. Read on as we take a look.

Protecting Your Home

Water damage may not seem like much of a hassle for you to deal with, but drying out and cleaning up will prove to be tedious, not to mention there is a good possibility mold will follow. Mold is a very common side effect of water damage, as mold can begin to grow and flourish within 24–48 hours of moisture exposure.

When considering ways to safeguard your home, it may be helpful to break it down by areas of impact, such as by basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage, which can be done by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Kitchens and bathrooms may experience water damage as a result of plumbing issues and/or appliance failures.

Make it a point to regularly:

• Inspect all appliances for issues with hoses and faucets
• Check the seals and caulking around your showers and tubs to make sure there is no leakage
• Know where the main shut-off valve is in your home
• Don’t leave your washing machine or dishwasher running when you are not home

While we would like to protect our possessions in our home from water damage, that is not always possible, but there are things you can do to at least decrease the amount of damage. When storing items in a basement, it is best to use waterproof bins, as well as store items on shelves up off of the floors.

Recovering From Water Damage

If you have suffered water damage to your home, there is a good chance you can salvage items that can be dried out within 48 hours.

The first step is to contact your insurance provider immediately and evaluate the extent of damage to your home and possessions as well as identify the type of water that is involved.

The three types of water are:

1. Clean water is water from rain, condensation, leaky pipes, etc.

2. Gray water is water from dishwashers, washing machines, clean toilets, etc.

3. Black water is water from sewage or serious flooding from nearby rivers, etc. and can cause serious health problems.

Following a water damage disaster, you will need to dry your home out quickly by removing wet objects and dehumidifying the area. You must then disinfect all remaining materials.

Pro tip: By freezing wet books, photos and papers in a frost-free freezer, you allow yourself some extra time to deal with them. Doing this prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Kingston/New Paltz at 845-255-4334. We are here to make it "Like it never even happened."

Is you vacant home winterized? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Keep an eye on your vacant property to help avoid this water damage!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

Making Sure Your Family Is Prepared for Severe Weather | SERVPRO® of Kingston/NewPaltz

1/25/2019 (Permalink)

Help your family be prepared for unwarned severe weather!

We are fortunate enough to be able to have advanced warning for many types of severe weather, but there are times when severe weather can take us by surprise.

Fortunately, there are actions you can take and safety tips to follow that will ensure your family’s safety and help you prepare for various severe weather situations.

Have You Created a Disaster Plan for Your Business? | SERVPRO® of Kingston/New Paltz

1/11/2019 (Permalink)